Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
This role is focused on the Telecom industry vertical, serving a combination of existing and new customers. You will be very familiar with the unique challenges and opportunities being faced across this industry in the core business segments (enterprise and consumer). Your appreciation of this industry and transformational trends refocusing your customer’s leadership priorities, helps your credibility across the C-Suite.
In a business cycle where many operators are balancing the risks and benefits of ‘build versus buy’, your strong relationships across the partner ecosystem will be vitally important to tailor a business outcome for your customer that continues to deliver value over the longer term.
You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

WHAT YOU GET TO DO IN THIS ROLE:

• Grow meaningful relationships across C-suite personas (e.g., CEO, COO, CFO, CTO, CIO, CDO, CISO) across all product BU’s
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.). It may be likely this includes close collaboration with the partner ecosystem serving the customer
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their business transformation priorities
• Identify the right specialist/ support resources to bring into a deal, at the right time
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• It is likely you have 20+ years of sales experience within software OR solutions sales organization
• It may be the case you have worked for a complex managed services organisation and have a track record of negotiating multiyear multi-million dollar manged services contract or larger material outsource contracts with your customer
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the “bigger picture” and reframe customer engagements that are focused on their business priorities
• Experience promoting a customer success focus in a “win as a team” environment
• Willingness to travel up to 50%
  Additional Information