REQUIRED SKILLS & EXPERIENCE

• Proven experience in technical leadership or delivery management in a software development environment.
• Strong hands-on knowledge of ASP.NET, C#, SQL Server, and JavaScript.
• Experience with Azure DevOps for backlog management, CI/CD, and reporting.
• Deep understanding of Kanban principles and lean software development.
• Strong ability to balance technical, business, and people management priorities.
• Experience driving quality, security, and performance improvements in software products.
• Excellent problem-solving, communication, and stakeholder management skills.

WHO WE ARE

DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. Since our foundation, we have grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of over 80 colleagues based in London, Dublin, Tokyo, Portugal, Spain, India and Poland.
DOCOsoft aspires to be a market leader in the technology sector, and we are always looking
for new ways to approach projects or improve existing content. We look to hire people that
will help us achieve this with hard work, enthusiasm and an expression of their own ideas.

HERE’S WHAT WE HAVE TO OFFER

DOCOsoft aspires to be a market leader in the technology sector, and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard work, enthusiasm and an expression of their own ideas.

ROLE OVERVIEW

We are looking for a Technical Delivery Manager to lead and support our software development team working on ASP.NET, C#, SQL Server, and JavaScript. The ideal candidate will have a strong technical background, hands-on experience with Azure DevOps, and a deep understanding of Kanban / Scrum methodologies. This role is a mix of technical leadership, process optimisation, and people management, ensuring high-quality software delivery while fostering a collaborative and efficient team environment.

KEY RESPONSIBILITIES

Technical Leadership & Delivery Management

• Oversee the end-to-end technical delivery of software solutions, ensuring alignment with business objectives.
• Work closely with developers to provide technical guidance and unblock issues as needed.
• Ensure the architecture, design, and development practices align with best practices in ASP.NET, C#, SQL Server, and JavaScript.
• Collaborate with product managers to prioritise and refine work items on the Kanban board.
• Drive continuous improvements in code quality, security, and performance.

Process & Agile Workflow Management

• Own and optimise Kanban processes, ensuring smooth flow of work with minimal bottlenecks.
• Leverage Azure DevOps for backlog management, tracking progress, and reporting on delivery metrics.
• Facilitate stand-ups, retrospectives, and planning sessions to keep the team aligned and focused.
• Identify and mitigate delivery risks, ensuring predictable software releases.
• Encourage a culture of continuous improvement in team workflows, automation, and CI/CD pipelines.

People & Team Leadership

• Provide mentorship and coaching to developers, helping them grow in their careers.
• Foster a collaborative, transparent, and high-performing team culture.
• Conduct performance reviews and one-on-one meetings to support individual development.
• Work closely with stakeholders to ensure expectations are managed and met.
• Champion a DevOps mindset, encouraging automation, monitoring, and infrastructure-as-code.