Job description

Company Overview

Our menu draws on the timeless tenets of Italian cooking: simplicity, quality ingredients and skilled preparation. We partner with local farmers and producers here in Ontario to showcase the best seasonal ingredients while honouring Italian tradition. By combining the flavours and techniques of Italy with the freshness of our local community, we offer dishes that are both authentic and accessible.

In every dish we strive to honour Italian tradition while offering a taste that feels fresh and thoughtfully crafted—served with a touch of Lenny’s playful charm. Join us and savour la dolce vita one bite at a time.

Position Summary

Lenny’s Cafe, opening this fall, is seeking a friendly, energetic, and customer-focused Barista / Cashier to join our front-of-house team. This role is responsible for providing exceptional customer service, preparing coffee and beverage items, operating the POS system, and maintaining a clean and welcoming café environment.

The ideal candidate is personable, dependable, fast-paced, and thrives in a busy café setting while delivering a positive guest experience.

Key Responsibilities

Customer Service

• Greet customers warmly and provide professional, friendly service
• Take customer orders accurately and efficiently
• Answer questions regarding menu items, ingredients, and café offerings
• Resolve customer concerns professionally and escalate issues when required
• Maintaining a positive and welcoming atmosphere at all times

Cashier Duties

• Operate POS system accurately
• Process cash, debit, credit, and mobile payments
• Balance cash drawer and follow cash handling procedures
• Package takeout and delivery orders correctly
• Assist with opening and closing front counter duties

Beverage Preparation

• Prepare coffee, espresso-based beverages, teas, and specialty drinks according to café standards
• Steam milk and prepare beverages with consistency and attention to presentation
• Restock cups, lids, syrups, and beverage supplies
• Maintain cleanliness and organization of coffee stations and equipment

Front Counter & Café Maintenance

• Keep front counter, display cases, condiment stations, and dining area clean and stocked
• Refill bakery displays and merchandise as needed
• Assist with light food preparation and packaging when required
• Follow all food safety and sanitation procedures

Teamwork & Operational Support

• Communicate effectively with kitchen and management teams
• Support coworkers during busy service periods

· Assist with additional café duties as assigned by management

Cleaning & Sanitation

• Maintain a clean and organized workstation at all times
• Wash dishes, utensils, trays, and kitchen equipment as required
• Follow all sanitation, food handling, and health & safety procedures
• Take out garbage and assist with end-of-day cleaning duties
• Follow monthly, weekly, daily tasks

Qualifications & Requirements

• Previous café, coffee shop, restaurant, or customer service experience (1-2 Years)
• Experience using POS systems considered an asset
• Basic knowledge of espresso machines and coffee preparation considered an asset
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Reliable attendance and punctuality
• Ability to stand for extended periods
• Must have Food Safety Certifications

Preferred Traits

• Friendly and outgoing personality
• Strong attention to detail
• Team-oriented mindset
• Calm under pressure during busy periods
• Passion for hospitality and customer service
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