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Front Office Agent F/M/X at Accor
Rome, Lazio, Italy - Full Time
Skills Needed
Receptionist Experience, Luxury Hotels, Communication Skills, Interpersonal Skills, Problem Solving, Hotel Management Software, Ms Office Proficiency, English Proficiency, Italian Proficiency, French Confidence, Guest Services, Administrative Work, Up Selling Techniques, Health & Safety Compliance, Emergency Response, Team Collaboration
Specialization
Candidates should have experience as a receptionist in luxury hotels and proficiency in hotel management software. A bachelor's degree in hospitality management or foreign languages is preferred, along with advanced English and Italian skills.
Experience Required
Minimum 2 year(s)
Addetto/a Informazioni e Supporto Clienti – Azienda Commerciale at AIR
Rome, Lazio, Italy - Full Time
Skills Needed
Communication Skills, Customer Service, Attention To Detail, Reliability, Teamwork, Basic Computer Skills
Specialization
Candidates are required to have a high school diploma and good communication and relational skills. Attention to customer needs, precision, reliability, and basic knowledge of computer tools are also necessary.
Back Office Commerciale - Sistemi per il risposo at AIR
Rome, Lazio, Italy - Full Time
Skills Needed
Order Management, Documentation Preparation, Customer Relationship Management, Attention To Detail, Organizational Skills, Teamwork, Multi Tasking, Office Software
Specialization
Candidates are required to have a high school diploma and a good knowledge of the Office suite. They should also possess attention to detail, organizational skills, and the ability to work in a team while managing multiple tasks.
Addetto/a alla Produzione – Settore gdo at F.F. Group
Soliera, Emilia-Romagna, Italy - Full Time
Skills Needed
Manualità, Attenzione Ai Dettagli, Organizzazione, Collaborazione, Precisione, Affidabilità
Specialization
Candidates should possess good manual skills and attention to detail, along with the ability to work in an organized manner and respect operational timelines. Team collaboration and reliability in task execution are also essential.
Impiegato/a Servizi Amministrativi at F.F. Group
Piove di Sacco, Veneto, Italy - Full Time
Skills Needed
Order Management, Invoicing, Data Analysis, Customer Relationship Management, Problem Solving, Online Sales Dynamics, Computer Literacy, Interpersonal Communication
Specialization
Candidates should have problem-solving skills and knowledge of online sales dynamics. Good communication skills and computer literacy are also essential.
Technical Support Specialist for B2B with Italian at Ventrata
, , Italy - Full Time
Skills Needed
Problem Solving, Excellent Communication, Customer Experience Improvement, Troubleshooting, Bug Reporting, Client Onboarding, Data Uploading, Technology Curiosity, Fast Learning, Open Mindedness, Attention To Detail, Independent Work, Teamwork, B2 English, Italian
Specialization
Candidates must possess strong analytical and problem-solving skills, coupled with excellent communication abilities, and mandatory B2 level English and Italian proficiency. A strong interest in technology, curiosity about systems, and the ability to learn quickly are essential for success in this role.
Experience Required
Minimum 2 year(s)
STAGE EXTRACURRICULARE 30H RETRIBUITO KIABI ROMA TIBURTINA at Kiabi
Rome, Lazio, Italy - Full Time
Skills Needed
Customer Service, Merchandising, Product Knowledge, Teamwork, Initiative, Communication
Specialization
Candidates should be motivated and interested in fashion and retail. The internship is operational and requires dynamic individuals with good customer interaction skills.
Impiegato/a Logistica e Controllo Documenti di Trasporto at F.F. Group
Massa, Tuscany, Italy - Full Time
Skills Needed
Office Suite, Excel, Organizational Skills, Teamwork, Collaboration
Specialization
Candidates should have a good knowledge of the Office suite, particularly Excel, and possess excellent organizational skills. An attitude towards teamwork and collaboration is also essential.
Receptionist – Servizi di Accoglienza at F.F. Group
Castelfranco Emilia, Emilia-Romagna, Italy - Full Time
Skills Needed
Communication Skills, Organizational Skills, Time Management, Proactivity, Dynamism
Specialization
Candidates should demonstrate dynamism and proactivity, along with excellent communication and relational skills. Good organizational abilities and time management skills are also required.
Impiegato/a all’Accettazione e Reception at F.F. Group
Forte dei Marmi, Tuscany, Italy - Full Time
Skills Needed
Discretion, Excel, Computer Skills, Customer Service
Specialization
Candidates must demonstrate absolute discretion and be proficient in Excel and computer usage. A high school diploma and a friendly demeanor are also required.
Addetto/a all’Inventario e Controllo Quantitativo at F.F. Group
Scandicci, Tuscany, Italy - Full Time
Skills Needed
Team Collaboration, Reliability, Precision, Motivation, Determination, Inventory Management, Electronic Reader Usage
Specialization
Candidates must be available for short trips within the regional territory using company vehicles. They should possess teamwork skills, reliability, precision, motivation, and determination.
Addetto/a consegne at F.F. Group
Riccione, Emilia-Romagna, Italy - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Manual Skills, Teamwork, Proactivity, Logistics Management
Specialization
Candidates should possess good organizational skills and attention to detail, along with manual dexterity for handling bulky products. A proactive attitude and the ability to work efficiently under tight deadlines are also essential.
Addetto/a al Confezionamento e Supporto alla Produzione at F.F. Group
Genoa, Liguria, Italy - Full Time
Skills Needed
Manual Skills, Teamwork, Attention To Detail
Specialization
Candidates should possess good manual skills and an aptitude for manual work. They must also be able to work effectively in a team and pay attention to detail.
Addetto/a Informazione Servizi Aziendali at F.F. Group
Fidenza, Emilia-Romagna, Italy - Full Time
Skills Needed
Communication Skills, Customer Interaction, Computer Skills
Specialization
Candidates should possess excellent communication skills and be proficient in using basic computer systems. They must also be capable of working directly with customers.
Impiegato/a Segreteria Generale at F.F. Group
Rimini, Emilia-Romagna, Italy - Full Time
Skills Needed
Data Entry, Email Management, Appointment Scheduling, Telephone Management, Client Reception, Front Office Support, Communication Skills, Prioritization, Flexibility, Collaboration
Specialization
Candidates should possess good communication skills and the ability to prioritize tasks while managing peak workloads. Flexibility and a collaborative spirit are also essential for this position.
Addetto/a al Rifornimento Scaffali at F.F. Group
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Knowledge Of Organic Products, Sustainable Practices, Shelf Organization, Team Collaboration, Customer Orientation, Information Sharing, Flexibility
Specialization
Candidates should have knowledge of organic and sustainable products and the ability to organize shelves attractively and ecologically. Teamwork and customer service skills are essential for sharing information about eco-friendly choices.
Addetto/a alle Consegne Merci at F.F. Group
Casale Monferrato, Piedmont, Italy - Full Time
Skills Needed
Driving License, Manual Skills, Attention To Detail, Work Organization, Time Management
Specialization
Candidates must possess a driving license and have manual skills, attention to detail, and good organizational and time management abilities. These skills are essential for effectively managing deliveries and assembly tasks.
Addetto/a Magazzino e Logistica at F.F. Group
Parma, Emilia-Romagna, Italy - Full Time
Skills Needed
Magazzino, Logistica, Carico, Scarico, Gestione Merci, Imballaggio, Etichettatura, Picking, Palmare, Transpallet Elettrico, Transpallet Manuale, Lavoro Di Gruppo, Autonomia, Organizzazione, Gestione, Flessibilità
Specialization
Candidates should be able to work both independently and as part of a team. Organizational skills and flexibility in working hours are essential, while experience in the sector is a plus but not mandatory.
Impiegato/a Commerciale – Area Clienti at F.F. Group
Genoa, Liguria, Italy - Full Time
Skills Needed
Client Management, Communication, Relationship Building, Problem Solving
Specialization
Candidates are required to have a high school diploma and excellent communication and relational skills. The company is open to considering candidates with little to no prior experience.
Impiegato/a Ufficio Clienti at F.F. Group
Florence, Tuscany, Italy - Full Time
Skills Needed
Customer Relationship Management, Sales Support, Order Management, Commercial Offers, Back Office, Excel, English Language, Communication Skills, Attention To Detail, Customer Orientation
Specialization
Candidates should have a diploma or degree in economics or languages and some prior experience in commercial or administrative roles. A good knowledge of the Office suite, especially Excel, and English at a B1 level or higher is also required.
Front Office Agent F/M/X at Accor
Rome, Lazio, Italy -
Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Receptionist Experience, Luxury Hotels, Communication Skills, Interpersonal Skills, Problem Solving, Hotel Management Software, MS Office Proficiency, English Proficiency, Italian Proficiency, French Confidence, Guest Services, Administrative Work, Up-selling Techniques, Health & Safety Compliance, Emergency Response, Team Collaboration

Industry

Hospitality

Description
Company Description About Orient Express Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com. About Orient Express La Minerva Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance. Job Description Position Overview Our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver outstanding guest services. Main Activities Administering all Front Office operations such as guests’ welcome (arrivals/departures), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the department’s SOPs. Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns. Managing inbound and outbound e-mails and administrative work. Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge. Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Completing audit procedures. Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner. Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures. Collaborating with local law enforcement and emergency services when necessary. Qualifications Experience as receptionist in luxury hotels with quality standards’ knowledge. Good proficiency in using hotel management softwares and MS Office. Bachelor’s degree in hospitality management or foreign languages is highly preferred. Advanced level of English and Italian; French confidence is a plus. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels. Problem solving especially in high-pressure situations. Available for shifts during the weekends, holidays and nights in rotation. Legal right to work in Italy. Additional Information A competitive salary package ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. Learning & development: Opportunity to develop your talent and grow within your property and across the world! Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Rooms Job Type: Temporary Job Schedule: Full-Time

How To Apply:

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Responsibilities
Front Office Agents will greet guests and manage all Front Office operations to deliver outstanding guest services. They will handle guest inquiries, manage room inventory, and ensure compliance with hotel standards.
Front Office Agent F/M/X at Accor
Rome, Lazio, Italy - Full Time
Skills Needed
Receptionist Experience, Luxury Hotels, Communication Skills, Interpersonal Skills, Problem Solving, Hotel Management Software, Ms Office Proficiency, English Proficiency, Italian Proficiency, French Confidence, Guest Services, Administrative Work, Up Selling Techniques, Health & Safety Compliance, Emergency Response, Team Collaboration
Specialization
Candidates should have experience as a receptionist in luxury hotels and proficiency in hotel management software. A bachelor's degree in hospitality management or foreign languages is preferred, along with advanced English and Italian skills.
Experience Required
Minimum 2 year(s)
Addetto/a Informazioni e Supporto Clienti – Azienda Commerciale at AIR
Rome, Lazio, Italy - Full Time
Skills Needed
Communication Skills, Customer Service, Attention To Detail, Reliability, Teamwork, Basic Computer Skills
Specialization
Candidates are required to have a high school diploma and good communication and relational skills. Attention to customer needs, precision, reliability, and basic knowledge of computer tools are also necessary.
Back Office Commerciale - Sistemi per il risposo at AIR
Rome, Lazio, Italy - Full Time
Skills Needed
Order Management, Documentation Preparation, Customer Relationship Management, Attention To Detail, Organizational Skills, Teamwork, Multi Tasking, Office Software
Specialization
Candidates are required to have a high school diploma and a good knowledge of the Office suite. They should also possess attention to detail, organizational skills, and the ability to work in a team while managing multiple tasks.
Addetto/a alla Produzione – Settore gdo at F.F. Group
Soliera, Emilia-Romagna, Italy - Full Time
Skills Needed
Manualità, Attenzione Ai Dettagli, Organizzazione, Collaborazione, Precisione, Affidabilità
Specialization
Candidates should possess good manual skills and attention to detail, along with the ability to work in an organized manner and respect operational timelines. Team collaboration and reliability in task execution are also essential.
Impiegato/a Servizi Amministrativi at F.F. Group
Piove di Sacco, Veneto, Italy - Full Time
Skills Needed
Order Management, Invoicing, Data Analysis, Customer Relationship Management, Problem Solving, Online Sales Dynamics, Computer Literacy, Interpersonal Communication
Specialization
Candidates should have problem-solving skills and knowledge of online sales dynamics. Good communication skills and computer literacy are also essential.
Technical Support Specialist for B2B with Italian at Ventrata
, , Italy - Full Time
Skills Needed
Problem Solving, Excellent Communication, Customer Experience Improvement, Troubleshooting, Bug Reporting, Client Onboarding, Data Uploading, Technology Curiosity, Fast Learning, Open Mindedness, Attention To Detail, Independent Work, Teamwork, B2 English, Italian
Specialization
Candidates must possess strong analytical and problem-solving skills, coupled with excellent communication abilities, and mandatory B2 level English and Italian proficiency. A strong interest in technology, curiosity about systems, and the ability to learn quickly are essential for success in this role.
Experience Required
Minimum 2 year(s)
STAGE EXTRACURRICULARE 30H RETRIBUITO KIABI ROMA TIBURTINA at Kiabi
Rome, Lazio, Italy - Full Time
Skills Needed
Customer Service, Merchandising, Product Knowledge, Teamwork, Initiative, Communication
Specialization
Candidates should be motivated and interested in fashion and retail. The internship is operational and requires dynamic individuals with good customer interaction skills.
Impiegato/a Logistica e Controllo Documenti di Trasporto at F.F. Group
Massa, Tuscany, Italy - Full Time
Skills Needed
Office Suite, Excel, Organizational Skills, Teamwork, Collaboration
Specialization
Candidates should have a good knowledge of the Office suite, particularly Excel, and possess excellent organizational skills. An attitude towards teamwork and collaboration is also essential.
Receptionist – Servizi di Accoglienza at F.F. Group
Castelfranco Emilia, Emilia-Romagna, Italy - Full Time
Skills Needed
Communication Skills, Organizational Skills, Time Management, Proactivity, Dynamism
Specialization
Candidates should demonstrate dynamism and proactivity, along with excellent communication and relational skills. Good organizational abilities and time management skills are also required.
Impiegato/a all’Accettazione e Reception at F.F. Group
Forte dei Marmi, Tuscany, Italy - Full Time
Skills Needed
Discretion, Excel, Computer Skills, Customer Service
Specialization
Candidates must demonstrate absolute discretion and be proficient in Excel and computer usage. A high school diploma and a friendly demeanor are also required.
Addetto/a all’Inventario e Controllo Quantitativo at F.F. Group
Scandicci, Tuscany, Italy - Full Time
Skills Needed
Team Collaboration, Reliability, Precision, Motivation, Determination, Inventory Management, Electronic Reader Usage
Specialization
Candidates must be available for short trips within the regional territory using company vehicles. They should possess teamwork skills, reliability, precision, motivation, and determination.
Addetto/a consegne at F.F. Group
Riccione, Emilia-Romagna, Italy - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Manual Skills, Teamwork, Proactivity, Logistics Management
Specialization
Candidates should possess good organizational skills and attention to detail, along with manual dexterity for handling bulky products. A proactive attitude and the ability to work efficiently under tight deadlines are also essential.
Addetto/a al Confezionamento e Supporto alla Produzione at F.F. Group
Genoa, Liguria, Italy - Full Time
Skills Needed
Manual Skills, Teamwork, Attention To Detail
Specialization
Candidates should possess good manual skills and an aptitude for manual work. They must also be able to work effectively in a team and pay attention to detail.
Addetto/a Informazione Servizi Aziendali at F.F. Group
Fidenza, Emilia-Romagna, Italy - Full Time
Skills Needed
Communication Skills, Customer Interaction, Computer Skills
Specialization
Candidates should possess excellent communication skills and be proficient in using basic computer systems. They must also be capable of working directly with customers.
Impiegato/a Segreteria Generale at F.F. Group
Rimini, Emilia-Romagna, Italy - Full Time
Skills Needed
Data Entry, Email Management, Appointment Scheduling, Telephone Management, Client Reception, Front Office Support, Communication Skills, Prioritization, Flexibility, Collaboration
Specialization
Candidates should possess good communication skills and the ability to prioritize tasks while managing peak workloads. Flexibility and a collaborative spirit are also essential for this position.
Addetto/a al Rifornimento Scaffali at F.F. Group
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Knowledge Of Organic Products, Sustainable Practices, Shelf Organization, Team Collaboration, Customer Orientation, Information Sharing, Flexibility
Specialization
Candidates should have knowledge of organic and sustainable products and the ability to organize shelves attractively and ecologically. Teamwork and customer service skills are essential for sharing information about eco-friendly choices.
Addetto/a alle Consegne Merci at F.F. Group
Casale Monferrato, Piedmont, Italy - Full Time
Skills Needed
Driving License, Manual Skills, Attention To Detail, Work Organization, Time Management
Specialization
Candidates must possess a driving license and have manual skills, attention to detail, and good organizational and time management abilities. These skills are essential for effectively managing deliveries and assembly tasks.
Addetto/a Magazzino e Logistica at F.F. Group
Parma, Emilia-Romagna, Italy - Full Time
Skills Needed
Magazzino, Logistica, Carico, Scarico, Gestione Merci, Imballaggio, Etichettatura, Picking, Palmare, Transpallet Elettrico, Transpallet Manuale, Lavoro Di Gruppo, Autonomia, Organizzazione, Gestione, Flessibilità
Specialization
Candidates should be able to work both independently and as part of a team. Organizational skills and flexibility in working hours are essential, while experience in the sector is a plus but not mandatory.
Impiegato/a Commerciale – Area Clienti at F.F. Group
Genoa, Liguria, Italy - Full Time
Skills Needed
Client Management, Communication, Relationship Building, Problem Solving
Specialization
Candidates are required to have a high school diploma and excellent communication and relational skills. The company is open to considering candidates with little to no prior experience.
Impiegato/a Ufficio Clienti at F.F. Group
Florence, Tuscany, Italy - Full Time
Skills Needed
Customer Relationship Management, Sales Support, Order Management, Commercial Offers, Back Office, Excel, English Language, Communication Skills, Attention To Detail, Customer Orientation
Specialization
Candidates should have a diploma or degree in economics or languages and some prior experience in commercial or administrative roles. A good knowledge of the Office suite, especially Excel, and English at a B1 level or higher is also required.