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Technology Service Contracts Manager at Virgin Atlantic
Crawley, England, United Kingdom - Full Time
Skills Needed
It Contract Management, Supplier Relationship Management, Commercial Negotiation, Financial Oversight, Sla Management, Kpi Monitoring, Stakeholder Management, Cost Optimisation, Governance, Budgeting And Forecasting, Analytical Skills, Microsoft Excel, Microsoft Powerpoint
Specialization
Requires significant experience in IT contract and supplier management with a proven track record in negotiation and cost reduction. A degree or equivalent professional experience and advanced Microsoft Office skills are essential.
Experience Required
Minimum 5 year(s)
Technology Services Delivery Manager at AA New Zealand
Auckland, Auckland, New Zealand - Full Time
Skills Needed
It Service Management, Operational Leadership, Itsm Maturity Uplift, Incident Management, Problem Management, Change Management, Request Management, Service Level Agreements, Vendor Management, Stakeholder Influence, Automation, Ai Implementation, Service Operating Model, Governance, Reporting, Digital Employee Experience
Specialization
Requires a confident service delivery leader with strong operational expertise in ITSM practices and a proven track record of lifting service maturity. Candidates should possess relevant qualifications, ideally with service management certification and experience managing third-party providers.
Experience Required
Minimum 5 year(s)
Multimedia Technology Officer (ALTO) at Open University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Lms Management, Technical Support, Multimedia Technology, Course Configuration, User Account Management, Survey Administration, Documentation, Problem Solving, Interpersonal Communication, Organizational Skills, English Proficiency, Chinese Proficiency
Specialization
Candidates must hold a recognized degree in Multimedia Technology or a related field, preferably with at least 3 years of relevant experience. Proficiency in LMS operations and strong communication skills in both English and Chinese are required.
Experience Required
Minimum 2 year(s)
Partner Technology & Automation Lead at IFS SOLUTIONS ASIA PACIFIC PTE LTD
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Ai Agent Deployment, Automated Workflows, Hubspot, Prm Platforms, Data Governance, Data Modeling, Boomi Integration, Team Leadership, Saas Operations, Revenue Operations, Partner Operations, System Configuration, Process Automation, Sla Management, Stakeholder Management, Enterprise Software
Specialization
Candidates need proven experience building AI agents or automated workflows within sales or revenue operations and proficiency with HubSpot and PRM platforms. Experience in data governance and managing small operational teams in a SaaS environment is strongly preferred.
Experience Required
Minimum 5 year(s)
Director of Creative Technology & AI at Velocity Made Good
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Technology OpS Support Practitioner at Accenture
Gurugram, haryana, India - Full Time
Skills Needed
Microsoft Intune, Osd, Endpoint Management, Itil, Service Delivery, Automation, Patch Management, Vulnerability Remediation, Stakeholder Management, Governance, Capacity Management, Incident Management, Problem Management, Change Management, Strategic Planning, Budget Management
Specialization
Requires a minimum of 7.5 years of experience with expertise in Microsoft Intune, OSD, and ITIL-based service delivery. Must have 15 years of full-time education and strong leadership skills for managing endpoint security and compliance.
Experience Required
Minimum 5 year(s)
VOIS EG Explore Program - Technology at Vodafone
Cairo, Cairo, Egypt - Full Time
Skills Needed
Mobile Development, Devops, Data Analysis, Devsecops, Project Management, Ui/Ux, Product Management, Site Reliability Engineering, Full Stack, Communication Skills
Specialization
Applicants must be undergraduate students graduating in 2027 or 2028 with strong communication skills and a results-oriented mindset. Proficiency in German is considered a strong advantage.
Clinical Technology Project Manager at Vector Resourcing
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Internal Auditor - Technology at Astra Tech
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior QC Specialist (Biotechnology) at MiRXES
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Director of Technology & Operations at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Bus & Technology Delivery Associate at Accenture
Cairo, Cairo, Egypt - Full Time
Skills Needed
Sap Configuration, System Testing, Technical Documentation, Functional Specifications, Unit Testing, Client Interaction, Enterprise Business Processes, Issue Resolution, Data Management, Teamwork, Communication, Adaptability
Specialization
Requires a fresh or near-graduate degree in business, IT, engineering, or a related field. Candidates must complete onboarding training and obtain SAP certification in their assigned track.
Internal Audit Manager - Technology at Wise
Hyderabad, Andhra Pradesh, India - Full Time
Skills Needed
Technology Risk Management, Internal Audit, Cloud Security, Data Analytics, Automation, Governance, Risk Assessment, Stakeholder Management, Python, Sql, Agile Methodology, It Controls, Reporting, Compliance, Project Management, Assurance
Specialization
Requires subject matter expertise in technology risk and cloud platforms (AWS, Azure, or GCP) with experience in fintech or financial services. Professional certifications such as CIA, CISA, or CISSP are required along with a track record of implementing automation and analytics.
Experience Required
Minimum 5 year(s)
Validation Engineer Test Technologys at Cs2-ITEC GmbH & Co. KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Director, Technology Communications at LinkedIn
Mountain View, California, United States - Full Time
Skills Needed
Strategic Partnership And Thinking, Executive Communication, Inclusive Leadership, Stakeholder Management, Storytelling, Ai Literacy, Public Relations, People Management, Technical Storytelling, Editorial Judgment, Executive Presence, Crisis Management
Specialization
Requires over 11 years of PR or external communications experience and at least 7 years of people management experience. Candidates must possess strong technical acumen to translate complex engineering milestones into compelling external narratives.
Experience Required
Minimum 10 year(s)
Technology Architect/Technical Lead at JSAN Consulting Group
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Bus & Technology Delivery Associate at Accenture
Cairo, Cairo, Egypt - Full Time
Skills Needed
Sap Configuration, System Testing, Technical Documentation, Functional Specifications, Unit Testing, Client Interaction, Enterprise Business Processes, Communication, Teamwork, Adaptability
Specialization
Requires a fresh or near-graduate degree in business, IT, engineering, or a related field. Candidates must complete SAP onboarding training and obtain certification in their assigned track.
Technology Risk & Governance Analyst at Proactive Appointments
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Director Technology - Data Platforms at Simple Machines
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Project Manager - Technology at WPP
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Technology Service Contracts Manager at Virgin Atlantic
Crawley, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Contract Management, Supplier Relationship Management, Commercial Negotiation, Financial Oversight, SLA Management, KPI Monitoring, Stakeholder Management, Cost Optimisation, Governance, Budgeting and Forecasting, Analytical Skills, Microsoft Excel, Microsoft PowerPoint

Industry

Airlines and Aviation

Description
Job details Salary: Competitive Hours: 37.5 hours, Mon – Friday  Location:  Hybrid, 3 days per week at VHQ, Crawley  Contract: 6 month fixed term contract   Closing date:  14th July 2026  In a nutshell  At Virgin Atlantic, we believe everyone can take on the world. Our Technology teams power the systems, platforms and partnerships that keep our operation moving globally — and we’re looking for a commercially astute Contract & Relationship Manager to help shape and manage our strategic IT supplier landscape. This is an exciting opportunity to join our Technology Management Office and play a key role in ensuring our global technology suppliers deliver outstanding service, value and innovation across a complex multi-million pound portfolio.    Day to day As Contract & Relationship Manager, you’ll lead the commercial management of a diverse range of IT suppliers spanning software, hardware and technology services. Acting as the primary relationship owner and escalation point, you’ll ensure suppliers meet contractual commitments, deliver against SLAs and continuously improve service performance. You’ll work closely with senior stakeholders across Technology, Procurement, Legal, Finance and Risk to drive commercial value, maintain robust governance and support strategic technology objectives. This is a highly collaborative, hands-on role that combines supplier management, negotiation, financial oversight and stakeholder engagement. What You’ll Be Doing •    Managing strategic relationships with global IT vendors and service providers  •    Leading supplier governance activities including monthly service reviews, quarterly business reviews and strategic planning sessions  •    Monitoring supplier performance against contractual obligations, SLAs and KPIs  •    Driving service improvement initiatives and resolving supplier-related issues  •    Negotiating contract schedules and commercial terms alongside Procurement and Legal teams  •    Tracking supplier spend, validating invoices and supporting budgeting and forecasting activities  •    Identifying opportunities for cost optimisation and supplier consolidation  •    Producing insightful reporting for senior leadership on supplier performance, compliance and commercial risk  •    Maintaining accurate contract records and ensuring alignment with governance stan About you  You’ll bring strong commercial and relationship management experience within a technology environment, along with the confidence to influence stakeholders at all levels. Essential Skills & Experience •    Significant experience in IT contract and supplier management  •    Proven track record of successful negotiation and cost reduction  •    Strong financial and commercial management capability  •    Experience managing SLAs, supplier performance metrics and contractual obligations  •    Excellent stakeholder management and communication skills  •    Strong analytical skills and attention to detail  •    Degree qualified or equivalent professional experience  •    Advanced Microsoft Office skills including Excel and PowerPoint  Desirable •    Experience working with a broad IT supplier ecosystem  •    Knowledge of CMM or similar maturity models  •    Project management experience Be yourself – Our differences make us stronger Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people. Please be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at recruitment@fly.virgin.com if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.
Responsibilities
Lead the commercial management of global IT suppliers to ensure contractual commitments and SLAs are met. Collaborate with senior stakeholders to drive commercial value, maintain governance, and optimize supplier performance.
Technology Service Contracts Manager at Virgin Atlantic
Crawley, England, United Kingdom - Full Time
Skills Needed
It Contract Management, Supplier Relationship Management, Commercial Negotiation, Financial Oversight, Sla Management, Kpi Monitoring, Stakeholder Management, Cost Optimisation, Governance, Budgeting And Forecasting, Analytical Skills, Microsoft Excel, Microsoft Powerpoint
Specialization
Requires significant experience in IT contract and supplier management with a proven track record in negotiation and cost reduction. A degree or equivalent professional experience and advanced Microsoft Office skills are essential.
Experience Required
Minimum 5 year(s)
Technology Services Delivery Manager at AA New Zealand
Auckland, Auckland, New Zealand - Full Time
Skills Needed
It Service Management, Operational Leadership, Itsm Maturity Uplift, Incident Management, Problem Management, Change Management, Request Management, Service Level Agreements, Vendor Management, Stakeholder Influence, Automation, Ai Implementation, Service Operating Model, Governance, Reporting, Digital Employee Experience
Specialization
Requires a confident service delivery leader with strong operational expertise in ITSM practices and a proven track record of lifting service maturity. Candidates should possess relevant qualifications, ideally with service management certification and experience managing third-party providers.
Experience Required
Minimum 5 year(s)
Multimedia Technology Officer (ALTO) at Open University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Lms Management, Technical Support, Multimedia Technology, Course Configuration, User Account Management, Survey Administration, Documentation, Problem Solving, Interpersonal Communication, Organizational Skills, English Proficiency, Chinese Proficiency
Specialization
Candidates must hold a recognized degree in Multimedia Technology or a related field, preferably with at least 3 years of relevant experience. Proficiency in LMS operations and strong communication skills in both English and Chinese are required.
Experience Required
Minimum 2 year(s)
Partner Technology & Automation Lead at IFS SOLUTIONS ASIA PACIFIC PTE LTD
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Ai Agent Deployment, Automated Workflows, Hubspot, Prm Platforms, Data Governance, Data Modeling, Boomi Integration, Team Leadership, Saas Operations, Revenue Operations, Partner Operations, System Configuration, Process Automation, Sla Management, Stakeholder Management, Enterprise Software
Specialization
Candidates need proven experience building AI agents or automated workflows within sales or revenue operations and proficiency with HubSpot and PRM platforms. Experience in data governance and managing small operational teams in a SaaS environment is strongly preferred.
Experience Required
Minimum 5 year(s)
Director of Creative Technology & AI at Velocity Made Good
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Technology OpS Support Practitioner at Accenture
Gurugram, haryana, India - Full Time
Skills Needed
Microsoft Intune, Osd, Endpoint Management, Itil, Service Delivery, Automation, Patch Management, Vulnerability Remediation, Stakeholder Management, Governance, Capacity Management, Incident Management, Problem Management, Change Management, Strategic Planning, Budget Management
Specialization
Requires a minimum of 7.5 years of experience with expertise in Microsoft Intune, OSD, and ITIL-based service delivery. Must have 15 years of full-time education and strong leadership skills for managing endpoint security and compliance.
Experience Required
Minimum 5 year(s)
VOIS EG Explore Program - Technology at Vodafone
Cairo, Cairo, Egypt - Full Time
Skills Needed
Mobile Development, Devops, Data Analysis, Devsecops, Project Management, Ui/Ux, Product Management, Site Reliability Engineering, Full Stack, Communication Skills
Specialization
Applicants must be undergraduate students graduating in 2027 or 2028 with strong communication skills and a results-oriented mindset. Proficiency in German is considered a strong advantage.
Clinical Technology Project Manager at Vector Resourcing
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Internal Auditor - Technology at Astra Tech
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior QC Specialist (Biotechnology) at MiRXES
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Director of Technology & Operations at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Bus & Technology Delivery Associate at Accenture
Cairo, Cairo, Egypt - Full Time
Skills Needed
Sap Configuration, System Testing, Technical Documentation, Functional Specifications, Unit Testing, Client Interaction, Enterprise Business Processes, Issue Resolution, Data Management, Teamwork, Communication, Adaptability
Specialization
Requires a fresh or near-graduate degree in business, IT, engineering, or a related field. Candidates must complete onboarding training and obtain SAP certification in their assigned track.
Internal Audit Manager - Technology at Wise
Hyderabad, Andhra Pradesh, India - Full Time
Skills Needed
Technology Risk Management, Internal Audit, Cloud Security, Data Analytics, Automation, Governance, Risk Assessment, Stakeholder Management, Python, Sql, Agile Methodology, It Controls, Reporting, Compliance, Project Management, Assurance
Specialization
Requires subject matter expertise in technology risk and cloud platforms (AWS, Azure, or GCP) with experience in fintech or financial services. Professional certifications such as CIA, CISA, or CISSP are required along with a track record of implementing automation and analytics.
Experience Required
Minimum 5 year(s)
Validation Engineer Test Technologys at Cs2-ITEC GmbH & Co. KG
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Director, Technology Communications at LinkedIn
Mountain View, California, United States - Full Time
Skills Needed
Strategic Partnership And Thinking, Executive Communication, Inclusive Leadership, Stakeholder Management, Storytelling, Ai Literacy, Public Relations, People Management, Technical Storytelling, Editorial Judgment, Executive Presence, Crisis Management
Specialization
Requires over 11 years of PR or external communications experience and at least 7 years of people management experience. Candidates must possess strong technical acumen to translate complex engineering milestones into compelling external narratives.
Experience Required
Minimum 10 year(s)
Technology Architect/Technical Lead at JSAN Consulting Group
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Bus & Technology Delivery Associate at Accenture
Cairo, Cairo, Egypt - Full Time
Skills Needed
Sap Configuration, System Testing, Technical Documentation, Functional Specifications, Unit Testing, Client Interaction, Enterprise Business Processes, Communication, Teamwork, Adaptability
Specialization
Requires a fresh or near-graduate degree in business, IT, engineering, or a related field. Candidates must complete SAP onboarding training and obtain certification in their assigned track.
Technology Risk & Governance Analyst at Proactive Appointments
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Director Technology - Data Platforms at Simple Machines
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Project Manager - Technology at WPP
London, London - England, United Kingdom - Full Time
Skills Needed
N/A