Job Description

• Ensure accurate, complete, and timely posting of all hotel revenue and submission of daily revenue reports.
• Balance and audit all Front Office postings, settlements, and transactions.
• Perform daily revenue transfer from Opera to Sun and verify the accuracy of transferred revenue.
• Verify that all hotel departments have posted their revenues completely and accurately.
• Review and verify the Night Auditor’s logbook, Daily Revenue Report, Daily Food & Beverage Report, supporting vouchers, and trial balance.
• Reconcile the Food & Beverage POS system for each outlet with the PMS system and record or adjust discrepancies where necessary.
• Continuously review revenue system postings to ensure all revenue adjustments are properly recorded and accounted for.
• Review the Rate Variance Report to ensure the correct rates are applied and investigate discrepancies.
• Review complimentary rooms, house-use rooms, and late checkout reports to ensure proper authorization and charges.
• Monitor and review Front Office rebates, paid-outs, miscellaneous charges, staff charges, and other adjustments, ensuring proper authorization and supporting explanations.
• Review F&B voids and altered checks to ensure they are properly authorized and supported by adequate documentation.
• Audit the Daily Cash Summary and update the General Cashier’s report.
• Reconcile credit card transactions and commissions on a daily basis.
• Handle and respond to credit card chargebacks from Network International and American Express, as well as other credit card inquiries.
• Prepare the Daily Operational Package and distribute it to the General Manager, Financial Controller, F&B Director, Revenue Director, and other designated recipients after obtaining the required approval.
• Follow up on and report any comments or notes raised by authorized signatories.
• Verify and monitor all hotel reports and Night Audit reports to ensure accuracy and completeness.
• Conduct weekly float counts of all house fund holders and prepare a monthly float count summary.
• Assist the General Cashier in conducting surprise float counts.
• Prepare month-end income journal entries in accordance with company policies and standard templates.
• Assist with month-end closing activities, including the analysis and reconciliation of bank accounts and other balance sheet accounts as directed by the accountant.
• Ensure compliance with internal finance policies and procedures and monitor adherence by operational departments.
• Conduct independent assessments of internal controls to ensure the reliability and integrity of financial information, proper recording of transactions, and effective control procedures.
• Report any discrepancies, irregularities, or control issues to the Audit Supervisor/Accountant on a daily basis and recommend corrective actions where appropriate.
• Ensure compliance with finance policies and procedures and identify opportunities to improve the effectiveness and efficiency of internal controls.
• Meet all month-end deadlines and reporting schedules.
• Perform other accounting, audit, and financial control duties as assigned by Finance Management.
• Ensure compliance with all applicable DCT Abu Dhabi regulations, hotel licensing requirements, and reporting guidelines related to hotel revenue and financial operations.
• Ensure the accuracy and completeness of daily hotel revenue reporting and statistical information submitted through the required DCT systems.
• Review hotel occupancy, room revenue, F&B revenue, and other relevant operating statistics to ensure consistency between the PMS, POS, accounting records, and DCT reports.
• Investigate and resolve discrepancies between internal hotel reports and information reported to DCT.
• Maintain proper supporting documentation and audit trails for DCT-related reports and submissions.
• Coordinate with the Revenue, Front Office, F&B, and Finance departments to ensure timely and accurate DCT reporting.
• Ensure all DCT-related submissions are completed accurately and within the prescribed deadlines.
• Assist Finance Management during DCT inspections, audits, or information requests and provide the required supporting documentation.
• Keep updated on changes to DCT reporting requirements and ensure relevant procedures are implemented accordingly.