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Customer Success Manager - DACH at Deskbird
Berlin, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Account Management, B2b Saas, Upselling, Cross Selling, Churn Prevention, Stakeholder Management, Contract Negotiation, German Language, English Language, Analytical Thinking, Project Management
Specialization
Requires 3+ years of B2B Customer Success experience, preferably in SaaS, with a strong commercial mindset for identifying upsell opportunities. Must possess native-level German and fluent English communication skills.
Experience Required
Minimum 2 year(s)
Waiter/Waitress - Sheraton Hai Phong at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Food Service, Beverage Service, Customer Service, Micros System, Table Setting, Menu Knowledge, Payment Processing, Communication Skills, Teamwork, Safety Compliance
Specialization
Requires a high school diploma or equivalent and at least one year of related work experience. Candidates must be able to perform physical tasks, including standing for long periods and lifting up to 50 pounds with assistance.
Senior Post Production Manager (360° VR, international) at L1VE GmbH
Berlin, , Germany - Full Time
Skills Needed
Post Production Management, 360 Vr Pipeline Design, Spatial Audio, Ambisonics, Project Management, Quality Assurance, Stakeholder Management, Budget Responsibility, Workflow Optimization, Leadership, Color Grading, Stitching, Technical Documentation, Vendor Management, Immersive Media Production, Process Implementation
Specialization
Requires professional experience in post-production or project management, ideally within immersive media, and a strong technical understanding of VR workflows and spatial audio. A degree in media production, audio engineering, or a related field is preferred along with fluency in English and German.
Experience Required
Minimum 5 year(s)
Housekeeper (m/w/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Teamwork, Organization, Time Management
Specialization
No specific formal education or prior experience is required, as the company values personality and a willingness to learn. Candidates should have a strong sense of cleanliness, order, and the ability to work effectively within a team.
Sales Manager (Local Candidate Only) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Sales Techniques, Up Selling, Customer Service, Reservation Management, Data Entry, Office Administration, Communication, Team Collaboration, Conflict Resolution, Quality Monitoring, Time Management, Professional Etiquette
Specialization
Candidates must have at least 2 years of related work experience and a high school diploma or G.E.D. equivalent. The role requires professional communication skills and the ability to perform physical tasks such as lifting up to 10 pounds.
Experience Required
Minimum 2 year(s)
ERP Inhouse Consultant at bettermarks
Berlin, , Germany - Full Time
Skills Needed
Erp Implementation, Odoo, Crm, Process Automation, Stakeholder Management, Low Code Platforms, Business Software Operation, Customer Lifecycle Management, Digitalization, English Proficiency, German Proficiency, Analytical Thinking, Project Coordination, Ai Tools
Specialization
Experience in implementing business software (ERP/CRM) and using low-code platforms for automation is required. A background in business informatics or operational experience in sales, support, marketing, or finance is preferred.
Experience Required
Minimum 2 year(s)
Senior Recruiter / Talent Acquisition (3-6 Months Contract / Freelance) at NeuroNation
Berlin, , Germany - Full Time
Skills Needed
Full Lifecycle Recruiting, Direct Sourcing, Headhunting, Passive Candidate Engagement, Market Intelligence, Ats Management, Startup To Scale Up Transition, Stakeholder Management, Candidate Experience, Strategic Sourcing
Specialization
Requires at least 5 years of hands-on recruiting experience with a proven track record in scale-up environments and freelance project management. Fluency in English is mandatory, while German proficiency is recommended.
Experience Required
Minimum 5 year(s)
Art Direktor*in (w/m/d/k.A.) at Hirschen Group GmbH
Berlin, , Germany - Full Time
Skills Needed
Art Direction, Adobe Creative Cloud, Figma, Adobe Xd, Ui Design, Ux Design, Wireframing, Prototyping, Corporate Design, Editorial Design, Image Retouching, Accessibility Design, Ai Image Generation, After Effects, Layout Design, Campaign Development
Specialization
Candidates need 3-5 years of agency experience with expert knowledge of Adobe CC, Figma, and UI/UX design principles. Proficiency in German (C2) and English, along with an interest in socio-political topics, is required.
Experience Required
Minimum 2 year(s)
Convenience Store Manager-Berlin at Haffner's
Berlin, Massachusetts, United States - Full Time
Skills Needed
People Skills, Problem Solving, Priority Setting, Initiative, Leadership, Employee Training, Customer Service, Administrative Management, Team Motivation, Conflict Resolution
Specialization
Candidates should be results-oriented self-starters with strong people skills and the ability to solve business challenges. Physical ability to lift up to 50 pounds is required for the job environment.
Experience Required
Minimum 2 year(s)
HR Manager (m/w/d) at MEINDENTIST
Berlin, , Germany - Full Time
Skills Needed
Employee Experience, Employer Branding, Recruiting, People & Culture, Candidate Experience, Employee Lifecycle Management, Employee Benefits Management, Communication Skills, Organizational Skills, Ms Office, Personio, Project Management
Specialization
Candidates should have a degree in HR, Business Administration, Marketing, or a similar field, along with initial professional experience in HR or People & Culture. Proficiency in MS Office is required, and experience with Personio is considered an advantage.
Experience Required
Minimum 2 year(s)
Sales Coordinator (f/m/d) at Aeyde GmbH
Berlin, , Germany - Full Time
Skills Needed
Sales Coordination, Business Development
Specialization
The candidate should have 1-2 years of experience in a similar role. Experience in sales and business development is required.
(Senior) Cost Manager (m/f/d) - Data Centres at Turner Townsend
Berlin, , Germany - Full Time
Skills Needed
Cost Management, Quantity Surveying, Pre Contract Duties, Post Contract Duties, Cost Estimates, Procurement, Tendering, Contract Administration, Variation, Final Account, Feasibility Studies, Cost Planning, Cost Risk Analysis, Value Engineering, German, English
Specialization
Candidates must possess a degree in a relevant field like Quantity Surveying or Engineering, along with a proven track record in delivering high-quality cost management services across the full project lifecycle, especially for complex construction projects. A good command of both German and English is required, alongside strong skills in cost planning, procurement, and using various estimating tools.
Experience Required
Minimum 5 year(s)
Quereinstieg Finanzberatung (m/w/d) at Dayra
Berlin, Saxony-Anhalt, Germany - Full Time
Skills Needed
Financial Consulting, Sales, Customer Acquisition, Client Advisory, Communication, Empathy, Goal Orientation, Self Initiative, Learning Agility, Responsibility
Specialization
Candidates must have a high school diploma (Abitur) or a completed commercial vocational training. Proficiency in the German language and a strong desire to learn and succeed in a client-facing role are required.
(SENIOR) REACT NATIVE ENTWICKLER:IN (m/w/d) at Rausgegangen GmbH
Berlin, North Rhine-Westphalia, Germany - Full Time
Skills Needed
React Native, Typescript, Ios Development, Android Development, Code Quality, Clean Code, Api Integration, Testing, Code Reviews, Mentoring, Pairing, Git, Python, Django, Tailwind Css, Postgresql
Specialization
Candidates must have several years of experience in mobile app development with React Native combined with TypeScript, and must be proficient with Git. A strong emphasis is placed on analytical thinking, reliability, independent work, and confident communication in both German and English.
Experience Required
Minimum 5 year(s)
AI Co-Founder / CTO (100 % remote) (m/f/d) at EWOR GmbH
Berlin, , Germany - Full Time
Skills Needed
Entrepreneurship, Artificial Intelligence, Startup Scaling, Product Market Fit, Sales Force Building, Marketing Strategy, Leadership, Communication, Fundraising, Team Building, Time Management, Energy Management
Specialization
You must be based in Europe or the Americas and be willing to take full responsibility for scaling a startup to over €100M in revenue. Excellent English communication skills are required for this role.
Experience Required
Minimum 5 year(s)
Security (m/w/d) für City-Streife in Berlin-Hohenschönhausen at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Patrol, Object Protection, Access Control, Personnel Control, Emergency Response, Technical Troubleshooting, Safety Enforcement, German Language Proficiency
Specialization
Candidates must hold a professional security certificate according to §34a GewO and possess a valid Class B driver's license with manual transmission. Good written and spoken German skills and the willingness to work night shifts are required.
Customer Success Manager - DACH at Deskbird
Berlin, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success Management, Account Management, B2B SaaS, Upselling, Cross-selling, Churn Prevention, Stakeholder Management, Contract Negotiation, German Language, English Language, Analytical Thinking, Project Management

Industry

Software Development

Description
Your mission As part of deskbird, a fast-growing workplace tech company backed by a $23M Series B and trusted by leading global brands, you’ll join a passionate, high-performing team on an exciting growth journey with exceptional opportunities for career advancement and professional development. This is a hybrid role based out of our Munich or Berlin hub. We are seeking a proactive Customer Success Manager to drive customer success and growth with our cutting-edge SaaS solution. In this role, you’ll take full ownership of key accounts, empower customers to become true product champions, and proactively work on expansion opportunities in your customer portfolio. In this role you will Develop and nurture strong relationships with customers and internal teams, fostering trust and long-term collaboration. Identify and close growth and upsell opportunities within existing accounts. Own the commercial lifecycle of the account, including managing renewals, negotiating contracts, and hitting specific net-retention and expansion targets. This includes the proactive identification and closing growth and upsell opportunities within existing accounts. Map out customer organizations to identify key decision-makers and influencers, moving from single-threaded to multi-threaded relationships. Proactively monitor account health metrics to identify at-risk customers and implement 'save' strategies to prevent churn. Ensure customer success by helping them fully leverage the potential of deskbird’s solutions. Lead and manage customer projects, from planning through execution to ongoing support. Organise and facilitate customer meetings, project kickoffs, and training sessions. Serve as the key point of communication between internal departments and customers, contributing to product improvement. Customise and optimise customer systems to fit their specific needs. What you need to be successful 3+ years of experience in Customer Success within a B2B environment, ideally in SaaS. Proven ability to build trusted client relationships and deliver measurable business impact. Strong commercial mindset, with experience identifying and closing upsell and cross-sell opportunities. Skilled at managing and prioritising a large customer portfolio in a fast-paced environment. Customer-centric approach, with a reputation for empathy, proactivity, and excellent service delivery. Analytical and solution-oriented, with the ability to navigate challenges and drive positive outcomes. Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams and seniority levels. Native-level German and fluent English language skills. What’s in it for you? Unlimited annual leave: Plenty of time off to recharge. Annual company summit: Meet the whole team at our yearly summit in inspiring locations across Europe (check out the video from our last summit). Team “Bursts”: Opportunities to collaborate with your team in person. Home office support: Financial contribution to set up a comfortable, productive home office. Learning & development: Annual budget for coaching, certifications, and conferences. Co-working allowance: Budget to work from co-working spaces when you want a change of scenery. About us At deskbird, we empower companies worldwide to navigate the complexities of hybrid work. Our people-centric software enables employees to easily coordinate office schedules, book desks, and collaborate more effectively. For admins, we provide powerful insights and analytics to optimise office operations. As one of the fastest-growing SaaS startups, we are a team of diverse talent from 22 nationalities, with vibrant hubs in Berlin, Munich, Barcelona, Paris, Pfäffikon, Bucharest, Belgrade, Sofia, and Skopje. If our mission and this role resonate with you, we encourage you to apply, even if you don't meet every single requirement. At deskbird, we value the unique perspectives and contributions that each individual brings. We believe in the potential for growth and the impact we can achieve together. Whether you see yourself as an 80% fit or more, your passion and enthusiasm are what truly matter. Take that step - let’s uncover your potential and shape the future together. We are an equal-opportunity employer and celebrate diversity, recognising that diverse perspectives and backgrounds enrich our teams and strengthen our organisation. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, colour, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.
Responsibilities
Manage key accounts to drive customer success, growth, and retention through proactive relationship building and expansion opportunities. Oversee the commercial lifecycle, including renewals, contract negotiations, and the implementation of churn prevention strategies.
Customer Success Manager - DACH at Deskbird
Berlin, Bavaria, Germany - Full Time
Skills Needed
Customer Success Management, Account Management, B2b Saas, Upselling, Cross Selling, Churn Prevention, Stakeholder Management, Contract Negotiation, German Language, English Language, Analytical Thinking, Project Management
Specialization
Requires 3+ years of B2B Customer Success experience, preferably in SaaS, with a strong commercial mindset for identifying upsell opportunities. Must possess native-level German and fluent English communication skills.
Experience Required
Minimum 2 year(s)
Waiter/Waitress - Sheraton Hai Phong at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Food Service, Beverage Service, Customer Service, Micros System, Table Setting, Menu Knowledge, Payment Processing, Communication Skills, Teamwork, Safety Compliance
Specialization
Requires a high school diploma or equivalent and at least one year of related work experience. Candidates must be able to perform physical tasks, including standing for long periods and lifting up to 50 pounds with assistance.
Senior Post Production Manager (360° VR, international) at L1VE GmbH
Berlin, , Germany - Full Time
Skills Needed
Post Production Management, 360 Vr Pipeline Design, Spatial Audio, Ambisonics, Project Management, Quality Assurance, Stakeholder Management, Budget Responsibility, Workflow Optimization, Leadership, Color Grading, Stitching, Technical Documentation, Vendor Management, Immersive Media Production, Process Implementation
Specialization
Requires professional experience in post-production or project management, ideally within immersive media, and a strong technical understanding of VR workflows and spatial audio. A degree in media production, audio engineering, or a related field is preferred along with fluency in English and German.
Experience Required
Minimum 5 year(s)
Housekeeper (m/w/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Housekeeping, Cleaning, Attention To Detail, Teamwork, Organization, Time Management
Specialization
No specific formal education or prior experience is required, as the company values personality and a willingness to learn. Candidates should have a strong sense of cleanliness, order, and the ability to work effectively within a team.
Sales Manager (Local Candidate Only) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Sales Techniques, Up Selling, Customer Service, Reservation Management, Data Entry, Office Administration, Communication, Team Collaboration, Conflict Resolution, Quality Monitoring, Time Management, Professional Etiquette
Specialization
Candidates must have at least 2 years of related work experience and a high school diploma or G.E.D. equivalent. The role requires professional communication skills and the ability to perform physical tasks such as lifting up to 10 pounds.
Experience Required
Minimum 2 year(s)
ERP Inhouse Consultant at bettermarks
Berlin, , Germany - Full Time
Skills Needed
Erp Implementation, Odoo, Crm, Process Automation, Stakeholder Management, Low Code Platforms, Business Software Operation, Customer Lifecycle Management, Digitalization, English Proficiency, German Proficiency, Analytical Thinking, Project Coordination, Ai Tools
Specialization
Experience in implementing business software (ERP/CRM) and using low-code platforms for automation is required. A background in business informatics or operational experience in sales, support, marketing, or finance is preferred.
Experience Required
Minimum 2 year(s)
Senior Recruiter / Talent Acquisition (3-6 Months Contract / Freelance) at NeuroNation
Berlin, , Germany - Full Time
Skills Needed
Full Lifecycle Recruiting, Direct Sourcing, Headhunting, Passive Candidate Engagement, Market Intelligence, Ats Management, Startup To Scale Up Transition, Stakeholder Management, Candidate Experience, Strategic Sourcing
Specialization
Requires at least 5 years of hands-on recruiting experience with a proven track record in scale-up environments and freelance project management. Fluency in English is mandatory, while German proficiency is recommended.
Experience Required
Minimum 5 year(s)
Art Direktor*in (w/m/d/k.A.) at Hirschen Group GmbH
Berlin, , Germany - Full Time
Skills Needed
Art Direction, Adobe Creative Cloud, Figma, Adobe Xd, Ui Design, Ux Design, Wireframing, Prototyping, Corporate Design, Editorial Design, Image Retouching, Accessibility Design, Ai Image Generation, After Effects, Layout Design, Campaign Development
Specialization
Candidates need 3-5 years of agency experience with expert knowledge of Adobe CC, Figma, and UI/UX design principles. Proficiency in German (C2) and English, along with an interest in socio-political topics, is required.
Experience Required
Minimum 2 year(s)
Convenience Store Manager-Berlin at Haffner's
Berlin, Massachusetts, United States - Full Time
Skills Needed
People Skills, Problem Solving, Priority Setting, Initiative, Leadership, Employee Training, Customer Service, Administrative Management, Team Motivation, Conflict Resolution
Specialization
Candidates should be results-oriented self-starters with strong people skills and the ability to solve business challenges. Physical ability to lift up to 50 pounds is required for the job environment.
Experience Required
Minimum 2 year(s)
HR Manager (m/w/d) at MEINDENTIST
Berlin, , Germany - Full Time
Skills Needed
Employee Experience, Employer Branding, Recruiting, People & Culture, Candidate Experience, Employee Lifecycle Management, Employee Benefits Management, Communication Skills, Organizational Skills, Ms Office, Personio, Project Management
Specialization
Candidates should have a degree in HR, Business Administration, Marketing, or a similar field, along with initial professional experience in HR or People & Culture. Proficiency in MS Office is required, and experience with Personio is considered an advantage.
Experience Required
Minimum 2 year(s)
Sales Coordinator (f/m/d) at Aeyde GmbH
Berlin, , Germany - Full Time
Skills Needed
Sales Coordination, Business Development
Specialization
The candidate should have 1-2 years of experience in a similar role. Experience in sales and business development is required.
(Senior) Cost Manager (m/f/d) - Data Centres at Turner Townsend
Berlin, , Germany - Full Time
Skills Needed
Cost Management, Quantity Surveying, Pre Contract Duties, Post Contract Duties, Cost Estimates, Procurement, Tendering, Contract Administration, Variation, Final Account, Feasibility Studies, Cost Planning, Cost Risk Analysis, Value Engineering, German, English
Specialization
Candidates must possess a degree in a relevant field like Quantity Surveying or Engineering, along with a proven track record in delivering high-quality cost management services across the full project lifecycle, especially for complex construction projects. A good command of both German and English is required, alongside strong skills in cost planning, procurement, and using various estimating tools.
Experience Required
Minimum 5 year(s)
Quereinstieg Finanzberatung (m/w/d) at Dayra
Berlin, Saxony-Anhalt, Germany - Full Time
Skills Needed
Financial Consulting, Sales, Customer Acquisition, Client Advisory, Communication, Empathy, Goal Orientation, Self Initiative, Learning Agility, Responsibility
Specialization
Candidates must have a high school diploma (Abitur) or a completed commercial vocational training. Proficiency in the German language and a strong desire to learn and succeed in a client-facing role are required.
(SENIOR) REACT NATIVE ENTWICKLER:IN (m/w/d) at Rausgegangen GmbH
Berlin, North Rhine-Westphalia, Germany - Full Time
Skills Needed
React Native, Typescript, Ios Development, Android Development, Code Quality, Clean Code, Api Integration, Testing, Code Reviews, Mentoring, Pairing, Git, Python, Django, Tailwind Css, Postgresql
Specialization
Candidates must have several years of experience in mobile app development with React Native combined with TypeScript, and must be proficient with Git. A strong emphasis is placed on analytical thinking, reliability, independent work, and confident communication in both German and English.
Experience Required
Minimum 5 year(s)
AI Co-Founder / CTO (100 % remote) (m/f/d) at EWOR GmbH
Berlin, , Germany - Full Time
Skills Needed
Entrepreneurship, Artificial Intelligence, Startup Scaling, Product Market Fit, Sales Force Building, Marketing Strategy, Leadership, Communication, Fundraising, Team Building, Time Management, Energy Management
Specialization
You must be based in Europe or the Americas and be willing to take full responsibility for scaling a startup to over €100M in revenue. Excellent English communication skills are required for this role.
Experience Required
Minimum 5 year(s)
Security (m/w/d) für City-Streife in Berlin-Hohenschönhausen at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Patrol, Object Protection, Access Control, Personnel Control, Emergency Response, Technical Troubleshooting, Safety Enforcement, German Language Proficiency
Specialization
Candidates must hold a professional security certificate according to §34a GewO and possess a valid Class B driver's license with manual transmission. Good written and spoken German skills and the willingness to work night shifts are required.