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IT Support Level 2 at Freelance Latin America
, , Mexico - Full Time
Skills Needed
Troubleshooting, Systems Administration, Office 365, Google Workspace, Windows, Macos, Linux, Windows Server, Network Administration, Ip Addressing, Dns Filtering, Firewall, Vpn, Backup Systems, Ticketing Systems, Powershell
Specialization
Candidates must possess advanced administration experience with Office 365, Google Workspace, or AWS, coupled with advanced troubleshooting skills across Windows, Linux, and macOS environments, including advanced Windows Server administration. Essential soft skills include strong customer service, documentation abilities, and the capacity to independently resolve at least 80% of incoming tickets within strict response time metrics.
Experience Required
Minimum 2 year(s)
Vendedora de piso Huehuetoca at EZCORP
Toluca, State of Mexico, Mexico - Full Time
Skills Needed
Customer Service, Sales, Negotiation, Communication, Organization, Pressure Management, Computer Skills, Inventory Management
Specialization
Candidates must have a completed high school education and at least one year of experience in sales and customer service. They should possess a friendly demeanor, negotiation skills, and the ability to work under pressure.
HOSTESS FIESTA AMERICANA & THE EXPLOREAN COZUMEL at grupoposadp2
Andrés Quintana Roo, Quintana Roo, Mexico - Full Time
Skills Needed
Customer Service, Table Management, Reservation Management, Communication, Attention To Detail, Team Coordination, Problem Solving, Multitasking, Food Safety, Hygiene Standards, Client Interaction, Service Quality, Time Management, Hospitality, English Language, Gastronomy Knowledge
Specialization
Candidates should have at least one year of experience as a hostess or in a similar role, along with a degree in Gastronomy or Tourism. Proficiency in English and excellent presentation skills are also required.
Enterprise Resource Planning Specialist at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Infor Ln, Baan 5c, Logistics, Supply Chain, Sql, Bquery, Gap Analysis, Application Support, Business Process Analysis, Testing, Deployment, Warehouse Management, Sales Management, Purchase Management, Manufacturing, Service Management, Project Management
Specialization
Candidates should have a minimum of 5 years of experience with Infor LN and BAAN 5C in logistics and supply chain areas, as well as experience providing support to clients with a global footprint. Additionally, 2 years of experience running SQL queries and using tools like BQuery is required.
Experience Required
Minimum 5 year(s)
Design Engineer Intern - HBM Layout at Micron Technology
Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
Electronics, Circuit Concepts, Interpersonal Skills, Problem Solving, English Communication, Team Player, Programming, Scripting, Hardware Description Languages, C++, Python, Pre Silicon Circuit Design
Specialization
Candidates should be in their last two semesters of a relevant bachelor's degree and have experience with electronics and circuit concepts. Effective communication skills in English and a passion for technology are essential.
Brokerage Service Center Agent at Expeditors
Nuevo Laredo, Tamaulipas, Mexico - Full Time
Skills Needed
Data Entry, Customer Satisfaction, Interpersonal Skills, Communication Skills, Time Management, Attention To Detail, Self Driven, Computer Skills, Teamwork, Professionalism
Specialization
Candidates should have 3 months to 1 year of related experience in data entry or training. Strong communication skills, attention to detail, and a commitment to customer satisfaction are essential.
Sr Associate, Ad Operations at Quad
Santa Catarina, Nuevo León, Mexico - Full Time
Skills Needed
Ad Operations, Digital Advertising, Technical Skills, Campaign Management, Troubleshooting, Tag Management, Data Privacy, Compliance, Data Integration, Auditing, Mentoring, Best Practices, Industry Trends, Collaboration, Programmatic Advertising, Seo
Specialization
Candidates should have a bachelor's degree in a related field and at least 3 years of experience in ad operations. A strong understanding of AdTech platforms and tag management systems is also required.
Experience Required
Minimum 2 year(s)
Tecnico de Tool Shop at Aumovio
, Guanajuato, Mexico - Full Time
Skills Needed
Machining, Welding, Metalworking, Cnc Programming, Mechanical Drawing Interpretation, Mig Welding, Tig Welding, Electrical Welding, Preventive Maintenance, Precision Measurement, Tool Selection, Material Knowledge, Process Improvement, Safety Compliance, Documentation, Time Management
Specialization
Candidates should have 2 to 4 years of experience in conventional and CNC machining within the automotive or metalworking industry. Proficiency in operating various machining tools and basic CNC programming is required, along with knowledge of welding techniques and materials.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Eaton USA
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Customer Service, Process Improvement, Conflict Management, Crm Software, Sap, Microsoft Office, Communication, Teamwork, Problem Solving, Detail Orientation, Strategic Accounts Management, Back Order Analysis, Information Flow, Credit Request Resolution, Change Management, Business Acumen
Specialization
A bachelor's degree is required, along with knowledge of CRM software and strong skills in Microsoft Office. The candidate should be able to handle a fast-paced environment and manage conflicts effectively.
Software Consultant TMS Mejora Contunia at Unigis
Naucalpan de Juárez, State of Mexico, Mexico - Full Time
Skills Needed
Communication, Critical Thinking, Problem Solving, Leadership, Teamwork, Results Orientation, Customer Focus, Adaptability, Entrepreneurial Mindset, Continuous Learning, Autonomy, Self Management
Specialization
A university degree in IT or related fields is required, along with over 5 years of experience in transportation and distribution solutions. Advanced English proficiency is necessary for collaboration on international projects.
Experience Required
Minimum 5 year(s)
Operador de Producción 2 at DSM
El Salto, durango, Mexico - Full Time
Skills Needed
Safety, Quality Control, Proactivity, Adaptability, Responsibility, Reliability
Specialization
A minimum of a high school diploma is required, along with punctuality and adaptability. Candidates should live in areas accessible by transportation routes mentioned in the posting.
Bilingual Medical Virtual Assistant (Spanish-English) at Winning Assistants
, , Mexico - Full Time
Skills Needed
Bilingual Communication, Patient Scheduling, Administrative Support, Emr/Ehr Systems, Customer Service, Detail Oriented, Organizational Skills, Proactive, Reliable, Tablet Based Interactions, Video Conferencing, Patient Care Coordination, Data Entry, Follow Ups, Professionalism, Empathy
Specialization
Candidates must have at least 1 year of experience in medical administration or healthcare support and be fluent in both English and Spanish. Proficiency in EMR/EHR systems and strong communication skills are also required.
¡Ven y sé parte del Equipo! Jefe de Mantenimiento Hospitalario at GLOBAL ENTERPRISE
Mexico City, , Mexico - Full Time
Skills Needed
Maintenance, Organization, Responsibility, Attention To Detail, Compliance
Specialization
Bachelor's degree in Industrial Maintenance, Mechanical, Electromechanical, or a related field is required. A minimum of 3 years of experience in maintenance within the healthcare sector is necessary.
Experience Required
Minimum 2 year(s)
Agente de Rampa at Swissport International AG
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Teamwork, Attention To Detail, Service Attitude, Flexibility, Physical Endurance
Specialization
High school education is required, along with flexibility to work shifts, including holidays and weekends. Candidates should be able to work in physically demanding environments and have excellent teamwork skills.
Consultor de Impuestos (Experiencia no necesaria) at Vialto Partners
Ciudad de México, , Mexico - Full Time
Skills Needed
Tax Preparation, Client Advisory, Report Writing, Communication, Excel, Accounting, Interpersonal Skills, Problem Solving
Specialization
Candidates must hold a degree in Public Accounting, Finance, or Administration and be available for full-time work. No prior experience is required, but basic knowledge of Excel and accounting is preferred, along with an interest in taxation.
Supervisor de Ventas - Ecatepec at PepsiCola Bottling Company of New York Inc
Ecatepec de Morelos, State of Mexico, Mexico - Full Time
Skills Needed
Service Orientation, Communication Skills, Group Management, Goal Achievement, Negotiation, Continuous Improvement
Specialization
The ideal candidate should have a service-oriented mindset, strong communication skills, and experience in group management. They should also be adept at achieving weekly goals and negotiating effectively.
Experience Required
Minimum 2 year(s)
Asesor de Ventas telefónicas (IA-NOA) at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Sales, Spin Methodology, Crm, Windows, Office Suite
Specialization
Candidates should have at least 1 year of experience in a similar position and a completed high school education. Proficiency in Windows, Office, and CRM systems is required, with SPIN methodology knowledge being desirable.
51662049102 - Video Editor (TikTok, IG) at Activate Talent
, , Mexico - Full Time
Skills Needed
Video Editing, Tiktok, Instagram, Adobe Premiere Pro, Capcut, Visual Storytelling, Pacing, Hook Writing, Ugc, Content Creation, Product Education, Behind The Scenes, Voiceovers, Music Selection, Engaging Video Elements, Ad Creation
Specialization
Candidates should have at least 2 years of video editing experience and proficiency in Adobe Premiere Pro and CapCut. A strong sense of visual storytelling and understanding of beauty/UGC content is also required.
Experience Required
Minimum 2 year(s)
Analista Calidad Microbiología at Jugos Del Valle - Santa Clara
Tepotzotlán, State of Mexico, Mexico - Full Time
Skills Needed
Microbiological Sampling, Microbiological Techniques, Laboratory Techniques, Excel, Microsoft Tools, Sap, Microbiological Awareness, Inventory Management
Specialization
Candidates should have experience in preparing culture media and microbiological sampling. A degree in QFB, QBP, or IBQ is required.
Experience Required
Minimum 2 year(s)
Order Management Coordinator NA at SharkNinja
Ciudad de México, , Mexico - Full Time
Skills Needed
Attention To Detail, Customer Service, Logistics, Problem Solving, Analytical Skills, Communication Skills, Teamwork, Organization, Multi Tasking, Excel
Specialization
Candidates should have a university degree, preferably in Commerce, and at least 2 years of experience in customer service or account management roles, particularly with major retailers in a B2B capacity. Strong attention to detail, problem-solving skills, and the ability to work autonomously in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
IT Support Level 2 at Freelance Latin America
, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Troubleshooting, Systems Administration, Office 365, Google Workspace, Windows, MacOS, Linux, Windows Server, Network Administration, IP Addressing, DNS Filtering, Firewall, VPN, Backup Systems, Ticketing Systems, PowerShell

Industry

Staffing and Recruiting

Description
We are seeking a skilled IT Support Level 2 Specialist to join a structured and collaborative technology services team. This role is ideal for someone with strong troubleshooting expertise, advanced systems administration skills, and a customer-first mindset. You will be responsible for resolving technical issues, managing IT environments, and ensuring high-quality service delivery to end users while maintaining strong response and resolution standards. Duties / Task to perform Resolve service desk requests and usability issues requiring IT involvement Administer and manage Office 365 and Google Workspace environments Perform advanced troubleshooting on Windows, macOS, Linux, and Windows Server systems Handle remote software installation and management Manage local network administration and IP addressing Administer email and DNS filtering systems Manage antivirus, firewall, and VPN platforms (e.g., Mikrotik, UniFi, Wireguard) Administer backup systems (Macrium Reflect, Windows Server Backup, NinjaOne, etc.) Use and manage ticketing systems (e.g., Atera) with detailed documentation Utilize remote connection tools such as TeamViewer and Splashtop Escalate incidents appropriately when no solution is available at Level 2 Learn, program, and troubleshoot VoIP platforms as needed Maintain high service standards with strong customer communication Advanced administration experience with Office 365, Google Workspace, or AWS Advanced troubleshooting skills across Windows, Linux, and macOS environments Advanced Windows Server administration experience Basic to intermediate programming skills in PowerShell Strong networking knowledge Experience with software installation, hardware verification, and system diagnostics Experience managing antivirus, firewall, VPN, and backup solutions Advanced experience with ticketing systems Strong customer service and documentation skills Ability to independently manage and resolve at least 80% of incoming tickets Ability to maintain average ticket resolution time under 24 hours and initial response time under 2 hours Empathetic communicator with the ability to explain technical concepts to non-technical users Team player with a proactive and solution-oriented mindset Eagerness to learn and take on technical challenges English fluency required Criminal background check required Schedule: Monday through Friday, 9:00 AM – 5:00 PM (GMT -6:00) Central Time (US & Canada), Mexico City Competitive pay in US Dollars. You'll get to work with some amazing, respected business professionals. We really value and encourage input from our team members. We offer different payment methods (Zelle, Face Bank, Binance) You'll get paid every two weeks. Birthday and work anniversary celebrations. Alliances with many brands grant extra benefits to freelancers. Weekly recreation dynamics that foster a healthy work environment. 📌 Before You Apply, Please Read: At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear: ⏰ These are professional roles with set schedules defined by the client. Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours. 🤝 You will be part of the client’s team. You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration. 📈 KPIs and goals matter. Your performance will be measured to ensure alignment with client expectations and project objectives. 🧑‍🏫 Training may be required. You might need to complete training to fully understand your role, tools, and client processes. 🎯 Commitment and responsibility are essential. We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships. 🚀 Ready to grow your career with us? Apply only if you are ready to commit, learn, and take ownership of your role.
Responsibilities
The specialist will be responsible for resolving service desk requests and usability issues, administering core environments like Office 365 and Google Workspace, and performing advanced troubleshooting across Windows, macOS, and Linux systems. Duties also include managing network administration, security platforms (antivirus, firewall, VPN), and backup systems while maintaining high service standards.
IT Support Level 2 at Freelance Latin America
, , Mexico - Full Time
Skills Needed
Troubleshooting, Systems Administration, Office 365, Google Workspace, Windows, Macos, Linux, Windows Server, Network Administration, Ip Addressing, Dns Filtering, Firewall, Vpn, Backup Systems, Ticketing Systems, Powershell
Specialization
Candidates must possess advanced administration experience with Office 365, Google Workspace, or AWS, coupled with advanced troubleshooting skills across Windows, Linux, and macOS environments, including advanced Windows Server administration. Essential soft skills include strong customer service, documentation abilities, and the capacity to independently resolve at least 80% of incoming tickets within strict response time metrics.
Experience Required
Minimum 2 year(s)
Vendedora de piso Huehuetoca at EZCORP
Toluca, State of Mexico, Mexico - Full Time
Skills Needed
Customer Service, Sales, Negotiation, Communication, Organization, Pressure Management, Computer Skills, Inventory Management
Specialization
Candidates must have a completed high school education and at least one year of experience in sales and customer service. They should possess a friendly demeanor, negotiation skills, and the ability to work under pressure.
HOSTESS FIESTA AMERICANA & THE EXPLOREAN COZUMEL at grupoposadp2
Andrés Quintana Roo, Quintana Roo, Mexico - Full Time
Skills Needed
Customer Service, Table Management, Reservation Management, Communication, Attention To Detail, Team Coordination, Problem Solving, Multitasking, Food Safety, Hygiene Standards, Client Interaction, Service Quality, Time Management, Hospitality, English Language, Gastronomy Knowledge
Specialization
Candidates should have at least one year of experience as a hostess or in a similar role, along with a degree in Gastronomy or Tourism. Proficiency in English and excellent presentation skills are also required.
Enterprise Resource Planning Specialist at NTT DATA
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Infor Ln, Baan 5c, Logistics, Supply Chain, Sql, Bquery, Gap Analysis, Application Support, Business Process Analysis, Testing, Deployment, Warehouse Management, Sales Management, Purchase Management, Manufacturing, Service Management, Project Management
Specialization
Candidates should have a minimum of 5 years of experience with Infor LN and BAAN 5C in logistics and supply chain areas, as well as experience providing support to clients with a global footprint. Additionally, 2 years of experience running SQL queries and using tools like BQuery is required.
Experience Required
Minimum 5 year(s)
Design Engineer Intern - HBM Layout at Micron Technology
Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
Electronics, Circuit Concepts, Interpersonal Skills, Problem Solving, English Communication, Team Player, Programming, Scripting, Hardware Description Languages, C++, Python, Pre Silicon Circuit Design
Specialization
Candidates should be in their last two semesters of a relevant bachelor's degree and have experience with electronics and circuit concepts. Effective communication skills in English and a passion for technology are essential.
Brokerage Service Center Agent at Expeditors
Nuevo Laredo, Tamaulipas, Mexico - Full Time
Skills Needed
Data Entry, Customer Satisfaction, Interpersonal Skills, Communication Skills, Time Management, Attention To Detail, Self Driven, Computer Skills, Teamwork, Professionalism
Specialization
Candidates should have 3 months to 1 year of related experience in data entry or training. Strong communication skills, attention to detail, and a commitment to customer satisfaction are essential.
Sr Associate, Ad Operations at Quad
Santa Catarina, Nuevo León, Mexico - Full Time
Skills Needed
Ad Operations, Digital Advertising, Technical Skills, Campaign Management, Troubleshooting, Tag Management, Data Privacy, Compliance, Data Integration, Auditing, Mentoring, Best Practices, Industry Trends, Collaboration, Programmatic Advertising, Seo
Specialization
Candidates should have a bachelor's degree in a related field and at least 3 years of experience in ad operations. A strong understanding of AdTech platforms and tag management systems is also required.
Experience Required
Minimum 2 year(s)
Tecnico de Tool Shop at Aumovio
, Guanajuato, Mexico - Full Time
Skills Needed
Machining, Welding, Metalworking, Cnc Programming, Mechanical Drawing Interpretation, Mig Welding, Tig Welding, Electrical Welding, Preventive Maintenance, Precision Measurement, Tool Selection, Material Knowledge, Process Improvement, Safety Compliance, Documentation, Time Management
Specialization
Candidates should have 2 to 4 years of experience in conventional and CNC machining within the automotive or metalworking industry. Proficiency in operating various machining tools and basic CNC programming is required, along with knowledge of welding techniques and materials.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Eaton USA
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Customer Service, Process Improvement, Conflict Management, Crm Software, Sap, Microsoft Office, Communication, Teamwork, Problem Solving, Detail Orientation, Strategic Accounts Management, Back Order Analysis, Information Flow, Credit Request Resolution, Change Management, Business Acumen
Specialization
A bachelor's degree is required, along with knowledge of CRM software and strong skills in Microsoft Office. The candidate should be able to handle a fast-paced environment and manage conflicts effectively.
Software Consultant TMS Mejora Contunia at Unigis
Naucalpan de Juárez, State of Mexico, Mexico - Full Time
Skills Needed
Communication, Critical Thinking, Problem Solving, Leadership, Teamwork, Results Orientation, Customer Focus, Adaptability, Entrepreneurial Mindset, Continuous Learning, Autonomy, Self Management
Specialization
A university degree in IT or related fields is required, along with over 5 years of experience in transportation and distribution solutions. Advanced English proficiency is necessary for collaboration on international projects.
Experience Required
Minimum 5 year(s)
Operador de Producción 2 at DSM
El Salto, durango, Mexico - Full Time
Skills Needed
Safety, Quality Control, Proactivity, Adaptability, Responsibility, Reliability
Specialization
A minimum of a high school diploma is required, along with punctuality and adaptability. Candidates should live in areas accessible by transportation routes mentioned in the posting.
Bilingual Medical Virtual Assistant (Spanish-English) at Winning Assistants
, , Mexico - Full Time
Skills Needed
Bilingual Communication, Patient Scheduling, Administrative Support, Emr/Ehr Systems, Customer Service, Detail Oriented, Organizational Skills, Proactive, Reliable, Tablet Based Interactions, Video Conferencing, Patient Care Coordination, Data Entry, Follow Ups, Professionalism, Empathy
Specialization
Candidates must have at least 1 year of experience in medical administration or healthcare support and be fluent in both English and Spanish. Proficiency in EMR/EHR systems and strong communication skills are also required.
¡Ven y sé parte del Equipo! Jefe de Mantenimiento Hospitalario at GLOBAL ENTERPRISE
Mexico City, , Mexico - Full Time
Skills Needed
Maintenance, Organization, Responsibility, Attention To Detail, Compliance
Specialization
Bachelor's degree in Industrial Maintenance, Mechanical, Electromechanical, or a related field is required. A minimum of 3 years of experience in maintenance within the healthcare sector is necessary.
Experience Required
Minimum 2 year(s)
Agente de Rampa at Swissport International AG
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Teamwork, Attention To Detail, Service Attitude, Flexibility, Physical Endurance
Specialization
High school education is required, along with flexibility to work shifts, including holidays and weekends. Candidates should be able to work in physically demanding environments and have excellent teamwork skills.
Consultor de Impuestos (Experiencia no necesaria) at Vialto Partners
Ciudad de México, , Mexico - Full Time
Skills Needed
Tax Preparation, Client Advisory, Report Writing, Communication, Excel, Accounting, Interpersonal Skills, Problem Solving
Specialization
Candidates must hold a degree in Public Accounting, Finance, or Administration and be available for full-time work. No prior experience is required, but basic knowledge of Excel and accounting is preferred, along with an interest in taxation.
Supervisor de Ventas - Ecatepec at PepsiCola Bottling Company of New York Inc
Ecatepec de Morelos, State of Mexico, Mexico - Full Time
Skills Needed
Service Orientation, Communication Skills, Group Management, Goal Achievement, Negotiation, Continuous Improvement
Specialization
The ideal candidate should have a service-oriented mindset, strong communication skills, and experience in group management. They should also be adept at achieving weekly goals and negotiating effectively.
Experience Required
Minimum 2 year(s)
Asesor de Ventas telefónicas (IA-NOA) at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Sales, Spin Methodology, Crm, Windows, Office Suite
Specialization
Candidates should have at least 1 year of experience in a similar position and a completed high school education. Proficiency in Windows, Office, and CRM systems is required, with SPIN methodology knowledge being desirable.
51662049102 - Video Editor (TikTok, IG) at Activate Talent
, , Mexico - Full Time
Skills Needed
Video Editing, Tiktok, Instagram, Adobe Premiere Pro, Capcut, Visual Storytelling, Pacing, Hook Writing, Ugc, Content Creation, Product Education, Behind The Scenes, Voiceovers, Music Selection, Engaging Video Elements, Ad Creation
Specialization
Candidates should have at least 2 years of video editing experience and proficiency in Adobe Premiere Pro and CapCut. A strong sense of visual storytelling and understanding of beauty/UGC content is also required.
Experience Required
Minimum 2 year(s)
Analista Calidad Microbiología at Jugos Del Valle - Santa Clara
Tepotzotlán, State of Mexico, Mexico - Full Time
Skills Needed
Microbiological Sampling, Microbiological Techniques, Laboratory Techniques, Excel, Microsoft Tools, Sap, Microbiological Awareness, Inventory Management
Specialization
Candidates should have experience in preparing culture media and microbiological sampling. A degree in QFB, QBP, or IBQ is required.
Experience Required
Minimum 2 year(s)
Order Management Coordinator NA at SharkNinja
Ciudad de México, , Mexico - Full Time
Skills Needed
Attention To Detail, Customer Service, Logistics, Problem Solving, Analytical Skills, Communication Skills, Teamwork, Organization, Multi Tasking, Excel
Specialization
Candidates should have a university degree, preferably in Commerce, and at least 2 years of experience in customer service or account management roles, particularly with major retailers in a B2B capacity. Strong attention to detail, problem-solving skills, and the ability to work autonomously in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)