POSITION OVERVIEW:

Join our dedicated team in a new, state-of-the-art medical aids and high-value equipment store, where your focus will be on delivering exceptional customer experiences and driving sales. As a Sales Consultant, you will provide personalized solutions, engage with customers, and ensure the store runs efficiently.

QUALIFICATIONS AND EXPERIENCE:

• Minimum 2 years of experience in a similar retail role.

• Maintain an organised and efficient retail space, ensuring smooth day-to-day operations in collaboration with the Store Manager.
• Deliver exceptional customer service by welcoming walk-in customers, answering questions, and managing the overall in-store experience.
• Actively educate customers on the features and benefits of our product range, ensuring suitability for their needs.
• Engage with customers on current sales promotions while maintaining best practice selling behaviors’.
• Build lasting relationships with customers to ensure they would highly recommend our store.
• Manage a specific range of products from the company portfolio and ensure correct product display and promotional campaigns.
• Handle phone, email, chatbot, and in-person inquiries, assisting customers with orders and questions.
• Perform daily cash-up procedures, monitor till discrepancies, process lodgements, and report variances.
• Support housekeeping duties, stock take procedures, and general store maintenance.
• Adhere to company policies, ensuring smooth store operations and regulatory compliance.
• Assist with other tasks as needed to contribute to the success of the store