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Finnish-Speaking Customer Experts Jobs - Remote Inside Greece (With Relocat at Foulk Manor North
Turku, Southwest Finland, Finland - Full Time
Skills Needed
Fluency In Finnish, Communication Skills, Soft Skills, Problem Solving Skills, Computer Knowledge, Tech Savviness, Multitasking, Team Player
Specialization
Candidates must be fluent in Finnish and have very good communication skills in English at a B2 level. Exceptional soft skills, problem-solving abilities, and tech savviness are also required.
Automekaanikko Helsinkiin - suorarekrytointi at KeyStaff Oy
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Vehicle Diagnostics, Maintenance, Repair, Brake Installation, Chassis Installation, Customer Service, Troubleshooting, Diagnostics Equipment, Proactive Work Ethic, Flexibility, Physical Fitness, Finnish Language Proficiency
Specialization
Candidates must possess at least 5 years of experience as a mechanic/fitter or extensive hands-on experience with vehicle modification and hobbies, along with fluency in the Finnish language. Formal education in vehicle mechanics is advantageous but not mandatory, and proficiency with modern diagnostic equipment is desired.
Experience Required
Minimum 5 year(s)
Aloitteleva Layout- ja Rakennussuunnittelija – Vesihuollon laitossuunnittel at RAMBOLL US Consulting Inc
Kuopio, Eastern Finland, Finland - Full Time
Skills Needed
Layout Design, Building Design, 2d/3d Modeling, Revit, Autocad, Tekla Structures, Quantity Surveying, Drawing Production, Quality Assurance, Coordination, Documentation, Water Utility Planning, Wastewater Utility Planning
Specialization
The ideal candidate is an AMK Engineer (Building Technology, Construction, Environmental/Water Technology) or in the final stages of studies, possessing basic proficiency in Revit, AutoCAD, and Tekla Structures. The role requires meticulous adherence to instructions, fluency in Finnish, a B driver's license, and a willingness to travel domestically.
Delivery Driver Installer at WME Express
Mäntyharju, South Savo, Finland - Full Time
Skills Needed
Driving, Installation, Appliance Delivery, Furniture Assembly, Customer Service, Teamwork, Dollies Operation, Pallet Jacks Operation, Lift Gates Operation, Basic Tool Use
Specialization
No prior experience is required as training will be provided, but candidates must possess a valid driver's license and maintain a clean Motor Vehicle Record (MVR) and personal record. Applicants should be comfortable using equipment like dollies and pallet jacks and possess basic tool use and assembly skills.
Senior Client Consulting Manager at Visa
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Client Relationship Management, Analytical Skills, Leadership, Communication Skills, Payments Knowledge, Consulting Experience, Data Analytics, Strategic Planning, Project Management, Coaching, Mentorship, Problem Solving, Financial Performance Measurement, Marketing Initiatives, Business Systems, Risk Management
Specialization
Candidates should have a strong understanding of banking operations and payment schemes, along with excellent client relationship management skills. Experience in payments business areas and the ability to communicate effectively at all organizational levels are essential.
Experience Required
Minimum 5 year(s)
Siivooja kesätyö Uusikaupunki at Huippurekry
Uusikaupunki, Southwest Finland, Finland - Full Time
Skills Needed
Cleaning, Facility Maintenance, Initiative, Reliability, Commitment, Training Provided
Specialization
The employer seeks an energetic and self-motivated individual who demonstrates reliability and commitment to the assigned duties. While previous cleaning experience is advantageous, it is not mandatory as comprehensive training will be provided.
Myynnin assistentti at Kultakiertue
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Quality Control, Daily Operations Monitoring, Route Planning, Sales Support, Data Processing, Customer Data Handling, Sales Data Handling, Cooperation With Management, Sales Fundamentals, Customer Service, Responsibility Taking, Proactiveness, Finnish Fluency, English Fluency
Specialization
The ideal candidate understands sales fundamentals, has customer service knowledge, and can take responsibility and complete assigned tasks independently. Fluency in Finnish and English is required, while knowledge of Swedish is considered an advantage.
Keväinen Kainuu kutsuu! at Medistaff
Kajaani, Kainuu, Finland - Full Time
Skills Needed
Clinical Work, Patient Care, Health Promotion, Coordination, Sports Injury Treatment, Preventive Healthcare, Health Assessments, Acute Illness Treatment
Specialization
You must be a licensed physician in Finland with a valid healthcare professional card and strong Finnish language skills. A valid security clearance is also required.
Kliinisen datatieteen professori, 35 % at University of Helsinki
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Clinical Data Science, Scientific Research, Academic Leadership, Teaching, Supervision, Scientific Collaboration, Societal Interaction, Technology Management
Specialization
Candidates must hold a doctoral degree and possess high-level scientific competence, experience in leading scientific research, and the ability to provide high-level, research-based teaching and supervise theses. Academic leadership skills are also required.
Experience Required
Minimum 10 year(s)
Levyseppähitsaajia Telakalle at Ja-Mi Works
Uusikaupunki, Southwest Finland, Finland - Full Time
Skills Needed
Plate Welding, Fitting, Shipyard Experience, Blueprint Reading, Motivation
Specialization
Applicants must possess several years of experience in similar roles, specifically within a shipyard setting, and must be proficient in reading blueprints. A good attitude and strong motivation towards work are also expected.
Experience Required
Minimum 2 year(s)
Professor in Clinical Data Science, 35 % at University of Helsinki
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Clinical Data Science, Scientific Research, Postgraduate Education, Undergraduate Education, Continuing Education, Supervision, Societal Interaction, International Cooperation, Scholarly Qualifications, Research Funding, Pedagogical Training, Leadership Skills
Specialization
Applicants must hold a doctoral degree and possess top-level scholarly qualifications, experience in supervising scientific research, and the ability to provide high-level research-based teaching, including having supervised at least one doctoral dissertation.
Experience Required
Minimum 10 year(s)
Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Ma at Next Job Abroad
Espoo, Uusimaa, Finland - Full Time
Skills Needed
Fluent English, Finnish, Customer Support, Live Chat, Email Support, Account Questions, Player Verification, Kyc, Document Processing, Payments, Responsible Gaming, Identifying Suspicious Behaviour, Problem Solving, Working Independently, Structured Communication
Specialization
Candidates must be fluent in both English and Finnish, possess proven experience in chat/email-based customer support, and be comfortable working night shifts. Essential qualities include good judgment, attention to detail, and the ability to maintain professionalism while handling multiple fast-paced conversations.
Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Ma at Next Job Abroad
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Finnish, English, Customer Support, Live Chat, Email Support, Account Questions, Player Verification, Kyc, Document Processing, Payments, Responsible Gaming, Identifying Suspicious Behaviour, Issue Investigation, Case Escalation, Risk Spotting, First Contact Resolution
Specialization
Candidates must be fluent in both English and Finnish and possess proven experience in chat and email-based customer support, being comfortable working night shifts. Essential qualities include good judgment, attention to detail, the ability to work independently, and maintaining a calm, structured communication style.
Summer Trainee, Mechanics Engineering at Oura
Oulu, North Ostrobothnia, Finland - Full Time
Skills Needed
Design, Measurement, Prototyping, Cad Systems, Solidworks, Problem Solving, Analytical Mindset, English
Specialization
Candidates must be pursuing M.Sc. or B.Sc. studies in an appropriate engineering science and demonstrate a willingness to learn new things. Required qualifications include experience with CAD systems (SolidWorks preferred), an innovative mindset, good problem-solving skills, and good written and spoken English.
Customer Program Management Specialist at CELESTICA ELECTRONICS M SDN BHD
Kokkola, Central Ostrobothnia, Finland - Full Time
Skills Needed
Customer Account Management, Forecasting, Planning, Monitoring Efficiency, Execution Strategies, Pricing, Bid Preparation, Contract Management, Customer Satisfaction Management, Problem Resolution, Inventory Monitoring, Performance Reporting, Cost Analysis, Negotiation, Presentation, Database Management
Specialization
Candidates need in-depth knowledge of manufacturing processes, scheduling, Supply Chain Management (SCM), business risks, and product pricing/contracts, along with excellent customer contact and negotiation skills. A Bachelor's degree in a related field or equivalent experience, typically three to six years of relevant experience, is required.
Experience Required
Minimum 2 year(s)
Senior Backend Engineer (Agentic AI) at Xebia IT Architects
Jyväskylä, Central Finland, Finland - Full Time
Skills Needed
Java, Spring Boot, Node.Js, Python, Payments, Checkout Flows, Rest Apis, Microservices, Apigee, Api Gateway, Ai Assisted Workflows, Agent Based Workflows, Gcp, Azure, Backend Development
Specialization
Candidates must possess over 5 years of backend development experience using technologies like Java/Spring Boot, Node.js, or Python, coupled with strong expertise in payments and checkout flows including PCI concepts. Proficiency in building REST APIs, microservices, and hands-on knowledge of Apigee are also required.
Experience Required
Minimum 5 year(s)
Procurement & Contracts Lead- Data Centres at Turner Townsend
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Procurement, Contracts Management, Data Centres, Vendor Relationship Management, Sourcing Process, Tendering, Negotiation, Risk Assessment, Contracting Excellence, Category Management, Strategic Sourcing, Due Diligence, Performance Monitoring, Policy Review, Supply Chain, Commercial Management
Specialization
Candidates must have 8-10 years of experience in a complex contract and procurement environment, ideally within mission-critical projects like data centers, including experience with services and sub-contract agreements. A relevant university degree in a related field is required, along with proven experience in providing leadership, commercial, and strategic direction.
Experience Required
Minimum 10 year(s)
Taloushallinnon assistentti at Smiths Group
Muurame, Central Finland, Finland - Full Time
Skills Needed
Financial Administration, Accounting, Year End Closing Preparation, Bank Statement Processing, Customer Payments Processing, Audit Assistance, Credit Limit Review, Finnish, English
Specialization
The ideal candidate should be pursuing higher education studies in financial administration for several years, demonstrate initiative, and possess a strong desire to learn new things. Fluent proficiency in both Finnish and English is required, while other Nordic languages are considered an advantage.
Finnish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation at Mercier Consultancy MD
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Finnish, Customer Service, Sales, Marketing, Communication Skills, Teamwork, Problem Solving, Crm Systems
Specialization
Fluency in both written and spoken Finnish is mandatory, with English knowledge being advantageous for this position. Experience in customer service, sales, or related fields is preferred but not required, alongside strong communication and teamwork abilities.
Finnish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation at Mercier Consultancy MD
, , Finland - Full Time
Skills Needed
Finnish, Customer Service, Sales, Marketing, Communication Skills, Teamwork, Problem Solving, Crm Systems
Specialization
Fluency in both written and spoken Finnish is mandatory, with English knowledge being advantageous for this position. Experience in customer service, sales, or related fields is preferred but not required, alongside strong communication skills and a proactive approach.
Finnish-Speaking Customer Experts Jobs - Remote Inside Greece (With Relocat at Foulk Manor North
Turku, Southwest Finland, Finland -
Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency in Finnish, Communication Skills, Soft Skills, Problem-Solving Skills, Computer Knowledge, Tech Savviness, Multitasking, Team Player

Industry

Staffing and Recruiting

Description
Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Finnish Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer: Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses
Responsibilities
The Customer Expert will communicate with customers via phone, chat, and email, ensuring cases are tracked and closed efficiently. They will maintain high customer satisfaction and build strong relationships with partners.
Finnish-Speaking Customer Experts Jobs - Remote Inside Greece (With Relocat at Foulk Manor North
Turku, Southwest Finland, Finland - Full Time
Skills Needed
Fluency In Finnish, Communication Skills, Soft Skills, Problem Solving Skills, Computer Knowledge, Tech Savviness, Multitasking, Team Player
Specialization
Candidates must be fluent in Finnish and have very good communication skills in English at a B2 level. Exceptional soft skills, problem-solving abilities, and tech savviness are also required.
Automekaanikko Helsinkiin - suorarekrytointi at KeyStaff Oy
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Vehicle Diagnostics, Maintenance, Repair, Brake Installation, Chassis Installation, Customer Service, Troubleshooting, Diagnostics Equipment, Proactive Work Ethic, Flexibility, Physical Fitness, Finnish Language Proficiency
Specialization
Candidates must possess at least 5 years of experience as a mechanic/fitter or extensive hands-on experience with vehicle modification and hobbies, along with fluency in the Finnish language. Formal education in vehicle mechanics is advantageous but not mandatory, and proficiency with modern diagnostic equipment is desired.
Experience Required
Minimum 5 year(s)
Aloitteleva Layout- ja Rakennussuunnittelija – Vesihuollon laitossuunnittel at RAMBOLL US Consulting Inc
Kuopio, Eastern Finland, Finland - Full Time
Skills Needed
Layout Design, Building Design, 2d/3d Modeling, Revit, Autocad, Tekla Structures, Quantity Surveying, Drawing Production, Quality Assurance, Coordination, Documentation, Water Utility Planning, Wastewater Utility Planning
Specialization
The ideal candidate is an AMK Engineer (Building Technology, Construction, Environmental/Water Technology) or in the final stages of studies, possessing basic proficiency in Revit, AutoCAD, and Tekla Structures. The role requires meticulous adherence to instructions, fluency in Finnish, a B driver's license, and a willingness to travel domestically.
Delivery Driver Installer at WME Express
Mäntyharju, South Savo, Finland - Full Time
Skills Needed
Driving, Installation, Appliance Delivery, Furniture Assembly, Customer Service, Teamwork, Dollies Operation, Pallet Jacks Operation, Lift Gates Operation, Basic Tool Use
Specialization
No prior experience is required as training will be provided, but candidates must possess a valid driver's license and maintain a clean Motor Vehicle Record (MVR) and personal record. Applicants should be comfortable using equipment like dollies and pallet jacks and possess basic tool use and assembly skills.
Senior Client Consulting Manager at Visa
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Client Relationship Management, Analytical Skills, Leadership, Communication Skills, Payments Knowledge, Consulting Experience, Data Analytics, Strategic Planning, Project Management, Coaching, Mentorship, Problem Solving, Financial Performance Measurement, Marketing Initiatives, Business Systems, Risk Management
Specialization
Candidates should have a strong understanding of banking operations and payment schemes, along with excellent client relationship management skills. Experience in payments business areas and the ability to communicate effectively at all organizational levels are essential.
Experience Required
Minimum 5 year(s)
Siivooja kesätyö Uusikaupunki at Huippurekry
Uusikaupunki, Southwest Finland, Finland - Full Time
Skills Needed
Cleaning, Facility Maintenance, Initiative, Reliability, Commitment, Training Provided
Specialization
The employer seeks an energetic and self-motivated individual who demonstrates reliability and commitment to the assigned duties. While previous cleaning experience is advantageous, it is not mandatory as comprehensive training will be provided.
Myynnin assistentti at Kultakiertue
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Quality Control, Daily Operations Monitoring, Route Planning, Sales Support, Data Processing, Customer Data Handling, Sales Data Handling, Cooperation With Management, Sales Fundamentals, Customer Service, Responsibility Taking, Proactiveness, Finnish Fluency, English Fluency
Specialization
The ideal candidate understands sales fundamentals, has customer service knowledge, and can take responsibility and complete assigned tasks independently. Fluency in Finnish and English is required, while knowledge of Swedish is considered an advantage.
Keväinen Kainuu kutsuu! at Medistaff
Kajaani, Kainuu, Finland - Full Time
Skills Needed
Clinical Work, Patient Care, Health Promotion, Coordination, Sports Injury Treatment, Preventive Healthcare, Health Assessments, Acute Illness Treatment
Specialization
You must be a licensed physician in Finland with a valid healthcare professional card and strong Finnish language skills. A valid security clearance is also required.
Kliinisen datatieteen professori, 35 % at University of Helsinki
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Clinical Data Science, Scientific Research, Academic Leadership, Teaching, Supervision, Scientific Collaboration, Societal Interaction, Technology Management
Specialization
Candidates must hold a doctoral degree and possess high-level scientific competence, experience in leading scientific research, and the ability to provide high-level, research-based teaching and supervise theses. Academic leadership skills are also required.
Experience Required
Minimum 10 year(s)
Levyseppähitsaajia Telakalle at Ja-Mi Works
Uusikaupunki, Southwest Finland, Finland - Full Time
Skills Needed
Plate Welding, Fitting, Shipyard Experience, Blueprint Reading, Motivation
Specialization
Applicants must possess several years of experience in similar roles, specifically within a shipyard setting, and must be proficient in reading blueprints. A good attitude and strong motivation towards work are also expected.
Experience Required
Minimum 2 year(s)
Professor in Clinical Data Science, 35 % at University of Helsinki
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Clinical Data Science, Scientific Research, Postgraduate Education, Undergraduate Education, Continuing Education, Supervision, Societal Interaction, International Cooperation, Scholarly Qualifications, Research Funding, Pedagogical Training, Leadership Skills
Specialization
Applicants must hold a doctoral degree and possess top-level scholarly qualifications, experience in supervising scientific research, and the ability to provide high-level research-based teaching, including having supervised at least one doctoral dissertation.
Experience Required
Minimum 10 year(s)
Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Ma at Next Job Abroad
Espoo, Uusimaa, Finland - Full Time
Skills Needed
Fluent English, Finnish, Customer Support, Live Chat, Email Support, Account Questions, Player Verification, Kyc, Document Processing, Payments, Responsible Gaming, Identifying Suspicious Behaviour, Problem Solving, Working Independently, Structured Communication
Specialization
Candidates must be fluent in both English and Finnish, possess proven experience in chat/email-based customer support, and be comfortable working night shifts. Essential qualities include good judgment, attention to detail, and the ability to maintain professionalism while handling multiple fast-paced conversations.
Finnish-speaking Night Shift Customer Support Agent - iGaming Company in Ma at Next Job Abroad
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Finnish, English, Customer Support, Live Chat, Email Support, Account Questions, Player Verification, Kyc, Document Processing, Payments, Responsible Gaming, Identifying Suspicious Behaviour, Issue Investigation, Case Escalation, Risk Spotting, First Contact Resolution
Specialization
Candidates must be fluent in both English and Finnish and possess proven experience in chat and email-based customer support, being comfortable working night shifts. Essential qualities include good judgment, attention to detail, the ability to work independently, and maintaining a calm, structured communication style.
Summer Trainee, Mechanics Engineering at Oura
Oulu, North Ostrobothnia, Finland - Full Time
Skills Needed
Design, Measurement, Prototyping, Cad Systems, Solidworks, Problem Solving, Analytical Mindset, English
Specialization
Candidates must be pursuing M.Sc. or B.Sc. studies in an appropriate engineering science and demonstrate a willingness to learn new things. Required qualifications include experience with CAD systems (SolidWorks preferred), an innovative mindset, good problem-solving skills, and good written and spoken English.
Customer Program Management Specialist at CELESTICA ELECTRONICS M SDN BHD
Kokkola, Central Ostrobothnia, Finland - Full Time
Skills Needed
Customer Account Management, Forecasting, Planning, Monitoring Efficiency, Execution Strategies, Pricing, Bid Preparation, Contract Management, Customer Satisfaction Management, Problem Resolution, Inventory Monitoring, Performance Reporting, Cost Analysis, Negotiation, Presentation, Database Management
Specialization
Candidates need in-depth knowledge of manufacturing processes, scheduling, Supply Chain Management (SCM), business risks, and product pricing/contracts, along with excellent customer contact and negotiation skills. A Bachelor's degree in a related field or equivalent experience, typically three to six years of relevant experience, is required.
Experience Required
Minimum 2 year(s)
Senior Backend Engineer (Agentic AI) at Xebia IT Architects
Jyväskylä, Central Finland, Finland - Full Time
Skills Needed
Java, Spring Boot, Node.Js, Python, Payments, Checkout Flows, Rest Apis, Microservices, Apigee, Api Gateway, Ai Assisted Workflows, Agent Based Workflows, Gcp, Azure, Backend Development
Specialization
Candidates must possess over 5 years of backend development experience using technologies like Java/Spring Boot, Node.js, or Python, coupled with strong expertise in payments and checkout flows including PCI concepts. Proficiency in building REST APIs, microservices, and hands-on knowledge of Apigee are also required.
Experience Required
Minimum 5 year(s)
Procurement & Contracts Lead- Data Centres at Turner Townsend
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Procurement, Contracts Management, Data Centres, Vendor Relationship Management, Sourcing Process, Tendering, Negotiation, Risk Assessment, Contracting Excellence, Category Management, Strategic Sourcing, Due Diligence, Performance Monitoring, Policy Review, Supply Chain, Commercial Management
Specialization
Candidates must have 8-10 years of experience in a complex contract and procurement environment, ideally within mission-critical projects like data centers, including experience with services and sub-contract agreements. A relevant university degree in a related field is required, along with proven experience in providing leadership, commercial, and strategic direction.
Experience Required
Minimum 10 year(s)
Taloushallinnon assistentti at Smiths Group
Muurame, Central Finland, Finland - Full Time
Skills Needed
Financial Administration, Accounting, Year End Closing Preparation, Bank Statement Processing, Customer Payments Processing, Audit Assistance, Credit Limit Review, Finnish, English
Specialization
The ideal candidate should be pursuing higher education studies in financial administration for several years, demonstrate initiative, and possess a strong desire to learn new things. Fluent proficiency in both Finnish and English is required, while other Nordic languages are considered an advantage.
Finnish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation at Mercier Consultancy MD
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Finnish, Customer Service, Sales, Marketing, Communication Skills, Teamwork, Problem Solving, Crm Systems
Specialization
Fluency in both written and spoken Finnish is mandatory, with English knowledge being advantageous for this position. Experience in customer service, sales, or related fields is preferred but not required, alongside strong communication and teamwork abilities.
Finnish Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation at Mercier Consultancy MD
, , Finland - Full Time
Skills Needed
Finnish, Customer Service, Sales, Marketing, Communication Skills, Teamwork, Problem Solving, Crm Systems
Specialization
Fluency in both written and spoken Finnish is mandatory, with English knowledge being advantageous for this position. Experience in customer service, sales, or related fields is preferred but not required, alongside strong communication skills and a proactive approach.