This is an exciting opportunity to work in the Performance & Reward team within our People Function on a 12 month fixed-term contract basis. Working in Performance & Reward we design and deliver compelling colleague propositions, which help make us a great place to work. Together, our efforts will drive a high performing culture, ensure people want to stay with us and strengthen a strong and exciting employer brand to attract new talent.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

As a minimum:

• We are looking for someone with demonstrable evidence of personally leading and delivering benefits in highly competitive markets. You will understand the gap and opportunity and will be able to provide evidence of game changing proposals which improve engagement internally and candidate interest externally.
• You will be a benefits SME with experience of designing, implementing, and managing health and risk benefits.
• You will have a credible understanding of the benefit market and understand trends and market direction to ensure we have what it takes to be an employer of choice.
• You will have skill in onboarding suppliers and significant experience in the management of insurance products and benefit providers.
• You will be used to leading and working on your own to ensure effective delivery and when require contributing to team when shared resources and capacity is required.
• You thrive on change and the requirement to pivot – you will be highly skilled, with backed evidence, at working within a challenging environment and responding to business need.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

WHAT YOU’LL BE DOING

On a typical day you will be designing, shaping or implementing any aspect of our benefit propositional framework. This could range from being involved in the deep technical design of a new proposition or enhancing, expanding or improving an existing benefit proposition. You will research and take a data led approach – creating business cases through to campaign management and launch. You will be confident in engaging senior stakeholders on proposals and implementation plans.
You will manage 3rd party relationships and where necessary, seek new opportunities where these support our plans. You will be passionate about your cause and seek to find as many creative opportunities as possible in communicating to multiple stakeholders the benefits of change.
Robust organisation and planning is required for this role. You will own the benefit landscape roadmap and be purposeful around timing and where resources are directed.
As you engage with stakeholders, you will confidently demonstrate your research and be able to find compelling methods to influence and engage stakeholders from across the organisation – your focus being to achieve the support required to deliver the outcomes we need.
You will be used to working in a fast paced and purpose-driven environment. Being flexible and pivoting resources and intellect when the business needs you. You will be comfortable with travel and able to work across our sites, when required.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes