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Customer Success (B2B SaaS Startup) at traide AI
Berlin, , Germany - Full Time
Skills Needed
Customer Success, Project Management, Client Relationship Management, Training, Problem Solving, Digital Tools, Saas, Ai, Erp Systems, Sap Systems
Specialization
Fluency in German and strong English skills are required, along with an interest in SaaS software and AI models. The ideal candidate should be a team player who enjoys solving problems and helping others succeed.
Ausbildung als Kaufmann /-frau (m/w/d) Büromanagement in Unternehmensgruppe at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Teamwork, Communication, Reliability, Initiative, Organizational Skills, Administrative Support, Recruiting, Personnel Development, Event Organization, Data Management
Specialization
Candidates should have a completed secondary education, preferably at least a secondary school diploma. Interest in commercial and personal activities, along with good communication skills in German, are essential.
Software Engineer at Shiftmove
Berlin, , Germany - Full Time
Skills Needed
Software Engineering, Frontend Development, Backend Development, Java, Python, Spring Boot, Angular, Typescript, Continuous Integration, Continuous Delivery, Aws, Tensorflow, Collaboration, Problem Solving, Knowledge Sharing, Mentorship
Specialization
You should have a solid CS foundation and hands-on experience as a Software Engineer. Experience with Java or Python, and frameworks like Angular or Spring Boot is required.
Experience Required
Minimum 2 year(s)
Initiativbewerbung bei Premium Corps AG at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Event Management, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, First Aid, Ticket Checking, Access Control, Emergency Procedures, Conflict Resolution, Professionalism, Reliability, Safety Regulations, Monitoring
Specialization
Candidates must possess a security certificate according to §34a GewO and have a clean, current extended background check. Fluency in German and a willingness to work shifts are also required.
Initiativbewerbung bei AVIO TSE GmbH at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Technik, Problem Solving, Organisation, Teamwork
Specialization
Candidates should have a passion for technology and problem-solving skills. A technical vocational training is advantageous but not mandatory.
Senior Social Media Manager:in (gn) at Intermate Media GmbH
Berlin, , Germany - Full Time
Skills Needed
Social Media Management, Tiktok, Meta, Customer Communication, Trend Analysis, Strategic Thinking, Analytical Skills, Social Media Tools, Content Creation, Campaign Management, Community Engagement, Reporting, Team Collaboration, Mentoring, Problem Solving, Creativity
Specialization
You need at least five years of solid experience in social media management, particularly with TikTok and Meta platforms. Strong communication skills and the ability to build long-term client relationships are essential.
Experience Required
Minimum 5 year(s)
Manager Partnerships (m/w/d) at Axel Springer News Media National
Berlin, , Germany - Full Time
Skills Needed
Business Development, Strategic Partnerships, Account Management, Negotiation, Data Analysis, Cross Functional Collaboration, Performance Analysis, Growth Strategies
Specialization
You should have at least 3 years of experience in business development or strategic partnerships, ideally in the AdTech or SaaS sectors. Strong negotiation skills and the ability to work collaboratively with stakeholders at all levels are essential.
Experience Required
Minimum 2 year(s)
Engineering Manager, Planning & Purchasing (m,f,x) at HelloFresh
Berlin, , Germany - Full Time
Skills Needed
Software Engineering, People Management, Kotlin, Postgresql, Kafka, Aws, Kubernetes, Devops, Ci/Cd, Mentorship, Communication, Agile, Cross Team Collaboration, Technical Strategy, Operational Excellence, Problem Solving
Specialization
Proven experience in software engineering and people management is required, along with a strong technical foundation in JVM languages and cloud infrastructure. Excellent communication skills and experience in agile environments are also essential.
Experience Required
Minimum 5 year(s)
Sicherheitsmitarbeiter / Doorman (m/w/d) für Elektronikmarkt in Berlin (VZ/ at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Surveillance, Loss Prevention, Discretion, Professionalism, Reliability, Good Manners
Specialization
Candidates must have a valid security certification according to §34a GewO and a clean criminal record. Reliability and good interpersonal skills are essential.
Engineering Manager at Verso Technologies
Berlin, , Germany - Full Time
Skills Needed
Engineering Management, Team Leadership, Product Understanding, Technical Excellence, Cross Functional Collaboration, Coaching, Hiring, Onboarding, Ci/Cd, Cloud Platforms, Infrastructure Automation, System Reliability, Communication Skills, Stakeholder Management, Startup Experience, Problem Solving
Specialization
Candidates should have experience leading high-performing engineering teams and a strong product acumen with customer empathy. A track record of delivering complex software in a product-focused environment and familiarity with modern development practices is essential.
Experience Required
Minimum 5 year(s)
Fachkraft für Schutz und Sicherheit (m/w/d) im Bundesministerium at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Visitor Reception, Record Keeping, Phone Handling, Access Control, Patrol Duties, Alarm Monitoring, Camera Operation, Security Standards, Customer Service, Professional Appearance, English Proficiency, Shift Work, Attention To Detail, Communication Skills, Teamwork, Problem Solving
Specialization
Candidates must have completed training as a security specialist and ideally possess relevant work experience. Basic English skills and a willingness to work shifts are also required.
B2B Account Executive / Sales Manager - Berlin (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Sales, Communication, Teamwork, Organization, Customer Analysis, Negotiation, Proactivity, Motivation
Specialization
You should be a friendly, open-minded, and communicative team player with ideally sales experience. Strong organizational skills and a high degree of personal responsibility are essential.
Experience Required
Minimum 2 year(s)
Product/UX Designer at AVALOQ ASIA PTE LTD
Berlin, , Germany - Full Time
Skills Needed
Product Design, Ux Design, User Experience Design, Interaction Design, Information Architecture, User Interface Design, Figma, Material Design, Wcag, Research, Usability Testing, Wireframing, Prototyping, Collaboration, Inclusive Design, Creative Problem Solving
Specialization
Candidates should have 2-5 years of experience in Product/UX design and a relevant degree. Proficiency in Figma and experience with Material Design and WCAG are also required.
Experience Required
Minimum 2 year(s)
StadtPlaner/Urban Planner – Renewable (m/w/d) at Solaria
Berlin, , Germany - Full Time
Skills Needed
Urban Planning, Architecture, Geography, Environmental Sciences, Project Coordination, Permit Acquisition, Regulatory Compliance, Impact Studies, Multidisciplinary Collaboration, Communication Skills, Teamwork, Renewable Energy Knowledge, German Regulations, English Proficiency, Sustainability, Innovation
Specialization
Candidates should have a university degree in a relevant field and previous experience in urban planning or infrastructure projects. Knowledge of German urban and environmental regulations and proficiency in German and English are also required.
Experience Required
Minimum 2 year(s)
Sustainability Intern at Quantis
Berlin, , Germany - Full Time
Skills Needed
Sustainability, Data Management, Life Cycle Assessment, Technical Analysis, Interpersonal Skills, Analytical Skills, Report Preparation, Team Collaboration, Problem Solving, Ms Excel, Ms Word, Ms Powerpoint, Research, Communication, Initiative, Self Development
Specialization
Candidates should have recently completed or be finishing a Master's degree focused on sustainability. A strong interest in sustainability, particularly in technical analysis and data management, is essential.
Senior Renewables Product Manager at vattenfall
Berlin, , Germany - Full Time
Skills Needed
Renewable Energies, Energy Trading, Bess Valuation, Pricing, Communication, Collaboration, Team Player, Solution Orientation, Initiative, Independent Working, Stakeholder Management, Ad Hoc Analysis, Market Access, Power Purchase Agreements, Customer Solutions, Data Analysis
Specialization
Candidates should have a minimum of 7 years of experience in the energy industry, particularly in renewable energies and energy trading. A completed commercial or technical degree is required, along with strong communication and collaboration skills.
Experience Required
Minimum 5 year(s)
Working Student Logistics - Transportation Systems (f/m/x) at Seven Senders
Berlin, , Germany - Full Time
Skills Needed
Logistics, Data Analysis, Transport Management System, Excel, Sql, Dashboarding Tools, Process Optimization, Operational Performance, Collaboration, E Commerce
Specialization
Candidates should be currently enrolled in a German university program and have an educational background in logistics, business administration, or a related field. Proficiency in Excel is required, and knowledge of SQL or dashboarding tools is advantageous.
Team Lead Operations – Smart Meter Zählertausch (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Team Leadership, Operations Management, Process Optimization, Data Analysis, Regulatory Compliance, Kpi Definition, Coaching, Market Processes Knowledge, Analytical Thinking, It Systems Proficiency, Bilingual Communication, Documentation Skills, Feedback Culture, Strategic Decision Making, Customer Orientation, Process Automation
Specialization
Candidates should have a degree in a relevant field and several years of experience in energy or process-intensive environments, ideally in meter operations. Leadership experience in operations or service environments is essential, along with strong analytical and IT skills.
Experience Required
Minimum 5 year(s)
Dualer Student (m/w/d) B.Sc. Informatik - HWR Berlin at CHECK24
Berlin, , Germany - Full Time
Skills Needed
Object Oriented Programming, Java, C#, Python, Ai, Automation, Digital Innovations, Analytical Thinking, Problem Solving, Team Collaboration, Code Reviews, Pair Programming, Tech Talks, Knowledge Sharing
Specialization
Candidates should have a high school diploma with good grades in mathematics and computer science, along with basic knowledge of at least one object-oriented programming language. A strong interest in AI, automation, and digital innovations is also required.
WISAG Sicherheitsmitarbeiter (m/w/d) für Sonderdienste at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Service Orientation, Teamwork, Organizational Skills, German Language Proficiency, Attention To Detail, Compliance Monitoring
Specialization
Candidates should have some prior work experience and be willing to work full-time or part-time. An impeccable police clearance certificate and readiness for shift work are also required.
Customer Success (B2B SaaS Startup) at traide AI
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Project Management, Client Relationship Management, Training, Problem Solving, Digital Tools, SaaS, AI, ERP Systems, SAP Systems

Industry

Software Development

Description
🚀Join us in reshaping global trade in a fast-growing startup! We are traide AI - a VC-backed, B2B deep tech startup based in Berlin, using AI to solve one of the most overlooked yet critical challenges in international trade: customs compliance. Our software automates product classification, reduces regulatory errors, and helps customers save up to 83% of their time. Trusted by leading brands like Siemens Healthineers, Koro, and Jack Wolfskin, we’ve achieved 4x growth over the past 12 months – and we’re just getting started. Tasks At traide AI, we take pride in delivering exceptional customer experiences—our clients aren’t just users, they’re true partners. We’ve built strong, trust-based relationships with them, and we genuinely believe we work with some of the best customers out there. Every day in Customer Success is different: you'll face new challenges, solve real problems, and act as the vital bridge between our customers and the rest of the team. Their feedback drives how we improve, and their success is our success. The Customer Success role at traide AI is fundamentally different from traditional Customer Success functions. The focus is not on sales or basic support, but on strategic project management, long-term customer activation, and product adoption. As a Customer Success Manager, you'll: Build and maintain strong relationships with our clients, guiding them through onboarding and ongoing success. Conduct trainings, checkins and troubleshoots to support the customers needs. Give them feedback on their processes and data management to ensure the best AI- results. Work with a diverse range of clients. From small businesses to large enterprises, our client portfolio spans industries and regions, giving you exposure to different challenges and opportunities. Collaborate with cross-functional teams to enhance the customer experience. Develop strategies to improve client satisfaction and retention. Analyze customer feedback to inform product improvements. 🚀 Why this role is unique Informed customers: They already know the product and the problem space – you start where others still have to lay the groundwork. High engagement: Customers are highly motivated and ready to get started right away. Tailored project work: Onboarding isn’t a standard process – it requires active project management and a high degree of adaptability. Requirements You don’t need to come in knowing all the technical details—we’ll teach you that. What really matters is your ability to connect with people, stay organized, and bring a thoughtful, can-do attitude to everything you do. Fluency in German (C1 or native) and strong English skills (B2 or better). An interest in SaaS-softwares, AI-models and a willingness to learn. A team player who enjoys solving problems and helping others succeed. Interest and experience in using digital tools and platforms Ideally you are familiar with ERP and SAP- systems, but that is not a must have Benefits 🌟 What you can expect Varied day-to-day: Every customer comes with unique needs – no two projects are the same. Visible impact: You’ll see the direct results of your work – for both our customers and traide AI. Customer proximity & appreciation: Clients meet you with genuine interest and recognition. Team culture: You’ll be part of a team that communicates transparently, values humor, and supports each other with respect and sincerity. Flexible working: We enjoy working together in our office at Rosenthaler Platz in Berlin Mitte. Home office is also an option for two days per week. Be part of of our regular Team events (boot trips, bowling etc). Enjoy benefits like an Urban Sports Club membership. We value diversity and are committed to creating an inclusive environment for all employees. If you're passionate about making a difference and eager to learn, we'd love to hear from you - even if you don't meet every requirement. And one more thing: We’re not just building an AI product, we’re building an AI company. From the way we think about processes to how we grow teams and shape our culture – AI is at the core of how we operate.
Responsibilities
As a Customer Success Manager, you'll build and maintain strong relationships with clients, guiding them through onboarding and ongoing success. You'll also analyze customer feedback to inform product improvements and collaborate with cross-functional teams to enhance the customer experience.
Customer Success (B2B SaaS Startup) at traide AI
Berlin, , Germany - Full Time
Skills Needed
Customer Success, Project Management, Client Relationship Management, Training, Problem Solving, Digital Tools, Saas, Ai, Erp Systems, Sap Systems
Specialization
Fluency in German and strong English skills are required, along with an interest in SaaS software and AI models. The ideal candidate should be a team player who enjoys solving problems and helping others succeed.
Ausbildung als Kaufmann /-frau (m/w/d) Büromanagement in Unternehmensgruppe at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Teamwork, Communication, Reliability, Initiative, Organizational Skills, Administrative Support, Recruiting, Personnel Development, Event Organization, Data Management
Specialization
Candidates should have a completed secondary education, preferably at least a secondary school diploma. Interest in commercial and personal activities, along with good communication skills in German, are essential.
Software Engineer at Shiftmove
Berlin, , Germany - Full Time
Skills Needed
Software Engineering, Frontend Development, Backend Development, Java, Python, Spring Boot, Angular, Typescript, Continuous Integration, Continuous Delivery, Aws, Tensorflow, Collaboration, Problem Solving, Knowledge Sharing, Mentorship
Specialization
You should have a solid CS foundation and hands-on experience as a Software Engineer. Experience with Java or Python, and frameworks like Angular or Spring Boot is required.
Experience Required
Minimum 2 year(s)
Initiativbewerbung bei Premium Corps AG at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Event Management, Customer Service, Communication, Teamwork, Problem Solving, Attention To Detail, First Aid, Ticket Checking, Access Control, Emergency Procedures, Conflict Resolution, Professionalism, Reliability, Safety Regulations, Monitoring
Specialization
Candidates must possess a security certificate according to §34a GewO and have a clean, current extended background check. Fluency in German and a willingness to work shifts are also required.
Initiativbewerbung bei AVIO TSE GmbH at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Technik, Problem Solving, Organisation, Teamwork
Specialization
Candidates should have a passion for technology and problem-solving skills. A technical vocational training is advantageous but not mandatory.
Senior Social Media Manager:in (gn) at Intermate Media GmbH
Berlin, , Germany - Full Time
Skills Needed
Social Media Management, Tiktok, Meta, Customer Communication, Trend Analysis, Strategic Thinking, Analytical Skills, Social Media Tools, Content Creation, Campaign Management, Community Engagement, Reporting, Team Collaboration, Mentoring, Problem Solving, Creativity
Specialization
You need at least five years of solid experience in social media management, particularly with TikTok and Meta platforms. Strong communication skills and the ability to build long-term client relationships are essential.
Experience Required
Minimum 5 year(s)
Manager Partnerships (m/w/d) at Axel Springer News Media National
Berlin, , Germany - Full Time
Skills Needed
Business Development, Strategic Partnerships, Account Management, Negotiation, Data Analysis, Cross Functional Collaboration, Performance Analysis, Growth Strategies
Specialization
You should have at least 3 years of experience in business development or strategic partnerships, ideally in the AdTech or SaaS sectors. Strong negotiation skills and the ability to work collaboratively with stakeholders at all levels are essential.
Experience Required
Minimum 2 year(s)
Engineering Manager, Planning & Purchasing (m,f,x) at HelloFresh
Berlin, , Germany - Full Time
Skills Needed
Software Engineering, People Management, Kotlin, Postgresql, Kafka, Aws, Kubernetes, Devops, Ci/Cd, Mentorship, Communication, Agile, Cross Team Collaboration, Technical Strategy, Operational Excellence, Problem Solving
Specialization
Proven experience in software engineering and people management is required, along with a strong technical foundation in JVM languages and cloud infrastructure. Excellent communication skills and experience in agile environments are also essential.
Experience Required
Minimum 5 year(s)
Sicherheitsmitarbeiter / Doorman (m/w/d) für Elektronikmarkt in Berlin (VZ/ at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Surveillance, Loss Prevention, Discretion, Professionalism, Reliability, Good Manners
Specialization
Candidates must have a valid security certification according to §34a GewO and a clean criminal record. Reliability and good interpersonal skills are essential.
Engineering Manager at Verso Technologies
Berlin, , Germany - Full Time
Skills Needed
Engineering Management, Team Leadership, Product Understanding, Technical Excellence, Cross Functional Collaboration, Coaching, Hiring, Onboarding, Ci/Cd, Cloud Platforms, Infrastructure Automation, System Reliability, Communication Skills, Stakeholder Management, Startup Experience, Problem Solving
Specialization
Candidates should have experience leading high-performing engineering teams and a strong product acumen with customer empathy. A track record of delivering complex software in a product-focused environment and familiarity with modern development practices is essential.
Experience Required
Minimum 5 year(s)
Fachkraft für Schutz und Sicherheit (m/w/d) im Bundesministerium at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Visitor Reception, Record Keeping, Phone Handling, Access Control, Patrol Duties, Alarm Monitoring, Camera Operation, Security Standards, Customer Service, Professional Appearance, English Proficiency, Shift Work, Attention To Detail, Communication Skills, Teamwork, Problem Solving
Specialization
Candidates must have completed training as a security specialist and ideally possess relevant work experience. Basic English skills and a willingness to work shifts are also required.
B2B Account Executive / Sales Manager - Berlin (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Sales, Communication, Teamwork, Organization, Customer Analysis, Negotiation, Proactivity, Motivation
Specialization
You should be a friendly, open-minded, and communicative team player with ideally sales experience. Strong organizational skills and a high degree of personal responsibility are essential.
Experience Required
Minimum 2 year(s)
Product/UX Designer at AVALOQ ASIA PTE LTD
Berlin, , Germany - Full Time
Skills Needed
Product Design, Ux Design, User Experience Design, Interaction Design, Information Architecture, User Interface Design, Figma, Material Design, Wcag, Research, Usability Testing, Wireframing, Prototyping, Collaboration, Inclusive Design, Creative Problem Solving
Specialization
Candidates should have 2-5 years of experience in Product/UX design and a relevant degree. Proficiency in Figma and experience with Material Design and WCAG are also required.
Experience Required
Minimum 2 year(s)
StadtPlaner/Urban Planner – Renewable (m/w/d) at Solaria
Berlin, , Germany - Full Time
Skills Needed
Urban Planning, Architecture, Geography, Environmental Sciences, Project Coordination, Permit Acquisition, Regulatory Compliance, Impact Studies, Multidisciplinary Collaboration, Communication Skills, Teamwork, Renewable Energy Knowledge, German Regulations, English Proficiency, Sustainability, Innovation
Specialization
Candidates should have a university degree in a relevant field and previous experience in urban planning or infrastructure projects. Knowledge of German urban and environmental regulations and proficiency in German and English are also required.
Experience Required
Minimum 2 year(s)
Sustainability Intern at Quantis
Berlin, , Germany - Full Time
Skills Needed
Sustainability, Data Management, Life Cycle Assessment, Technical Analysis, Interpersonal Skills, Analytical Skills, Report Preparation, Team Collaboration, Problem Solving, Ms Excel, Ms Word, Ms Powerpoint, Research, Communication, Initiative, Self Development
Specialization
Candidates should have recently completed or be finishing a Master's degree focused on sustainability. A strong interest in sustainability, particularly in technical analysis and data management, is essential.
Senior Renewables Product Manager at vattenfall
Berlin, , Germany - Full Time
Skills Needed
Renewable Energies, Energy Trading, Bess Valuation, Pricing, Communication, Collaboration, Team Player, Solution Orientation, Initiative, Independent Working, Stakeholder Management, Ad Hoc Analysis, Market Access, Power Purchase Agreements, Customer Solutions, Data Analysis
Specialization
Candidates should have a minimum of 7 years of experience in the energy industry, particularly in renewable energies and energy trading. A completed commercial or technical degree is required, along with strong communication and collaboration skills.
Experience Required
Minimum 5 year(s)
Working Student Logistics - Transportation Systems (f/m/x) at Seven Senders
Berlin, , Germany - Full Time
Skills Needed
Logistics, Data Analysis, Transport Management System, Excel, Sql, Dashboarding Tools, Process Optimization, Operational Performance, Collaboration, E Commerce
Specialization
Candidates should be currently enrolled in a German university program and have an educational background in logistics, business administration, or a related field. Proficiency in Excel is required, and knowledge of SQL or dashboarding tools is advantageous.
Team Lead Operations – Smart Meter Zählertausch (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Team Leadership, Operations Management, Process Optimization, Data Analysis, Regulatory Compliance, Kpi Definition, Coaching, Market Processes Knowledge, Analytical Thinking, It Systems Proficiency, Bilingual Communication, Documentation Skills, Feedback Culture, Strategic Decision Making, Customer Orientation, Process Automation
Specialization
Candidates should have a degree in a relevant field and several years of experience in energy or process-intensive environments, ideally in meter operations. Leadership experience in operations or service environments is essential, along with strong analytical and IT skills.
Experience Required
Minimum 5 year(s)
Dualer Student (m/w/d) B.Sc. Informatik - HWR Berlin at CHECK24
Berlin, , Germany - Full Time
Skills Needed
Object Oriented Programming, Java, C#, Python, Ai, Automation, Digital Innovations, Analytical Thinking, Problem Solving, Team Collaboration, Code Reviews, Pair Programming, Tech Talks, Knowledge Sharing
Specialization
Candidates should have a high school diploma with good grades in mathematics and computer science, along with basic knowledge of at least one object-oriented programming language. A strong interest in AI, automation, and digital innovations is also required.
WISAG Sicherheitsmitarbeiter (m/w/d) für Sonderdienste at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Service Orientation, Teamwork, Organizational Skills, German Language Proficiency, Attention To Detail, Compliance Monitoring
Specialization
Candidates should have some prior work experience and be willing to work full-time or part-time. An impeccable police clearance certificate and readiness for shift work are also required.