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Head of IT Services (f/m/x) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
It Service Delivery, It Operations, Leadership, Itil, Itsm, Customer Service, Data Analysis, Onboarding, Offboarding, Asset Management, Microsoft Office 365, Jira Service Management, Communication, Interpersonal Skills, Organizational Skills, Continuous Improvement
Specialization
Candidates should have over 7 years of experience in IT service delivery, with at least 3 years in a leadership role, and a strong background in ITSM frameworks like ITIL. A bachelor's degree in a related field and ITIL certification are preferred.
Experience Required
Minimum 5 year(s)
Project Manager - Creative Services (f/m/d) at Clariness
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Casting Director - Editorial & Branded Partner Campaigns (all genders) at Zalando
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Business Analyst (m/f/d) - Damage at SIXT
Berlin, , Germany - Full Time
Skills Needed
Data Analysis, Operational Performance, Kpi Management, Process Improvement, Collaboration, Communication, Project Management, Business Analysis, Digital Mindset, Process Mining, Rpa, Jira, Confluence, Independent Working, Structured Working, Customer Experience
Specialization
Candidates should hold a degree in business, process management, or a comparable field and have proven experience in operations or business analysis, ideally within mobility or car rental. Strong analytical skills and a digital mindset are essential.
Experience Required
Minimum 5 year(s)
Servicetechniker / Montagetechniker (m/w/d) – Brandmelde-, Einbruchmelde-, at Securitas USA Corporate Services
Berlin, , Germany - Full Time
Skills Needed
Service & Störungsbehebung, Installation & Inbetriebnahme, Kundenberatung, Dokumentation, Sicherheitstechnik, Elektronik, It Systemelektronik, Informationselektronik, Nachrichtentechnik, Führerschein Klasse B, Deutschkenntnisse, Service Orientierung, Selbstständige Arbeitsweise, Bereitschaftsdienst, Ehrlichkeit, Aufmerksamkeit, Hilfsbereitschaft
Specialization
Candidates must have professional experience in security technology and a completed education in electronics or a related field. A valid driver's license and good German language skills are also required.
Experience Required
Minimum 2 year(s)
Controller IT / Tech (m/w/d) at Axel Springer News Media National
Berlin, , Germany - Full Time
Skills Needed
Cost Management, Financial Analysis, Budget Planning, Sap S/4hana, Excel, German Language, English Language
Specialization
A completed degree in business administration or a comparable qualification is required, along with ideally a few years of professional experience in commercial areas. Proficiency in Excel and familiarity with SAP S/4HANA are essential, along with strong German and good English language skills.
Experience Required
Minimum 2 year(s)
Global Sales Operations Lead at TalonOne LinkedIn Jobs
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Working Student DevOps & 2nd Level Support (m/f/d) at DILAX Intelcom GmbH
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer Science, Business Administration, Administration, Business
Qualification
Graduate
Data Center Technician, DCO at Amazon Data Services European Sovereign Cloud GmbH
Berlin, , Germany - Full Time
Skills Needed
Perl, Hp, Bash, Dell, Amazon, Python
Specialization
An it related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Project Manager ERP at COSMO CONSULT AG
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Accountant at unybrands
Berlin, , Germany - Full Time
Skills Needed
Consumer Goods, English, Finance
Specialization
Accounting finance or related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Casting Director - Editorial & Branded Partner Campaigns (all genders) at Zalando Studios Berlin GmbH
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hauptbuchhalter (m/f/d) at GROPYUS AG
Berlin, , Germany - Full Time
Skills Needed
Accounting, Taxation, Financial Reporting, Hgb, Ugb, Sap S4 Hana, Ms Office, Excel, Bookkeeping, Financial Processes, Automation, Digitalization, Communication, Team Collaboration, Analytical Skills, Attention To Detail
Specialization
Candidates should have a completed commercial education or equivalent qualification, ideally with further training as a balance sheet accountant or tax clerk. A minimum of 3 years of professional experience in general ledger accounting and financial statement preparation is required.
Experience Required
Minimum 2 year(s)
Head of Enterprise Sales (m/w/d) at Superchat
Berlin, , Germany - Full Time
Skills Needed
Outbound B2b Sales, Saas Experience, Sales Strategy Implementation, Strategic Thinking, Analytical Thinking, Negotiation Skills, Crm Systems, Efficiency Automation, Structured Work, Goal Orientation, Self Motivation, Fluent German, Good English
Specialization
You should have several years of experience in outbound B2B sales, ideally in the SaaS, tech, or service sectors, and have successfully built a sales area or implemented a sales strategy. Strong negotiation skills and fluency in German and English are also required.
Experience Required
Minimum 5 year(s)
Graphic Designer (all genders) - Zalando Fashion Studios at Zalando
Berlin, , Germany - Full Time
Skills Needed
Graphic Design, Corporate Branding, Creative Campaigns, Adobe Creative Suite, Figma, Motion Design, 2d Animations, Problem Solving, Collaboration, Brand Identity, Digital Design, Print Design, Event Design, Concept Development, Visual Innovation, Post Production
Specialization
Candidates should have a Bachelor’s or Master’s degree in graphic design or a related field and at least 3 years of hands-on design experience. Proficiency in Adobe Creative Suite and Figma is required, along with a proactive mindset and the ability to collaborate with multiple stakeholders.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Einzelhandel in Berlin (VZ/TZ/Mini) at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Customer Greeting, Surveillance, House Rules Enforcement, Alarm Response, Theft Prevention, Locking Procedures, Control Rounds
Specialization
Candidates must have a valid security certification and a clean criminal record. A friendly and professional demeanor, along with reliability, is essential.
IT Admin Team Lead at Zattoo
Berlin, , Germany - Full Time
Skills Needed
It Support, Infrastructure Management, Hardware Knowledge, Software Knowledge, It Asset Management, Procurement Processes, Vendor Management, Process Automation, It Security Best Practices, Troubleshooting, Windows, Macos, Linux, Scripting Languages, Google Workspace, Atlassian Jira
Specialization
The role requires around 5 years of experience in IT administration or 2 years as a team lead, with strong knowledge of hardware and software. Familiarity with IT security best practices and experience in leading IT projects are also essential.
Experience Required
Minimum 5 year(s)
Head of Global Influencer Strategy at GetYourGuide
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Expert Classic Cars (German speaking) at Catawiki
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Product Analyst - Agentic AI Tracking at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Product Analyst, Data Analyst, Agentic Ai Systems, Llm Orchestration, Ai Evaluation Frameworks, Event Tracking Tools, Logging Frameworks, Observability Practices, Sql, Data Visualization, Data Validation, Debugging Techniques, Communication Skills, Collaboration Skills, Python, Data Pipelines
Specialization
Candidates should have proven experience in a similar role and familiarity with agentic AI systems. Strong understanding of event tracking tools and proficiency in SQL and data visualization platforms are also required.
Experience Required
Minimum 5 year(s)
Head of IT Services (f/m/x) at Enpal B.V.
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

IT Service Delivery, IT Operations, Leadership, ITIL, ITSM, Customer Service, Data Analysis, Onboarding, Offboarding, Asset Management, Microsoft Office 365, Jira Service Management, Communication, Interpersonal Skills, Organizational Skills, Continuous Improvement

Industry

Services for Renewable Energy

Description
Unternehmensbeschreibung At Enpal, we are pursuing the dream of building the largest renewable community in Europe. How do we make that happen? Enpal finally simplifies providing solar energy: We rent out solar systems, electricity storage, and wall boxes at an all-inclusive rate, supplemented by a favorable green electricity tariff; all intelligently connected to form an integrated overall solution. True to the motto "digital, decentralized, and 100% renewable", our heart beats both for the rapid development of a company and for combating the greatest challenge of our generation - climate change. Stellenbeschreibung Leadership and Team Management: Directly manage and lead the IT Support Manager, IT Support team and IT On/Off-boarding Coordinator. Provide strategic guidance, coaching, and support to ensure a consistent, high-quality, user-focused IT service across all touchpoints (support, onboarding, hardware lifecycle). Set clear performance expectations and objectives for each role, aligning them with overall service delivery standards and business needs. Foster collaboration across all IT functions (Infrastructure, Security, Operations) to maintain seamless and proactive user support experiences. IT Service Desk Ownership: Oversee daily IT service desk operations, ensuring incidents, service requests, and problems are resolved efficiently and in line with SLAs. Continuously improve ticket handling processes, workflows, and escalation paths using tools like Jira Service Management. Analyze ticket data and user feedback to identify trends, recurring issues, and opportunities for service improvements. Employee Onboarding and Offboarding: Own the IT onboarding and offboarding process, ensuring timely provisioning and deprovisioning of IT assets, access rights, and user accounts. Collaborate with HR, Facilities, and Security to deliver seamless new hire onboarding experiences and compliant offboarding procedures. Develop and maintain documentation, checklists, and reporting for onboarding/offboarding operations. IT Asset and Inventory Management: Work closely with the IT Hardware Coordinator and Lead IT Assets Management to ensure accurate inventory tracking, device lifecycle management, and availability of IT equipment. Oversee the timely preparation, deployment, and retirement of IT hardware (e.g., Lenovo laptops, MacBooks, smartphones, meeting room equipment). Service Delivery Strategy and Governance: Define and implement IT Service Delivery standards, policies, and best practices based on ITIL or equivalent frameworks. Set measurable objectives for service delivery performance, continuously tracking and reporting on KPIs and SLAs. Ensure that IT services are aligned with compliance requirements, security standards, and organizational goals. User Satisfaction and Continuous Improvement: Actively monitor and drive improvements in end-user satisfaction through surveys, direct feedback, and service analytics. Identify gaps in service delivery and implement initiatives to enhance user experience and IT operational efficiency. Lead or participate in cross-functional initiatives to improve the overall digital workplace experience. Qualifikationen Technical Skills and Experience: 7+ years of experience in IT service delivery or IT operations, with at least 3 years in a leadership or management role. Strong background in IT service management (ITSM) frameworks such as ITIL; ITIL certification (e.g., ITIL v4 Foundation or higher) is preferred. Practical experience managing IT service desks, onboarding/offboarding processes, and asset lifecycle operations. Familiarity with enterprise IT environments, including Microsoft Office 365, Intune, Jamf, Entra (Azure AD), Jira Service Management, and hardware ecosystems (Windows, macOS, iOS, Android). Leadership and Soft Skills: Exceptional leadership and people management skills, with a passion for developing and mentoring teams. Strong customer service orientation with excellent communication and interpersonal abilities. Analytical mindset with a continuous improvement focus and ability to use data to inform decisions. Ability to thrive in a dynamic, fast-paced environment with strong organizational and prioritization skills. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. ITIL v4 certification or equivalent service management credentials strongly preferred. Project management certification (e.g., PMP, PRINCE2) is a plus. Zusätzliche Informationen Work at Germany's first green unicorn and play an active role in shaping the solar energy revolution. The sun shines all over the world - at Enpal you will find a highly motivated and diverse team with more than 65 different nationalities. Would you rather keep your pet at home or your colleagues in the office community? Even after the pandemic, we offer you a hybrid working model. We fulfill every startup cliché - in our modern office in Berlin-Friedrichshain, you'll find everything your heart desires, from a table tennis table and yoga corner to a rooftop terrace and stocked drinks fridge. Your start at Enpal - Get to know the company, your team colleagues and our founder Mario on your onboarding day. Stay up to date - Whether it's company figures at our monthly all-hands meetings or how a photovoltaic system works at Lunch & Learn, you'll always be in the know. Energy transition only works together - At Enpal, you can expect a legendary team spirit and unforgettable team events. No progress without mistakes - We have a strong feedback culture and grow with your input. At Enpal, we are proud of the diversity of our team. No decisions are made on the basis of skin color, religion or religious belief, ethnic or national origin, nationality, gender identity, sexual orientation, disability or age, either during the recruitment process or during the employment relationship. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind.
Responsibilities
The Head of IT Services will manage the IT Support team and oversee IT service desk operations, ensuring high-quality user-focused IT services. They will also define and implement IT service delivery standards and continuously improve user satisfaction and operational efficiency.
Head of IT Services (f/m/x) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
It Service Delivery, It Operations, Leadership, Itil, Itsm, Customer Service, Data Analysis, Onboarding, Offboarding, Asset Management, Microsoft Office 365, Jira Service Management, Communication, Interpersonal Skills, Organizational Skills, Continuous Improvement
Specialization
Candidates should have over 7 years of experience in IT service delivery, with at least 3 years in a leadership role, and a strong background in ITSM frameworks like ITIL. A bachelor's degree in a related field and ITIL certification are preferred.
Experience Required
Minimum 5 year(s)
Project Manager - Creative Services (f/m/d) at Clariness
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Casting Director - Editorial & Branded Partner Campaigns (all genders) at Zalando
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Business Analyst (m/f/d) - Damage at SIXT
Berlin, , Germany - Full Time
Skills Needed
Data Analysis, Operational Performance, Kpi Management, Process Improvement, Collaboration, Communication, Project Management, Business Analysis, Digital Mindset, Process Mining, Rpa, Jira, Confluence, Independent Working, Structured Working, Customer Experience
Specialization
Candidates should hold a degree in business, process management, or a comparable field and have proven experience in operations or business analysis, ideally within mobility or car rental. Strong analytical skills and a digital mindset are essential.
Experience Required
Minimum 5 year(s)
Servicetechniker / Montagetechniker (m/w/d) – Brandmelde-, Einbruchmelde-, at Securitas USA Corporate Services
Berlin, , Germany - Full Time
Skills Needed
Service & Störungsbehebung, Installation & Inbetriebnahme, Kundenberatung, Dokumentation, Sicherheitstechnik, Elektronik, It Systemelektronik, Informationselektronik, Nachrichtentechnik, Führerschein Klasse B, Deutschkenntnisse, Service Orientierung, Selbstständige Arbeitsweise, Bereitschaftsdienst, Ehrlichkeit, Aufmerksamkeit, Hilfsbereitschaft
Specialization
Candidates must have professional experience in security technology and a completed education in electronics or a related field. A valid driver's license and good German language skills are also required.
Experience Required
Minimum 2 year(s)
Controller IT / Tech (m/w/d) at Axel Springer News Media National
Berlin, , Germany - Full Time
Skills Needed
Cost Management, Financial Analysis, Budget Planning, Sap S/4hana, Excel, German Language, English Language
Specialization
A completed degree in business administration or a comparable qualification is required, along with ideally a few years of professional experience in commercial areas. Proficiency in Excel and familiarity with SAP S/4HANA are essential, along with strong German and good English language skills.
Experience Required
Minimum 2 year(s)
Global Sales Operations Lead at TalonOne LinkedIn Jobs
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Working Student DevOps & 2nd Level Support (m/f/d) at DILAX Intelcom GmbH
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer Science, Business Administration, Administration, Business
Qualification
Graduate
Data Center Technician, DCO at Amazon Data Services European Sovereign Cloud GmbH
Berlin, , Germany - Full Time
Skills Needed
Perl, Hp, Bash, Dell, Amazon, Python
Specialization
An it related field
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Project Manager ERP at COSMO CONSULT AG
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Accountant at unybrands
Berlin, , Germany - Full Time
Skills Needed
Consumer Goods, English, Finance
Specialization
Accounting finance or related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Casting Director - Editorial & Branded Partner Campaigns (all genders) at Zalando Studios Berlin GmbH
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hauptbuchhalter (m/f/d) at GROPYUS AG
Berlin, , Germany - Full Time
Skills Needed
Accounting, Taxation, Financial Reporting, Hgb, Ugb, Sap S4 Hana, Ms Office, Excel, Bookkeeping, Financial Processes, Automation, Digitalization, Communication, Team Collaboration, Analytical Skills, Attention To Detail
Specialization
Candidates should have a completed commercial education or equivalent qualification, ideally with further training as a balance sheet accountant or tax clerk. A minimum of 3 years of professional experience in general ledger accounting and financial statement preparation is required.
Experience Required
Minimum 2 year(s)
Head of Enterprise Sales (m/w/d) at Superchat
Berlin, , Germany - Full Time
Skills Needed
Outbound B2b Sales, Saas Experience, Sales Strategy Implementation, Strategic Thinking, Analytical Thinking, Negotiation Skills, Crm Systems, Efficiency Automation, Structured Work, Goal Orientation, Self Motivation, Fluent German, Good English
Specialization
You should have several years of experience in outbound B2B sales, ideally in the SaaS, tech, or service sectors, and have successfully built a sales area or implemented a sales strategy. Strong negotiation skills and fluency in German and English are also required.
Experience Required
Minimum 5 year(s)
Graphic Designer (all genders) - Zalando Fashion Studios at Zalando
Berlin, , Germany - Full Time
Skills Needed
Graphic Design, Corporate Branding, Creative Campaigns, Adobe Creative Suite, Figma, Motion Design, 2d Animations, Problem Solving, Collaboration, Brand Identity, Digital Design, Print Design, Event Design, Concept Development, Visual Innovation, Post Production
Specialization
Candidates should have a Bachelor’s or Master’s degree in graphic design or a related field and at least 3 years of hands-on design experience. Proficiency in Adobe Creative Suite and Figma is required, along with a proactive mindset and the ability to collaborate with multiple stakeholders.
Experience Required
Minimum 2 year(s)
Sicherheitsmitarbeiter (m/w/d) für Einzelhandel in Berlin (VZ/TZ/Mini) at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Customer Greeting, Surveillance, House Rules Enforcement, Alarm Response, Theft Prevention, Locking Procedures, Control Rounds
Specialization
Candidates must have a valid security certification and a clean criminal record. A friendly and professional demeanor, along with reliability, is essential.
IT Admin Team Lead at Zattoo
Berlin, , Germany - Full Time
Skills Needed
It Support, Infrastructure Management, Hardware Knowledge, Software Knowledge, It Asset Management, Procurement Processes, Vendor Management, Process Automation, It Security Best Practices, Troubleshooting, Windows, Macos, Linux, Scripting Languages, Google Workspace, Atlassian Jira
Specialization
The role requires around 5 years of experience in IT administration or 2 years as a team lead, with strong knowledge of hardware and software. Familiarity with IT security best practices and experience in leading IT projects are also essential.
Experience Required
Minimum 5 year(s)
Head of Global Influencer Strategy at GetYourGuide
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Expert Classic Cars (German speaking) at Catawiki
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Staff Product Analyst - Agentic AI Tracking at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Product Analyst, Data Analyst, Agentic Ai Systems, Llm Orchestration, Ai Evaluation Frameworks, Event Tracking Tools, Logging Frameworks, Observability Practices, Sql, Data Visualization, Data Validation, Debugging Techniques, Communication Skills, Collaboration Skills, Python, Data Pipelines
Specialization
Candidates should have proven experience in a similar role and familiarity with agentic AI systems. Strong understanding of event tracking tools and proficiency in SQL and data visualization platforms are also required.
Experience Required
Minimum 5 year(s)