ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE LOCATION:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto’s historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto’s most glamorous shopping and restaurant district.
Join our team!
Are you ready to take the next big step in your hospitality career? Four Seasons Hotel & Private Residences Toronto is currently looking for a talented and dynamic Residences Manager who shares our passion for excellence and who infuses enthusiasm into everything they do!
The Residences Manager reports directly to the Regional Director of Residences and will assist in overseeing all aspects of the East Tower Luxury Private Residences , which is located within one of the two towers at Four Seasons Hotel & Private Residences Toronto. The East Tower contains private residences only, while the West Tower is a mix use of private residences and hotel. The Residences Manager is responsible for the integration of Four Seasons Hotel operations, quality standards and services as it relates to individual owners. Furthermore, the position is responsible in promoting the healthy relationship between Four Seasons, the individual owners and the assigned staff of Residential Services Attendants and Residential Concierges.
Job Requirements
The Residences Manager is required to have strong leadership , customer service and interpersonal skills. They must able to prioritize and adapt to the changing needs of the operation, have a solid work ethic, good business acumen, and a passion for service and people. This role will have direct involvement with resident owners, renters and the Board of Directors and, therefore, requires excellent communication skills and ability to build great relationships. Comfortable at implementing and developing new policies and standards. The Residences Manager will provide consistent support to the Residential Teams daily operations including covering breaks and employee shifts when required based on operational needs. Weekend availability is also required by the Residences Manager.

Preferred Qualifications and Skills:

• 3 + years of managerial experience in a luxury hospitality environment.
• Previous work experience in Residential operations.
• Degree in Business, Finance or Real Estate Management, Hospitality or equivalent experience.
• Professional property management certification limited license under CMRAO is considered an asset.

Please refer the Job description for details