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Quality Deviation Specialist in Food Quality ((m/w/d) at Inter IKEA Group
Dortmund, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Quality Management, Root Cause Analysis, Claim Management, Conflict Management, Data Visualization, Stakeholder Engagement, Problem Solving, Communication, Collaboration, Customer Focus, Process Improvement, Financial Settlement, Trend Analysis, Documentation, Action Planning, Learning Orientation
Specialization
Candidates should have knowledge of IKEA Supply Chain stakeholders and quality management processes. They should also possess skills in problem-solving, collaboration, and a strong understanding of customer quality expectations.
Experience Required
Minimum 2 year(s)
Werkstudent Unternehmenskommunikation (m/w/d) at Ströer SE & Co. KGaA (Ströer Gruppe)
Dusseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Communication, Media, Journalism, Organization, Initiative, Structured Work, Writing, Text Security, Graphic Programs, Communication Tools, Team Spirit, Diversity, Research, Creative Approaches, Media Design, Event Organization
Specialization
You should be studying communication, media, or journalism at either the bachelor or master level. Strong writing skills, organizational talent, and a passion for communication in word and image are essential.
E-Commerce und Ads Manager*in für DIY-Onlineshop Start-up at Schnittenliebe
, , Germany - Full Time
Skills Needed
E Commerce, Shopify, Paid Ads, Meta Business Manager, Traffic Analysis, Conversion Optimization, Seo, User Experience, Responsibility, Creativity
Specialization
Candidates should have experience in E-Commerce, particularly with Shopify and Meta Business Manager. Familiarity with analysis tools and a strong sense of responsibility and creativity are essential.
Experience Required
Minimum 2 year(s)
(Junior) Consultant (m/w/d) at Lionment
Hamburg, , Germany - Full Time
Skills Needed
Sales, Consulting, Customer Relationship Management, Analysis, Market Knowledge, Empathy, Interviewing, Coaching, Strategic Planning, Networking, Persistence, Teamwork, Communication, Problem Solving, Adaptability, Career Development
Specialization
Candidates should be ready to start their career and have a strong sense of people skills. They should be persistent, reliable, and eager to excel in their role.
Student, IT Transformation (m/f/d) at Redcare Pharmacy
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Project Management, It Transformation, Collaboration, Documentation, Strategic Mindset
Specialization
You must be currently enrolled in a Bachelor's or Master's program in Business, IT, or a related field. A strategic mindset and genuine interest in IT organizations and transformation are essential.
Mitarbeiter Pannenhilfe (m/w/d) - 100% Home Office at SIXT
Stralsund, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Fluent German, Very Good English, Customer Orientation, Technical Understanding, Flexibility, Proactivity, Problem Solving, Communication Skills
Specialization
Fluent German and very good English are required, with a preference for additional languages. Candidates should have at least one year of experience in a customer-oriented role and be comfortable with MS Office and digital tools.
Mitarbeiter Pannenhilfe (m/w/d) at SIXT
Rostock, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Communication, Customer Orientation, Problem Solving, Technical Understanding, Flexibility, Proactivity, German, English
Specialization
Fluent German and very good English are required, with additional languages being a plus. A minimum of one year in a customer-oriented role or service area is necessary, along with proficiency in MS Office and digital tools.
Mitarbeiter Pannenhilfe (m/w/d) - 100% Home Office at SIXT
Stralsund, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Fluent In German, Fluent In English, Customer Orientation, Technical Understanding, Ms Office, Digital Tools, Flexibility, Proactivity
Specialization
Fluency in German and English is required, with another language being a plus. Candidates should have at least one year of experience in a customer-oriented role and be comfortable with technical tools.
Mitarbeiter Pannenhilfe (m/w/d) at SIXT
Rostock, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Fluent German, Fluent English, Customer Orientation, Technical Understanding, Flexibility, Proactivity
Specialization
Fluency in German and English is required, with another language being a plus. Candidates should have at least one year of experience in a customer-oriented role and be comfortable with MS Office and digital tools.
Senior Manager Customer Experience (m/w/d) at SIXT
Pullach im Isartal, Bavaria, Germany - Full Time
Skills Needed
Customer Experience Management, Analytical Skills, Stakeholder Management, Communication Skills, Digital Affinity, Problem Solving, Project Management, Data Analysis, Business Case Development, Root Cause Analysis, Customer Insights, Process Understanding, Team Collaboration, Strategic Thinking, Implementation Skills, Churn Management
Specialization
You should have several years of experience in consulting or customer experience management, with strong analytical and problem-solving skills. Proficiency in both German and English is required, along with the ability to manage stakeholders effectively.
Experience Required
Minimum 5 year(s)
burgerme Burger-Kurier (Servicefahrer, Vollzeit, m/w/d) at burgerme Cottbus
Mannheim, Baden-Württemberg, Germany - Full Time
Skills Needed
Teamwork, Friendly Appearance, Good Orientation, Customer Service
Specialization
Candidates should enjoy working in a team and present themselves in a friendly and well-groomed manner. A driver's license of class B or L1e-B is required, while no license is needed for E-bikes.
burgerme Burger-Kurier (Servicefahrer, Teilzeit, m/w/d) at burgerme Cottbus
Mannheim, Baden-Württemberg, Germany - Full Time
Skills Needed
Teamwork, Friendly Appearance, Good Sense Of Direction
Specialization
We expect burger couriers to enjoy working in a team and maintain a friendly and well-groomed appearance. A driver's license (Class B for cars or L1e-B for scooters) is required, while no license is needed for E-bikes.
Pflichtpraktikum für Data Analytics in der Logistik at Bosch Group
Lohr am Main, Bavaria, Germany - Full Time
Skills Needed
Data Analysis, Programming, Supply Chain Management, Sql, Sap Erp, Analytical Thinking, It Affinity, Data Visualization, Dashboard Creation, Stakeholder Communication, Cloud Based Analytics, Interdisciplinary Collaboration, Flexibility, Hackathons, Statistical Analysis, Quantitative Skills
Specialization
Candidates should be studying in fields such as Computer Science, Mathematics, Engineering, or Business with a quantitative logistics focus. Ideal candidates will have programming experience, knowledge of supply chain management, and familiarity with data analysis tools and databases.
burgerme E-Bike Burger-Kurier (Servicefahrer, Teilzeit, m/w/d) at burgerme Cottbus
Erfurt, Thuringia, Germany - Full Time
Skills Needed
Teamwork, Friendly Demeanor, Good Sense Of Direction
Specialization
We expect our burger couriers to enjoy working in a team and to present themselves in a friendly and well-groomed manner. A good sense of direction is also essential.
Kaufmännische Assistenz (m/w/d) at ATP architekten ingenieure
Hamburg, , Germany - Full Time
Skills Needed
Project Controlling, Administration, Financial Planning, Contract Management, Erp Systems, Ms Excel, Ms Word, Team Collaboration, Attention To Detail, Self Management, Communication Skills, German Language Proficiency
Specialization
A completed training as an office clerk or a comparable qualification is required, along with several years of relevant work experience. You should be self-motivated, structured, and have a strong understanding of numbers.
Experience Required
Minimum 2 year(s)
Mitarbeiter im Backoffice (Vertriebsinnendienst) (m/w/d) at ECE Marketplaces
Hamburg, , Germany - Full Time
Skills Needed
Crm Tools, Negotiation Skills, Social Competence, Ms Office, German Language, English Language
Specialization
Successful completion of commercial training and ideally some professional experience is required. Strong negotiation skills and very good knowledge of MS Office are also essential.
Rechtsanwaltsfachangestellte:r at QUTECO
Fellbach, Baden-Württemberg, Germany - Full Time
Skills Needed
Mandate Management, Correspondence, Deadline Management, File Management, Drafting Legal Documents, Insolvency Support, Debt Collection Coordination, Administrative Tasks, Communication Skills, Teamwork, Structured Work Style, Responsibility, Innovation, English Proficiency, German Proficiency
Specialization
Candidates should have completed training as a legal assistant or a comparable qualification. Strong written communication skills in German and a structured, reliable work style are essential.
Betriebstechniker / technischer Allrounder (w/m/d) at V-SELECT
Burghausen, Bavaria, Germany - Full Time
Skills Needed
Technical Maintenance, Troubleshooting, Repair, Installation, Documentation, Energy Monitoring, Project Support, Budget Management, Quality Standards, Health And Safety Regulations, It Affinity, Ms Office Proficiency, German Language Skills, Self Organization, Positive Attitude
Specialization
Candidates should have a completed technical education and relevant work experience in a similar role. A solution-oriented approach and familiarity with quality standards and safety regulations are essential.
Experience Required
Minimum 2 year(s)
MITARBEITER (m/w/d) AUFNAHMESEKRETARIAT at Adula-Klinik Oberstdorf, Dr. Reisach GmbH & Co. KG
Oberstdorf, Bavaria, Germany - Full Time
Skills Needed
Organizational Skills, Communication Skills, Pc Skills, Teamwork, Customer Service
Specialization
Candidates should have completed a commercial or medical training, with experience in a hospital or medical practice preferred. Strong PC skills and excellent organizational and communication abilities are essential.
Außendienstmitarbeiter im Direktvertrieb (m/w/d) at IWETEC GmbH
Dortmund, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Sales, Customer Support, Communication, Initiative, Technical Knowledge, Product Presentation, Client Relationship Management, Online Sales, Social Media, Team Collaboration, Time Management, Negotiation, Problem Solving, Adaptability, Networking, Market Development
Specialization
Candidates should have a completed commercial, technical, or vocational education or extensive professional experience. Strong communication skills and a passion for sales are essential, along with a valid driver's license.
Experience Required
Minimum 2 year(s)
Quality Deviation Specialist in Food Quality ((m/w/d) at Inter IKEA Group
Dortmund, North Rhine-Westphalia, Germany -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Management, Root Cause Analysis, Claim Management, Conflict Management, Data Visualization, Stakeholder Engagement, Problem Solving, Communication, Collaboration, Customer Focus, Process Improvement, Financial Settlement, Trend Analysis, Documentation, Action Planning, Learning Orientation

Industry

Furniture and Home Furnishings Manufacturing

Description
Company Description Our mission in Supply Chain Operations (SCO) is to supply IKEA products to our customers in a simple, affordable, sustainable, and excellent way. Whenever our products don’t reach our customers in an excellent way, we, Quality in Supply Chain Operations, take the lead to investigate deviations, connect relevant stakeholders, and mediate the discussions to decide what to do with the inventory, manage financial implications, and enable to convey learnings into improvements. Our objective is to enhance speed and implement more effective measures for addressing quality deviations, ultimately achieving greater success in our stores through improved customer-perceived quality. To meet our customers' high expectations, we have established a global Quality Deviation Management (QDM). We, as QDM, organize and manage the quality deviation process together with our key stakeholders while always keeping customer expectations in mind. We achieve this through analyzing the potential quality deviations that our stores and distribution centers report to us. As franchisor, we must secure that the franchisees get reimbursed and find a solution for the defected goods. Moreover, we collaborate with our stakeholders to ensure that we learn from our mistakes and therefore, improve the quality of our goods and our processes. QDM has two mandates: (1) Product Quality, where we, together with our stakeholders, ensure our customers ultimately purchase a product that has been well designed and produced, and meets our IKEA product requirements. ​​(2) Supply Quality, where we secure that our food and home furnishing products are well-protected and handled with care and that they reach our customers in good conditions. Job Description In your role as QDS, you will: Analyse the reported deviations and order discrepancies, define whether they are valid deviations or not and secure collection of proper documentation for root cause analysis. Identify relevant stakeholders connected to a deviation, initiate dialogue and make available all relevant information for a decision to be made on who was the causing party and what action should be taken with affected goods (in transit and/or stock on hand). Observe patterns and trends in deviations and initiate investigations with concerned stakeholders whenever a recurring problem occurs. Calculate the costs related to a deviation and prepare documents for the financial settlement between the causing party and the owner of the goods. Actively manage the open cases and secure the communication flow among the stakeholders until a solution can be provided and the case can be closed. Ensure utilization of applicable tools and working methods for each specific case and secure alignment within the team. Contribute to the Action Plan activities to secure goals set in line with Quality Direction and Supply Strategy are met. Be an ambassador for quality by actively sharing feedback and lessons learned from handled cases and by collaborating with team members to improve ways of working. Qualifications You bring knowledge of: IKEA Supply Chain stakeholders and how they impact quality SCO Quality Direction ways of working with deviations, root cause analysis and claims claim and conflict management reporting and data visualization tools customer needs and expectations regarding quality performance As a person you are: energized by a dynamic environment and navigating through unknown situations finding the best way to solve a problem and looking for long term solutions Setting own or team goals and investing energy and drive in reaching them interacting and collaborating with others. Building trust and partnership to reach common goals continuously learning and sharing knowledge understanding the sense of urgency and a "Quality-First" mindset Additional Information Sounds interesting? If the above appeals to you, you might be the one we are looking for! At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We also believe that we’re better when we’re physically together for collaboration, dialogues and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging and creativity generated by people being in the same place. Our approach is that we spend majority of our time in the IKEA workplace and with flexibility to work from home when relevant. Submit your application in English online via our recruitment system SmartRecruiters as soon as possible but latest on 08.12.2025. We really want to get to know you, so please (make sure to apply with your CV and a letter with your answers to the questions below). Be short and concise: Why do you find this position interesting? What does “quality” mean to you in the context of food supply chains? If you have questions regarding the recruitment process, please send us an email through the system and we will come back to you as soon as possible. Our culture and values are based on equal opportunities, and we are happy to consider applications from individuals with disabilities. We are looking forward to hearing from you soon!
Responsibilities
As a Quality Deviation Specialist, you will analyze reported deviations and discrepancies, ensuring proper documentation for root cause analysis. You will also manage communication among stakeholders to resolve issues related to affected goods and contribute to action plans for quality improvement.
Quality Deviation Specialist in Food Quality ((m/w/d) at Inter IKEA Group
Dortmund, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Quality Management, Root Cause Analysis, Claim Management, Conflict Management, Data Visualization, Stakeholder Engagement, Problem Solving, Communication, Collaboration, Customer Focus, Process Improvement, Financial Settlement, Trend Analysis, Documentation, Action Planning, Learning Orientation
Specialization
Candidates should have knowledge of IKEA Supply Chain stakeholders and quality management processes. They should also possess skills in problem-solving, collaboration, and a strong understanding of customer quality expectations.
Experience Required
Minimum 2 year(s)
Werkstudent Unternehmenskommunikation (m/w/d) at Ströer SE & Co. KGaA (Ströer Gruppe)
Dusseldorf, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Communication, Media, Journalism, Organization, Initiative, Structured Work, Writing, Text Security, Graphic Programs, Communication Tools, Team Spirit, Diversity, Research, Creative Approaches, Media Design, Event Organization
Specialization
You should be studying communication, media, or journalism at either the bachelor or master level. Strong writing skills, organizational talent, and a passion for communication in word and image are essential.
E-Commerce und Ads Manager*in für DIY-Onlineshop Start-up at Schnittenliebe
, , Germany - Full Time
Skills Needed
E Commerce, Shopify, Paid Ads, Meta Business Manager, Traffic Analysis, Conversion Optimization, Seo, User Experience, Responsibility, Creativity
Specialization
Candidates should have experience in E-Commerce, particularly with Shopify and Meta Business Manager. Familiarity with analysis tools and a strong sense of responsibility and creativity are essential.
Experience Required
Minimum 2 year(s)
(Junior) Consultant (m/w/d) at Lionment
Hamburg, , Germany - Full Time
Skills Needed
Sales, Consulting, Customer Relationship Management, Analysis, Market Knowledge, Empathy, Interviewing, Coaching, Strategic Planning, Networking, Persistence, Teamwork, Communication, Problem Solving, Adaptability, Career Development
Specialization
Candidates should be ready to start their career and have a strong sense of people skills. They should be persistent, reliable, and eager to excel in their role.
Student, IT Transformation (m/f/d) at Redcare Pharmacy
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Project Management, It Transformation, Collaboration, Documentation, Strategic Mindset
Specialization
You must be currently enrolled in a Bachelor's or Master's program in Business, IT, or a related field. A strategic mindset and genuine interest in IT organizations and transformation are essential.
Mitarbeiter Pannenhilfe (m/w/d) - 100% Home Office at SIXT
Stralsund, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Fluent German, Very Good English, Customer Orientation, Technical Understanding, Flexibility, Proactivity, Problem Solving, Communication Skills
Specialization
Fluent German and very good English are required, with a preference for additional languages. Candidates should have at least one year of experience in a customer-oriented role and be comfortable with MS Office and digital tools.
Mitarbeiter Pannenhilfe (m/w/d) at SIXT
Rostock, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Communication, Customer Orientation, Problem Solving, Technical Understanding, Flexibility, Proactivity, German, English
Specialization
Fluent German and very good English are required, with additional languages being a plus. A minimum of one year in a customer-oriented role or service area is necessary, along with proficiency in MS Office and digital tools.
Mitarbeiter Pannenhilfe (m/w/d) - 100% Home Office at SIXT
Stralsund, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Fluent In German, Fluent In English, Customer Orientation, Technical Understanding, Ms Office, Digital Tools, Flexibility, Proactivity
Specialization
Fluency in German and English is required, with another language being a plus. Candidates should have at least one year of experience in a customer-oriented role and be comfortable with technical tools.
Mitarbeiter Pannenhilfe (m/w/d) at SIXT
Rostock, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Fluent German, Fluent English, Customer Orientation, Technical Understanding, Flexibility, Proactivity
Specialization
Fluency in German and English is required, with another language being a plus. Candidates should have at least one year of experience in a customer-oriented role and be comfortable with MS Office and digital tools.
Senior Manager Customer Experience (m/w/d) at SIXT
Pullach im Isartal, Bavaria, Germany - Full Time
Skills Needed
Customer Experience Management, Analytical Skills, Stakeholder Management, Communication Skills, Digital Affinity, Problem Solving, Project Management, Data Analysis, Business Case Development, Root Cause Analysis, Customer Insights, Process Understanding, Team Collaboration, Strategic Thinking, Implementation Skills, Churn Management
Specialization
You should have several years of experience in consulting or customer experience management, with strong analytical and problem-solving skills. Proficiency in both German and English is required, along with the ability to manage stakeholders effectively.
Experience Required
Minimum 5 year(s)
burgerme Burger-Kurier (Servicefahrer, Vollzeit, m/w/d) at burgerme Cottbus
Mannheim, Baden-Württemberg, Germany - Full Time
Skills Needed
Teamwork, Friendly Appearance, Good Orientation, Customer Service
Specialization
Candidates should enjoy working in a team and present themselves in a friendly and well-groomed manner. A driver's license of class B or L1e-B is required, while no license is needed for E-bikes.
burgerme Burger-Kurier (Servicefahrer, Teilzeit, m/w/d) at burgerme Cottbus
Mannheim, Baden-Württemberg, Germany - Full Time
Skills Needed
Teamwork, Friendly Appearance, Good Sense Of Direction
Specialization
We expect burger couriers to enjoy working in a team and maintain a friendly and well-groomed appearance. A driver's license (Class B for cars or L1e-B for scooters) is required, while no license is needed for E-bikes.
Pflichtpraktikum für Data Analytics in der Logistik at Bosch Group
Lohr am Main, Bavaria, Germany - Full Time
Skills Needed
Data Analysis, Programming, Supply Chain Management, Sql, Sap Erp, Analytical Thinking, It Affinity, Data Visualization, Dashboard Creation, Stakeholder Communication, Cloud Based Analytics, Interdisciplinary Collaboration, Flexibility, Hackathons, Statistical Analysis, Quantitative Skills
Specialization
Candidates should be studying in fields such as Computer Science, Mathematics, Engineering, or Business with a quantitative logistics focus. Ideal candidates will have programming experience, knowledge of supply chain management, and familiarity with data analysis tools and databases.
burgerme E-Bike Burger-Kurier (Servicefahrer, Teilzeit, m/w/d) at burgerme Cottbus
Erfurt, Thuringia, Germany - Full Time
Skills Needed
Teamwork, Friendly Demeanor, Good Sense Of Direction
Specialization
We expect our burger couriers to enjoy working in a team and to present themselves in a friendly and well-groomed manner. A good sense of direction is also essential.
Kaufmännische Assistenz (m/w/d) at ATP architekten ingenieure
Hamburg, , Germany - Full Time
Skills Needed
Project Controlling, Administration, Financial Planning, Contract Management, Erp Systems, Ms Excel, Ms Word, Team Collaboration, Attention To Detail, Self Management, Communication Skills, German Language Proficiency
Specialization
A completed training as an office clerk or a comparable qualification is required, along with several years of relevant work experience. You should be self-motivated, structured, and have a strong understanding of numbers.
Experience Required
Minimum 2 year(s)
Mitarbeiter im Backoffice (Vertriebsinnendienst) (m/w/d) at ECE Marketplaces
Hamburg, , Germany - Full Time
Skills Needed
Crm Tools, Negotiation Skills, Social Competence, Ms Office, German Language, English Language
Specialization
Successful completion of commercial training and ideally some professional experience is required. Strong negotiation skills and very good knowledge of MS Office are also essential.
Rechtsanwaltsfachangestellte:r at QUTECO
Fellbach, Baden-Württemberg, Germany - Full Time
Skills Needed
Mandate Management, Correspondence, Deadline Management, File Management, Drafting Legal Documents, Insolvency Support, Debt Collection Coordination, Administrative Tasks, Communication Skills, Teamwork, Structured Work Style, Responsibility, Innovation, English Proficiency, German Proficiency
Specialization
Candidates should have completed training as a legal assistant or a comparable qualification. Strong written communication skills in German and a structured, reliable work style are essential.
Betriebstechniker / technischer Allrounder (w/m/d) at V-SELECT
Burghausen, Bavaria, Germany - Full Time
Skills Needed
Technical Maintenance, Troubleshooting, Repair, Installation, Documentation, Energy Monitoring, Project Support, Budget Management, Quality Standards, Health And Safety Regulations, It Affinity, Ms Office Proficiency, German Language Skills, Self Organization, Positive Attitude
Specialization
Candidates should have a completed technical education and relevant work experience in a similar role. A solution-oriented approach and familiarity with quality standards and safety regulations are essential.
Experience Required
Minimum 2 year(s)
MITARBEITER (m/w/d) AUFNAHMESEKRETARIAT at Adula-Klinik Oberstdorf, Dr. Reisach GmbH & Co. KG
Oberstdorf, Bavaria, Germany - Full Time
Skills Needed
Organizational Skills, Communication Skills, Pc Skills, Teamwork, Customer Service
Specialization
Candidates should have completed a commercial or medical training, with experience in a hospital or medical practice preferred. Strong PC skills and excellent organizational and communication abilities are essential.
Außendienstmitarbeiter im Direktvertrieb (m/w/d) at IWETEC GmbH
Dortmund, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Sales, Customer Support, Communication, Initiative, Technical Knowledge, Product Presentation, Client Relationship Management, Online Sales, Social Media, Team Collaboration, Time Management, Negotiation, Problem Solving, Adaptability, Networking, Market Development
Specialization
Candidates should have a completed commercial, technical, or vocational education or extensive professional experience. Strong communication skills and a passion for sales are essential, along with a valid driver's license.
Experience Required
Minimum 2 year(s)