Sales & Merchant Operations
Berlin, Germany
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you detail-orientated and have excellent communication skills? Do you love working in a cross-functional environment and solving problems? If this sounds like you, we’d love to talk to you!
Our Retail Onboarding Team is the heart and soul of Wolt. We ensure that we set all our retail partners up for success through a seamless onboarding, menu and photo experience. As Wolt grows in both size and scope of our offering, the strength of our Retail Onboarding Engine must grow with it.
As a member of the Retail Onboarding team, you will master the core functions of onboarding partners and managing cross-functional partners both internally and externally in the German market. You will interact with partners, welcome them to Wolt and ensure their experience is seamless and they are set up for success!
What we offer
The opportunity to help shape something extraordinary in an international environment
A high learning and growth curve in a global technology company
An attractive salary and flexible working hours
Independent work in a dynamic team
A flat hierarchy in a start-up atmosphere
Discount on Wolt orders
Public transport allowance
Wellness allowance (Urban Sports Club)
Weekly (virtual) all-hands meetings and regular team events
Flexible working hours + 30 days paid holiday
What you’ll be doing
Communicate with various teams within the organisation to coordinate a seamless merchant onboarding and service experience
Inform partners about processes and procedures via form, email and phone, in German language
Monitor processes and track progress through Monday.com and other Wolt software
Learn and master our systems, tools and processes
Our humble expectations
You have a positive attitude and an entrepreneurial spirit
You are a problem solver - you enjoy identifying problems and developing creative approaches to solving challenges
You are customer-centric - you have a customer-centric mentality and are able to work with people of different technical levels
You have two or more years of experience in sales, support or account management
You are confident in using Microsoft Excel and/or Google Sheets
You are able to set goals and achieve them
You are organised, meticulous and have impeccable communication skills
You work well in independent and diverse team environments
You are ready for a challenge and feel comfortable as a team player
You are fluent in German and English (at least C1) - any other language is a plus
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
TeamOur visionOur cultureOur people
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
Sales at Wolt
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our story
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
Our culture

“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging.”

• Nicolas, Sales Team Lead

Read Nicolas’ story
Team
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
Sales at Wolt
Our vision
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our story
Our culture
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
Our culture
Our people

“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging.”

• Nicolas, Sales Team Lead

Read Nicolas’ stor

Please refer the Job description for details