Duties and Responsibilities:

General Functions:

• Functions as the primary strategic business leader of the property with responsibility for all aspects of the

operation, including guest and employee satisfaction, human resources, financial performance, sales, and

revenue generation and delivering a return on investment to ownership.

• Take charge of at least 4 shifts at the front desk with 1 day being for Admin duties.
• Oversee all departments of the hotel to ensure efficiency in labor and productivity.
• Oversee and assist front desk , housekeeping, maintenance operations always when required.
• Assist the housekeeping supervisor during high occupancies and emergencies.
• Take care of purchasing and inventory for hotel operations.
• Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or

exceeding guest expectations, increased profit, and market share.

• Ensures the objectives and goals of management company and property owners; work together to achieve

brand positioning and success.

• Builds owner loyalty through proactive communication, setting and managing expectations and delivering

solid business results.

• The position is actively involved in the local community and builds strong relationships with local officials,

businesses, and customers.

• Essential Functions:
• Lead, though subordinate staff, the effective management of the Rooms and Engineering functional areas to

maximize financial performance while upholding quality standards and maximizing levels of guest

satisfaction.

• Direct the maximization of room revenue by anticipation of market shifts, development and monitoring of

annual business and marketing plans, and participating in appropriate national marketing efforts.

• Measure the effectiveness of broad-based marketing plans and yield management efforts to maximize the

number of market segments needed and to diversify the sources of revenues.

• Ensure the development of a realistic and attainable strategic business plan that defines operational goals

and profitability objectives.

• Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to

protect assets from neglect, damage, or deterioration.

• Conduct regular staff and associate meetings.
• Establish and oversee maintenance of a proactive, productive, participative, and comfortable work

environment in which all associates are valued and treated lawfully and consistently, and to ensure

compliance with all provincial and federal Labour employment laws.

• Ability to assess/evaluate other associates’ performance in a fair and consistent manner.

Stonebridge Hotel Dawson Creek
500 Hwy 2, Dawson Creek, BC V1G 0A4

P: (250) 782-6226

• Ensure that guest satisfaction is consistently obtained and maintained.
• Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential

knowledge for management of people and complex problems.

• Extensive knowledge of the hotel, its services and facilities and competitive markets.
• Ability to maintain compliance with all local, state, and federal laws and regulations.
• Adhere to Company Standard Operating Procedures as well as and policies and procedures contained (but

not limited to) in the associate handbook.
Supportive Functions include:

Teamwork Skills:

• Be an enthusiastic, helpful, and positive member of the team.
• Be professional, responsible, and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communications with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback
• Maintain effective communication with meetings and memorandums.
• Be available to help all departments in emergency situations.
• Perform other assignments as directed by the corporate office.

Safety and Security
Be knowledgeable of policies regarding emergency procedures and security concerns.
Please be aware that duties and responsibilities may change based on Business requirements.
Job Type: Full-time
Pay: From $50,000.00 per year

Benefits:

• Extended health care

Work Location: In perso

Please refer the Job description for details