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Boeing Global Services (BGS) has an opening for a Supply Chain Specialist (Level 2) position is responsible for working with customers, suppliers, and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services (BGS)Emergent Requirements Team. The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration, and have a desire to provide world-class customer support at our Seal Beach, CA location that provides 24/7/365 day a year support.

BASIC QUALIFICATIONS (REQUIRED SKILLS / EXPERIENCE):

• Basic knowledge in supply chain management
• Basic experience in customer support or customer service role
• Must have high attention to detail, be a self-starter, and results driven
• This position is for a 24/7, 365 day operation, and must be willing to work variable shifts, including weekends, holidays and overtime
• Must be proficient utilizing the Microsoft Office Suite (Excel, Word, and PowerPoint)
• Must have experience applying effective verbal and written communications skills including spelling, grammar, punctuation, form and style, proof reading and editing skills
• Ability to travel 10% as needed.

• Assess and analyze customer escalations and formulate problem resolutions
• Coordinate the activities required to facilitate the quick return to service for emergent
• customer requirements (e.g. AOG)
• Review and decipher engineering data for alternate problem resolution
• Act as a liaison with multiple stakeholders to accomplish a common objective
• Delegates tasks to manage workload.
• Engage in cross-functional communications to deliver concise and timely results
• Support suppliers by identifying constraints and assisting with mitigation plan
• Ability to manage multiple concurrent deadlines
• Assist in the collection and processing of supplier and/or customer data regarding products
• or services to include repair capabilities and capacity
• Able to adapt in a fast-changing and high-stress work environment.