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Head of Workforce Management (m/f/d) at SIXT
Berlin, , Germany - Full Time
Skills Needed
Workforce Management, Forecasting, Scheduling, Capacity Planning, Real Time Management, Data Analysis, Team Leadership, Communication, Wfm Tools, Sql, Cloud Based Wfm, Process Optimization, Automation, Mentoring, Strategic Vision, Operational Excellence
Specialization
Candidates should have a Bachelor's degree in a relevant field, with a Master's degree or MBA preferred. A minimum of 10 years of WFM experience, including 5 years in leadership, is required, along with strong analytical and communication skills.
Experience Required
Minimum 10 year(s)
Security (m/w/d) für Events Minijob / Teilzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Guarding, Access Control, Risk Identification, Wardrobe Monitoring, Event Security, Incident Response, Stage Security, Backstage Security, Vip Area Security, German Language Proficiency, Shift Work Readiness, Good Manners, Professional Appearance
Specialization
A mandatory requirement for this position is possessing the certification according to §34a GewO (Sachtkunde certificate). Candidates must also have very good German language skills and be willing to work in shifts, presenting themselves with good manners and a neat, athletic appearance.
Sicherheitsmitarbeiter (m/w/d) für Luxus-Hotel am Ku'damm at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sicherheitskonzepte, Kundenservice, Flexibilität, Präsenz, Ordnung, Kommunikationsfähigkeiten, Fitness, Deutschkenntnisse, Englischkenntnisse, Professionelles Auftreten
Specialization
Candidates must possess a security certificate according to §34a GewO and have excellent German language skills, along with basic English knowledge. A professional appearance, fitness, and a clean police record are also required.
Accounting and Reporting Director (m/f/d) at ib vogt GmbH
Berlin, , Germany - Full Time
Skills Needed
Accounting, Financial Reporting, Compliance, Financial Analysis, Internal Controls, Risk Management, Team Leadership, Erp Systems, Operational Efficiency, Budgeting, Forecasting, Communication, Analytical Skills, Strategic Insights, Continuous Improvement, Stakeholder Management
Specialization
Candidates should have a bachelor's or master's degree in accounting or finance, with a CPA preferred. A minimum of 10 years of experience, including 5 years in a leadership role, is required, ideally within the renewable energy sector.
Experience Required
Minimum 10 year(s)
Freelance AI Red Team Engineer at Mindrift
Berlin, , Germany - Full Time
Skills Needed
Python, Bash, Powershell, Docker, Penetration Testing, Ai Security, Red Teaming, Exploit Development, Reverse Engineering, Network Security, Application Security, Linux Security, Windows Internals, Secure Coding, Automation, Ai Models, Generative Ai
Specialization
Candidates should hold a Bachelor's or Master's Degree in relevant fields and have advanced English proficiency. Proficiency in scripting, penetration testing, and knowledge of AI vulnerabilities are also required.
Experience Required
Minimum 2 year(s)
Frühstücksmitarbeiter (m/w/d) at The Cloud One
Berlin, , Germany - Full Time
Skills Needed
Communication, Hospitality, Flexibility, Creativity, Teamwork, Quality Awareness
Specialization
Candidates should have a background in hospitality or a strong interest in entering the field. Key qualities include an open demeanor, host qualities, flexibility, creativity, and teamwork.
Sicherheitsmitarbeiter (m/w/d) im Dong Xuan Center in Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Responsibility, Service Orientation, Communication, Teamwork, Problem Solving, Attention To Detail, German Language Proficiency
Specialization
Candidates must possess a certificate of competence according to §34a GewO and an extended police clearance certificate without entries. Very good German language skills are required, and foreign language skills are advantageous.
LKW Fahrer (m/w/d) in Berlin 20 € / Stunde at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Driving License C1e, German Language Skills, Traffic Regulations Knowledge, Vehicle Transport Skills, Customer Service Skills, Communication Skills
Specialization
Candidates must possess a valid driving license of class C1E or higher and have good knowledge of German. Excellent driving skills and a clean criminal record are also required.
Assistenz der Geschäftsführung (Teilzeit - 30h/Woche) at RealStudio
Berlin, , Germany - Full Time
Skills Needed
Organization Talent, Hands On Mentality, Communication Skills, Hr Know How, Initiative, Team Player
Specialization
You should possess strong organizational skills, a hands-on mentality, and effective communication abilities. Experience in HR, particularly in recruiting and employee care, is preferred.
Mitarbeiter für Reservierungen im Backoffice (m/w/d) in Vollzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Excellent Communication Skills, German Language, English Language, Sales Skills, Ms Office, Opentable, Gastronovi
Specialization
Excellent communication skills in both German and English are required. Experience with MS Office and familiarity with OpenTable and gastronovi are advantageous.
Brand Management Lead at Pleo
Berlin, England, Germany - Full Time
Skills Needed
Brand Management, Project Management, Cross Functional Collaboration, Operational Design, Change Management, Creative Problem Solving, Brand Strategy, Campaign Management, Insights Analysis, Product Delivery, Media Planning, Web Projects, App Projects, Stakeholder Engagement, Quality Assurance, Timelines Management
Specialization
Candidates should have 5-8 years of experience in cross-functional project management, particularly in brand and creative environments. Strong operational and change-management skills are essential, along with the ability to navigate complex, fast-paced settings.
Experience Required
Minimum 5 year(s)
Agrar Sales Manager (m/w/d) mit landwirtschaftlichem Background - Raum Berl at JobAtlas
Berlin, , Germany - Full Time
Skills Needed
Sales, Agriculture, Customer Acquisition, Negotiation, Market Analysis, Communication, Networking, Flexibility, Teamwork, Problem Solving, Time Management, Relationship Building, Self Motivation, Research, Planning, Customer Service
Specialization
Candidates should have experience in sales within agriculture or related fields, ideally with a background in farming. Strong communication skills and proficiency in German and English are required.
Experience Required
Minimum 2 year(s)
Hotelstreife / Security (m/w/d) mit Führerschein at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Conflict Management, Emergency Response, Documentation, Customer Service, Safety Regulations, Alarm Systems, Communication, Teamwork, Problem Solving, Attention To Detail, Professional Appearance, German Language, English Language, Driving
Specialization
Candidates must possess a security certification according to §34a GewO and a Class B driver's license. Proficiency in German and basic English, along with a clean criminal record, are also required.
Hotelstreife / Security (m/w/d) mit Führerschein at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Conflict Management, Emergency Response, Documentation, Customer Service, Safety Regulations, Communication, Teamwork, Problem Solving, Attention To Detail, Professional Appearance, German Language Skills, English Language Skills, Driving License
Specialization
Candidates must possess a security certificate according to §34a GewO and a Class B driving license. Strong German language skills and basic English knowledge are required, along with a clean criminal record.
Sicherheitsmitarbeiter (m/w/d) im Hotel at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Certification, First Aid Certification, Fire Safety Certification, Customer Service, Safety Awareness, English Proficiency
Specialization
Candidates should possess a security certification according to §34a GewO, a first aid certificate, and a fire safety certificate. Previous experience in the security industry is preferred, along with a willingness to work 12-hour shifts.
Assistant Store Manager (m/w/d) at Ace & Tate
Berlin, , Germany - Full Time
Skills Needed
Team Leadership, Customer Service, Sales Management, Kpi Tracking, Optical Knowledge, Communication Skills, Problem Solving, Attention To Detail
Specialization
Fluent German is required for effective communication with customers and the team. Candidates should possess optical knowledge and experience in customer service.
Nachhaltiges Food Startup - Praktikum Sales & Marketing (m/w/d) at Froyda
Berlin, , Germany - Full Time
Skills Needed
Sales, Marketing, Communication, Social Media, Content Production, Performance Marketing, Influencer Collaboration, Business Development, Research, Event Representation, Initiative, Responsibility, Structured Work, Sustainability, Ethical Brands
Specialization
Candidates should be enrolled students in fields like Business Administration or Marketing, with strong German language skills. An interest in sales and marketing, along with a structured work approach, is essential.
Convenience Store Associate- Berlin at Haffner's
Berlin, Massachusetts, United States - Full Time
Skills Needed
Strong People Skills, Enthusiastic, Service Driven Attitude, Dependable, Respectful, Strong Work Ethic, Friendly, Outgoing Attitude
Specialization
Preferred qualifications include strong people skills and a service-driven attitude. Dependability and a friendly demeanor towards customers are also important.
Sicherheitsmitarbeiter (m/w/d) für Klinikum in Wittenau at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Object Protection, Access Control, Interpersonal Skills, Reliability, Self Confidence, German Language Skills
Specialization
Candidates must have an IHK certificate of competence according to §34a GewO and a clean extended criminal record. Other requirements include proof of measles vaccination and potentially first aid and fire safety certifications.
(Senior) Platform Engineer (m/f/d) at MOIA
Berlin, , Germany - Full Time
Skills Needed
Security Automation, Cloud Security, Agile Mindset, Software Engineering, Programming Skills, Go, Typescript, Cloud Services, Kubernetes, Infrastructure As Code, Terraform, Production Systems, Analytical Skills, Critical Thinking, Pair Programming, Agile Software Development
Specialization
Candidates should have experience in security automation and cloud security best practices, particularly with AWS. Strong programming skills and familiarity with container orchestration and Infrastructure as Code tools are also important.
Experience Required
Minimum 5 year(s)
Head of Workforce Management (m/f/d) at SIXT
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workforce Management, Forecasting, Scheduling, Capacity Planning, Real-Time Management, Data Analysis, Team Leadership, Communication, WFM Tools, SQL, Cloud-Based WFM, Process Optimization, Automation, Mentoring, Strategic Vision, Operational Excellence

Industry

Travel Arrangements

Description
Company Description Job Description As our Head of Workforce Management (WFM) for customer service operations, you will take ownership of shaping and elevating our global WFM strategy. In this pivotal role, you will balance strategic vision with hands-on execution — driving forecasting, scheduling, and real-time management across our Sales and Service teams. By leveraging data and analytics, you will optimize staffing, boost productivity, and ensure we deliver on our service commitments. Leading a high-performing team and partnering with senior leadership, you will play a key role in driving efficiency, scalability, and operational excellence across the organization. YOUR ROLE AT SIXT You will define and drive the long-term Workforce Management (WFM) strategy for customer service operations, including technology roadmaps and process optimization You will design and refine organizational structures to support business growth You will ensure accurate forecasting of contact volumes across all channels and align capacity plans with business goals and budgets You will oversee scheduling and real-time management to optimize service levels, costs, and employee satisfaction You will identify and implement automation opportunities and champion innovative WFM technologies You will lead, mentor, and develop a high-performing WFM team, providing data-driven insights and reports to senior leadership YOUR SKILLS MATTER Expertise You will hold a Bachelor’s degree in Business, Finance, Economics, Statistics, or equivalent, ideally complemented by a Master’s degree or MBA Leadership You will bring 10+ years of progressive WFM experience, including 5+ years in leadership, with a proven track record of building and inspiring teams in fast-paced environments Knowledge You will demonstrate deep expertise in forecasting, scheduling, capacity planning, and real-time management Analytics You will leverage strong analytical skills to translate complex data into clear, actionable recommendations Communication You will excel at presenting complex information to senior stakeholders with clarity, impact, and inspiration Technology You will bring advanced proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience as a plus WHAT WE OFFER Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more Mobility boost We support your mobility with a company car Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Department: Customer Service Legal Entity: Sixt Research Development Services, Lda.
Responsibilities
The Head of Workforce Management will define and drive the long-term WFM strategy for customer service operations, overseeing forecasting, scheduling, and real-time management. This role involves leading a high-performing team and optimizing staffing to enhance productivity and service delivery.
Head of Workforce Management (m/f/d) at SIXT
Berlin, , Germany - Full Time
Skills Needed
Workforce Management, Forecasting, Scheduling, Capacity Planning, Real Time Management, Data Analysis, Team Leadership, Communication, Wfm Tools, Sql, Cloud Based Wfm, Process Optimization, Automation, Mentoring, Strategic Vision, Operational Excellence
Specialization
Candidates should have a Bachelor's degree in a relevant field, with a Master's degree or MBA preferred. A minimum of 10 years of WFM experience, including 5 years in leadership, is required, along with strong analytical and communication skills.
Experience Required
Minimum 10 year(s)
Security (m/w/d) für Events Minijob / Teilzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Guarding, Access Control, Risk Identification, Wardrobe Monitoring, Event Security, Incident Response, Stage Security, Backstage Security, Vip Area Security, German Language Proficiency, Shift Work Readiness, Good Manners, Professional Appearance
Specialization
A mandatory requirement for this position is possessing the certification according to §34a GewO (Sachtkunde certificate). Candidates must also have very good German language skills and be willing to work in shifts, presenting themselves with good manners and a neat, athletic appearance.
Sicherheitsmitarbeiter (m/w/d) für Luxus-Hotel am Ku'damm at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Sicherheitskonzepte, Kundenservice, Flexibilität, Präsenz, Ordnung, Kommunikationsfähigkeiten, Fitness, Deutschkenntnisse, Englischkenntnisse, Professionelles Auftreten
Specialization
Candidates must possess a security certificate according to §34a GewO and have excellent German language skills, along with basic English knowledge. A professional appearance, fitness, and a clean police record are also required.
Accounting and Reporting Director (m/f/d) at ib vogt GmbH
Berlin, , Germany - Full Time
Skills Needed
Accounting, Financial Reporting, Compliance, Financial Analysis, Internal Controls, Risk Management, Team Leadership, Erp Systems, Operational Efficiency, Budgeting, Forecasting, Communication, Analytical Skills, Strategic Insights, Continuous Improvement, Stakeholder Management
Specialization
Candidates should have a bachelor's or master's degree in accounting or finance, with a CPA preferred. A minimum of 10 years of experience, including 5 years in a leadership role, is required, ideally within the renewable energy sector.
Experience Required
Minimum 10 year(s)
Freelance AI Red Team Engineer at Mindrift
Berlin, , Germany - Full Time
Skills Needed
Python, Bash, Powershell, Docker, Penetration Testing, Ai Security, Red Teaming, Exploit Development, Reverse Engineering, Network Security, Application Security, Linux Security, Windows Internals, Secure Coding, Automation, Ai Models, Generative Ai
Specialization
Candidates should hold a Bachelor's or Master's Degree in relevant fields and have advanced English proficiency. Proficiency in scripting, penetration testing, and knowledge of AI vulnerabilities are also required.
Experience Required
Minimum 2 year(s)
Frühstücksmitarbeiter (m/w/d) at The Cloud One
Berlin, , Germany - Full Time
Skills Needed
Communication, Hospitality, Flexibility, Creativity, Teamwork, Quality Awareness
Specialization
Candidates should have a background in hospitality or a strong interest in entering the field. Key qualities include an open demeanor, host qualities, flexibility, creativity, and teamwork.
Sicherheitsmitarbeiter (m/w/d) im Dong Xuan Center in Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Responsibility, Service Orientation, Communication, Teamwork, Problem Solving, Attention To Detail, German Language Proficiency
Specialization
Candidates must possess a certificate of competence according to §34a GewO and an extended police clearance certificate without entries. Very good German language skills are required, and foreign language skills are advantageous.
LKW Fahrer (m/w/d) in Berlin 20 € / Stunde at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Driving License C1e, German Language Skills, Traffic Regulations Knowledge, Vehicle Transport Skills, Customer Service Skills, Communication Skills
Specialization
Candidates must possess a valid driving license of class C1E or higher and have good knowledge of German. Excellent driving skills and a clean criminal record are also required.
Assistenz der Geschäftsführung (Teilzeit - 30h/Woche) at RealStudio
Berlin, , Germany - Full Time
Skills Needed
Organization Talent, Hands On Mentality, Communication Skills, Hr Know How, Initiative, Team Player
Specialization
You should possess strong organizational skills, a hands-on mentality, and effective communication abilities. Experience in HR, particularly in recruiting and employee care, is preferred.
Mitarbeiter für Reservierungen im Backoffice (m/w/d) in Vollzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Excellent Communication Skills, German Language, English Language, Sales Skills, Ms Office, Opentable, Gastronovi
Specialization
Excellent communication skills in both German and English are required. Experience with MS Office and familiarity with OpenTable and gastronovi are advantageous.
Brand Management Lead at Pleo
Berlin, England, Germany - Full Time
Skills Needed
Brand Management, Project Management, Cross Functional Collaboration, Operational Design, Change Management, Creative Problem Solving, Brand Strategy, Campaign Management, Insights Analysis, Product Delivery, Media Planning, Web Projects, App Projects, Stakeholder Engagement, Quality Assurance, Timelines Management
Specialization
Candidates should have 5-8 years of experience in cross-functional project management, particularly in brand and creative environments. Strong operational and change-management skills are essential, along with the ability to navigate complex, fast-paced settings.
Experience Required
Minimum 5 year(s)
Agrar Sales Manager (m/w/d) mit landwirtschaftlichem Background - Raum Berl at JobAtlas
Berlin, , Germany - Full Time
Skills Needed
Sales, Agriculture, Customer Acquisition, Negotiation, Market Analysis, Communication, Networking, Flexibility, Teamwork, Problem Solving, Time Management, Relationship Building, Self Motivation, Research, Planning, Customer Service
Specialization
Candidates should have experience in sales within agriculture or related fields, ideally with a background in farming. Strong communication skills and proficiency in German and English are required.
Experience Required
Minimum 2 year(s)
Hotelstreife / Security (m/w/d) mit Führerschein at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Conflict Management, Emergency Response, Documentation, Customer Service, Safety Regulations, Alarm Systems, Communication, Teamwork, Problem Solving, Attention To Detail, Professional Appearance, German Language, English Language, Driving
Specialization
Candidates must possess a security certification according to §34a GewO and a Class B driver's license. Proficiency in German and basic English, along with a clean criminal record, are also required.
Hotelstreife / Security (m/w/d) mit Führerschein at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Surveillance, Conflict Management, Emergency Response, Documentation, Customer Service, Safety Regulations, Communication, Teamwork, Problem Solving, Attention To Detail, Professional Appearance, German Language Skills, English Language Skills, Driving License
Specialization
Candidates must possess a security certificate according to §34a GewO and a Class B driving license. Strong German language skills and basic English knowledge are required, along with a clean criminal record.
Sicherheitsmitarbeiter (m/w/d) im Hotel at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Certification, First Aid Certification, Fire Safety Certification, Customer Service, Safety Awareness, English Proficiency
Specialization
Candidates should possess a security certification according to §34a GewO, a first aid certificate, and a fire safety certificate. Previous experience in the security industry is preferred, along with a willingness to work 12-hour shifts.
Assistant Store Manager (m/w/d) at Ace & Tate
Berlin, , Germany - Full Time
Skills Needed
Team Leadership, Customer Service, Sales Management, Kpi Tracking, Optical Knowledge, Communication Skills, Problem Solving, Attention To Detail
Specialization
Fluent German is required for effective communication with customers and the team. Candidates should possess optical knowledge and experience in customer service.
Nachhaltiges Food Startup - Praktikum Sales & Marketing (m/w/d) at Froyda
Berlin, , Germany - Full Time
Skills Needed
Sales, Marketing, Communication, Social Media, Content Production, Performance Marketing, Influencer Collaboration, Business Development, Research, Event Representation, Initiative, Responsibility, Structured Work, Sustainability, Ethical Brands
Specialization
Candidates should be enrolled students in fields like Business Administration or Marketing, with strong German language skills. An interest in sales and marketing, along with a structured work approach, is essential.
Convenience Store Associate- Berlin at Haffner's
Berlin, Massachusetts, United States - Full Time
Skills Needed
Strong People Skills, Enthusiastic, Service Driven Attitude, Dependable, Respectful, Strong Work Ethic, Friendly, Outgoing Attitude
Specialization
Preferred qualifications include strong people skills and a service-driven attitude. Dependability and a friendly demeanor towards customers are also important.
Sicherheitsmitarbeiter (m/w/d) für Klinikum in Wittenau at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security, Object Protection, Access Control, Interpersonal Skills, Reliability, Self Confidence, German Language Skills
Specialization
Candidates must have an IHK certificate of competence according to §34a GewO and a clean extended criminal record. Other requirements include proof of measles vaccination and potentially first aid and fire safety certifications.
(Senior) Platform Engineer (m/f/d) at MOIA
Berlin, , Germany - Full Time
Skills Needed
Security Automation, Cloud Security, Agile Mindset, Software Engineering, Programming Skills, Go, Typescript, Cloud Services, Kubernetes, Infrastructure As Code, Terraform, Production Systems, Analytical Skills, Critical Thinking, Pair Programming, Agile Software Development
Specialization
Candidates should have experience in security automation and cloud security best practices, particularly with AWS. Strong programming skills and familiarity with container orchestration and Infrastructure as Code tools are also important.
Experience Required
Minimum 5 year(s)