Platfform is a leading third sector provider based in Wales providing a range of mental health services. We are a charity motivated and inspired by seeing people making progress within their lives; we work positively to empower people with the confidence, resilience, hope and self-awareness to manage their mental health and take positive steps forward.
Ty Cynnal is a newly commissioned Support House comprising a 5-bed residence in Bettws, Newport that offers a short-term therapeutic alternative to hospital for people experiencing a crisis in their mental health. We will offer a safe and homely environment that is responsive to people’s needs and alleviates distress.
Ty Cynnal will provide a space for individuals to connect with others, take time out and be heard. Staff will work alongside people to understand what may be contributing to their distress and take steps to make changes for when they return home.
We are looking for a Case Worker to join the team. The role will involve providing emotional support to people experiencing distress, to offer a safe space where people can talk through what has happened, offer practical support to address issues contributing to the person’s distress and help them make plans for how they can improve their situation to prevent future crises.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do

Please refer the Job description for details