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Help Desk Specialist at Max Mara Fashion Group
Reggio Emilia, Emilia-Romagna, Italy - Full Time
Skills Needed
First Line Support, Incident Management, Remote Diagnostics, Technical Troubleshooting, Customer Service, Ticket Monitoring, Knowledge Base Documentation, Analytical Thinking, Communication Skills, Stress Management
Specialization
Candidates should have a technical background in IT or equivalent experience in a technical support role. Strong communication skills, a customer-service mindset, and the ability to solve problems rapidly under stress are required.
Meccanico Diagnostico - Specialista diagnostica veicoli at AUTO1 Group
Voghera, Lombardy, Italy - Full Time
Skills Needed
Vehicle Diagnostics, Road Testing, Quality Control, Process Optimization, Supplier Negotiation, Analytical Thinking, English Language, Microsoft Office, Mechanical Repair
Specialization
Requires a high school diploma and previous experience in vehicle diagnostics and mechanical repair. Must possess analytical skills, proficiency in English and Microsoft Office, and the ability to negotiate with external suppliers.
Experience Required
Minimum 2 year(s)
Addetto/a al Carico e Scarico e Controllo Colli at SMT INC
Lodi, Lombardy, Italy - Full Time
Skills Needed
Warehouse Management Software, Priority Management, Manual Dexterity, Inventory Management, Shipping Documentation, Loading And Unloading
Specialization
Candidates must have knowledge of management software and the ability to manage priorities effectively. Manual dexterity is required for the physical handling of goods.
Addetto/a all’Inventario e Movimentazione Merci at SMT INC
Mantua, Lombardy, Italy - Full Time
Skills Needed
Inventory Management, Supplier Relations, Stock Control, Logistics Support, Microsoft Office, Tablet/Handheld Device Usage, Teamwork, Attention To Detail
Specialization
Candidates must have a high school diploma and proficiency in PC use, Microsoft Office, and handheld devices. Precision, responsibility, and the ability to work in a team are essential.
Addetto/a all’Inventario e Giacenze at SMT INC
Rovigo, Veneto, Italy - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Teamwork, Precision, Motivation, Determination
Specialization
The candidate must possess strong organizational skills and a high level of attention to detail. Ability to work effectively within a team and a determined mindset are required.
Sales Excellence at Pearson PlcWestminster
, , Italy - Full Time
Skills Needed
Sales Operations, Customer Service, Order Processing, Invoicing, Account Management, Erp Systems, Crm Systems, Ms Office Suite, Ms Excel, Communication Skills, Analytical Skills, Multitasking, Teamwork, Troubleshooting, Sales Principles
Specialization
Candidates should have proven experience in sales support or customer service roles and possess excellent communication skills in German, Italian, and English. Proficiency in ERP and CRM systems, along with a strong understanding of sales principles and legal documentation, is required.
Experience Required
Minimum 2 year(s)
Senior Hydrogeologist at Aecom USA
Milan, Lombardy, Italy - Full Time
Skills Needed
Hydrogeology, Groundwater Engineering, Contaminated Site Assessment, Groundwater Remediation, Groundwater Modelling, Site Investigation, Aquifer Testing, 3d Geological Modeling, Modflow, Feflow, Project Management, Budget Management, Technical Reporting, Client Liaison, Mentoring, Fieldwork
Specialization
Candidates need over 5 years of related experience, fluency in English and Italian, and a valid Italian driver's license. A Master's degree in Engineering or Geology is preferred.
Experience Required
Minimum 5 year(s)
Addetto/a informazioni e supporto clienti at Blue
Rome, Lazio, Italy - Full Time
Skills Needed
Customer Support, Communication Skills, Interpersonal Skills, Document Management, Computer Literacy, Problem Solving, Teamwork, Customer Orientation, Product Knowledge, Data Entry
Specialization
Candidates should possess excellent communication skills and proficiency with computer tools for document management. Previous experience in customer-facing roles is preferred, along with a strong orientation toward teamwork and service quality.
OSA/OSS at IRFID srl
Cicciano, Campania, Italy - Full Time
Skills Needed
Empathy, Patience, Complex Situation Management, Effective Communication, Teamwork
Specialization
Candidates must hold an OSA and/or OSS qualification, a BLSD certificate, and a high school diploma. Soft skills such as empathy, patience, and the ability to work in a team are essential.
Stage - Junior Quality Pest Control at Rentokil Initial
Anguillara Sabazia, Lazio, Italy - Full Time
Skills Needed
Entomological Monitoring, Laboratory Analysis, Microscopy, Field Work, Technical Writing, Trend Analysis, English Language, Microsoft Office, Customer Orientation, Organizational Skills
Specialization
Requires a degree or enrollment in Biology, Agricultural Sciences, Entomology, Veterinary Medicine, or related environmental sciences. Candidates should have a strong aptitude for outdoor work, precision in lab tasks, and preferably knowledge of industry quality standards like BRC or ISO 22000.
Assistente commerciale junior at Eventus
Mantua, Lombardy, Italy - Full Time
Skills Needed
Customer Relationship Management, Appointment Scheduling, Communication Skills, Organizational Skills, Reporting, Client Support, Data Management, Interpersonal Skills
Specialization
Requires a high school diploma, a valid driver's license, and strong communication and organizational abilities. Candidates may be junior or seeking their first professional experience.
Commesso/a specializzato/a reparto GDO at Cosma solution
Rome, Lazio, Italy - Full Time
Skills Needed
Customer Service, Cashier Operations, Inventory Management, Shelf Restocking, Wms Software, Interpersonal Skills, Attention To Detail
Specialization
A high school diploma is required, and the role is open to candidates with no prior experience. Applicants must have good interpersonal skills and be available to work full-time shifts, including weekends.
Addetto/a gestione clienti at Eventus
Mantua, Lombardy, Italy - Full Time
Skills Needed
Communication Skills, Active Listening, Customer Relationship Management, Basic Computer Literacy, Organizational Skills, Customer Needs Analysis, Appointment Scheduling
Specialization
Candidates should possess strong communication skills and a predisposition for public contact and active listening. Basic IT skills and organizational ability are required, and the position is open to entry-level candidates.
Addetto/a Front Office - Area Commerciale at Eventus
Mantua, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Front Office Management, Communication Skills, Microsoft Office, Order Entry, Administrative Support, Database Management, Interpersonal Skills
Specialization
Candidates should possess strong communication skills, a predisposition for public contact, and basic knowledge of the Office suite. Previous experience in similar roles is welcomed but not mandatory.
Venditore/trice specializzato/a retail at Novati
Rieti, Lazio, Italy - Full Time
Skills Needed
Sales, Customer Service, Retail Management, Microsoft Office, Customer Consulting, Inventory Management, Store Layout, Result Orientation, Proactivity
Specialization
Candidates must have a strong aptitude for sales and public contact, be result-oriented, and possess basic knowledge of the Office package. Immediate availability and residency in or near Rieti are required.
Impiegato/a Back Office at Freedom Academy Inc
Bergamo, Lombardy, Italy - Full Time
Skills Needed
It Skills, Communication Skills, Interpersonal Skills, Travel Management, Organization, Precision, Practical Sense
Specialization
Candidates should have excellent IT and communication skills, with a preference for previous experience in travel agencies or similar corporate roles. Precision, organizational ability, and a practical approach are required.
Addetto/a gestione reclami at Baar
Perugia, Umbria, Italy - Full Time
Skills Needed
Customer Service, Complaint Management, Crm Platforms, Problem Solving, Communication Skills, Stress Management, Technical Analysis, Ticket Management, Reporting, Coordination
Specialization
Requires a high school diploma and 1-2 years of experience in customer assistance or complaint management, preferably in technology or utilities. Candidates must be proficient with CRM tools and possess strong problem-solving and communication skills.
Junior Automation&Electrification Specialist - Graduate Specialist Program at Bosch Group
Cernusco sul Naviglio, Lombardy, Italy - Full Time
Skills Needed
Business Strategy, Market Development, Product Management, Strategic Marketing, Kpi Monitoring, Analytical Skills, Strategic Vision, Customer Focus, Competitive Analysis
Specialization
Requires a degree in Engineering and a flexible, open mindset. Candidates should possess strong analytical skills, strategic vision, and a customer-centric approach.
Addetto/a inserimento dati per studio professionale at Baar
Terni, Umbria, Italy - Full Time
Skills Needed
Data Entry, Microsoft Excel, Email Management, Pc Proficiency, Attention To Detail, Confidentiality, Document Verification, Teamsystem
Specialization
A high school diploma, preferably in administration, is required, though no previous experience is necessary. Candidates must be proficient in Excel and PC use, demonstrating high precision and the ability to maintain confidentiality.
Retail Supervisor at Max Mara Fashion Group
Florence, Tuscany, Italy - Full Time
Skills Needed
Retail Management, Budget Management, Staff Development, Sales Techniques, Analytical Skills, English Proficiency, Strategic Planning, Performance Monitoring, Resource Coordination, Digital Technology Adoption, Sustainable Development, Customer Service
Specialization
Candidates must have at least 4 years of previous experience in a similar role and possess strong analytical skills. Proficiency in English (C1 level) and full availability for travel are required.
Experience Required
Minimum 2 year(s)
Help Desk Specialist at Max Mara Fashion Group
Reggio Emilia, Emilia-Romagna, Italy -
Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

First-Line Support, Incident Management, Remote Diagnostics, Technical Troubleshooting, Customer Service, Ticket Monitoring, Knowledge Base Documentation, Analytical Thinking, Communication Skills, Stress Management

Industry

Retail Apparel and Fashion

Description
Job Description The Help Desk Specialist is responsible for providing effective and timely first-level support to corporate office and retail network users, ensuring the resolution of technical issues and business continuity. The candidate will act as the primary point of contact for internal clients, managing requests via phone or email and guiding users through problem resolution using an analytical and proactive approach. Qualifications First-Line Support: Acts as the primary interface for first-level technical assistance, analyzing requests and initiating remote diagnostic procedures. Incident Management: Identifies the most effective solutions to ensure operational continuity, guiding users through resolution or escalating unresolved issues to the appropriate IT functions. Monitoring & Communication: Monitors the progress of support tickets and provides continuous updates to users on the resolution status of their reports. Knowledge & Improvement: Accurately documents encountered issues and adopted solutions to enrich the company Knowledge Base, and suggests procedural improvements based on gathered feedback. Reporting: Systematically tracks and records events and issues within the management system, ensuring the availability of accurate information on IT products and services. Additional Information Technical background in IT or equivalent experience in a technical support role. Ability to analyze requests through targeted questioning and remote diagnostics. Excellent communication skills and a strong customer-service mindset for supporting users (corporate offices and retail). Ability to manage stress and a strong orientation toward rapid problem-solving. Strong aptitude for continuous learning, teamwork, and digital innovation. Awareness of and sensitivity toward sustainable development and corporate organizational processes.
Responsibilities
The Help Desk Specialist provides first-level technical support to corporate and retail users to ensure business continuity. This includes managing requests via phone or email, performing remote diagnostics, and documenting solutions in the company knowledge base.
Help Desk Specialist at Max Mara Fashion Group
Reggio Emilia, Emilia-Romagna, Italy - Full Time
Skills Needed
First Line Support, Incident Management, Remote Diagnostics, Technical Troubleshooting, Customer Service, Ticket Monitoring, Knowledge Base Documentation, Analytical Thinking, Communication Skills, Stress Management
Specialization
Candidates should have a technical background in IT or equivalent experience in a technical support role. Strong communication skills, a customer-service mindset, and the ability to solve problems rapidly under stress are required.
Meccanico Diagnostico - Specialista diagnostica veicoli at AUTO1 Group
Voghera, Lombardy, Italy - Full Time
Skills Needed
Vehicle Diagnostics, Road Testing, Quality Control, Process Optimization, Supplier Negotiation, Analytical Thinking, English Language, Microsoft Office, Mechanical Repair
Specialization
Requires a high school diploma and previous experience in vehicle diagnostics and mechanical repair. Must possess analytical skills, proficiency in English and Microsoft Office, and the ability to negotiate with external suppliers.
Experience Required
Minimum 2 year(s)
Addetto/a al Carico e Scarico e Controllo Colli at SMT INC
Lodi, Lombardy, Italy - Full Time
Skills Needed
Warehouse Management Software, Priority Management, Manual Dexterity, Inventory Management, Shipping Documentation, Loading And Unloading
Specialization
Candidates must have knowledge of management software and the ability to manage priorities effectively. Manual dexterity is required for the physical handling of goods.
Addetto/a all’Inventario e Movimentazione Merci at SMT INC
Mantua, Lombardy, Italy - Full Time
Skills Needed
Inventory Management, Supplier Relations, Stock Control, Logistics Support, Microsoft Office, Tablet/Handheld Device Usage, Teamwork, Attention To Detail
Specialization
Candidates must have a high school diploma and proficiency in PC use, Microsoft Office, and handheld devices. Precision, responsibility, and the ability to work in a team are essential.
Addetto/a all’Inventario e Giacenze at SMT INC
Rovigo, Veneto, Italy - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Teamwork, Precision, Motivation, Determination
Specialization
The candidate must possess strong organizational skills and a high level of attention to detail. Ability to work effectively within a team and a determined mindset are required.
Sales Excellence at Pearson PlcWestminster
, , Italy - Full Time
Skills Needed
Sales Operations, Customer Service, Order Processing, Invoicing, Account Management, Erp Systems, Crm Systems, Ms Office Suite, Ms Excel, Communication Skills, Analytical Skills, Multitasking, Teamwork, Troubleshooting, Sales Principles
Specialization
Candidates should have proven experience in sales support or customer service roles and possess excellent communication skills in German, Italian, and English. Proficiency in ERP and CRM systems, along with a strong understanding of sales principles and legal documentation, is required.
Experience Required
Minimum 2 year(s)
Senior Hydrogeologist at Aecom USA
Milan, Lombardy, Italy - Full Time
Skills Needed
Hydrogeology, Groundwater Engineering, Contaminated Site Assessment, Groundwater Remediation, Groundwater Modelling, Site Investigation, Aquifer Testing, 3d Geological Modeling, Modflow, Feflow, Project Management, Budget Management, Technical Reporting, Client Liaison, Mentoring, Fieldwork
Specialization
Candidates need over 5 years of related experience, fluency in English and Italian, and a valid Italian driver's license. A Master's degree in Engineering or Geology is preferred.
Experience Required
Minimum 5 year(s)
Addetto/a informazioni e supporto clienti at Blue
Rome, Lazio, Italy - Full Time
Skills Needed
Customer Support, Communication Skills, Interpersonal Skills, Document Management, Computer Literacy, Problem Solving, Teamwork, Customer Orientation, Product Knowledge, Data Entry
Specialization
Candidates should possess excellent communication skills and proficiency with computer tools for document management. Previous experience in customer-facing roles is preferred, along with a strong orientation toward teamwork and service quality.
OSA/OSS at IRFID srl
Cicciano, Campania, Italy - Full Time
Skills Needed
Empathy, Patience, Complex Situation Management, Effective Communication, Teamwork
Specialization
Candidates must hold an OSA and/or OSS qualification, a BLSD certificate, and a high school diploma. Soft skills such as empathy, patience, and the ability to work in a team are essential.
Stage - Junior Quality Pest Control at Rentokil Initial
Anguillara Sabazia, Lazio, Italy - Full Time
Skills Needed
Entomological Monitoring, Laboratory Analysis, Microscopy, Field Work, Technical Writing, Trend Analysis, English Language, Microsoft Office, Customer Orientation, Organizational Skills
Specialization
Requires a degree or enrollment in Biology, Agricultural Sciences, Entomology, Veterinary Medicine, or related environmental sciences. Candidates should have a strong aptitude for outdoor work, precision in lab tasks, and preferably knowledge of industry quality standards like BRC or ISO 22000.
Assistente commerciale junior at Eventus
Mantua, Lombardy, Italy - Full Time
Skills Needed
Customer Relationship Management, Appointment Scheduling, Communication Skills, Organizational Skills, Reporting, Client Support, Data Management, Interpersonal Skills
Specialization
Requires a high school diploma, a valid driver's license, and strong communication and organizational abilities. Candidates may be junior or seeking their first professional experience.
Commesso/a specializzato/a reparto GDO at Cosma solution
Rome, Lazio, Italy - Full Time
Skills Needed
Customer Service, Cashier Operations, Inventory Management, Shelf Restocking, Wms Software, Interpersonal Skills, Attention To Detail
Specialization
A high school diploma is required, and the role is open to candidates with no prior experience. Applicants must have good interpersonal skills and be available to work full-time shifts, including weekends.
Addetto/a gestione clienti at Eventus
Mantua, Lombardy, Italy - Full Time
Skills Needed
Communication Skills, Active Listening, Customer Relationship Management, Basic Computer Literacy, Organizational Skills, Customer Needs Analysis, Appointment Scheduling
Specialization
Candidates should possess strong communication skills and a predisposition for public contact and active listening. Basic IT skills and organizational ability are required, and the position is open to entry-level candidates.
Addetto/a Front Office - Area Commerciale at Eventus
Mantua, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Front Office Management, Communication Skills, Microsoft Office, Order Entry, Administrative Support, Database Management, Interpersonal Skills
Specialization
Candidates should possess strong communication skills, a predisposition for public contact, and basic knowledge of the Office suite. Previous experience in similar roles is welcomed but not mandatory.
Venditore/trice specializzato/a retail at Novati
Rieti, Lazio, Italy - Full Time
Skills Needed
Sales, Customer Service, Retail Management, Microsoft Office, Customer Consulting, Inventory Management, Store Layout, Result Orientation, Proactivity
Specialization
Candidates must have a strong aptitude for sales and public contact, be result-oriented, and possess basic knowledge of the Office package. Immediate availability and residency in or near Rieti are required.
Impiegato/a Back Office at Freedom Academy Inc
Bergamo, Lombardy, Italy - Full Time
Skills Needed
It Skills, Communication Skills, Interpersonal Skills, Travel Management, Organization, Precision, Practical Sense
Specialization
Candidates should have excellent IT and communication skills, with a preference for previous experience in travel agencies or similar corporate roles. Precision, organizational ability, and a practical approach are required.
Addetto/a gestione reclami at Baar
Perugia, Umbria, Italy - Full Time
Skills Needed
Customer Service, Complaint Management, Crm Platforms, Problem Solving, Communication Skills, Stress Management, Technical Analysis, Ticket Management, Reporting, Coordination
Specialization
Requires a high school diploma and 1-2 years of experience in customer assistance or complaint management, preferably in technology or utilities. Candidates must be proficient with CRM tools and possess strong problem-solving and communication skills.
Junior Automation&Electrification Specialist - Graduate Specialist Program at Bosch Group
Cernusco sul Naviglio, Lombardy, Italy - Full Time
Skills Needed
Business Strategy, Market Development, Product Management, Strategic Marketing, Kpi Monitoring, Analytical Skills, Strategic Vision, Customer Focus, Competitive Analysis
Specialization
Requires a degree in Engineering and a flexible, open mindset. Candidates should possess strong analytical skills, strategic vision, and a customer-centric approach.
Addetto/a inserimento dati per studio professionale at Baar
Terni, Umbria, Italy - Full Time
Skills Needed
Data Entry, Microsoft Excel, Email Management, Pc Proficiency, Attention To Detail, Confidentiality, Document Verification, Teamsystem
Specialization
A high school diploma, preferably in administration, is required, though no previous experience is necessary. Candidates must be proficient in Excel and PC use, demonstrating high precision and the ability to maintain confidentiality.
Retail Supervisor at Max Mara Fashion Group
Florence, Tuscany, Italy - Full Time
Skills Needed
Retail Management, Budget Management, Staff Development, Sales Techniques, Analytical Skills, English Proficiency, Strategic Planning, Performance Monitoring, Resource Coordination, Digital Technology Adoption, Sustainable Development, Customer Service
Specialization
Candidates must have at least 4 years of previous experience in a similar role and possess strong analytical skills. Proficiency in English (C1 level) and full availability for travel are required.
Experience Required
Minimum 2 year(s)