Job Type: Permanent
Work Model: Hybrid
Reference code: 130141
Primary Location: Toronto, ON
All Available Locations: Toronto, ON

OUR PURPOSE

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

KEY RESPONSIBILITIES

• Partner with Process Optimization Leadership to drive DT’s overall process optimization program, deploying LEAN Six Sigma methodologies and tools, where appropriate to improve business processes, in alignment with strategic and related programs
• Identify, prioritize and lead process optimization initiatives that align with organizational goals, DT’s enterprise strategy and that put the customer at the center of service delivery
• Drive measurable improvements in cost reduction, cycle time, quality, customer satisfaction and efficiency
• Manage process improvement projects, ensuring project delivery expectations around time, budget and scope are met
• Collect, analyze, interpret and translate complex data into actionable insights for program stakeholders of all levels
• Collaborate across Deloitte Technology service areas and teams outside of DT as appropriate to ensure process improvements are sustainable
• Partner with leaders and teams to drive adoption of process improvements, as appropriate
• Support change management strategies to embed a culture of operational excellence and continuous improvement
• Coach and mentor Green Belts and business leaders in LEAN Six Sigma methods and tools
• Deliver training sessions, workshops and Kaizen events
• Partner to identify opportunities for automation, digitization and technology-enabled solutions where appropriate
• Support the enhancement & development of dashboards that monitor process health and performance, ensuring continued process transparency & health