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Customer Service Representative at Pavago
, , Costa Rica - Full Time
Skills Needed
Customer Service, Zendesk, Freshdesk, Salesforce Service Cloud, Help Scout, Communication, Empathy, Problem Solving, Multitasking, Microsoft Office, Google Workspace, Ticketing Systems, Data Entry, Conflict Resolution, Time Management
Specialization
Requires 1-2 years of experience in customer service or support roles and proficiency with ticketing platforms like Zendesk or Salesforce. Candidates must possess excellent communication skills, empathy, and the ability to handle high-volume workloads.
Senior Supply Operations Analyst (They/She/He) at Delivery Hero
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Data Analysis, Operational Excellence, Stakeholder Management, Project Management, Sql, Excel, Google Suite, Ms Office, Problem Solving, Negotiation, Communication, Forecasting, Strategic Planning, Process Improvement, Analytical Mindset
Specialization
Candidates must have 2-4 years of experience in high-demand fields like operations or consulting and possess strong analytical and problem-solving skills. Proficiency in SQL, Excel, and excellent communication skills in both Bulgarian and English are required.
Experience Required
Minimum 2 year(s)
Infirmier(ère) Diplômé(e) d’État (IDE) at DUO Santé
Haguenau, Grand Est, France - Full Time
Skills Needed
Patient Care, Clinical Monitoring, Medication Administration, Injections, Infusions, Wound Care, Multidisciplinary Collaboration, Patient Safety, Documentation, Communication, Empathy, Adaptability, Professionalism, Teamwork
Specialization
Candidates must hold a State Registered Nurse diploma (IDE). Strong interpersonal skills, including empathy, professionalism, and the ability to work effectively in a team, are required.
Building Inspector at Willdan
Fresno, California, United States - Full Time
Skills Needed
Building Inspection, Code Compliance, Structural Inspection, Violation Enforcement, Permit Issuance, Damage Assessment, Mentoring, Staff Training, Customer Service, Technical Documentation, Field Supervision, Building Codes, Electrical Inspection, Plumbing Inspection, Mechanical Inspection, Elevator Inspection
Specialization
Candidates must hold ICC certifications for commercial and residential inspections and possess a valid California Class C driver's license. A minimum of 3 years of experience in a municipal building inspection role is required.
Experience Required
Minimum 2 year(s)
Program Administrator 3 at Ohio Department of Administrative Services
Columbus, Ohio, United States - Full Time
Skills Needed
Program Management, Grant Management, Strategic Planning, Administrative Support, Stakeholder Engagement, Budgeting, Fiscal Tracking, Performance Evaluation, Public Speaking, Policy Development, Data Analysis, Training Development, Logistics Coordination, Report Writing, Relationship Building
Specialization
Candidates must have at least 5 years of experience in business, management, or public administration, or a combination of an undergraduate degree and 36 months of relevant experience. The role requires strong administrative, supervisory, and research skills to support the Commission's objectives.
Experience Required
Minimum 5 year(s)
FRONT END/BOOKKEEPER at The Kroger Co. Careers
Eagle, Colorado, United States - Full Time
Skills Needed
Customer Service, Bookkeeping, Clerical, 10 Key Adding Machine, Basic Math, Communication Skills, Stress Management, Cash Handling, Reporting, Data Verification
Specialization
Candidates must possess effective communication skills, the ability to handle stressful situations, and proficiency with a 10-key adding machine. Basic math skills and a willingness to learn are essential for this position.
Mobile Maintenance Technician -Entry-Level/Mechanically Inclined at Singer Industrial
Covington, Virginia, United States - Full Time
Skills Needed
Mechanical Maintenance, Conveyor System Repair, Hand Tools, Power Tools, Welding, Fabrication, Safety Compliance, Osha Standards, Msha Standards, Communication, Teamwork, Physical Stamina
Specialization
Requires at least one year of mechanical or hands-on experience and a valid driver's license. Candidates must be physically capable of lifting 75-100 pounds and willing to work flexible schedules including nights and weekends.
Servisní technik elektrického ručního nářadí at Bosch Group
Mikulov, Southeast, Czechia - Full Time
Skills Needed
Power Tool Repair, Diagnostics, Technical Testing, Safety Testing, Data Entry, Spare Parts Ordering, Technical Troubleshooting, Pc Literacy
Specialization
Candidates should have a vocational or secondary education and basic PC skills. Previous experience in a technical profession is preferred, along with a reliable and independent work approach.
Vývojový/á inženýr/ka pro E-mobilitu at Bosch Group
Jihlava, Vysočina Region, Czechia - Full Time
Skills Needed
E Mobility, Electric Motor Development, E Axle, Functional Testing, Cad Software, Technical Documentation, Automotive Engineering, Power Electronics, Magnetic Circuits, Nvh Analysis, Data Evaluation, Problem Solving, Teamwork, English Language
Specialization
The ideal candidate holds a technical university degree and possesses strong analytical skills. Proficiency in English and the ability to work effectively within a team are essential for this role.
TECHNICIEN TELECOM RADIO H/F at Axione
Montigny-le-Bretonneux, Ile-of-France, France - Full Time
Skills Needed
Radio Installation, Telecommunications, Fiber Optics, Coaxial Cabling, 4g, 5g, Das Solutions, Electrical Habilitation, Working At Heights, Network Deployment, Maintenance, Technical Troubleshooting, Qhse Compliance, Site Survey, Equipment Integration
Specialization
Candidates must have a technical background in telecommunications or electrotechnics with at least 5 years of experience in radio environments. Essential requirements include proficiency in 4G/5G technologies, valid electrical certifications, height work training, and a valid driver's license.
Experience Required
Minimum 5 year(s)
Entry Level Event Assistant at GEM
Alexandria, Virginia, United States - Full Time
Skills Needed
Event Marketing, Fundraising, Community Outreach, Public Speaking, Communication, Teamwork, Leadership, Customer Engagement, Promotional Campaigns, Event Coordination, Mentoring, Adaptability, Goal Oriented
Specialization
Candidates should be outgoing, personable, and possess strong communication and teamwork skills. An entrepreneurial mindset with leadership potential is highly valued, and while a degree is preferred, no prior experience is required.
Alternance - Equipier polyvalent en restauration (H/F) at Academee CFA
Béziers, Occitania, France - Full Time
Skills Needed
Customer Service, Food Preparation, Cash Handling, Haccp Compliance, Food Safety, Teamwork, Punctuality, Communication, Operational Rigor
Specialization
Candidates must be between 16 and 29 years old and eligible for an apprenticeship contract in France. Strong interpersonal skills, reactivity, and the ability to work in a fast-paced environment are required.
Client Support Representative at Traveling with Mchaila
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Problem Solving, Organization, Attention To Detail, Computer Literacy, Email Communication, Booking Management
Specialization
Candidates must possess strong communication skills, a professional attitude, and the ability to work independently. Access to a computer with reliable internet and authorization to work in the specified regions is required.
PRODUCE/CLERK at The Kroger Co. Careers
Arvada, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Basic Math, Stress Management, Food Handling, Retail Operations, Sales Support, Quality Assurance
Specialization
Candidates must possess effective communication skills and the ability to handle stressful situations. Basic math proficiency and a food handlers permit are required for this role.
Customer Experience Consultant, Home Sale at Altair Global Singapore
Frisco, Texas, United States - Full Time
Skills Needed
Relocation Management, Home Sale Programs, Budget Management, Project Management, Conflict Management, Negotiation, Persuasion, Microsoft Office, Data Management, Client Communication, Policy Interpretation, Real Estate Knowledge, Database Management, Consensus Building, Analytical Skills
Specialization
Candidates must have a minimum of 3 years of experience as a relocation consultant focusing on home sale relocations. Strong project management, communication, and negotiation skills are required, along with proficiency in Microsoft Office and internal database systems.
Experience Required
Minimum 2 year(s)
Customer Support and Scheduling Coordinator at Traveling with Mchaila
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Scheduling, Communication, Organizational Skills, Attention To Detail, Time Management, Remote Work, Digital Platforms, Data Entry, Follow Through, Problem Solving, Professionalism
Specialization
Candidates must have access to a computer with reliable internet and be authorized to work in the specified regions. Strong communication, organizational skills, and the ability to work independently in a remote environment are required.
Itinerary and Booking Coordinator at Traveling with Mchaila
Columbia, South Carolina, United States - Full Time
Skills Needed
Travel Coordination, Booking Management, Itinerary Planning, Customer Service, Attention To Detail, Organizational Skills, Communication, Research, Digital Tools, Scheduling
Specialization
Candidates should possess strong organizational and communication skills with a high attention to detail. Proficiency in using online booking platforms and the ability to work independently in a remote environment are required.
Booking & Scheduling Specialist at Traveling with Mchaila
Houston, Texas, United States - Full Time
Skills Needed
Coordination, Scheduling, Client Communication, Record Keeping, Time Management, Organization, Customer Service, Administrative Support, Problem Solving, Attention To Detail, Proactive, Remote Work
Specialization
Candidates should possess strong organizational and written communication skills with the ability to work independently in a remote environment. While not required, experience in administrative, scheduling, hospitality, or customer service roles is preferred.
Customer Service Representative at Traveling with Mchaila
Kansas City, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Scheduling, Record Keeping, Tech Comfortable
Specialization
Candidates should possess strong communication and customer service skills with a high level of attention to detail. The role requires comfort working in a remote environment and being tech-savvy.
CNA - Long Term Care - Child Center at Providence Health Care, Inc
Portland, Oregon, United States - Full Time
Skills Needed
Direct Patient Care, Care Plan Utilization, Activities Of Daily Living Assistance, Ventilator Support, Tracheostomy Care, Compassionate Care, Teamwork, Interdisciplinary Collaboration, Respiratory Therapy Coordination, Rehabilitation Coordination, Social Work Coordination
Specialization
Candidates must possess an Oregon Nursing Assistant Certification License and current National Provider BLS certification from the American Heart Association upon hire. Experience in a hospital or long-term care setting is preferred.
Customer Service Representative at Pavago
, , Costa Rica -
Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Zendesk, Freshdesk, Salesforce Service Cloud, Help Scout, Communication, Empathy, Problem solving, Multitasking, Microsoft Office, Google Workspace, Ticketing systems, Data entry, Conflict resolution, Time management

Industry

Staffing and Recruiting

Description
Job Title: Customer Service Representative (CSR) Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for evenings/weekends depending on client support needs. About the Role: Our client is seeking a Customer Service Representative (CSR) to manage inbound customer inquiries, resolve issues, and deliver a positive service experience across phone, email, and chat channels. This role requires empathy, professionalism, and the ability to handle high ticket volumes while maintaining service level agreements (SLAs). CSRs are the frontline voice of the company, ensuring every customer feels heard, supported, and satisfied. Responsibilities: Customer Interaction & Resolution: Handle 50–100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries across channels (phone, email, live chat, social media). Resolve issues on the first touch whenever possible; escalate complex cases to Tier 2 or technical teams. Knowledge Management: Update internal knowledge bases and FAQs with common solutions. Create and maintain response macros and templates to improve efficiency. Ticket Management: Prioritize cases by urgency and SLA requirements. Document all interactions in the ticketing system with complete notes. Track and monitor open tickets to ensure closure within SLA. Customer Satisfaction & Feedback: Maintain professional, empathetic communication in all interactions. Capture customer sentiment (CSAT, NPS surveys) and log feedback. Identify recurring issues and flag trends to product/support leadership. Collaboration: Partner with product, operations, and engineering to resolve complex issues. Provide customer insights to inform product improvements. Compliance & Quality: Ensure support interactions meet company standards for privacy (GDPR, HIPAA if relevant). Maintain confidentiality when handling sensitive data. What Makes You a Perfect Fit: Patient, empathetic, and solutions-focused. Excellent written and verbal communication skills. Comfortable managing high-volume workloads while maintaining quality. Resilient under pressure and adaptable across industries. Required Experience & Skills (Minimum): 1–2 years in customer service, call center, or support roles. Experience with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). Strong typing and multitasking skills. Proficiency with Microsoft Office/Google Workspace. Ideal Experience & Skills: Multilingual support capability. Industry experience in SaaS, e-commerce, healthcare, or finance. Familiarity with KPI-driven support environments. Exposure to support automation (chatbots, AI-driven help tools). What Does a Typical Day Look Like? A CSR’s day revolves around resolving customer issues quickly and professionally. You will: Start by reviewing overnight tickets, prioritizing urgent cases. Respond to customer inquiries across phone, email, and chat, aiming for first-touch resolution. Update knowledge bases as new recurring issues are identified. Collaborate with technical or Tier 2 teams to resolve escalated tickets. Capture customer sentiment and escalate negative experiences for follow-up. End the day by clearing your queue, ensuring tickets are resolved or handed off with complete documentation. In essence: you ensure every customer interaction ends with clarity, professionalism, and resolution. Key Metrics for Success (KPIs): First Contact Resolution (FCR) rate. Average Handle Time (AHT) within SLA targets. CSAT/NPS scores (target ≥ 90%+ satisfaction). Ticket backlog minimized and resolved within SLA. Positive feedback from supervisors and customers. Interview Process: Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (e.g., handle 3 simulated tickets via email/chat) Client Interview with Support/Operations Leadership Offer & Background Verification
Responsibilities
Manage inbound customer inquiries across phone, email, and chat channels while resolving issues and maintaining service level agreements. Document all interactions in the ticketing system and collaborate with internal teams to address complex technical cases.
Customer Service Representative at Pavago
, , Costa Rica - Full Time
Skills Needed
Customer Service, Zendesk, Freshdesk, Salesforce Service Cloud, Help Scout, Communication, Empathy, Problem Solving, Multitasking, Microsoft Office, Google Workspace, Ticketing Systems, Data Entry, Conflict Resolution, Time Management
Specialization
Requires 1-2 years of experience in customer service or support roles and proficiency with ticketing platforms like Zendesk or Salesforce. Candidates must possess excellent communication skills, empathy, and the ability to handle high-volume workloads.
Senior Supply Operations Analyst (They/She/He) at Delivery Hero
Sofia, Sofia-City, Bulgaria - Full Time
Skills Needed
Data Analysis, Operational Excellence, Stakeholder Management, Project Management, Sql, Excel, Google Suite, Ms Office, Problem Solving, Negotiation, Communication, Forecasting, Strategic Planning, Process Improvement, Analytical Mindset
Specialization
Candidates must have 2-4 years of experience in high-demand fields like operations or consulting and possess strong analytical and problem-solving skills. Proficiency in SQL, Excel, and excellent communication skills in both Bulgarian and English are required.
Experience Required
Minimum 2 year(s)
Infirmier(ère) Diplômé(e) d’État (IDE) at DUO Santé
Haguenau, Grand Est, France - Full Time
Skills Needed
Patient Care, Clinical Monitoring, Medication Administration, Injections, Infusions, Wound Care, Multidisciplinary Collaboration, Patient Safety, Documentation, Communication, Empathy, Adaptability, Professionalism, Teamwork
Specialization
Candidates must hold a State Registered Nurse diploma (IDE). Strong interpersonal skills, including empathy, professionalism, and the ability to work effectively in a team, are required.
Building Inspector at Willdan
Fresno, California, United States - Full Time
Skills Needed
Building Inspection, Code Compliance, Structural Inspection, Violation Enforcement, Permit Issuance, Damage Assessment, Mentoring, Staff Training, Customer Service, Technical Documentation, Field Supervision, Building Codes, Electrical Inspection, Plumbing Inspection, Mechanical Inspection, Elevator Inspection
Specialization
Candidates must hold ICC certifications for commercial and residential inspections and possess a valid California Class C driver's license. A minimum of 3 years of experience in a municipal building inspection role is required.
Experience Required
Minimum 2 year(s)
Program Administrator 3 at Ohio Department of Administrative Services
Columbus, Ohio, United States - Full Time
Skills Needed
Program Management, Grant Management, Strategic Planning, Administrative Support, Stakeholder Engagement, Budgeting, Fiscal Tracking, Performance Evaluation, Public Speaking, Policy Development, Data Analysis, Training Development, Logistics Coordination, Report Writing, Relationship Building
Specialization
Candidates must have at least 5 years of experience in business, management, or public administration, or a combination of an undergraduate degree and 36 months of relevant experience. The role requires strong administrative, supervisory, and research skills to support the Commission's objectives.
Experience Required
Minimum 5 year(s)
FRONT END/BOOKKEEPER at The Kroger Co. Careers
Eagle, Colorado, United States - Full Time
Skills Needed
Customer Service, Bookkeeping, Clerical, 10 Key Adding Machine, Basic Math, Communication Skills, Stress Management, Cash Handling, Reporting, Data Verification
Specialization
Candidates must possess effective communication skills, the ability to handle stressful situations, and proficiency with a 10-key adding machine. Basic math skills and a willingness to learn are essential for this position.
Mobile Maintenance Technician -Entry-Level/Mechanically Inclined at Singer Industrial
Covington, Virginia, United States - Full Time
Skills Needed
Mechanical Maintenance, Conveyor System Repair, Hand Tools, Power Tools, Welding, Fabrication, Safety Compliance, Osha Standards, Msha Standards, Communication, Teamwork, Physical Stamina
Specialization
Requires at least one year of mechanical or hands-on experience and a valid driver's license. Candidates must be physically capable of lifting 75-100 pounds and willing to work flexible schedules including nights and weekends.
Servisní technik elektrického ručního nářadí at Bosch Group
Mikulov, Southeast, Czechia - Full Time
Skills Needed
Power Tool Repair, Diagnostics, Technical Testing, Safety Testing, Data Entry, Spare Parts Ordering, Technical Troubleshooting, Pc Literacy
Specialization
Candidates should have a vocational or secondary education and basic PC skills. Previous experience in a technical profession is preferred, along with a reliable and independent work approach.
Vývojový/á inženýr/ka pro E-mobilitu at Bosch Group
Jihlava, Vysočina Region, Czechia - Full Time
Skills Needed
E Mobility, Electric Motor Development, E Axle, Functional Testing, Cad Software, Technical Documentation, Automotive Engineering, Power Electronics, Magnetic Circuits, Nvh Analysis, Data Evaluation, Problem Solving, Teamwork, English Language
Specialization
The ideal candidate holds a technical university degree and possesses strong analytical skills. Proficiency in English and the ability to work effectively within a team are essential for this role.
TECHNICIEN TELECOM RADIO H/F at Axione
Montigny-le-Bretonneux, Ile-of-France, France - Full Time
Skills Needed
Radio Installation, Telecommunications, Fiber Optics, Coaxial Cabling, 4g, 5g, Das Solutions, Electrical Habilitation, Working At Heights, Network Deployment, Maintenance, Technical Troubleshooting, Qhse Compliance, Site Survey, Equipment Integration
Specialization
Candidates must have a technical background in telecommunications or electrotechnics with at least 5 years of experience in radio environments. Essential requirements include proficiency in 4G/5G technologies, valid electrical certifications, height work training, and a valid driver's license.
Experience Required
Minimum 5 year(s)
Entry Level Event Assistant at GEM
Alexandria, Virginia, United States - Full Time
Skills Needed
Event Marketing, Fundraising, Community Outreach, Public Speaking, Communication, Teamwork, Leadership, Customer Engagement, Promotional Campaigns, Event Coordination, Mentoring, Adaptability, Goal Oriented
Specialization
Candidates should be outgoing, personable, and possess strong communication and teamwork skills. An entrepreneurial mindset with leadership potential is highly valued, and while a degree is preferred, no prior experience is required.
Alternance - Equipier polyvalent en restauration (H/F) at Academee CFA
Béziers, Occitania, France - Full Time
Skills Needed
Customer Service, Food Preparation, Cash Handling, Haccp Compliance, Food Safety, Teamwork, Punctuality, Communication, Operational Rigor
Specialization
Candidates must be between 16 and 29 years old and eligible for an apprenticeship contract in France. Strong interpersonal skills, reactivity, and the ability to work in a fast-paced environment are required.
Client Support Representative at Traveling with Mchaila
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Time Management, Problem Solving, Organization, Attention To Detail, Computer Literacy, Email Communication, Booking Management
Specialization
Candidates must possess strong communication skills, a professional attitude, and the ability to work independently. Access to a computer with reliable internet and authorization to work in the specified regions is required.
PRODUCE/CLERK at The Kroger Co. Careers
Arvada, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Basic Math, Stress Management, Food Handling, Retail Operations, Sales Support, Quality Assurance
Specialization
Candidates must possess effective communication skills and the ability to handle stressful situations. Basic math proficiency and a food handlers permit are required for this role.
Customer Experience Consultant, Home Sale at Altair Global Singapore
Frisco, Texas, United States - Full Time
Skills Needed
Relocation Management, Home Sale Programs, Budget Management, Project Management, Conflict Management, Negotiation, Persuasion, Microsoft Office, Data Management, Client Communication, Policy Interpretation, Real Estate Knowledge, Database Management, Consensus Building, Analytical Skills
Specialization
Candidates must have a minimum of 3 years of experience as a relocation consultant focusing on home sale relocations. Strong project management, communication, and negotiation skills are required, along with proficiency in Microsoft Office and internal database systems.
Experience Required
Minimum 2 year(s)
Customer Support and Scheduling Coordinator at Traveling with Mchaila
Boise, Idaho, United States - Full Time
Skills Needed
Customer Service, Scheduling, Communication, Organizational Skills, Attention To Detail, Time Management, Remote Work, Digital Platforms, Data Entry, Follow Through, Problem Solving, Professionalism
Specialization
Candidates must have access to a computer with reliable internet and be authorized to work in the specified regions. Strong communication, organizational skills, and the ability to work independently in a remote environment are required.
Itinerary and Booking Coordinator at Traveling with Mchaila
Columbia, South Carolina, United States - Full Time
Skills Needed
Travel Coordination, Booking Management, Itinerary Planning, Customer Service, Attention To Detail, Organizational Skills, Communication, Research, Digital Tools, Scheduling
Specialization
Candidates should possess strong organizational and communication skills with a high attention to detail. Proficiency in using online booking platforms and the ability to work independently in a remote environment are required.
Booking & Scheduling Specialist at Traveling with Mchaila
Houston, Texas, United States - Full Time
Skills Needed
Coordination, Scheduling, Client Communication, Record Keeping, Time Management, Organization, Customer Service, Administrative Support, Problem Solving, Attention To Detail, Proactive, Remote Work
Specialization
Candidates should possess strong organizational and written communication skills with the ability to work independently in a remote environment. While not required, experience in administrative, scheduling, hospitality, or customer service roles is preferred.
Customer Service Representative at Traveling with Mchaila
Kansas City, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Scheduling, Record Keeping, Tech Comfortable
Specialization
Candidates should possess strong communication and customer service skills with a high level of attention to detail. The role requires comfort working in a remote environment and being tech-savvy.
CNA - Long Term Care - Child Center at Providence Health Care, Inc
Portland, Oregon, United States - Full Time
Skills Needed
Direct Patient Care, Care Plan Utilization, Activities Of Daily Living Assistance, Ventilator Support, Tracheostomy Care, Compassionate Care, Teamwork, Interdisciplinary Collaboration, Respiratory Therapy Coordination, Rehabilitation Coordination, Social Work Coordination
Specialization
Candidates must possess an Oregon Nursing Assistant Certification License and current National Provider BLS certification from the American Heart Association upon hire. Experience in a hospital or long-term care setting is preferred.