SUMMARY

The Parts Manager is responsible for working, overseeing and managing the Dealership Parts Department.
The motivated and results-driven Parts Manager is a leader who is devoted to managing an efficient parts department. They are experienced and knowledgeable in all aspects of the parts department operation.
The Parts Manager is an excellent communicator and collaborator and is a master at running a profitable and efficient Parts Department. They are well versed in purchasing and inventory control and are constantly setting goals and achieving them.
The Parts Manager is responsible for managing and organizing personnel in the Parts Department by training, motivating and monitoring employees and their activities/results.
A Parts Manager upholds the dealerships’ standards and values so that the customer is fully satisfied with every interaction in the service department. As a team player, the Parts Manager fosters good relationships with personnel in all areas of the dealership.

DEVELOP AND MAINTAIN FULL KNOWLEDGE ABOUT THE INDUSTRY

• Keep up to date with products, accessories, prices and key features of major competitors.
• Understand and comply with federal, provincial, and local regulations that may affect parts sales.
• Must have completed training and certification for “Transportation of Dangerous Goods”.

SPECIFIC SKILLS

• Strong knowledge of automotive parts and technical/mechanical repairs.
• Strong manufacturer product knowledge.
• Excellent interpersonal skills with an upbeat and engaging attitude.
• Excellent verbal communication skills.
• Excellent time management skills.
• Excellent customer service skills.
• Effective written communication skills.
• Organized and an attention to detail with the ability to document customer needs.
• Ability to work in a team environment to achieve common goals.
• Ability to multitask.
• Strong inventory control knowledge.
• Strong budget management skills.
• Strong purchasing skills.
• Ability to manage customer complaints and to solve difficult problems.

EDUCATION & EXPERIENCE

• Strong product knowledge.
• Strong aptitude of technical/mechanical repairs.
• Knowledge and experience of Dealer Management Systems
• Experience in an automotive or similar industry’s Parts Department/ Inventory Control is a must
• One (1) year dealership parts experience is mandatory. Previous Parts Manager experience is preferred however Assistant Parts Manager experience will be looked at.
• Automotive dealership experience preferred.
• Valid Driver’s License for province of employment.
• Strong product knowledge.
• Strong understanding of technical/mechanical repairs.

Please refer the Job description for details