Posted Date
7/09/2025
Description
Senior Associate, Operations and Reporting (Hybrid)
Capital One’s Audit function is a dedicated group of audit professionals focused on delivering top-quality assurance services to the organization’s Audit and Risk Committees. The Audit department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. Audit professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.
We are seeking an energetic, self-motivated Senior Associate to join the Audit Operations and Reporting team. Audit Operations and Reporting is an internal support team that works to drive industry-leading change. This function brings together technology, innovation and Audit processes to the heart of Internal Audit to enable high value, well-managed, data-powered assurance. The Audit Operations and Reporting team is responsible for facilitating and governing horizontal Audit processes critical in supporting dynamic planning and demonstrating Internal Audit coverage across the enterprise. This includes maintaining well-managed data, developing methodology and guidance, and managing operational reporting for the department, as well as coordinating with audit teams and executives regarding organizational results, Audit plan data, and driving enhancements across the department.

Responsibilities:

• Design and execute internal operational processes and department wide deliverables and initiatives in areas such as Audit Universe & Plan, Skills Assessment, Audit Issues Management, Retrospectives, Regulatory Matters and Exam Management. Assist with Audit Committee and Executive Leadership communications and reporting as well as facilitate other cross functional activities.
• Help to manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.
• Track, monitor and report on open Matters Requiring Attention (MRAs) and coordinate development of materials for governance forums with Audit Leaders.
• Utilize internal systems, data repositories and analytical tools to execute operational activities, perform analysis and produce management and operational reporting on large datasets with a focus on maintaining the quality and integrity of data for cross functional audit activities.
• Proactively monitor and maintain awareness of changes to the internal and external business environment for impacts to initiatives and deliverables including for risk assessments and dynamic updates to our Audit Universe and Plan.
• Assist with maintenance and support of Audit systems (e.g., AuditBoard) including leading troubleshooting efforts, addressing user questions and helping to drive forward system enhancements for simplicity, automation and efficiency to meet stakeholder and operational needs.
• Develop and maintain strong and effective working relationships with key business partners and the extended Audit group.
• Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.
• Prepare recurring department, senior management and Board deliverables and reporting and at times communicate the results of audit processes and projects to various stakeholders.
• Self-prioritize and independently complete multiple concurrent tasks including but not limited to recurring deliverables, presentations, special assignments/initiatives, and administrative activities. Demonstrate the ability to successfully organize project deliverables and meet deadlines.
• Responsible for maintaining all organizational and professional ethical standards.

Here’s what we’re looking for in an ideal teammate:

• Exhibits a proven track record of process management, bringing the ability to quickly put structure in place to manage the work.
• Adapts to change, embraces bold ideas, and is intellectually curious. Likes to ask questions, test assumptions, and challenge conventional thinking.
• Leverages the power of data analytics and further your technical skills to build a rich understanding of data, innovation, and technical knowledge.
• Demonstrates outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
• Demonstrates learning agility to adapt to changing demands.
• Displays strong consulting and collaboration skills.
• Possesses a continuous improvement mindset and openness to new initiatives as well as demonstrates critical thinking.
• Exhibits a relentless focus on quality and timeliness.
• Creates energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 3 years of experience in auditing, accounting, risk management, data analytics or a combination

Preferred Qualifications:

• Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA).
• 2+ years of experience in banking or financial services industry
• 2+ years of experience in performing data analytics using Tableau or other analytical tools
• 1 + experience with using Google Suite

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $94,600 - $107,900 for Senior Staff Auditor
New York, NY: $103,200 - $117,800 for Senior Staff Auditor
Richmond, VA: $86,000 - $98,200 for Senior Staff Auditor
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Associate, Operations and Reporting (Hybrid)
Capital One’s Audit function is a dedicated group of audit professionals focused on delivering top-quality assurance services to the organization’s Audit and Risk Committees. The Audit department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. Audit professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.
We are seeking an energetic, self-motivated Senior Associate to join the Audit Operations and Reporting team. Audit Operations and Reporting is an internal support team that works to drive industry-leading change. This function brings together technology, innovation and Audit processes to the heart of Internal Audit to enable high value, well-managed, data-powered assurance. The Audit Operations and Reporting team is responsible for facilitating and governing horizontal Audit processes critical in supporting dynamic planning and demonstrating Internal Audit coverage across the enterprise. This includes maintaining well-managed data, developing methodology and guidance, and managing operational reporting for the department, as well as coordinating with audit teams and executives regarding organizational results, Audit plan data, and driving enhancements across the department.

Responsibilities:

• Design and execute internal operational processes and department wide deliverables and initiatives in areas such as Audit Universe & Plan, Skills Assessment, Audit Issues Management, Retrospectives, Regulatory Matters and Exam Management. Assist with Audit Committee and Executive Leadership communications and reporting as well as facilitate other cross functional activities.
• Help to manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.
• Track, monitor and report on open Matters Requiring Attention (MRAs) and coordinate development of materials for governance forums with Audit Leaders.
• Utilize internal systems, data repositories and analytical tools to execute operational activities, perform analysis and produce management and operational reporting on large datasets with a focus on maintaining the quality and integrity of data for cross functional audit activities.
• Proactively monitor and maintain awareness of changes to the internal and external business environment for impacts to initiatives and deliverables including for risk assessments and dynamic updates to our Audit Universe and Plan.
• Assist with maintenance and support of Audit systems (e.g., AuditBoard) including leading troubleshooting efforts, addressing user questions and helping to drive forward system enhancements for simplicity, automation and efficiency to meet stakeholder and operational needs.
• Develop and maintain strong and effective working relationships with key business partners and the extended Audit group.
• Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.
• Prepare recurring department, senior management and Board deliverables and reporting and at times communicate the results of audit processes and projects to various stakeholders.
• Self-prioritize and independently complete multiple concurrent tasks including but not limited to recurring deliverables, presentations, special assignments/initiatives, and administrative activities. Demonstrate the ability to successfully organize project deliverables and meet deadlines.
• Responsible for maintaining all organizational and professional ethical standards.

Here’s what we’re looking for in an ideal teammate:

• Exhibits a proven track record of process management, bringing the ability to quickly put structure in place to manage the work.
• Adapts to change, embraces bold ideas, and is intellectually curious. Likes to ask questions, test assumptions, and challenge conventional thinking.
• Leverages the power of data analytics and further your technical skills to build a rich understanding of data, innovation, and technical knowledge.
• Demonstrates outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
• Demonstrates learning agility to adapt to changing demands.
• Displays strong consulting and collaboration skills.
• Possesses a continuous improvement mindset and openness to new initiatives as well as demonstrates critical thinking.
• Exhibits a relentless focus on quality and timeliness.
• Creates energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 3 years of experience in auditing, accounting, risk management, data analytics or a combination

Preferred Qualifications:

• Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA).
• 2+ years of experience in banking or financial services industry
• 2+ years of experience in performing data analytics using Tableau or other analytical tools
• 1 + experience with using Google Suite

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $94,600 - $107,900 for Senior Staff Auditor
New York, NY: $103,200 - $117,800 for Senior Staff Auditor
Richmond, VA: $86,000 - $98,200 for Senior Staff Auditor
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Salary
94,600.00 - 107,900.00 Annual
Type
Full-tim

Responsibilities:

• Design and execute internal operational processes and department wide deliverables and initiatives in areas such as Audit Universe & Plan, Skills Assessment, Audit Issues Management, Retrospectives, Regulatory Matters and Exam Management. Assist with Audit Committee and Executive Leadership communications and reporting as well as facilitate other cross functional activities.
• Help to manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.
• Track, monitor and report on open Matters Requiring Attention (MRAs) and coordinate development of materials for governance forums with Audit Leaders.
• Utilize internal systems, data repositories and analytical tools to execute operational activities, perform analysis and produce management and operational reporting on large datasets with a focus on maintaining the quality and integrity of data for cross functional audit activities.
• Proactively monitor and maintain awareness of changes to the internal and external business environment for impacts to initiatives and deliverables including for risk assessments and dynamic updates to our Audit Universe and Plan.
• Assist with maintenance and support of Audit systems (e.g., AuditBoard) including leading troubleshooting efforts, addressing user questions and helping to drive forward system enhancements for simplicity, automation and efficiency to meet stakeholder and operational needs.
• Develop and maintain strong and effective working relationships with key business partners and the extended Audit group.
• Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.
• Prepare recurring department, senior management and Board deliverables and reporting and at times communicate the results of audit processes and projects to various stakeholders.
• Self-prioritize and independently complete multiple concurrent tasks including but not limited to recurring deliverables, presentations, special assignments/initiatives, and administrative activities. Demonstrate the ability to successfully organize project deliverables and meet deadlines.
• Responsible for maintaining all organizational and professional ethical standards

Responsibilities:

• Design and execute internal operational processes and department wide deliverables and initiatives in areas such as Audit Universe & Plan, Skills Assessment, Audit Issues Management, Retrospectives, Regulatory Matters and Exam Management. Assist with Audit Committee and Executive Leadership communications and reporting as well as facilitate other cross functional activities.
• Help to manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.
• Track, monitor and report on open Matters Requiring Attention (MRAs) and coordinate development of materials for governance forums with Audit Leaders.
• Utilize internal systems, data repositories and analytical tools to execute operational activities, perform analysis and produce management and operational reporting on large datasets with a focus on maintaining the quality and integrity of data for cross functional audit activities.
• Proactively monitor and maintain awareness of changes to the internal and external business environment for impacts to initiatives and deliverables including for risk assessments and dynamic updates to our Audit Universe and Plan.
• Assist with maintenance and support of Audit systems (e.g., AuditBoard) including leading troubleshooting efforts, addressing user questions and helping to drive forward system enhancements for simplicity, automation and efficiency to meet stakeholder and operational needs.
• Develop and maintain strong and effective working relationships with key business partners and the extended Audit group.
• Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.
• Prepare recurring department, senior management and Board deliverables and reporting and at times communicate the results of audit processes and projects to various stakeholders.
• Self-prioritize and independently complete multiple concurrent tasks including but not limited to recurring deliverables, presentations, special assignments/initiatives, and administrative activities. Demonstrate the ability to successfully organize project deliverables and meet deadlines.
• Responsible for maintaining all organizational and professional ethical standards