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Customer Success Manager (m/w/d) at Expert Systems AG
Berlin, , Germany - Full Time
Skills Needed
Customer Communication, Problem Solving, Team Collaboration, Feedback Management, Crm Systems, Online Reputation Management, Customer Journey Management, Solution Development
Specialization
Candidates should have a strong understanding of customer-oriented communication and be able to empathize with diverse perspectives. Experience in customer service or related fields is preferred, along with proficiency in German and English.
Fahrer (m/w/d) mit Führerschein C1E – Abschleppdienst Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Driving License C1e, German Language Skills, Safe Driving, Customer Interaction, Documentation, Reporting, Flexible Work Hours, Communication Skills
Specialization
Candidates must possess a driving license of class C1E or higher and have good German language skills. A clean criminal record and a friendly demeanor with strong communication skills are also required.
Hostess / Servicekraft (m/w/d) im Steakclub am Alexanderplatz at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Guest Reception, Communication Skills, Well Groomed Appearance, Good Manners, Work Ethic, Experience In Hospitality, English Proficiency, German Proficiency
Specialization
Candidates should have a passion for hospitality, good communication skills, and a well-groomed appearance. Experience in the hospitality industry is preferred, along with proficiency in English and German.
Werkstudent:in (Mensch*) Bahntechnische Ausrüstung Elektrotechnik at AFRY
Berlin, , Germany - Full Time
Skills Needed
Autocad, Simaris, Relux, Project Management, Planning, Calculation, German Language Skills
Specialization
You should have completed at least 4 semesters of your studies in Electrical Engineering or Transportation Engineering. Ideally, you have some practical experience in the infrastructure sector and good knowledge of AutoCAD.
Finance & Accounting Specialist (m/w/d) at Félix
Berlin, , Germany - Full Time
Skills Needed
Accounting, Financial Planning, Analysis, Reporting, Cost Analysis, Budgeting, Communication, Proactivity, Detail Orientation, Business Partnership, Hgb Knowledge, Datev Experience, Xero Knowledge, Saas Metrics Understanding, Bi Tools Experience, Stripe Experience, Hubspot Experience
Specialization
Candidates should have several years of experience in accounting, ideally from a fiduciary office or in-house finance function. Knowledge of HGB, DATEV, and accounting systems like Xero is essential, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Außendienstmitarbeiter Biosimilars (m/w/d) - JN235-01 at Projekt-Team Personalberatung
Berlin, , Germany - Full Time
Skills Needed
Direktverkauf, Nephrologie, Biosimilars, Kundenbeziehungen, Verhandlungsfähigkeiten, Ms Office Kenntnisse, Reisebereitschaft, Organisationsgeschick
Specialization
Candidates should have relevant experience in direct sales, with knowledge of nephrology or biosimilars being advantageous. A self-directed and creative working style, along with strong negotiation skills, is essential.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Hotel am Alexanderplatz at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sicherheit, überwachung, Notfallmanagement, Dokumentation, Zusammenarbeit, Kundenservice, Fitness, Schichtdienst, Deutschkenntnisse, Englischkenntnisse
Specialization
Possession of a security certificate and excellent German language skills are required. A professional appearance and fitness for the role are also necessary.
Brand Marketing Consultant at World Food Programme
Berlin, , Germany - Full Time
Skills Needed
Project Management, Analytical Skills, Social Media Management, Creative Thinking, Written Communication, Interpersonal Skills, Collaboration, Autonomy, Problem Solving, Digital Marketing, Campaign Management, Content Creation, Data Analysis, User Engagement, Marketing Strategy, Brand Development
Specialization
Candidates should have a bachelor's degree and 3 to 5 years of relevant experience in marketing or related fields. Strong project management, analytical skills, and proficiency in social media platforms are essential.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) im Einzelhandel at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Surveillance, Discretion, Reliability, Professionalism, Teamwork, Communication, Security Enforcement
Specialization
Candidates must have a valid security certification according to §34a and possess good German language skills. An impeccable criminal record and a customer-friendly attitude are also required.
Software Engineer - Payments at AVALOQ ASIA PTE LTD
Berlin, , Germany - Full Time
Skills Needed
Software Development, Payments, Cloud Computing, Aws, C#, .Net Core, Docker, Terraform, Elasticsearch, Grafana, Datadog, Pl/Sql, Oracle Database, Agile, Defect Triage, Mentoring
Specialization
Candidates should have strong experience in a similar role, particularly in PL/SQL and Oracle databases, as well as process analysis and defect triage. Additional skills in Agile methodologies and German language proficiency are considered a bonus.
Experience Required
Minimum 2 year(s)
Junior Venture Development Manager:in – Operativer Einkauf (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Operational Purchasing, Supplier Relationship Management, Process Optimization, Market Analysis, Cost Reduction, Digitalization, Negotiation Skills, Detail Orientation, Collaboration, Problem Solving, Erp Systems, German Language, English Language
Specialization
The ideal candidate should have strong negotiation skills and a detail-oriented, structured work approach. Proficiency in German (at least C1) is required, with English being an advantage.
Senior Venture Architect (m/w/d) at Bridgemaker GmbH
Berlin, , Germany - Full Time
Skills Needed
Venture Building, Digital Business Models, Ai Technologies, Data Driven Decision Making, Interdisciplinary Teamwork, Communication Skills, Analytical Thinking, Entrepreneurial Mindset, Project Management, Stakeholder Management, Product Development, Market Strategy, Innovation, Hands On Approach, Growth Strategies, Process Optimization
Specialization
Candidates should have a completed degree in business, technology, entrepreneurship, or a related field, along with 3-5 years of relevant experience in startups or digital ventures. A strong understanding of digital business models and hands-on mentality is essential.
Experience Required
Minimum 5 year(s)
Sachbearbeiter (m/w/d) Verwaltung / Organisation at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Büroorganisation, Verwaltungsaufgaben, Kundenservice, Ms Office, Deutschkenntnisse, Kommunikation, Selbstständige Arbeitsweise, Freundliches Auftreten
Specialization
A completed commercial training or comparable qualification is required. Experience in office management and a structured, reliable working style are essential.
WISAG Sicherheitsmitarbeiter (m/w/d) für Sonderdienste at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Service Orientation, Teamwork, Organizational Skills, German Language Proficiency, Police Clearance Certificate, Shift Work Readiness
Specialization
Candidates should have some prior work experience and be willing to work full-time or part-time. A clean police record and readiness for shift work are essential, along with relevant qualifications in security.
Sicherheitsmitarbeiter (m/w/d) für Einkaufscenter in Berlin (VZ/TZ/Mini) at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sachkundeprüfung, Zuverlässigkeit, Gute Umgangsformen, Ersthelfer, Brandschutzhelfer
Specialization
Candidates must have a valid security certification according to §34a GewO and a clean criminal record. Additional qualifications include being a first aider and fire protection helper.
Initiativbewerbung GTI Elektroanlagen GmbH at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Interest In Electrical Systems, Team Orientation, Good Communication Skills, Experience In Security Technology Installation, Driving License Class B
Specialization
Candidates should have an interest in electrical systems and ideally possess a completed vocational training in the electrical field. Experience in the installation of security technology is advantageous, along with team-oriented and communicative skills.
Werkstudent:in - Solar Development (w/m/d) at vattenfall
Berlin, , Germany - Full Time
Skills Needed
Analytical Thinking, Teamwork, Communication Skills, Attention To Detail, Project Coordination, Presentation Skills, Sustainability, Renewable Energy, Business Development, Data Analysis
Specialization
Candidates must be enrolled in a relevant degree program such as Renewable Energy or Engineering and possess strong German and English language skills. An analytical mindset and the ability to work collaboratively in a team are essential.
Head of IT Audit (f/m/d) at Solaris Group
Berlin, , Germany - Full Time
Skills Needed
It Audit, Risk Assessment, Cybersecurity, Leadership, Regulatory Compliance, Iso Standards, Cloud Infrastructure, Api Integration, Incident Management, Gdpr Compliance, Audit Methodology, Stakeholder Management, It Risk Management, Vendor Risk Management, Financial Services, Banking
Specialization
Candidates should have 7-10 years of experience in IT, IT risk, or cybersecurity, with at least 5 years in IT audit or a related consulting environment. A degree in a relevant field and proven leadership experience are also required.
Experience Required
Minimum 5 year(s)
Griller (m/w/d) im Beast Berlin am Alexanderplatz at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Grilling, Meat Quality, Creativity, Haccp Knowledge, Independent Work, Teamwork, German Language Skills
Specialization
Candidates should have completed training or have experience as a cook. They must possess a clean working style, creativity, and a willingness to work evenings and weekends.
Experience Required
Minimum 2 year(s)
(Pflicht-)Praktikum im Bereich Prozessmanagement & Revenue Operations (m/w/ at montamo GmbH
Berlin, , Germany - Full Time
Skills Needed
Process Management, Data Analysis, Crm Systems, Team Collaboration, Workflow Automation, Communication Skills, Problem Solving, Self Management
Specialization
You should be enrolled in a relevant field of study such as Business Administration or Business Informatics. Strong communication skills, a structured approach, and a passion for the energy transition are essential.
Customer Success Manager (m/w/d) at Expert Systems AG
Berlin, , Germany -
Full Time


Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Communication, Problem Solving, Team Collaboration, Feedback Management, CRM Systems, Online Reputation Management, Customer Journey Management, Solution Development

Industry

technology;Information and Internet

Description
Wir bei ProvenExpert glauben: Vertrauen ist die wichtigste Währung im Business. Genau dafür bauen wir seit 2011 eine Plattform, mit der heute über 1,1 Millionen Dienstleister:innen, Selbstständige und Unternehmen authentische Kundenstimmen sichtbar machen – und damit erfolgreicher werden. Unsere Tools helfen dabei, Bewertungen gezielt zu nutzen – für bessere Sichtbarkeit in SEO und Social Media sowie einen starken Online-Ruf. Unser Headquarter sitzt in Berlin, ein weiteres Office in Madrid. Unser Team ist genauso international wie unsere Kund:innen. Wir arbeiten über Grenzen hinweg zusammen, digital wie vor Ort, immer mit dem gemeinsamen Ziel, Vertrauen online greifbar und nutzbar zu machen. Worauf du dich freuen kannst: Bei uns zählt jede Idee. Wir sind ein Team, das Eigeninitiative schätzt. Aufgaben Du bist erste Ansprechperson für (potenzielle) SMB-Kund:innen und informierst sie umfassend über die Vorteile und Möglichkeiten einer Zusammenarbeit mit ProvenExpert. Du begleitest Kund:innen entlang der gesamten Customer Journey – von der initialen Beratung über die Betreuung von Bestandskund:innen bis hin zum Churn-Management Du beantwortest Kundenanfragen über verschiedene Kommunikationskanäle (z. B. E-Mail, Chat, Telefon und Social Media) und unterstützt Kund:innen bei der erfolgreichen Nutzung unserer Plattform zur Steuerung ihrer Online-Reputation. Du bearbeitest Anliegen und Rückmeldungen strukturiert, lösungsorientiert und professionell – auch in anspruchsvolleren Situationen. Du arbeitest eng mit internen Teams wie Buchhaltung, Produktmanagement, Marketing und Vertrieb zusammen. Du entwickelst gemeinsam mit den Kund:innen passgenaue Lösungen auf Basis ihrer individuellen Anforderungen. Qualifikation Du verfügst über ein ausgeprägtes Verständnis für kundenorientierte Kommunikation und kannst dich gut in unterschiedliche Anforderungen und Perspektiven hineinversetzen. Du arbeitest lösungsorientiert, strukturiert, zuverlässig, eigenverantwortlich und bringst dich als Teamplayer:in aktiv ein. Du hast Freude an der aktiven Kommunikation mit Kund:innen über verschiedene Kanäle. Du gehst konstruktiv mit Feedback um und nutzt dieses zur kontinuierlichen Verbesserung deiner Arbeit. Du verfügst über sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift. Idealerweise konntest du bereits erste Erfahrungen im Kundenkontakt, Kundenservice, Dialogmarketing, Vertrieb oder Account Management sammeln – auch als Quereinsteiger:in. Erfahrungen im Umgang mit CRM-Systemen (z. B. HubSpot) sind von Vorteil, aber keine Voraussetzung. Benefits Ein internationales, offenes und wertschätzendes Arbeitsumfeld Flexible Arbeitszeiten im Hybridmodell (Büro in Berlin mit tageweiser Homeoffice-Option) Moderne Arbeitsumgebung und freie Wahl der Hardware Gestaltungsspielraum für eigene Ideen sowie aktive Mitwirkung an der Weiterentwicklung unserer Plattform Persönliche und fachliche Entwicklungsmöglichkeiten Werde Teil unserer Reise: Bei ProvenExpert glauben wir an die Stärke der Vielfalt. Unser Team besteht aus talentierten Individuen unterschiedlicher Hintergründe, Kulturen und Perspektiven. Wir schätzen die Einzigartigkeit jedes Teammitglieds und fördern eine inklusive Arbeitsumgebung, in der Innovation und Kreativität gedeihen. Bei uns haben alle eine Stimme. Wir freuen uns über Bewerbungen von Personen aller Geschlechter, ethnischer Herkunft, Religionen, sexuellen Orientierungen und Fähigkeiten. Bereit, mit uns die Zukunft des Online-Reputationsmanagements zu gestalten? Dann bewirb dich jetzt und werde Teil unseres Teams!
Responsibilities
The Customer Success Manager serves as the primary contact for potential SMB customers, guiding them through the entire customer journey. Responsibilities include addressing customer inquiries across various channels and collaborating with internal teams to develop tailored solutions.
Customer Success Manager (m/w/d) at Expert Systems AG
Berlin, , Germany - Full Time
Skills Needed
Customer Communication, Problem Solving, Team Collaboration, Feedback Management, Crm Systems, Online Reputation Management, Customer Journey Management, Solution Development
Specialization
Candidates should have a strong understanding of customer-oriented communication and be able to empathize with diverse perspectives. Experience in customer service or related fields is preferred, along with proficiency in German and English.
Fahrer (m/w/d) mit Führerschein C1E – Abschleppdienst Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Driving License C1e, German Language Skills, Safe Driving, Customer Interaction, Documentation, Reporting, Flexible Work Hours, Communication Skills
Specialization
Candidates must possess a driving license of class C1E or higher and have good German language skills. A clean criminal record and a friendly demeanor with strong communication skills are also required.
Hostess / Servicekraft (m/w/d) im Steakclub am Alexanderplatz at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Guest Reception, Communication Skills, Well Groomed Appearance, Good Manners, Work Ethic, Experience In Hospitality, English Proficiency, German Proficiency
Specialization
Candidates should have a passion for hospitality, good communication skills, and a well-groomed appearance. Experience in the hospitality industry is preferred, along with proficiency in English and German.
Werkstudent:in (Mensch*) Bahntechnische Ausrüstung Elektrotechnik at AFRY
Berlin, , Germany - Full Time
Skills Needed
Autocad, Simaris, Relux, Project Management, Planning, Calculation, German Language Skills
Specialization
You should have completed at least 4 semesters of your studies in Electrical Engineering or Transportation Engineering. Ideally, you have some practical experience in the infrastructure sector and good knowledge of AutoCAD.
Finance & Accounting Specialist (m/w/d) at Félix
Berlin, , Germany - Full Time
Skills Needed
Accounting, Financial Planning, Analysis, Reporting, Cost Analysis, Budgeting, Communication, Proactivity, Detail Orientation, Business Partnership, Hgb Knowledge, Datev Experience, Xero Knowledge, Saas Metrics Understanding, Bi Tools Experience, Stripe Experience, Hubspot Experience
Specialization
Candidates should have several years of experience in accounting, ideally from a fiduciary office or in-house finance function. Knowledge of HGB, DATEV, and accounting systems like Xero is essential, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Außendienstmitarbeiter Biosimilars (m/w/d) - JN235-01 at Projekt-Team Personalberatung
Berlin, , Germany - Full Time
Skills Needed
Direktverkauf, Nephrologie, Biosimilars, Kundenbeziehungen, Verhandlungsfähigkeiten, Ms Office Kenntnisse, Reisebereitschaft, Organisationsgeschick
Specialization
Candidates should have relevant experience in direct sales, with knowledge of nephrology or biosimilars being advantageous. A self-directed and creative working style, along with strong negotiation skills, is essential.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Hotel am Alexanderplatz at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sicherheit, überwachung, Notfallmanagement, Dokumentation, Zusammenarbeit, Kundenservice, Fitness, Schichtdienst, Deutschkenntnisse, Englischkenntnisse
Specialization
Possession of a security certificate and excellent German language skills are required. A professional appearance and fitness for the role are also necessary.
Brand Marketing Consultant at World Food Programme
Berlin, , Germany - Full Time
Skills Needed
Project Management, Analytical Skills, Social Media Management, Creative Thinking, Written Communication, Interpersonal Skills, Collaboration, Autonomy, Problem Solving, Digital Marketing, Campaign Management, Content Creation, Data Analysis, User Engagement, Marketing Strategy, Brand Development
Specialization
Candidates should have a bachelor's degree and 3 to 5 years of relevant experience in marketing or related fields. Strong project management, analytical skills, and proficiency in social media platforms are essential.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) im Einzelhandel at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Surveillance, Discretion, Reliability, Professionalism, Teamwork, Communication, Security Enforcement
Specialization
Candidates must have a valid security certification according to §34a and possess good German language skills. An impeccable criminal record and a customer-friendly attitude are also required.
Software Engineer - Payments at AVALOQ ASIA PTE LTD
Berlin, , Germany - Full Time
Skills Needed
Software Development, Payments, Cloud Computing, Aws, C#, .Net Core, Docker, Terraform, Elasticsearch, Grafana, Datadog, Pl/Sql, Oracle Database, Agile, Defect Triage, Mentoring
Specialization
Candidates should have strong experience in a similar role, particularly in PL/SQL and Oracle databases, as well as process analysis and defect triage. Additional skills in Agile methodologies and German language proficiency are considered a bonus.
Experience Required
Minimum 2 year(s)
Junior Venture Development Manager:in – Operativer Einkauf (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Operational Purchasing, Supplier Relationship Management, Process Optimization, Market Analysis, Cost Reduction, Digitalization, Negotiation Skills, Detail Orientation, Collaboration, Problem Solving, Erp Systems, German Language, English Language
Specialization
The ideal candidate should have strong negotiation skills and a detail-oriented, structured work approach. Proficiency in German (at least C1) is required, with English being an advantage.
Senior Venture Architect (m/w/d) at Bridgemaker GmbH
Berlin, , Germany - Full Time
Skills Needed
Venture Building, Digital Business Models, Ai Technologies, Data Driven Decision Making, Interdisciplinary Teamwork, Communication Skills, Analytical Thinking, Entrepreneurial Mindset, Project Management, Stakeholder Management, Product Development, Market Strategy, Innovation, Hands On Approach, Growth Strategies, Process Optimization
Specialization
Candidates should have a completed degree in business, technology, entrepreneurship, or a related field, along with 3-5 years of relevant experience in startups or digital ventures. A strong understanding of digital business models and hands-on mentality is essential.
Experience Required
Minimum 5 year(s)
Sachbearbeiter (m/w/d) Verwaltung / Organisation at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Büroorganisation, Verwaltungsaufgaben, Kundenservice, Ms Office, Deutschkenntnisse, Kommunikation, Selbstständige Arbeitsweise, Freundliches Auftreten
Specialization
A completed commercial training or comparable qualification is required. Experience in office management and a structured, reliable working style are essential.
WISAG Sicherheitsmitarbeiter (m/w/d) für Sonderdienste at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Service Orientation, Teamwork, Organizational Skills, German Language Proficiency, Police Clearance Certificate, Shift Work Readiness
Specialization
Candidates should have some prior work experience and be willing to work full-time or part-time. A clean police record and readiness for shift work are essential, along with relevant qualifications in security.
Sicherheitsmitarbeiter (m/w/d) für Einkaufscenter in Berlin (VZ/TZ/Mini) at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sachkundeprüfung, Zuverlässigkeit, Gute Umgangsformen, Ersthelfer, Brandschutzhelfer
Specialization
Candidates must have a valid security certification according to §34a GewO and a clean criminal record. Additional qualifications include being a first aider and fire protection helper.
Initiativbewerbung GTI Elektroanlagen GmbH at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Interest In Electrical Systems, Team Orientation, Good Communication Skills, Experience In Security Technology Installation, Driving License Class B
Specialization
Candidates should have an interest in electrical systems and ideally possess a completed vocational training in the electrical field. Experience in the installation of security technology is advantageous, along with team-oriented and communicative skills.
Werkstudent:in - Solar Development (w/m/d) at vattenfall
Berlin, , Germany - Full Time
Skills Needed
Analytical Thinking, Teamwork, Communication Skills, Attention To Detail, Project Coordination, Presentation Skills, Sustainability, Renewable Energy, Business Development, Data Analysis
Specialization
Candidates must be enrolled in a relevant degree program such as Renewable Energy or Engineering and possess strong German and English language skills. An analytical mindset and the ability to work collaboratively in a team are essential.
Head of IT Audit (f/m/d) at Solaris Group
Berlin, , Germany - Full Time
Skills Needed
It Audit, Risk Assessment, Cybersecurity, Leadership, Regulatory Compliance, Iso Standards, Cloud Infrastructure, Api Integration, Incident Management, Gdpr Compliance, Audit Methodology, Stakeholder Management, It Risk Management, Vendor Risk Management, Financial Services, Banking
Specialization
Candidates should have 7-10 years of experience in IT, IT risk, or cybersecurity, with at least 5 years in IT audit or a related consulting environment. A degree in a relevant field and proven leadership experience are also required.
Experience Required
Minimum 5 year(s)
Griller (m/w/d) im Beast Berlin am Alexanderplatz at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Grilling, Meat Quality, Creativity, Haccp Knowledge, Independent Work, Teamwork, German Language Skills
Specialization
Candidates should have completed training or have experience as a cook. They must possess a clean working style, creativity, and a willingness to work evenings and weekends.
Experience Required
Minimum 2 year(s)
(Pflicht-)Praktikum im Bereich Prozessmanagement & Revenue Operations (m/w/ at montamo GmbH
Berlin, , Germany - Full Time
Skills Needed
Process Management, Data Analysis, Crm Systems, Team Collaboration, Workflow Automation, Communication Skills, Problem Solving, Self Management
Specialization
You should be enrolled in a relevant field of study such as Business Administration or Business Informatics. Strong communication skills, a structured approach, and a passion for the energy transition are essential.
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