Position – IT Operations Voice & Data Engineer
Band 5 Network Engineer
Full time 37.5 Hours per week
Are you an experienced Network Engineer looking to advance your career within the NHS? We have an exciting opportunity for a talented digital professional to join our team.
As a Network Engineer, you will play a key role in enabling patient care through the provision of a secure and reliable digital network infrastructure and services.
You will be responsible for designing and implementing network solutions, maintaining network security, and providing technical support and troubleshooting when required.
In this role, you will have the opportunity to work with state-of-the-art technologies, such as network automation, VoIP, wireless, and SD-WAN. You will also collaborate with other IT teams and stakeholders to deliver integrated solutions that meet the needs of the NHS organisations we support.
This post will require the successful candidate to be able to travel frequently between sites in the course of performing duties.

KEY RESPONSIBILITIES INCLUDE:

Managing network infrastructure and services to meet NHS requirements
Providing expert technical support for network services
Ensuring network security and compliance with relevant policies and standards
Identifying and resolving network issues to minimize downtime and optimize performance
Collaborating with other IT teams and stakeholders to deliver integrated solutions.

TO SUCCEED IN THIS ROLE, YOU SHOULD HAVE:

Experience as a Network Engineer, preferably with knowledge of Cisco network technologies
A solid understanding of network security best practices
Strong analytical and problem-solving skills, with the ability to work under pressure
Excellent communication and interpersonal skills, with the ability to build relationships with colleagues and stakeholders at all levels
A basic understanding of designing and implementing network solutions in a complex network environment.
In return for your skills and experience, we offer a competitive salary, a generous benefits package, and the opportunity to work with cutting-edge technologies in a dynamic and supportive environment where you can make a real impact on patient care.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
To provide 3rd line support in the operational management, implementation, and maintenance of voice and data communication networks within the appropriate networks team assisting in the provision of continuous and acceptable service to all end users.
Accurate, concise recording of Incident actions within the Service
To provide support in delivering cabling requirements to provide long term resilient infrastructures capable of supporting the joint needs for data and Telecommunications.
To provide support in the enforcement of policies and procedures covering security and integrity of the Trust’s communication systems and networks to protect against unauthorised access or loss of revenue through system fraud.
The post holder is accountable to the Network lead for the site but works closely with the Voice & Data Manager within Informatics Merseyside and wider IM operational and account teams
To carry out the installation and commissioning of network equipment involving some complex work with tools, some lifting of heavy equipment and requiring significant keyboard skills to ensure accuracy when programming this. Occasionally this will involve working in dirty and difficult area