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Customer Care Representative | Scaling Phase at Matera GmbH
Berlin, , Germany - Full Time
Skills Needed
Creative Problem Solving, Customer Support, Communication, Numerical Understanding, Real Estate Knowledge, Legal Knowledge, German Language Proficiency, English Language Proficiency
Specialization
You should approach problems creatively and enjoy interacting with people. A good understanding of numbers and proficiency in German and English are essential, while experience in real estate or law is a plus.
Junior Business Analyst (d/m/w) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Business Analytics, Data Validation, Sql, Tableau, Google Sheets, English, European Languages
Specialization
A bachelor's degree in business analytics, engineering, finance, or economics is required along with at least 1 year of experience in business analytics. Proficiency in SQL, Tableau, and Google Sheets is essential, with strong English skills preferred.
Commercial Controller (m/w/d) at Biomatch
Berlin, , Germany - Full Time
Skills Needed
Controlling, Sales Controlling, Financial Analysis, Business Unit Controlling, Sap, Ms Power Bi, Analytical Skills, Presentation Skills, Fluent German, Fluent English
Specialization
Candidates should have a completed degree in business administration or a comparable qualification with relevant controlling experience. Experience in sales controlling within global, capital market-oriented companies, preferably in the pharmaceutical industry, is ideal.
Experience Required
Minimum 5 year(s)
Founder's Associate at Frieda Health
Berlin, , Germany - Full Time
Skills Needed
Operational Project Management, Stakeholder Management, Financial Modelling, Healthcare Knowledge, B2b Marketing, Communication Skills
Specialization
Candidates should have a Bachelor’s or Master’s degree in business or a related field, along with 1-2 years of relevant experience. Strong project management skills and an interest in healthcare are essential for this role.
Sicherheitsmitarbeiter (m/w/d) für Botschaftsbewachung in Grunewald at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Control, Access Control, Document Verification, Surveillance, Emergency Response, Customer Service, Documentation, Team Collaboration, English Proficiency, German Proficiency, It Skills
Specialization
Candidates must have training according to §34a GewO or pass the competency test. An impeccable extended certificate of conduct and good knowledge of English and German are required.
Junior Sales & Account Manager (m/w/d) im Eventbereich at egora
Berlin, , Germany - Full Time
Skills Needed
Sales, Account Management, Event Planning, Communication, Empathy, Entrepreneurial Thinking, Responsibility, Customer Service
Specialization
Experience in sales, account management, or the event sector is required, ideally in a B2B context. Strong communication skills, empathy, and a proactive attitude are essential, and a degree is not necessary.
Sicherheitsmitarbeiter (m/w/d) für Klinikum in Wittenau at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Reliability, Self Confidence, Interpersonal Skills, Good German Language Skills
Specialization
Candidates must have an IHK certificate of competence and a clean extended background check. Additional qualifications like first aid and fire safety certificates are preferred but can be submitted later.
Sozialarbeiter*in (m/w/d) in unserer Flüchtlingsunterkunft at CityOne Soziale Dienstleistungen
Berlin, , Germany - Full Time
Skills Needed
Social Work, Crisis Intervention, Network Collaboration, Integration Promotion, Documentation, Team Participation, Communication, Empathy, Intercultural Competence, Independent Work, Structured Work, Responsibility, German Language Skills, Additional Language Skills
Specialization
Candidates must have a completed degree in social work or a comparable qualification, along with knowledge of asylum and social benefits law. Experience working with refugees and strong communication skills are also essential.
Experience Required
Minimum 2 year(s)
Work from home as Online Primary School Tutor - Part Time at GoStudent
Berlin, , Germany - Full Time
Skills Needed
Teaching, Communication, Primary Education, Academic Development
Specialization
No prior experience is required for this position. Completion of compulsory higher education is necessary.
Performance Marketing Manager, Paid Social - France (all genders) at Sunday Natural Products GmbH
Berlin, , Germany - Full Time
Skills Needed
Performance Marketing, Paid Social, E Commerce, Analytical Skills, Data Driven Mindset, Feed Based Advertising, Product Catalogues, Testing Mindset, Creative Briefing, Campaign Management, Audience Segmentation, Trend Analysis, Collaboration, Cultural Understanding, Budget Management, Social Media
Specialization
Candidates should have 3-4+ years of experience in e-commerce performance marketing, particularly in Paid Social, with a strong focus on the French market. Fluency in English and French is required, along with a proven track record of managing large budgets and a data-driven approach.
Experience Required
Minimum 5 year(s)
Sous Chef / Stellvertretender Küchenchef (m/w/x) für angesagtes Restaurant at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Culinary Skills, Leadership, Organization, Communication, German Language, English Language, Haccp Knowledge, Team Collaboration
Specialization
Candidates must have completed culinary training or equivalent qualifications and possess prior experience in a kitchen. Leadership experience and strong communication skills in German and English are also required.
Experience Required
Minimum 2 year(s)
(Senior) Full Stack Developer - Enpal Energy (f/m/x) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Typescript, Node.Js, React, Next.Js, Mongodb, Nosql, Apis, Ci/Cd, Code Quality, Testing Best Practices, Architectural Decisions, Mentoring, Technical Discussions, Infrastructure As Code, Performance Improvements, Frontend Development, Backend Services
Specialization
4–6+ years of professional software development experience is required, with strong proficiency in TypeScript and Node.js. Candidates should have hands-on experience with React/Next.js and modern frontend development, along with solid experience in CI/CD tooling.
Experience Required
Minimum 5 year(s)
Sicherheitsmitarbeiter (m/w/d) für Botschaftsbewachung in Pankow at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Einlasskontrollen, Zutrittskontrollen, Ausweisprüfung, Sicherheitsüberwachung, Dokumentation, Notfallhilfe, Englischkenntnisse, Deutschkenntnisse, Edv Kenntnisse, Freundliches Auftreten, Souveränes Auftreten
Specialization
Candidates must have training according to §34a GewO or a competency test, along with a clean extended criminal record. Good English and German language skills are required, and additional language skills are a plus.
Intern Business Development - Customer Delivery Europe (f/m/x) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Analytical Skills, Structured Thinking, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Process Improvement, Training Development
Specialization
Candidates should be students or recent graduates with a strong academic background in business or related fields. First experience in consulting, investment banking, or high-growth startups is preferred.
Technical Onboarding Specialist | Werkstudent (m/w/d) at Docplanner
Berlin, , Germany - Full Time
Skills Needed
Technical Integration, Customer Support, Data Migration, Communication Skills, Technical Understanding, Problem Solving, Stakeholder Engagement, Interest In Healthcare
Specialization
Candidates should be enrolled in a degree program related to computer science or a similar field, with basic knowledge of operating systems and system architectures. Good communication skills and an interest in the healthcare market are also essential.
Shopmitarbeiter auf Minijob-Basis - gerne Quereinsteiger (m/w/d) at Tipico
Berlin, , Germany - Full Time
Skills Needed
Customer Orientation, German Language Proficiency, Responsibility, Flexibility, Communication, Assertiveness
Specialization
You should have a passion for sports and enjoy customer interaction. Fluency in German and the ability to work flexible hours, including weekends, are essential.
KFZ Mechatroniker / KFZ Techniker / KFZ Mechaniker für Reklamationen (d/m/w at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Kfz Mechatroniker, Reklamationsmanagement, Fehlerdiagnose, Ersatzteilbestellung, Organizational Skills, Customer Orientation, Communication Skills, Independent Work
Specialization
A qualification as a Kfz Mechatroniker or in a similar technical field is required, along with experience in complaint management and vehicle diagnostics. Strong organizational skills and customer-oriented communication abilities are essential.
Experience Required
Minimum 2 year(s)
Spüler (m/w/d) - Quereinsteiger willkommen at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Teamwork, German Language, Hygiene Standards, Cleaning
Specialization
Experience in gastronomy is advantageous but not required. Good German language skills and willingness to work in a team are necessary.
Director, Community Operations at SoundCloud
Berlin, , Germany - Full Time
Skills Needed
Customer Experience, Customer Support, Customer Success, Operational Excellence, Help Desk, Crm Ecosystems, Data Driven Leadership, Strategic Problem Solving, People Leadership, Collaboration Tools, Ai, Personalization, Creative Tools, Agency Relationships, Music, Technology
Specialization
Candidates should have 7+ years of leadership experience in Customer Experience or related fields, ideally within the creative or music space. A proven ability to shape customer experience strategy and a strong record of operational excellence are essential.
Experience Required
Minimum 5 year(s)
Mitarbeiter (m/w/d) im Office- und Lehrgangsmanagement at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Office Management, Customer Service, Communication, Data Management, Ms Office, Administrative Tasks, Team Support, Visitor Reception, Email Communication, Phone Service, Event Organization, Deadline Management, Problem Solving, Self Management, Reliability, Structured Work
Specialization
Candidates should have a completed commercial training or comparable qualification and experience in office management or customer service. A structured, reliable, and independent working style, along with excellent German language skills, is required.
Customer Care Representative | Scaling Phase at Matera GmbH
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

45000.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Creative Problem Solving, Customer Support, Communication, Numerical Understanding, Real Estate Knowledge, Legal Knowledge, German Language Proficiency, English Language Proficiency

Industry

Real Estate

Description
In a nutshell: Als Customer Care Representative bist du bei uns genau richtig, wenn du Lust hast den weiteren Ausbau unseres Care Teams mitzugestalten. Arbeite mit uns in Berlin im Office oder flexibel hybrid, Vollzeit. Starte ab sofort oder in den nächsten 4 Monaten. Aufgaben Deine Rolle bei Matera: Beratung und Unterstützung der Kund*innen zu verschiedensten Fragestellungen sowie Beauftragung und Koordination von Dienstleistern, sowohl telefonisch als auch per Mail Verteilung der eingehenden Anfragen auf die zuständigen Teams Smarte Automatisierung der bestehenden Abläufe Aufbau einer Wissensbasis für wiederkehrende Fragen Qualifikation Das bringst du mit: Du gehst Probleme kreativ an und bleibst dran, bis du die perfekte Lösung gefunden hast Du hast Spaß am Kontakt mit Menschen Du hast ein gutes Zahlenverständnis Erste Erfahrungen mit Immobilien, oder Recht sind von Vorteil, aber nicht notwendig Du sprichst Deutsch auf C2 Niveau und kannst sicher auf Englisch kommunizieren Bei Matera garantieren wir Chancengleichheit und Vielfalt. Hier bist du so willkommen, wie du bist! Benefits Deine Aussichten: Vergütung von 40.000-45.000€ plus attraktive Anteilsoptionen am Unternehmen Matera Benefits: vergünstigte Mitgliedschaft für den Urban Sports Club, Lunch-Gutscheine, monatlicher ÖPNV-Zuschuss Eigenverantwortliches Arbeiten mit Gestaltungsfreiraum Steile Lernkurve in einem aufstrebenden SaaS Start-up Ambitioniertes Team, bei dem der Spaß auch nicht zu kurz kommt:) Unsere Mission: Unsere Mission bei Matera ist es, Wohnungseigentümer*innen glücklich zu machen! Durch uns können sie ihre Immobilie transparent und einfach selbst verwalten oder die Verwaltung ganzheitlich in unsere Hände legen und dadurch eine Menge Zeit und Geld sparen. Seit 2017 sind wir auf dem französischen Markt aktiv und machen bereits jeden Tag das Leben von mehr als 100.000 Wohnungseigentümer*innen besser. In Deutschland haben wir seit 2021 ebenfalls einen großartigen Start mit einem ambitionierten Team hingelegt. Hast du Lust die Skalierung des deutschen Marktes mit uns gemeinsam anzugehen? Dann bewirb dich jetzt!:) Um unser Team kennenzulernen und Eindrücke von unserer Kultur zu bekommen, schaue gerne bei uns auf LinkedIn oder auf Instagram vorbei!
Responsibilities
As a Customer Care Representative, you will provide advice and support to customers on various issues and coordinate service providers. You will also automate existing processes and build a knowledge base for recurring questions.
Customer Care Representative | Scaling Phase at Matera GmbH
Berlin, , Germany - Full Time
Skills Needed
Creative Problem Solving, Customer Support, Communication, Numerical Understanding, Real Estate Knowledge, Legal Knowledge, German Language Proficiency, English Language Proficiency
Specialization
You should approach problems creatively and enjoy interacting with people. A good understanding of numbers and proficiency in German and English are essential, while experience in real estate or law is a plus.
Junior Business Analyst (d/m/w) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Business Analytics, Data Validation, Sql, Tableau, Google Sheets, English, European Languages
Specialization
A bachelor's degree in business analytics, engineering, finance, or economics is required along with at least 1 year of experience in business analytics. Proficiency in SQL, Tableau, and Google Sheets is essential, with strong English skills preferred.
Commercial Controller (m/w/d) at Biomatch
Berlin, , Germany - Full Time
Skills Needed
Controlling, Sales Controlling, Financial Analysis, Business Unit Controlling, Sap, Ms Power Bi, Analytical Skills, Presentation Skills, Fluent German, Fluent English
Specialization
Candidates should have a completed degree in business administration or a comparable qualification with relevant controlling experience. Experience in sales controlling within global, capital market-oriented companies, preferably in the pharmaceutical industry, is ideal.
Experience Required
Minimum 5 year(s)
Founder's Associate at Frieda Health
Berlin, , Germany - Full Time
Skills Needed
Operational Project Management, Stakeholder Management, Financial Modelling, Healthcare Knowledge, B2b Marketing, Communication Skills
Specialization
Candidates should have a Bachelor’s or Master’s degree in business or a related field, along with 1-2 years of relevant experience. Strong project management skills and an interest in healthcare are essential for this role.
Sicherheitsmitarbeiter (m/w/d) für Botschaftsbewachung in Grunewald at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Control, Access Control, Document Verification, Surveillance, Emergency Response, Customer Service, Documentation, Team Collaboration, English Proficiency, German Proficiency, It Skills
Specialization
Candidates must have training according to §34a GewO or pass the competency test. An impeccable extended certificate of conduct and good knowledge of English and German are required.
Junior Sales & Account Manager (m/w/d) im Eventbereich at egora
Berlin, , Germany - Full Time
Skills Needed
Sales, Account Management, Event Planning, Communication, Empathy, Entrepreneurial Thinking, Responsibility, Customer Service
Specialization
Experience in sales, account management, or the event sector is required, ideally in a B2B context. Strong communication skills, empathy, and a proactive attitude are essential, and a degree is not necessary.
Sicherheitsmitarbeiter (m/w/d) für Klinikum in Wittenau at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Reliability, Self Confidence, Interpersonal Skills, Good German Language Skills
Specialization
Candidates must have an IHK certificate of competence and a clean extended background check. Additional qualifications like first aid and fire safety certificates are preferred but can be submitted later.
Sozialarbeiter*in (m/w/d) in unserer Flüchtlingsunterkunft at CityOne Soziale Dienstleistungen
Berlin, , Germany - Full Time
Skills Needed
Social Work, Crisis Intervention, Network Collaboration, Integration Promotion, Documentation, Team Participation, Communication, Empathy, Intercultural Competence, Independent Work, Structured Work, Responsibility, German Language Skills, Additional Language Skills
Specialization
Candidates must have a completed degree in social work or a comparable qualification, along with knowledge of asylum and social benefits law. Experience working with refugees and strong communication skills are also essential.
Experience Required
Minimum 2 year(s)
Work from home as Online Primary School Tutor - Part Time at GoStudent
Berlin, , Germany - Full Time
Skills Needed
Teaching, Communication, Primary Education, Academic Development
Specialization
No prior experience is required for this position. Completion of compulsory higher education is necessary.
Performance Marketing Manager, Paid Social - France (all genders) at Sunday Natural Products GmbH
Berlin, , Germany - Full Time
Skills Needed
Performance Marketing, Paid Social, E Commerce, Analytical Skills, Data Driven Mindset, Feed Based Advertising, Product Catalogues, Testing Mindset, Creative Briefing, Campaign Management, Audience Segmentation, Trend Analysis, Collaboration, Cultural Understanding, Budget Management, Social Media
Specialization
Candidates should have 3-4+ years of experience in e-commerce performance marketing, particularly in Paid Social, with a strong focus on the French market. Fluency in English and French is required, along with a proven track record of managing large budgets and a data-driven approach.
Experience Required
Minimum 5 year(s)
Sous Chef / Stellvertretender Küchenchef (m/w/x) für angesagtes Restaurant at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Culinary Skills, Leadership, Organization, Communication, German Language, English Language, Haccp Knowledge, Team Collaboration
Specialization
Candidates must have completed culinary training or equivalent qualifications and possess prior experience in a kitchen. Leadership experience and strong communication skills in German and English are also required.
Experience Required
Minimum 2 year(s)
(Senior) Full Stack Developer - Enpal Energy (f/m/x) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Typescript, Node.Js, React, Next.Js, Mongodb, Nosql, Apis, Ci/Cd, Code Quality, Testing Best Practices, Architectural Decisions, Mentoring, Technical Discussions, Infrastructure As Code, Performance Improvements, Frontend Development, Backend Services
Specialization
4–6+ years of professional software development experience is required, with strong proficiency in TypeScript and Node.js. Candidates should have hands-on experience with React/Next.js and modern frontend development, along with solid experience in CI/CD tooling.
Experience Required
Minimum 5 year(s)
Sicherheitsmitarbeiter (m/w/d) für Botschaftsbewachung in Pankow at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Einlasskontrollen, Zutrittskontrollen, Ausweisprüfung, Sicherheitsüberwachung, Dokumentation, Notfallhilfe, Englischkenntnisse, Deutschkenntnisse, Edv Kenntnisse, Freundliches Auftreten, Souveränes Auftreten
Specialization
Candidates must have training according to §34a GewO or a competency test, along with a clean extended criminal record. Good English and German language skills are required, and additional language skills are a plus.
Intern Business Development - Customer Delivery Europe (f/m/x) at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Analytical Skills, Structured Thinking, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Process Improvement, Training Development
Specialization
Candidates should be students or recent graduates with a strong academic background in business or related fields. First experience in consulting, investment banking, or high-growth startups is preferred.
Technical Onboarding Specialist | Werkstudent (m/w/d) at Docplanner
Berlin, , Germany - Full Time
Skills Needed
Technical Integration, Customer Support, Data Migration, Communication Skills, Technical Understanding, Problem Solving, Stakeholder Engagement, Interest In Healthcare
Specialization
Candidates should be enrolled in a degree program related to computer science or a similar field, with basic knowledge of operating systems and system architectures. Good communication skills and an interest in the healthcare market are also essential.
Shopmitarbeiter auf Minijob-Basis - gerne Quereinsteiger (m/w/d) at Tipico
Berlin, , Germany - Full Time
Skills Needed
Customer Orientation, German Language Proficiency, Responsibility, Flexibility, Communication, Assertiveness
Specialization
You should have a passion for sports and enjoy customer interaction. Fluency in German and the ability to work flexible hours, including weekends, are essential.
KFZ Mechatroniker / KFZ Techniker / KFZ Mechaniker für Reklamationen (d/m/w at AUTO1 Group
Berlin, , Germany - Full Time
Skills Needed
Kfz Mechatroniker, Reklamationsmanagement, Fehlerdiagnose, Ersatzteilbestellung, Organizational Skills, Customer Orientation, Communication Skills, Independent Work
Specialization
A qualification as a Kfz Mechatroniker or in a similar technical field is required, along with experience in complaint management and vehicle diagnostics. Strong organizational skills and customer-oriented communication abilities are essential.
Experience Required
Minimum 2 year(s)
Spüler (m/w/d) - Quereinsteiger willkommen at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Teamwork, German Language, Hygiene Standards, Cleaning
Specialization
Experience in gastronomy is advantageous but not required. Good German language skills and willingness to work in a team are necessary.
Director, Community Operations at SoundCloud
Berlin, , Germany - Full Time
Skills Needed
Customer Experience, Customer Support, Customer Success, Operational Excellence, Help Desk, Crm Ecosystems, Data Driven Leadership, Strategic Problem Solving, People Leadership, Collaboration Tools, Ai, Personalization, Creative Tools, Agency Relationships, Music, Technology
Specialization
Candidates should have 7+ years of leadership experience in Customer Experience or related fields, ideally within the creative or music space. A proven ability to shape customer experience strategy and a strong record of operational excellence are essential.
Experience Required
Minimum 5 year(s)
Mitarbeiter (m/w/d) im Office- und Lehrgangsmanagement at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Office Management, Customer Service, Communication, Data Management, Ms Office, Administrative Tasks, Team Support, Visitor Reception, Email Communication, Phone Service, Event Organization, Deadline Management, Problem Solving, Self Management, Reliability, Structured Work
Specialization
Candidates should have a completed commercial training or comparable qualification and experience in office management or customer service. A structured, reliable, and independent working style, along with excellent German language skills, is required.