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Workforce Capacity Planning Analyst at Allianz Technology
Cairo, Cairo, Egypt - Full Time
Skills Needed
Workforce Management, Capacity Planning, Forecasting, Data Modelling, Statistical Analysis, Data Visualization, Excel, Powerbi, Access, Sql, Interpersonal Skills, Problem Solving, Attention To Detail, Team Player, Leadership, Risk Mitigation
Specialization
Candidates should have 3+ years in Workforce Management within a contact center environment and 2+ years in a capacity planning and forecasting role. Proficiency in data analysis tools and the ability to interpret data for performance trends are essential.
Experience Required
Minimum 2 year(s)
Underwriter Liability at Allianz Technology
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
Analytical Skills, Commercial Acumen, Risk Assessment, Underwriting, Negotiation, Relationship Building, Customer Focus, Communication Skills, Microsoft Office, Bilingual (Dutch And French), Insurance Knowledge
Specialization
A bachelor's degree and affinity with the insurance sector are required. Knowledge of underwriting or brokerage in the specified product lines is essential, along with strong communication skills in Dutch and French.
Experience Required
Minimum 2 year(s)
Gestor/a Administrativo/a Financiero - Temporal at Allianz Technology
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Financial Process Management, Accounts Payable, Accounts Receivable, Financial Reporting, Data Accuracy, Internal Audits, External Audits, Sap, Excel, Financial Analysis, Erp Systems, Communication Skills, Teamwork, Pressure Management, Attention To Detail, Analytical Skills
Specialization
Higher education in Finance, Accounting, Business Administration, or a related field is required. A minimum of 2-4 years of experience in financial operations and proficiency in SAP and Excel is essential.
Experience Required
Minimum 2 year(s)
Sales Office Administrator (Palaio Faliro) - Part time at Allianz Technology
, , Greece - Full Time
Skills Needed
Administration, Finance, Customer Service, Record Keeping, Communication, Team Spirit, Ms Office, Insurance Policies, Application Forms, Accident Reports, Insurance Premiums, Organization, Verification, Mail Management, Clarifications, Monitoring
Specialization
Candidates should possess a B.Sc. Degree in Administration or Finance and have at least 2 years of relevant experience. Proficiency in Greek and English, along with excellent MS Office skills, is required.
Experience Required
Minimum 2 year(s)
Addetto/a Gestione Ordini Online | Addetto/a E-commerce at New Era Technology
Sarzana, Liguria, Italy - Full Time
Skills Needed
Organizational Skills, Problem Solving, Autonomy, Interest In Fashion, Basic Computer Skills, Social Media Knowledge
Specialization
Candidates should have good organizational skills and the ability to manage priorities. An interest in the fashion industry and basic knowledge of computer tools and social networks are also required.
Segretario/a - Studio tecnico at New Era Technology
Genoa, Liguria, Italy - Full Time
Skills Needed
Precision, Organization, Problem Solving, Customer Service, Documentation Management, Appointment Scheduling, Telephone Communication
Specialization
Candidates must have a high school diploma and demonstrate precision and organization in their work. A propensity for problem-solving is also required.
Senior Compliance Manager at Allianz Technology
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Compliance, Regulatory Oversight, Risk Management, Legal, Asset Management, Analytical Skills, Communication Skills, Change Management, Process Optimization, Team Development, Technology Solutions, Investment Solutions, Product Knowledge, Regulatory Frameworks, Client Engagement, Industry Knowledge
Specialization
Candidates should have a university degree in law, finance, or business management and over 15 years of experience in the financial services industry. Strong knowledge of Hong Kong's regulatory landscape and asset management is essential.
Experience Required
Minimum 10 year(s)
Senior Data Scientist (m/f/x) at Allianz Direct Spain at Allianz Technology
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Machine Learning, Data Science, Python, Databricks, Mlops, Hyperparameter Tuning, Classification, Regression, Anomaly Detection, Survival Modelling, Time Series, Large Language Models, Collaboration, Agile Methodology, Data Analysis, Knowledge Sharing
Specialization
Candidates should have an academic degree in a relevant technical field and a strong foundation in machine learning theory. A minimum of 4 years of experience in a similar role and proficiency in Python are required.
Experience Required
Minimum 5 year(s)
Senior DevOps with engineering background at Allianz Technology
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Linux Administration, Amazon Web Services, Application Monitoring, Grafana, Prometheus, Dynatrace, Deployment Automation, Jenkins, Kubernetes, Team Player, Customer Orientation, Java, Ldap Servers, Identity Management, Agile Methodologies, Ai Technologies
Specialization
Candidates should have experience in Linux server administration and AWS, along with skills in application monitoring and deployment automation. A background in software development, preferably with Java, is also required.
Experience Required
Minimum 2 year(s)
Physical Design Engineer Intern at Marvell Technology
Yokneam Ilit, North District, Israel - Full Time
Skills Needed
Physical Design, Eda Tools, Scripting, Perl, Tcl, Python, Object Oriented Programming, Communication Skills, Team Environment
Specialization
A 3rd to 5th-semester student of Electrical Engineering or Computer Science is required. Strong scripting skills in Perl, Tcl, or Python are advantageous, along with good communication skills and self-discipline.
Addetto/a alle consegne at New Era Technology
Sora, Lazio, Italy - Full Time
Skills Needed
Problem Solving, Knowledge Of The Territory, Good Relational Skills
Specialization
Candidates should possess problem-solving skills and have a good knowledge of the local area. Strong relational skills are also required.
Addetto/a Marketing e Pubblicità at New Era Technology
Massa, Tuscany, Italy - Full Time
Skills Needed
Communication Skills, Public Interaction, Professional Growth Ambition, Driving License
Specialization
Candidates should possess strong communication skills and a driving license. They should also have excellent public interaction abilities and a desire for professional growth in the commercial sector.
Addetto/a alla logistica at New Era Technology
Fiorenzuola d'Arda, Emilia-Romagna, Italy - Full Time
Skills Needed
Gestione, Pacchetto Office, Problem Solving
Specialization
The company is looking for candidates with management skills, knowledge of the Office package, and problem-solving abilities. A full-time fixed-term contract will be offered after a paid trial period.
Senior Consultant – Snowflake/Azure at New Era Technology
Kyiv, Lower Silesian Voivodeship, Ukraine - Full Time
Skills Needed
Snowflake, Azure, Data Warehousing, Etl, Elt, Python, Stakeholder Management, Data Modeling, Performance Tuning, Sql, Integration, Cloud Platforms, Data Migration, Consulting, Agility, Customer Service
Specialization
Candidates must have 8-10 years of hands-on experience in Snowflake/Azure development and administration, along with 4-6 full-cycle DWH implementations. Proficiency in Python, ETL/ELT design, and strong consulting expertise are also required.
Experience Required
Minimum 5 year(s)
Matillion Developer – Banking Domain (Snowflake) at New Era Technology
Kyiv, Lower Silesian Voivodeship, Ukraine - Full Time
Skills Needed
Matillion, Snowflake, Data Engineering, Etl Development, Sql, Data Warehousing, Banking Domain, Compliance, Risk, Data Integrity, Cloud Integration, Azure, Aws, Data Governance, Data Modeling, Agile
Specialization
Candidates must have 6+ years of experience in Data Engineering or ETL Development, with at least 4 years of hands-on experience with Matillion and Snowflake. A strong background in banking or financial services data is essential.
Experience Required
Minimum 5 year(s)
Adobe Analytics & Google Analytics Admin - Configuration Expert at New Era Technology
, , India - Full Time
Skills Needed
Adobe Analytics, Google Analytics, Tag Management, Adobe Launch, Google Tag Manager, Tealium Iq, A/B Testing, Multivariate Testing, Data Governance, Privacy Regulations, Html, Css, Javascript, Sql, Data Visualization, Adobe Target, Adobe Audience Manager
Specialization
Candidates should have 4-5 years of hands-on experience in Adobe Analytics and Google Analytics administration, along with proficiency in tag management tools. A strong understanding of web technologies and familiarity with data visualization tools is also required.
Experience Required
Minimum 5 year(s)
Application Development Management - Developer at New Era Technology
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Mainframe, Cardlink, Vision Plus, Cobol, Cics, Jcl, Nosql Database, Vsam, Sequential Datasets, Mainframe Z/Os, Authorization, Easytrieve, Analytical Skills, Debugging Skills, Problem Solving Skills, Communication Skills
Specialization
Candidates should have 3-5 years of hands-on experience with SDLC processes within banking or financial services projects, preferably in Cards systems. Strong analytical, debugging, and problem-solving skills are essential, along with effective communication and teamwork abilities.
Experience Required
Minimum 2 year(s)
Senior Claims Specialist -Long Tails at Allianz Technology
Mumbai, maharashtra, India - Full Time
Skills Needed
Claims Processing, Negotiation, Legal Analysis, Coverage Evaluation, Relationship Management, Subrogation, Claims Administration, Communication Skills, Organizational Skills, Interpersonal Skills, Presentation Skills, Technical Knowledge, Credit Control, Auditing, Insurance Qualification, Artificial Intelligence
Specialization
Candidates should have a degree in Economics, Law, or a related field, along with professional insurance qualifications. A specialized understanding of line of business products and experience in a complex, global organization is also required.
Experience Required
Minimum 5 year(s)
REGIONAL COMMERCIAL OFFICER at Allianz Technology
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Credit Insurance, Market Dynamics, Regulatory Environment, Network Building, Negotiation, Lead Conversion, Organization, Self Motivation, Project Management, Communication Skills, Matrix Structure, Ms Office, Data Mining, Sales Initiatives, Pipeline Management, Administrative Duties
Specialization
Candidates should have strong knowledge of the credit insurance industry and experience in managing multichannel operations. Excellent communication skills and proficiency in MS Office are also required.
Experience Required
Minimum 2 year(s)
Life Safety Service Technician at New Era Technology
Indianapolis, Indiana, United States - Full Time
Skills Needed
Fire Alarm Service Experience, Cctv Experience, Access Control Experience, Low Voltage Systems, Attention To Detail, Professional Attitude, Basic Hand Tools, Nicet Certification
Specialization
An associate degree or a minimum of 2 years of experience in Fire Alarm Testing and Inspections is required. Candidates must also have a valid driver's license and reliable transportation.
Experience Required
Minimum 2 year(s)
Workforce Capacity Planning Analyst at Allianz Technology
Cairo, Cairo, Egypt -
Full Time


Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workforce Management, Capacity Planning, Forecasting, Data Modelling, Statistical Analysis, Data Visualization, Excel, PowerBI, Access, SQL, Interpersonal Skills, Problem Solving, Attention to Detail, Team Player, Leadership, Risk Mitigation

Industry

Financial Services

Description
Job Overview: Reporting to Global Workforce Management Lead, the Workforce Headcount Planning Analyst is leading and managing end to end headcount resource planning life cycle and site performance to ensure enable effective management and of all inbound and back office work types across a vast insurance enterprise. The position will have high visibility to all operations teams internally. What you Do: Responsibilities will include, but are not limited to, the following: Implementation and maintenance of best practice resource planning practices Manage the Global Capacity Model to manage the long-term/short-term capacity planning processes for a vast insurance enterprise. Collaborate and closely communicate with Senior Operational Leadership, Human Resources, Strategic Program Teams and Finance teams and program teams to ensure smooth execution of capacity planning processes. Provide optimal contact volume allocation recommendation for several regulated workstreams by accounting for trade-offs between quality, productivity, and cost. Mitigate capacity risks by managing dependencies across multiple sites and geographies. Clearly communicate dependencies and manage/track expectations. Clearly communicate dependencies to the right stakeholders and manage/track expectations. Participate in global customer service initiatives and project roll outs to cater to growing business needs. Contribute to the automation and standardisation projects within the Worldwide Capacity Planning organisation. Maintain headcount reporting, including tracking attrition trends across multiple skills, channels, and geographic locations. Collaborate with stakeholders to implement risk mitigation strategies. Other requirements Support project assignments as required Mentoring the wider WFM team, nurturing skills development, promoting best practices, and enhancing overall team performance. Identify potential risks to production capacity and proactively devise contingency plans. What you bring: To be successful in this position you will need to have the following skills/ experience: 3+ years in Workforce Management, within a contact centre environment. 2+ years in a capacity planning and forecasting role. Previous experience with WFM platforms (eg: Verint, Aspect, IEX). Proficiency in data modelling, statistical analysis, and data visualization. High proficiency in Excel data analysis, and Microsoft programs such as PowerBI and Access. Experience with SQL or other data retrieval languages advantageous. Ability to interpret data for performance trends and long-term improvement opportunities. Experience presenting long-term scenario plans to senior leadership. Behavioral Competencies A highly customer-focused individual with excellent interpersonal and communicative skills Excellent problem solving skills A high level of results/goal orientation Takes full ownership and responsibility for the task/duties assigned to them Very high attention to detail Excellent team player & ability to work on own initiative Highly motivated and innovative individual possessing the ability to work under pressure and to continuously meet tight deadlines and service standards Fully capable of prioritising and managing own work independently Ability to influence others and lead by example 77906 | Finance & Accounting | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Responsibilities
The Workforce Capacity Planning Analyst will lead and manage the headcount resource planning life cycle and site performance to ensure effective management of inbound and back office work types. Responsibilities include implementing best practices in resource planning, managing the Global Capacity Model, and collaborating with various teams to ensure smooth execution of capacity planning processes.
Workforce Capacity Planning Analyst at Allianz Technology
Cairo, Cairo, Egypt - Full Time
Skills Needed
Workforce Management, Capacity Planning, Forecasting, Data Modelling, Statistical Analysis, Data Visualization, Excel, Powerbi, Access, Sql, Interpersonal Skills, Problem Solving, Attention To Detail, Team Player, Leadership, Risk Mitigation
Specialization
Candidates should have 3+ years in Workforce Management within a contact center environment and 2+ years in a capacity planning and forecasting role. Proficiency in data analysis tools and the ability to interpret data for performance trends are essential.
Experience Required
Minimum 2 year(s)
Underwriter Liability at Allianz Technology
Brussels, Brussels-Capital, Belgium - Full Time
Skills Needed
Analytical Skills, Commercial Acumen, Risk Assessment, Underwriting, Negotiation, Relationship Building, Customer Focus, Communication Skills, Microsoft Office, Bilingual (Dutch And French), Insurance Knowledge
Specialization
A bachelor's degree and affinity with the insurance sector are required. Knowledge of underwriting or brokerage in the specified product lines is essential, along with strong communication skills in Dutch and French.
Experience Required
Minimum 2 year(s)
Gestor/a Administrativo/a Financiero - Temporal at Allianz Technology
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Financial Process Management, Accounts Payable, Accounts Receivable, Financial Reporting, Data Accuracy, Internal Audits, External Audits, Sap, Excel, Financial Analysis, Erp Systems, Communication Skills, Teamwork, Pressure Management, Attention To Detail, Analytical Skills
Specialization
Higher education in Finance, Accounting, Business Administration, or a related field is required. A minimum of 2-4 years of experience in financial operations and proficiency in SAP and Excel is essential.
Experience Required
Minimum 2 year(s)
Sales Office Administrator (Palaio Faliro) - Part time at Allianz Technology
, , Greece - Full Time
Skills Needed
Administration, Finance, Customer Service, Record Keeping, Communication, Team Spirit, Ms Office, Insurance Policies, Application Forms, Accident Reports, Insurance Premiums, Organization, Verification, Mail Management, Clarifications, Monitoring
Specialization
Candidates should possess a B.Sc. Degree in Administration or Finance and have at least 2 years of relevant experience. Proficiency in Greek and English, along with excellent MS Office skills, is required.
Experience Required
Minimum 2 year(s)
Addetto/a Gestione Ordini Online | Addetto/a E-commerce at New Era Technology
Sarzana, Liguria, Italy - Full Time
Skills Needed
Organizational Skills, Problem Solving, Autonomy, Interest In Fashion, Basic Computer Skills, Social Media Knowledge
Specialization
Candidates should have good organizational skills and the ability to manage priorities. An interest in the fashion industry and basic knowledge of computer tools and social networks are also required.
Segretario/a - Studio tecnico at New Era Technology
Genoa, Liguria, Italy - Full Time
Skills Needed
Precision, Organization, Problem Solving, Customer Service, Documentation Management, Appointment Scheduling, Telephone Communication
Specialization
Candidates must have a high school diploma and demonstrate precision and organization in their work. A propensity for problem-solving is also required.
Senior Compliance Manager at Allianz Technology
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Compliance, Regulatory Oversight, Risk Management, Legal, Asset Management, Analytical Skills, Communication Skills, Change Management, Process Optimization, Team Development, Technology Solutions, Investment Solutions, Product Knowledge, Regulatory Frameworks, Client Engagement, Industry Knowledge
Specialization
Candidates should have a university degree in law, finance, or business management and over 15 years of experience in the financial services industry. Strong knowledge of Hong Kong's regulatory landscape and asset management is essential.
Experience Required
Minimum 10 year(s)
Senior Data Scientist (m/f/x) at Allianz Direct Spain at Allianz Technology
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Machine Learning, Data Science, Python, Databricks, Mlops, Hyperparameter Tuning, Classification, Regression, Anomaly Detection, Survival Modelling, Time Series, Large Language Models, Collaboration, Agile Methodology, Data Analysis, Knowledge Sharing
Specialization
Candidates should have an academic degree in a relevant technical field and a strong foundation in machine learning theory. A minimum of 4 years of experience in a similar role and proficiency in Python are required.
Experience Required
Minimum 5 year(s)
Senior DevOps with engineering background at Allianz Technology
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Linux Administration, Amazon Web Services, Application Monitoring, Grafana, Prometheus, Dynatrace, Deployment Automation, Jenkins, Kubernetes, Team Player, Customer Orientation, Java, Ldap Servers, Identity Management, Agile Methodologies, Ai Technologies
Specialization
Candidates should have experience in Linux server administration and AWS, along with skills in application monitoring and deployment automation. A background in software development, preferably with Java, is also required.
Experience Required
Minimum 2 year(s)
Physical Design Engineer Intern at Marvell Technology
Yokneam Ilit, North District, Israel - Full Time
Skills Needed
Physical Design, Eda Tools, Scripting, Perl, Tcl, Python, Object Oriented Programming, Communication Skills, Team Environment
Specialization
A 3rd to 5th-semester student of Electrical Engineering or Computer Science is required. Strong scripting skills in Perl, Tcl, or Python are advantageous, along with good communication skills and self-discipline.
Addetto/a alle consegne at New Era Technology
Sora, Lazio, Italy - Full Time
Skills Needed
Problem Solving, Knowledge Of The Territory, Good Relational Skills
Specialization
Candidates should possess problem-solving skills and have a good knowledge of the local area. Strong relational skills are also required.
Addetto/a Marketing e Pubblicità at New Era Technology
Massa, Tuscany, Italy - Full Time
Skills Needed
Communication Skills, Public Interaction, Professional Growth Ambition, Driving License
Specialization
Candidates should possess strong communication skills and a driving license. They should also have excellent public interaction abilities and a desire for professional growth in the commercial sector.
Addetto/a alla logistica at New Era Technology
Fiorenzuola d'Arda, Emilia-Romagna, Italy - Full Time
Skills Needed
Gestione, Pacchetto Office, Problem Solving
Specialization
The company is looking for candidates with management skills, knowledge of the Office package, and problem-solving abilities. A full-time fixed-term contract will be offered after a paid trial period.
Senior Consultant – Snowflake/Azure at New Era Technology
Kyiv, Lower Silesian Voivodeship, Ukraine - Full Time
Skills Needed
Snowflake, Azure, Data Warehousing, Etl, Elt, Python, Stakeholder Management, Data Modeling, Performance Tuning, Sql, Integration, Cloud Platforms, Data Migration, Consulting, Agility, Customer Service
Specialization
Candidates must have 8-10 years of hands-on experience in Snowflake/Azure development and administration, along with 4-6 full-cycle DWH implementations. Proficiency in Python, ETL/ELT design, and strong consulting expertise are also required.
Experience Required
Minimum 5 year(s)
Matillion Developer – Banking Domain (Snowflake) at New Era Technology
Kyiv, Lower Silesian Voivodeship, Ukraine - Full Time
Skills Needed
Matillion, Snowflake, Data Engineering, Etl Development, Sql, Data Warehousing, Banking Domain, Compliance, Risk, Data Integrity, Cloud Integration, Azure, Aws, Data Governance, Data Modeling, Agile
Specialization
Candidates must have 6+ years of experience in Data Engineering or ETL Development, with at least 4 years of hands-on experience with Matillion and Snowflake. A strong background in banking or financial services data is essential.
Experience Required
Minimum 5 year(s)
Adobe Analytics & Google Analytics Admin - Configuration Expert at New Era Technology
, , India - Full Time
Skills Needed
Adobe Analytics, Google Analytics, Tag Management, Adobe Launch, Google Tag Manager, Tealium Iq, A/B Testing, Multivariate Testing, Data Governance, Privacy Regulations, Html, Css, Javascript, Sql, Data Visualization, Adobe Target, Adobe Audience Manager
Specialization
Candidates should have 4-5 years of hands-on experience in Adobe Analytics and Google Analytics administration, along with proficiency in tag management tools. A strong understanding of web technologies and familiarity with data visualization tools is also required.
Experience Required
Minimum 5 year(s)
Application Development Management - Developer at New Era Technology
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Mainframe, Cardlink, Vision Plus, Cobol, Cics, Jcl, Nosql Database, Vsam, Sequential Datasets, Mainframe Z/Os, Authorization, Easytrieve, Analytical Skills, Debugging Skills, Problem Solving Skills, Communication Skills
Specialization
Candidates should have 3-5 years of hands-on experience with SDLC processes within banking or financial services projects, preferably in Cards systems. Strong analytical, debugging, and problem-solving skills are essential, along with effective communication and teamwork abilities.
Experience Required
Minimum 2 year(s)
Senior Claims Specialist -Long Tails at Allianz Technology
Mumbai, maharashtra, India - Full Time
Skills Needed
Claims Processing, Negotiation, Legal Analysis, Coverage Evaluation, Relationship Management, Subrogation, Claims Administration, Communication Skills, Organizational Skills, Interpersonal Skills, Presentation Skills, Technical Knowledge, Credit Control, Auditing, Insurance Qualification, Artificial Intelligence
Specialization
Candidates should have a degree in Economics, Law, or a related field, along with professional insurance qualifications. A specialized understanding of line of business products and experience in a complex, global organization is also required.
Experience Required
Minimum 5 year(s)
REGIONAL COMMERCIAL OFFICER at Allianz Technology
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Credit Insurance, Market Dynamics, Regulatory Environment, Network Building, Negotiation, Lead Conversion, Organization, Self Motivation, Project Management, Communication Skills, Matrix Structure, Ms Office, Data Mining, Sales Initiatives, Pipeline Management, Administrative Duties
Specialization
Candidates should have strong knowledge of the credit insurance industry and experience in managing multichannel operations. Excellent communication skills and proficiency in MS Office are also required.
Experience Required
Minimum 2 year(s)
Life Safety Service Technician at New Era Technology
Indianapolis, Indiana, United States - Full Time
Skills Needed
Fire Alarm Service Experience, Cctv Experience, Access Control Experience, Low Voltage Systems, Attention To Detail, Professional Attitude, Basic Hand Tools, Nicet Certification
Specialization
An associate degree or a minimum of 2 years of experience in Fire Alarm Testing and Inspections is required. Candidates must also have a valid driver's license and reliable transportation.
Experience Required
Minimum 2 year(s)
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