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Learning & Development Lead at Human Quality - HQP
Monterrey, Chiapas, Mexico - Full Time
Skills Needed
Instructional Design, Training Delivery, Performance Enablement, Leadership Development, Cx Excellence, Lama Methodology, Customer Experience, Curriculum Development, Performance Metrics Analysis, Coaching, Onboarding, Stakeholder Management, Lms Management, Consultative Service, De Escalation Frameworks, Capability Building
Specialization
The candidate must be able to translate performance data into training materials and facilitate live sessions for CX and leadership development. Experience in building structured training frameworks and managing LMS tracking is required.
Experience Required
Minimum 5 year(s)
Client Success Agent at MerchantSpring
, , Mexico - Full Time
Skills Needed
Customer Support, Customer Success, Troubleshooting, Problem Solving, English Communication, Ecommerce, Saas, Client Education, Issue Investigation, Intercom, Hubspot, Jira, Data Reporting, Sla Management, Client Onboarding, Marketplace Management
Specialization
Requires 1-3 years of experience in customer support or success within SaaS, eCommerce, or digital commerce environments. Must possess excellent English communication skills and the ability to work hours overlapping with US Pacific Time.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Housekeeping Supervision, Room Inspection, Team Leadership, Inventory Control, Chemical Handling Safety, Staff Training, Operational Coordination, Attention To Detail, Guest Relations, Resource Management, Quality Control, Time Management
Specialization
Requires a high school diploma and at least two years of housekeeping experience, preferably in luxury or boutique hotels. Candidates should possess strong leadership skills, attention to detail, and basic to intermediate English proficiency.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Guest Experience Management, Team Leadership, Conflict Resolution, Vip Guest Handling, Hospitality Operations, Service Recovery, Interdepartmental Coordination, English Proficiency, Pms Software, Customer Relationship Management, Operational Planning, Staff Training, Event Coordination, Executive Presence, Emotional Intelligence, Time Management
Specialization
Requires 2-3 years of experience in Front Office or Guest Services within luxury or lifestyle hotels and advanced English proficiency. A bachelor's degree in Hospitality, Tourism, or a related field is desired.
Experience Required
Minimum 2 year(s)
Restaurant Manager at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Restaurant Management, Japanese Cuisine Knowledge, Team Leadership, Guest Experience Management, Operational Standards, Pos Systems, Reservation Platforms, Inventory Control, Staff Training, Financial Monitoring, Food Safety Compliance, Interpersonal Communication, Conflict Resolution, Sales Driving, Hospitality Management, English Proficiency
Specialization
Requires at least three years of restaurant management experience with a mandatory background in Japanese food service. A degree in Hospitality or a related field is preferred, along with intermediate to advanced English proficiency.
Experience Required
Minimum 2 year(s)
GERENTE DE SOSTENIBILIDAD at ELITEBRAIN
Ciudad de México, , Mexico - Full Time
Skills Needed
Strategic Thinking, Organizational Influence, Cross Functional Leadership, Change Management, Executive Communication, Stakeholder Management, Results Orientation, Innovation, Esg Strategy, Corporate Sustainability, Circular Economy, Environmental Management, Carbon Footprint Reduction, Corporate Governance, Compliance, Esg Reporting
Specialization
Requires a bachelor's degree and over 8 years of experience in sustainability, ESG, or related corporate strategy roles. Advanced English proficiency and the ability to interact with senior management and external stakeholders are essential.
Experience Required
Minimum 10 year(s)
ASESOR DE VENTAS at Macropay
, Chiapas, Mexico - Full Time
Skills Needed
Sales, Customer Service, Credit Placement, Cash Handling, Store Management, Product Merchandising, Teamwork, Inventory Management
Specialization
Requires at least one year of provable experience as a sales advisor. Candidates must have customer service skills and availability to work rotating shifts.
Assistant - Finance /MX at American Eagle Outfitters
Ciudad de México, , Mexico - Full Time
Skills Needed
Accounting, Finance, Accounts Receivable, Accounts Payable, Financial Reporting, P&L Analysis, Ariba, Tax Compliance, General Ledger, Ms Office Suite, Analytical Skills, Attention To Detail
Specialization
Requires a Bachelor's degree in Accounting or Finance with 1-2 years of experience. Must be fluent in English and proficient in MS Office with exposure to general ledger systems.
Marketing Operations Specialist at Jobgether
, , Mexico - Full Time
Skills Needed
Marketing Operations, Campaign Coordination, Salesforce, Crm Tools, Digital Marketing Workflows, Process Automation, Account Management, Data Validation, Compliance Auditing, Analytical Thinking, Problem Solving, Project Management, Affiliate Marketing, Performance Marketing, Api Integration, Stakeholder Communication
Specialization
Requires 2+ years of experience in operations or marketing operations with hands-on proficiency in Salesforce. Candidates should possess strong analytical skills and the ability to manage complex workflows in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Guest Service Agent – Front Desk at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Guest Relations, Check In/Check Out Procedures, Property Management Systems, Billing And Cashiering, Conflict Resolution, English Proficiency, Upselling, Communication Skills, Attention To Detail, Multitasking, Hospitality Management, Customer Service
Specialization
Requires a high school diploma and 6 months to 1 year of experience in a guest-facing hospitality role. Advanced English proficiency and familiarity with hotel PMS systems like Opera are highly desired.
Chofer de Reparto at Grupo Jumex
Toluca, State of Mexico, Mexico - Full Time
Skills Needed
Delivery, Route Adherence, Order Fulfillment, Customer Visits, Sales Ticket Processing
Specialization
Candidates must ensure 100% visitation of scheduled clients and maintain delivery effectiveness targets for the assigned channel. Adherence to the pre-sale schedule regarding order delivery effectiveness in cases is also required.
DevOps Engineer at Pavago
, , Mexico - Full Time
Skills Needed
Aws, Kubernetes, Ci/Cd, Terraform, Docker, Gcp, Azure, Infrastructure As Code, Prometheus, Grafana, Datadog, Github Actions, Jenkins, Gitlab Ci, Circleci, Cloud Security
Specialization
Requires 3+ years of experience in DevOps, SRE, or infrastructure engineering with strong proficiency in AWS, GCP, or Azure. Must have expertise in Kubernetes, Docker, and CI/CD pipeline automation.
Experience Required
Minimum 2 year(s)
Senior Marketing Coordinator at Pavago
, , Mexico - Full Time
Skills Needed
Executive Assistance, Marketing Coordination, Digital Operations, Google Workspace, Gohighlevel, Crm Management, Canva, Video Editing, Social Media Management, Content Creation, Email Marketing, Lead Generation, Project Tracking, Communication, Administrative Support
Specialization
Candidates must have proven experience in executive assistance or digital operations and high proficiency in Google Workspace and CRM platforms like GoHighLevel. Strong written English communication skills and the ability to work independently in a fast-paced, entrepreneurial environment are essential.
Experience Required
Minimum 2 year(s)
EID Intern - Materials Laboratory Engineer at GE MOTORS
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Materials Analysis, Hardware Analysis, Aviation Engines Engineering, Material Requests, Torque Tension Testing, Laboratory Activities, Technical Responses, Engineering Standards, Technical Data Documentation, Project Status Monitoring, Problem Solving, Edm, 3d Scanning, Digital Microscopy, Tomography, Micro Vickers Hardness
Specialization
Candidates must be a student in the 6th semester of a Bachelor’s Degree in Materials, Metallurgy, Chemical Engineering, or an associated field with materials science and laboratory experience. Effective written and oral communication skills in both English and Spanish are required, including the ability to hold technical conversations in English.
B2B Outbound Sales Representative (SDR/BDR) at Dental Media Corp
, , Mexico - Full Time
Skills Needed
Outbound Sales, Cold Calling, Appointment Setting, Email Outreach, Prospect Research, Crm Management, Objection Handling, Written Communication, Self Motivation, Pipeline Management, Multi Channel Outreach
Specialization
Candidates must have proven experience in B2B outbound sales, cold calling, or appointment setting, and be comfortable making a high volume of daily cold calls while handling objections. They also need strong organizational skills to manage pipelines without micromanagement and technical capability to use sales tools.
Global Quality Sr. System Engineer at Vertiv
Santa Catarina, Nuevo León, Mexico - Full Time
Skills Needed
Microsoft Power Platform, Powerapps, Power Automate, Sharepoint, Power Bi, Sql, Qms, Capa, 8d, Iso 9001, Apqp, Microsoft Graph Api, Erp Integration, Data Governance, Process Automation, System Engineering
Specialization
Requires a Bachelor's degree in Computer Science or Engineering and over 10 years of experience in manufacturing or quality systems. Proficiency in Power Platform, SharePoint, and familiarity with quality frameworks like ISO 9001 and APQP is essential.
Experience Required
Minimum 10 year(s)
Senior Software Development Engineer, Audible, Marketing Technology at Amazon SZ South 3 GmbH
Ciudad de México, , Mexico - Full Time
Skills Needed
Software Development, System Design, Architecture, Aws, Kinesis, S3, Emr, Elastic Search, Java, Nosql, Javascript, React, Mentoring, Technical Leadership, Code Reviews, Test Automation
Specialization
Candidates need a minimum of 2+ years of experience in system design or architecture and 3+ years in developing and deploying distributed multi-tier applications, including experience using AWS technologies at scale in production. A Bachelor's degree or higher in Computer Science and business fluency in English are required.
Experience Required
Minimum 2 year(s)
Analyst, Renewables Markets at S&P Global
Ciudad de México, , Mexico - Full Time
Skills Needed
Market Data Analysis, Quantitative Analysis, Qualitative Analysis, Report Creation, Client Support, Industry Knowledge, Communication, Problem Solving, Solar Technology, Battery Technology, Energy Storage, Wind Technology, Supply Chain Analysis
Specialization
Candidates must possess at least two years of relevant experience, advanced knowledge of the clean energy technology industry, and strong analytical skills, with a Bachelor's degree in engineering, Economics, Finance, or a related field. Fluency in English and Spanish, along with good communication skills and the ability to work independently and globally, are also required.
CUSTOMER SERVICE AGENT at AutoZone Ontario Distribution Center
, chihuahua, Mexico - Full Time
Skills Needed
Customer Service, Call Center Operations, Bilingual Communication, Written Communication, Verbal Communication, Basic Computer Software, Performance Reporting, Mentoring, Order Processing, Ticketing Systems
Specialization
Requires a high school diploma or equivalent with one to two years of experience in customer service or call center environments. Must possess bilingual communication skills and basic computer software proficiency.
Atención a clientes/Jardines de Morelos at EZCORP
Ecatepec de Morelos, México, Mexico - Full Time
Skills Needed
Customer Service, Communication, Service Excellence
Specialization
The position seeks individuals with a passion for service and a desire for professional development. Candidates should be prepared to work in a team-oriented environment.
Learning & Development Lead at Human Quality - HQP
Monterrey, Chiapas, Mexico -
Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Instructional Design, Training Delivery, Performance Enablement, Leadership Development, CX Excellence, LAMA Methodology, Customer Experience, Curriculum Development, Performance Metrics Analysis, Coaching, Onboarding, Stakeholder Management, LMS Management, Consultative Service, De-escalation Frameworks, Capability Building

Industry

Business Consulting and Services

Description
Learning & Development Lead (CX Training | Performance Enablement | Capability Building) Position Summary The Learning & Development Lead for Client & Partner Support is responsible for designing, delivering, and measuring training programs that elevate service quality, performance consistency, and customer lifetime value. This role ensures that every representative — across Support, Displaced, White Label, and Live Receptionist — is equipped with the mindset, skills, and product mastery required to drive retention, revenue through experience, and operational excellence. Core Goals Build a scalable, structured training framework aligned with CX standards. Increase client retention and lifetime value through skill-based performance improvement. Strengthen leadership capabilities across supervisors and future leaders. Drive measurable improvement in CES, recovery rates, revenue through service, and operational consistency. Embed a culture of continuous learning, accountability, and growth. Key Responsibilities (Universal) Design and maintain onboarding and advanced training programs for Client & Partner Support teams. Identify training needs through performance data (CES, recovery rate, revenue, QA scores, churn data). Build training materials (slides, facilitator guides, worksheets, simulations, roleplays). Facilitate live sessions (virtual and in-person) including CX Excellence, Product Mastery, and Leadership Development. Partner with HR to upload, track, and measure completion within the LMS. Develop reinforcement systems (coaching guides, calibration tools, job aids, SOP references). Create measurable post-training evaluation of metrics tied to business outcomes. Continuously refine content based on feedback, VOC, performance metrics, and strategic direction. Area-Specific Focus CX Excellence & Selling Through Service Build programs that strengthen active listening, discovery, empathy, objection handling, and value-based communication. Drive mastery of LAMA methodology and consultative service principles. Embed recovery psychology and de-escalation frameworks. Product Knowledge & Positioning Develop product mastery modules for Virtual Office, Live Receptionist, Virtual Phone, Coworking, White Label. Translate complex operational processes into simple, practical scripts and frameworks. Ensure representatives can explain the benefits clearly and confidently. Leadership Development Program (LDP) Design and facilitate structured leadership modules for supervisors and high-potential team members. Strengthen coaching, feedback mastery, and performance accountability skills. Support succession planning and internal growth. Operational & Performance Training Develop refreshers on compliance standards, billing workflows, cancellation policies, and partner operations. Support onboarding standardization across departments. Align SOP training with measurable performance expectations.
Responsibilities
Design and deliver scalable training programs to improve service quality, performance consistency, and customer lifetime value across support teams. Develop leadership modules and product mastery training to drive operational excellence and client retention.
Learning & Development Lead at Human Quality - HQP
Monterrey, Chiapas, Mexico - Full Time
Skills Needed
Instructional Design, Training Delivery, Performance Enablement, Leadership Development, Cx Excellence, Lama Methodology, Customer Experience, Curriculum Development, Performance Metrics Analysis, Coaching, Onboarding, Stakeholder Management, Lms Management, Consultative Service, De Escalation Frameworks, Capability Building
Specialization
The candidate must be able to translate performance data into training materials and facilitate live sessions for CX and leadership development. Experience in building structured training frameworks and managing LMS tracking is required.
Experience Required
Minimum 5 year(s)
Client Success Agent at MerchantSpring
, , Mexico - Full Time
Skills Needed
Customer Support, Customer Success, Troubleshooting, Problem Solving, English Communication, Ecommerce, Saas, Client Education, Issue Investigation, Intercom, Hubspot, Jira, Data Reporting, Sla Management, Client Onboarding, Marketplace Management
Specialization
Requires 1-3 years of experience in customer support or success within SaaS, eCommerce, or digital commerce environments. Must possess excellent English communication skills and the ability to work hours overlapping with US Pacific Time.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Housekeeping Supervision, Room Inspection, Team Leadership, Inventory Control, Chemical Handling Safety, Staff Training, Operational Coordination, Attention To Detail, Guest Relations, Resource Management, Quality Control, Time Management
Specialization
Requires a high school diploma and at least two years of housekeeping experience, preferably in luxury or boutique hotels. Candidates should possess strong leadership skills, attention to detail, and basic to intermediate English proficiency.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Guest Experience Management, Team Leadership, Conflict Resolution, Vip Guest Handling, Hospitality Operations, Service Recovery, Interdepartmental Coordination, English Proficiency, Pms Software, Customer Relationship Management, Operational Planning, Staff Training, Event Coordination, Executive Presence, Emotional Intelligence, Time Management
Specialization
Requires 2-3 years of experience in Front Office or Guest Services within luxury or lifestyle hotels and advanced English proficiency. A bachelor's degree in Hospitality, Tourism, or a related field is desired.
Experience Required
Minimum 2 year(s)
Restaurant Manager at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Restaurant Management, Japanese Cuisine Knowledge, Team Leadership, Guest Experience Management, Operational Standards, Pos Systems, Reservation Platforms, Inventory Control, Staff Training, Financial Monitoring, Food Safety Compliance, Interpersonal Communication, Conflict Resolution, Sales Driving, Hospitality Management, English Proficiency
Specialization
Requires at least three years of restaurant management experience with a mandatory background in Japanese food service. A degree in Hospitality or a related field is preferred, along with intermediate to advanced English proficiency.
Experience Required
Minimum 2 year(s)
GERENTE DE SOSTENIBILIDAD at ELITEBRAIN
Ciudad de México, , Mexico - Full Time
Skills Needed
Strategic Thinking, Organizational Influence, Cross Functional Leadership, Change Management, Executive Communication, Stakeholder Management, Results Orientation, Innovation, Esg Strategy, Corporate Sustainability, Circular Economy, Environmental Management, Carbon Footprint Reduction, Corporate Governance, Compliance, Esg Reporting
Specialization
Requires a bachelor's degree and over 8 years of experience in sustainability, ESG, or related corporate strategy roles. Advanced English proficiency and the ability to interact with senior management and external stakeholders are essential.
Experience Required
Minimum 10 year(s)
ASESOR DE VENTAS at Macropay
, Chiapas, Mexico - Full Time
Skills Needed
Sales, Customer Service, Credit Placement, Cash Handling, Store Management, Product Merchandising, Teamwork, Inventory Management
Specialization
Requires at least one year of provable experience as a sales advisor. Candidates must have customer service skills and availability to work rotating shifts.
Assistant - Finance /MX at American Eagle Outfitters
Ciudad de México, , Mexico - Full Time
Skills Needed
Accounting, Finance, Accounts Receivable, Accounts Payable, Financial Reporting, P&L Analysis, Ariba, Tax Compliance, General Ledger, Ms Office Suite, Analytical Skills, Attention To Detail
Specialization
Requires a Bachelor's degree in Accounting or Finance with 1-2 years of experience. Must be fluent in English and proficient in MS Office with exposure to general ledger systems.
Marketing Operations Specialist at Jobgether
, , Mexico - Full Time
Skills Needed
Marketing Operations, Campaign Coordination, Salesforce, Crm Tools, Digital Marketing Workflows, Process Automation, Account Management, Data Validation, Compliance Auditing, Analytical Thinking, Problem Solving, Project Management, Affiliate Marketing, Performance Marketing, Api Integration, Stakeholder Communication
Specialization
Requires 2+ years of experience in operations or marketing operations with hands-on proficiency in Salesforce. Candidates should possess strong analytical skills and the ability to manage complex workflows in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Guest Service Agent – Front Desk at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Guest Relations, Check In/Check Out Procedures, Property Management Systems, Billing And Cashiering, Conflict Resolution, English Proficiency, Upselling, Communication Skills, Attention To Detail, Multitasking, Hospitality Management, Customer Service
Specialization
Requires a high school diploma and 6 months to 1 year of experience in a guest-facing hospitality role. Advanced English proficiency and familiarity with hotel PMS systems like Opera are highly desired.
Chofer de Reparto at Grupo Jumex
Toluca, State of Mexico, Mexico - Full Time
Skills Needed
Delivery, Route Adherence, Order Fulfillment, Customer Visits, Sales Ticket Processing
Specialization
Candidates must ensure 100% visitation of scheduled clients and maintain delivery effectiveness targets for the assigned channel. Adherence to the pre-sale schedule regarding order delivery effectiveness in cases is also required.
DevOps Engineer at Pavago
, , Mexico - Full Time
Skills Needed
Aws, Kubernetes, Ci/Cd, Terraform, Docker, Gcp, Azure, Infrastructure As Code, Prometheus, Grafana, Datadog, Github Actions, Jenkins, Gitlab Ci, Circleci, Cloud Security
Specialization
Requires 3+ years of experience in DevOps, SRE, or infrastructure engineering with strong proficiency in AWS, GCP, or Azure. Must have expertise in Kubernetes, Docker, and CI/CD pipeline automation.
Experience Required
Minimum 2 year(s)
Senior Marketing Coordinator at Pavago
, , Mexico - Full Time
Skills Needed
Executive Assistance, Marketing Coordination, Digital Operations, Google Workspace, Gohighlevel, Crm Management, Canva, Video Editing, Social Media Management, Content Creation, Email Marketing, Lead Generation, Project Tracking, Communication, Administrative Support
Specialization
Candidates must have proven experience in executive assistance or digital operations and high proficiency in Google Workspace and CRM platforms like GoHighLevel. Strong written English communication skills and the ability to work independently in a fast-paced, entrepreneurial environment are essential.
Experience Required
Minimum 2 year(s)
EID Intern - Materials Laboratory Engineer at GE MOTORS
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Materials Analysis, Hardware Analysis, Aviation Engines Engineering, Material Requests, Torque Tension Testing, Laboratory Activities, Technical Responses, Engineering Standards, Technical Data Documentation, Project Status Monitoring, Problem Solving, Edm, 3d Scanning, Digital Microscopy, Tomography, Micro Vickers Hardness
Specialization
Candidates must be a student in the 6th semester of a Bachelor’s Degree in Materials, Metallurgy, Chemical Engineering, or an associated field with materials science and laboratory experience. Effective written and oral communication skills in both English and Spanish are required, including the ability to hold technical conversations in English.
B2B Outbound Sales Representative (SDR/BDR) at Dental Media Corp
, , Mexico - Full Time
Skills Needed
Outbound Sales, Cold Calling, Appointment Setting, Email Outreach, Prospect Research, Crm Management, Objection Handling, Written Communication, Self Motivation, Pipeline Management, Multi Channel Outreach
Specialization
Candidates must have proven experience in B2B outbound sales, cold calling, or appointment setting, and be comfortable making a high volume of daily cold calls while handling objections. They also need strong organizational skills to manage pipelines without micromanagement and technical capability to use sales tools.
Global Quality Sr. System Engineer at Vertiv
Santa Catarina, Nuevo León, Mexico - Full Time
Skills Needed
Microsoft Power Platform, Powerapps, Power Automate, Sharepoint, Power Bi, Sql, Qms, Capa, 8d, Iso 9001, Apqp, Microsoft Graph Api, Erp Integration, Data Governance, Process Automation, System Engineering
Specialization
Requires a Bachelor's degree in Computer Science or Engineering and over 10 years of experience in manufacturing or quality systems. Proficiency in Power Platform, SharePoint, and familiarity with quality frameworks like ISO 9001 and APQP is essential.
Experience Required
Minimum 10 year(s)
Senior Software Development Engineer, Audible, Marketing Technology at Amazon SZ South 3 GmbH
Ciudad de México, , Mexico - Full Time
Skills Needed
Software Development, System Design, Architecture, Aws, Kinesis, S3, Emr, Elastic Search, Java, Nosql, Javascript, React, Mentoring, Technical Leadership, Code Reviews, Test Automation
Specialization
Candidates need a minimum of 2+ years of experience in system design or architecture and 3+ years in developing and deploying distributed multi-tier applications, including experience using AWS technologies at scale in production. A Bachelor's degree or higher in Computer Science and business fluency in English are required.
Experience Required
Minimum 2 year(s)
Analyst, Renewables Markets at S&P Global
Ciudad de México, , Mexico - Full Time
Skills Needed
Market Data Analysis, Quantitative Analysis, Qualitative Analysis, Report Creation, Client Support, Industry Knowledge, Communication, Problem Solving, Solar Technology, Battery Technology, Energy Storage, Wind Technology, Supply Chain Analysis
Specialization
Candidates must possess at least two years of relevant experience, advanced knowledge of the clean energy technology industry, and strong analytical skills, with a Bachelor's degree in engineering, Economics, Finance, or a related field. Fluency in English and Spanish, along with good communication skills and the ability to work independently and globally, are also required.
CUSTOMER SERVICE AGENT at AutoZone Ontario Distribution Center
, chihuahua, Mexico - Full Time
Skills Needed
Customer Service, Call Center Operations, Bilingual Communication, Written Communication, Verbal Communication, Basic Computer Software, Performance Reporting, Mentoring, Order Processing, Ticketing Systems
Specialization
Requires a high school diploma or equivalent with one to two years of experience in customer service or call center environments. Must possess bilingual communication skills and basic computer software proficiency.
Atención a clientes/Jardines de Morelos at EZCORP
Ecatepec de Morelos, México, Mexico - Full Time
Skills Needed
Customer Service, Communication, Service Excellence
Specialization
The position seeks individuals with a passion for service and a desire for professional development. Candidates should be prepared to work in a team-oriented environment.