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Remote Bilingual Customer Service Representative | Mexico at Resolv.Global
Ciudad de México, , Mexico - Full Time
Skills Needed
English Communication, Customer Service, Bpo Experience, Call Center Operations, Multitasking, Inbound Support, Outbound Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat, Email Support, Retention
Specialization
Candidates must have previous US BPO experience and strong English verbal and written communication skills. Strict technical requirements include a Windows 11 PC with 16GB RAM, i5 processor, and a wired fibre internet connection.
Experience Required
Minimum 2 year(s)
ASESOR DE VENTAS at Macropay
Mérida, Yucatán, Mexico - Full Time
Skills Needed
Sales, Customer Service, Credit Placement, Cash Handling, Teamwork, Store Management, Product Merchandising
Specialization
Requires at least one year of proven experience as a sales advisor. Candidates must have customer service skills and availability to rotate shifts.
Promotor Autoservicios Cd Juarez at Quala Internacional
, State of Mexico, Mexico - Full Time
Skills Needed
Self Service Promotion, Sales, Territory Management, Retail Execution
Specialization
Candidates must be between 25 and 40 years old with experience in self-service promotion. A minimum of secondary education and knowledge of the Matehuala territory are required.
Experience Required
Minimum 2 year(s)
Customer Success - Remote/Worldwide at Pro Coffee Gear
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Success Leadership, E Commerce Operations, Shopify, Quickbooks, Kpi Tracking, Team Management, Sales Enablement, Post Sales Operations, Logistics Management, Process Improvement, Client Onboarding, Analytical Problem Solving
Specialization
Requires at least 5 years of experience in client-facing operations with 2 years in a leadership role. Proficiency in Shopify and QuickBooks is strongly preferred, along with a background in e-commerce.
Experience Required
Minimum 5 year(s)
Learning Consultant at GP Strategies Career Site
Mexico City, , Mexico - Full Time
Skills Needed
Strategic Consulting, Stakeholder Management, Learning Solution Design, Performance Diagnosis, Program Deployment, Leadership Development, Vilt, Ilt, Data Analysis, Facilitation, Project Management, Blended Learning, Lms, Organizational Development, Change Management, Needs Analysis
Specialization
Requires over 5 years of experience in Learning and Development or Consulting, with a proven track record of designing large-scale learning initiatives. Candidates should possess strong influencing skills and expertise in both virtual and instructor-led training.
Experience Required
Minimum 5 year(s)
AUXILIAR DE ALMACEN INVENTARIOS NOCTURNO at Farmacia San Pablo
, State of Mexico, Mexico - Full Time
Skills Needed
Inventory Management, Good Storage Practices, Warehouse Operations, Compliance
Specialization
Requires a secondary school education. Candidates should have between 3 to 6 months of relevant experience.
ASESOR DE VENTAS at Macropay
, State of Mexico, Mexico - Full Time
Skills Needed
Sales, Customer Service, Credit Placement, Cash Handling, Teamwork, Store Management, Product Merchandising
Specialization
Requires at least 1 year of proven experience as a sales advisor and strong customer service skills. Candidates must be available to work rotating shifts and be able to work effectively in a team.
HR Business Partner at Blend360
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Hr Business Partnership, Mexico Labor Law, Employee Relations, Talent Strategy, Organizational Design, Benefits Administration, Payroll Coordination, Hris Management, Onboarding, Performance Management, Leadership Development, Succession Planning, Employee Engagement, Stakeholder Management, Cultural Integration, Hr Reporting
Specialization
Requires 7+ years of HR experience with deep knowledge of Mexico employment law and fluency in English. A bachelor's degree in HR or Business is required, along with experience in HRIS systems and building HR operations in new locations.
Experience Required
Minimum 5 year(s)
Asistente Médico Administrativo at Neurocenter
Monterrey, Nuevo León, Mexico - Full Time
Skills Needed
Patient Care, Medical Scheduling, Medical Records Management, Insurance Documentation, Quality Assurance, Effective Communication, Organization, Teamwork, Medical Technology, Medical Billing, Decision Making
Specialization
Candidates must be accredited General Physicians who are preparing for or seeking to take the ENARM exam. Strong communication, organizational skills, and knowledge of medical billing and administrative services are required.
Senior Product Owner at Creai
Ciudad de México, , Mexico - Full Time
Skills Needed
Scrum, Agile Product Ownership, Jira, English Proficiency, Spanish Proficiency, Public Speaking, Ai/Ml Concepts, Backlog Management, User Story Writing, Stakeholder Management, B2b Saas, Product Demos, Figma, Miro, Design Thinking, Sprint Planning
Specialization
Requires a bachelor's degree and 6-9 years of experience as a Product Owner or Senior Business Analyst in Agile environments. Must have expert-level Scrum knowledge, Jira proficiency, and a working understanding of AI/ML concepts.
Experience Required
Minimum 5 year(s)
Auxiliar de logística at QIMA
Ciudad de México, , Mexico - Full Time
Skills Needed
Administrative Support, Customer Service, Data Entry, Logistics Tracking, Document Control, Microsoft Office, Service Scheduling, Database Management
Specialization
Requires a high school diploma or a technical degree in administration, logistics, or industrial processes. Candidates should have at least 6 months of experience in administrative tasks, data capture, or document control.
Analista de Servicios Vespertino (Logística autobuses) at Urbvan
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Logistics, Route Planning, Erp, Microsoft Office, Gps Monitoring, Fleet Monitoring, Incident Reporting, Operational Support
Specialization
Requires a completed high school education and at least one year of experience in operations. Candidates must be proficient in Office, logistics, and ERP systems, with availability to travel.
GERENTE SUPLENTE at Coppel SA de C V
, State of Mexico, Mexico - Full Time
Skills Needed
Human Resources Management, Customer Service, Operational Process Execution, Budget Management, Facility Maintenance, Staff Development, Store Administration, Compliance Management
Specialization
Requires a bachelor's degree to manage store operations and staff. Must be able to implement operational manuals and coordinate with various company departments.
Experience Required
Minimum 2 year(s)
Tecnico de servicio 3 HVAC Queretaro at Johnson Controls
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
Hvac Maintenance, Chiller Systems, Direct Expansion Systems, Refrigeration Cycle, Electrical Diagrams, Oxy Acetylene Welding, Microsoft Office, Refrigerant Recovery, Basic Electronics, Customer Service
Specialization
Requires knowledge of refrigeration cycles, electrical diagrams, and oxy-acetylene welding, along with a valid driver's license. Proficiency in Microsoft Office and the ability to travel are essential.
Experience Required
Minimum 2 year(s)
Asistente Operativo de Ama de Llaves at Auberge Collection
Cabo San Lucas, Baja California Sur, Mexico - Full Time
Skills Needed
Housekeeping Operations, Inventory Management, Staff Scheduling, Quality Inspection, Luxury Service Orientation, Sustainability Practices, Team Coordination, English Proficiency, Hospitality Management, Interdepartmental Collaboration
Specialization
Requires a Bachelor's degree in Hospitality, Tourism, or a related field and advanced English proficiency. Candidates must have total knowledge of the housekeeping area and a professional, luxury-service oriented attitude.
Experience Required
Minimum 2 year(s)
ANALISTA CREDITO EMPRESARIAL | TIJUANA at BanBajío
Tijuana, Baja California, Mexico - Full Time
Skills Needed
Credit Analysis, Financial Statement Analysis, Cash Flow Projection, Risk Assessment, Credit Policy Compliance, Digital File Management, Financial Evaluation Techniques
Specialization
Requires a bachelor's degree in an Economic-Administrative field and at least one year of experience in a similar role within banking institutions. Must possess knowledge in financial statement analysis and cash flow elaboration.
Copy of Copy of Bilingual (English/Spanish) Client Support Representative V at The Ward Law Group, PL
San Cristóbal, Chiapas, Mexico - Full Time
Skills Needed
English Fluency, Spanish Fluency, Call Routing, Document Management, Clerical Support, Client Communication, Medical Records Retrieval, Insurance Verification, Multitasking, Administrative Support
Specialization
Candidates must be fluent in both English and Spanish with strong communication skills and the ability to work independently. Specific hardware requirements include a high-performance computer (Windows or Mac) and a stable high-speed internet connection.
Group Subscriptions Renewals Specialist at Jobgether
, , Mexico - Full Time
Skills Needed
B2b Renewals, Account Management, Customer Success, Subscription Sales, Ai Tool Integration, Crm Management, Hubspot, Revenue Protection, Churn Mitigation, Strategic Account Planning, Consultative Selling, Data Analysis
Specialization
Requires 2-4 years of experience in B2B renewals or customer success, preferably within SaaS or media industries. Must be proficient in CRM tools like HubSpot and have hands-on experience using AI tools such as ChatGPT or Claude.
Experience Required
Minimum 2 year(s)
Remote Travel Reservations Coordinator at Carver & Associates Inc
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Communication, Organization, Attention To Detail, Travel Planning, Customer Service, Research, Itinerary Management, Digital Tool Proficiency, Time Management, Independent Working
Specialization
Candidates must possess strong organizational and communication skills and be comfortable working independently in a remote setting. Experience in hospitality or administration is helpful, and applicants must be citizens of specific regions including the US, UK, Australia, Spain, Mexico, or LATAM.
Técnico Soldadura (Metales) at FlexTech
Guadalajara, Sonora, Mexico - Full Time
Skills Needed
Tig Welding, Mig Welding, Spot Welding, Robotic Micro Wire Welding, Welding Parameters, Polishing, Rework, Welding Beads
Specialization
Candidates must have a high school diploma or technical degree and proficiency in Tig, Mig, Spot, and robotic micro-wire welding. Experience with welding parameters, polishing, and rework is required, along with schedule flexibility.
Experience Required
Minimum 2 year(s)
Remote Bilingual Customer Service Representative | Mexico at Resolv.Global
Ciudad de México, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

5.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English Communication, Customer Service, BPO Experience, Call Center Operations, Multitasking, Inbound Support, Outbound Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat, Email Support, Retention

Industry

Outsourcing and Offshoring Consulting

Description
We are currently hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations. This is a fully remote position for experienced customer service professionals with strong English communication skills, previous US BPO/call center experience, and the ability to thrive in fast-paced support environments. Compensation $5 USD per hour Paid weekly in arrears Independent Contract Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: Windows 11 PC (Mac not supported) 16 GB RAM Dual monitors Webcam i5 processor and up Fibre internet with a wired connection (Ethernet cable) Backup power solution Microsoft Teams / Office 365 Headset Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Requirements What We’re Looking For Previous US BPO / call center experience Excellent spoken and written English Strong customer service and communication skills Experience handling inbound and/or outbound customer interactions Ability to multitask and work efficiently across multiple systems Professional, reliable, and detail-oriented mindset Comfortable working in structured remote environments Experience Backgrounds We Welcome We are open to candidates with experience in the following areas: Customer Support Healthcare Support Technical Support Billing Support Sales Support Appointment Scheduling Collections Administrative Support Live Chat / Email Support Retention / Escalations Call Center / BPO Environments Please note: Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration. If you are an experienced customer service professional looking for long-term remote opportunities with growing international teams, we encourage you to apply.
Responsibilities
Provide high-quality customer support for US-based operations through inbound and outbound interactions. Handle various support functions including technical, billing, and administrative tasks in a fast-paced remote environment.
Remote Bilingual Customer Service Representative | Mexico at Resolv.Global
Ciudad de México, , Mexico - Full Time
Skills Needed
English Communication, Customer Service, Bpo Experience, Call Center Operations, Multitasking, Inbound Support, Outbound Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat, Email Support, Retention
Specialization
Candidates must have previous US BPO experience and strong English verbal and written communication skills. Strict technical requirements include a Windows 11 PC with 16GB RAM, i5 processor, and a wired fibre internet connection.
Experience Required
Minimum 2 year(s)
ASESOR DE VENTAS at Macropay
Mérida, Yucatán, Mexico - Full Time
Skills Needed
Sales, Customer Service, Credit Placement, Cash Handling, Teamwork, Store Management, Product Merchandising
Specialization
Requires at least one year of proven experience as a sales advisor. Candidates must have customer service skills and availability to rotate shifts.
Promotor Autoservicios Cd Juarez at Quala Internacional
, State of Mexico, Mexico - Full Time
Skills Needed
Self Service Promotion, Sales, Territory Management, Retail Execution
Specialization
Candidates must be between 25 and 40 years old with experience in self-service promotion. A minimum of secondary education and knowledge of the Matehuala territory are required.
Experience Required
Minimum 2 year(s)
Customer Success - Remote/Worldwide at Pro Coffee Gear
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Success Leadership, E Commerce Operations, Shopify, Quickbooks, Kpi Tracking, Team Management, Sales Enablement, Post Sales Operations, Logistics Management, Process Improvement, Client Onboarding, Analytical Problem Solving
Specialization
Requires at least 5 years of experience in client-facing operations with 2 years in a leadership role. Proficiency in Shopify and QuickBooks is strongly preferred, along with a background in e-commerce.
Experience Required
Minimum 5 year(s)
Learning Consultant at GP Strategies Career Site
Mexico City, , Mexico - Full Time
Skills Needed
Strategic Consulting, Stakeholder Management, Learning Solution Design, Performance Diagnosis, Program Deployment, Leadership Development, Vilt, Ilt, Data Analysis, Facilitation, Project Management, Blended Learning, Lms, Organizational Development, Change Management, Needs Analysis
Specialization
Requires over 5 years of experience in Learning and Development or Consulting, with a proven track record of designing large-scale learning initiatives. Candidates should possess strong influencing skills and expertise in both virtual and instructor-led training.
Experience Required
Minimum 5 year(s)
AUXILIAR DE ALMACEN INVENTARIOS NOCTURNO at Farmacia San Pablo
, State of Mexico, Mexico - Full Time
Skills Needed
Inventory Management, Good Storage Practices, Warehouse Operations, Compliance
Specialization
Requires a secondary school education. Candidates should have between 3 to 6 months of relevant experience.
ASESOR DE VENTAS at Macropay
, State of Mexico, Mexico - Full Time
Skills Needed
Sales, Customer Service, Credit Placement, Cash Handling, Teamwork, Store Management, Product Merchandising
Specialization
Requires at least 1 year of proven experience as a sales advisor and strong customer service skills. Candidates must be available to work rotating shifts and be able to work effectively in a team.
HR Business Partner at Blend360
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Hr Business Partnership, Mexico Labor Law, Employee Relations, Talent Strategy, Organizational Design, Benefits Administration, Payroll Coordination, Hris Management, Onboarding, Performance Management, Leadership Development, Succession Planning, Employee Engagement, Stakeholder Management, Cultural Integration, Hr Reporting
Specialization
Requires 7+ years of HR experience with deep knowledge of Mexico employment law and fluency in English. A bachelor's degree in HR or Business is required, along with experience in HRIS systems and building HR operations in new locations.
Experience Required
Minimum 5 year(s)
Asistente Médico Administrativo at Neurocenter
Monterrey, Nuevo León, Mexico - Full Time
Skills Needed
Patient Care, Medical Scheduling, Medical Records Management, Insurance Documentation, Quality Assurance, Effective Communication, Organization, Teamwork, Medical Technology, Medical Billing, Decision Making
Specialization
Candidates must be accredited General Physicians who are preparing for or seeking to take the ENARM exam. Strong communication, organizational skills, and knowledge of medical billing and administrative services are required.
Senior Product Owner at Creai
Ciudad de México, , Mexico - Full Time
Skills Needed
Scrum, Agile Product Ownership, Jira, English Proficiency, Spanish Proficiency, Public Speaking, Ai/Ml Concepts, Backlog Management, User Story Writing, Stakeholder Management, B2b Saas, Product Demos, Figma, Miro, Design Thinking, Sprint Planning
Specialization
Requires a bachelor's degree and 6-9 years of experience as a Product Owner or Senior Business Analyst in Agile environments. Must have expert-level Scrum knowledge, Jira proficiency, and a working understanding of AI/ML concepts.
Experience Required
Minimum 5 year(s)
Auxiliar de logística at QIMA
Ciudad de México, , Mexico - Full Time
Skills Needed
Administrative Support, Customer Service, Data Entry, Logistics Tracking, Document Control, Microsoft Office, Service Scheduling, Database Management
Specialization
Requires a high school diploma or a technical degree in administration, logistics, or industrial processes. Candidates should have at least 6 months of experience in administrative tasks, data capture, or document control.
Analista de Servicios Vespertino (Logística autobuses) at Urbvan
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Logistics, Route Planning, Erp, Microsoft Office, Gps Monitoring, Fleet Monitoring, Incident Reporting, Operational Support
Specialization
Requires a completed high school education and at least one year of experience in operations. Candidates must be proficient in Office, logistics, and ERP systems, with availability to travel.
GERENTE SUPLENTE at Coppel SA de C V
, State of Mexico, Mexico - Full Time
Skills Needed
Human Resources Management, Customer Service, Operational Process Execution, Budget Management, Facility Maintenance, Staff Development, Store Administration, Compliance Management
Specialization
Requires a bachelor's degree to manage store operations and staff. Must be able to implement operational manuals and coordinate with various company departments.
Experience Required
Minimum 2 year(s)
Tecnico de servicio 3 HVAC Queretaro at Johnson Controls
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
Hvac Maintenance, Chiller Systems, Direct Expansion Systems, Refrigeration Cycle, Electrical Diagrams, Oxy Acetylene Welding, Microsoft Office, Refrigerant Recovery, Basic Electronics, Customer Service
Specialization
Requires knowledge of refrigeration cycles, electrical diagrams, and oxy-acetylene welding, along with a valid driver's license. Proficiency in Microsoft Office and the ability to travel are essential.
Experience Required
Minimum 2 year(s)
Asistente Operativo de Ama de Llaves at Auberge Collection
Cabo San Lucas, Baja California Sur, Mexico - Full Time
Skills Needed
Housekeeping Operations, Inventory Management, Staff Scheduling, Quality Inspection, Luxury Service Orientation, Sustainability Practices, Team Coordination, English Proficiency, Hospitality Management, Interdepartmental Collaboration
Specialization
Requires a Bachelor's degree in Hospitality, Tourism, or a related field and advanced English proficiency. Candidates must have total knowledge of the housekeeping area and a professional, luxury-service oriented attitude.
Experience Required
Minimum 2 year(s)
ANALISTA CREDITO EMPRESARIAL | TIJUANA at BanBajío
Tijuana, Baja California, Mexico - Full Time
Skills Needed
Credit Analysis, Financial Statement Analysis, Cash Flow Projection, Risk Assessment, Credit Policy Compliance, Digital File Management, Financial Evaluation Techniques
Specialization
Requires a bachelor's degree in an Economic-Administrative field and at least one year of experience in a similar role within banking institutions. Must possess knowledge in financial statement analysis and cash flow elaboration.
Copy of Copy of Bilingual (English/Spanish) Client Support Representative V at The Ward Law Group, PL
San Cristóbal, Chiapas, Mexico - Full Time
Skills Needed
English Fluency, Spanish Fluency, Call Routing, Document Management, Clerical Support, Client Communication, Medical Records Retrieval, Insurance Verification, Multitasking, Administrative Support
Specialization
Candidates must be fluent in both English and Spanish with strong communication skills and the ability to work independently. Specific hardware requirements include a high-performance computer (Windows or Mac) and a stable high-speed internet connection.
Group Subscriptions Renewals Specialist at Jobgether
, , Mexico - Full Time
Skills Needed
B2b Renewals, Account Management, Customer Success, Subscription Sales, Ai Tool Integration, Crm Management, Hubspot, Revenue Protection, Churn Mitigation, Strategic Account Planning, Consultative Selling, Data Analysis
Specialization
Requires 2-4 years of experience in B2B renewals or customer success, preferably within SaaS or media industries. Must be proficient in CRM tools like HubSpot and have hands-on experience using AI tools such as ChatGPT or Claude.
Experience Required
Minimum 2 year(s)
Remote Travel Reservations Coordinator at Carver & Associates Inc
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Communication, Organization, Attention To Detail, Travel Planning, Customer Service, Research, Itinerary Management, Digital Tool Proficiency, Time Management, Independent Working
Specialization
Candidates must possess strong organizational and communication skills and be comfortable working independently in a remote setting. Experience in hospitality or administration is helpful, and applicants must be citizens of specific regions including the US, UK, Australia, Spain, Mexico, or LATAM.
Técnico Soldadura (Metales) at FlexTech
Guadalajara, Sonora, Mexico - Full Time
Skills Needed
Tig Welding, Mig Welding, Spot Welding, Robotic Micro Wire Welding, Welding Parameters, Polishing, Rework, Welding Beads
Specialization
Candidates must have a high school diploma or technical degree and proficiency in Tig, Mig, Spot, and robotic micro-wire welding. Experience with welding parameters, polishing, and rework is required, along with schedule flexibility.
Experience Required
Minimum 2 year(s)