Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

JOB DESCRIPTION

Join us as a Technology Business Analyst

• Take on a critical role driving the success of the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, applying product management practices
• You’ll be working in a vibrant, agile and forward looking team and helping us to shape the future of our business by enabling technology teams through people, process and tooling
• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

THE SKILLS YOU’LL NEED

We’ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you’ll need to hold an appropriate business analyst certification and working knowledge of Lean Six Sigma.

You’ll also need:

• Experience in driving and scoping change to enable Technology teams, equipped with knowledge of LEAN, SAFe, DevOps, GitOps, AIOps, and software or cloud development and engineering processes
• Experience of applying business analysis tools and techniques resulting in efficiency, toil reduction and growth
• Experience in product ownership
• Good communication skills, with the ability to communicate the value of the initiative clearly to your peers and management level colleagues
• Effective collaboration and stakeholder management skills, contributing to both strategic priorities and continuous improvement

You’ll also be:

• Proactively collaborating with colleagues to articulate the ideas and requirements into user cases, user journeys, user stories and illustrations
• Looking for improvement opportunities, capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to gain buy-in, and obtain and document functional and non-functional needs
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
• Driving the adoption of initiatives including coaching and embedding of the change

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

• Proactively collaborating with colleagues to articulate the ideas and requirements into user cases, user journeys, user stories and illustrations
• Looking for improvement opportunities, capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to gain buy-in, and obtain and document functional and non-functional needs
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
• Driving the adoption of initiatives including coaching and embedding of the changes