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Technical Support Advocate T1 at Boldr
Saltillo, Coahuila, Mexico - Full Time
Skills Needed
Technical Support, Troubleshooting, Customer Satisfaction, Analytical Thinking, Conflict Resolution, Problem Solving, Adaptability, Communication, Empathy, Software Installation, Network Design, Performance Tuning, Documentation, Training, Collaboration, Metrics Driven, Curiosity
Specialization
Candidates should have 2 years of technical support experience, preferably in email and chat environments, along with a general knowledge of web-based and mobile apps. Strong analytical skills, conflict resolution abilities, and a passion for customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Productor/a Senior BTL at Selection Book
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Btl Production, Event Management, Budget Management, Supplier Coordination, Logistics Planning, Problem Solving, Time Management, Communication, Leadership, Attention To Detail, Negotiation, Project Management, Team Collaboration, Safety Protocols, Creativity, Proactivity
Specialization
Requires over 5 years of proven experience in BTL production and event management, with a strong network of reliable suppliers. Must demonstrate the ability to manage complex budgets and coordinate with multidisciplinary teams.
Experience Required
Minimum 5 year(s)
Encargado de Cuentas por Pagar at Madeline Hotel and Residences Auberge Resorts Collection
Corral del Risco, Nayarit, Mexico - Full Time
Skills Needed
Accounts Payable, Financial Systems, Microsoft Office, Accounting Software, Banking Portals, Effective Communication, Mathematical Skills, Confidentiality, Ethics, Responsibility, Hotel Industry Experience, Intermediate English
Specialization
Candidates should have a minimum of a high school diploma in Accounting or Finance and at least three years of experience in accounts payable. Proficiency in Microsoft Office, accounting software, and banking portals is required, along with effective communication and ethical responsibility.
Experience Required
Minimum 2 year(s)
Recepcionista at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Service Orientation, Reception Experience, Interpersonal Skills, Problem Solving, Opera System Experience, Fluency In English, Additional Languages
Specialization
Candidates should have a service-oriented personality and prior experience as a Receptionist. Strong interpersonal and problem-solving skills are essential, along with experience using the Opera system and fluency in English.
Experience Required
Minimum 2 year(s)
Recepcionista at Sonepar
, State of Mexico, Mexico - Full Time
Skills Needed
Assertive Communication, Teamwork, Office Suite Proficiency, Multiline Phone Management, Email Management, Confidential Document Handling
Specialization
Candidates must have a minimum of 2 years of experience as a receptionist and a high school diploma. Proficiency in Office Suite and the ability to work under pressure are also required.
Experience Required
Minimum 2 year(s)
Principal Frontend Engineer (Mexico Remote) at Turnitin, LLC
Ciudad de México, , Mexico - Full Time
Skills Needed
Frontend Development, Web Components, React, Micro Frontends, Typescript, Html5, Css3, Javascript, Unit Testing, Integration Testing, Debugging, Performance Optimization, Accessibility Standards, Responsive Design, Ci/Cd, Agile, Scrum
Specialization
Candidates should have over 10 years of professional experience in frontend development, with a strong focus on web components and modern frameworks like React. A deep understanding of TypeScript, HTML5, CSS3, and experience with testing frameworks is essential.
Experience Required
Minimum 10 year(s)
Cocinero A at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Intermediate Cooking, Luxury Restaurant Experience, Pressure Management, Team Collaboration
Specialization
Candidates should have intermediate cooking knowledge and at least one year of experience as a Cook B or higher. Experience in a luxury restaurant and the ability to work well under pressure in a fast-paced environment are also required.
Software Engineer III C# C++ at Valce Talent Solutions
Ciudad de México, , Mexico - Full Time
Skills Needed
C#, C++, Agile Development, Software Engineering, Unit Testing, Ci/Cd, Configuration Management, Debugging, Microservices, Cloud Technologies, Relational Databases, Pos Architecture, Javascript, Html, Ui Development, Mentorship
Specialization
Candidates should have a bachelor's degree in computer science or equivalent experience, with over 5 years in software development, particularly in C# and .NET. Additionally, at least 1 year of experience in C or C++ and familiarity with Agile methodologies is required.
Experience Required
Minimum 5 year(s)
Supervisor de Auxiliar de Áreas Publicas at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Supervision, Housekeeping, Guest Service, Problem Solving, Attention To Detail, Teamwork, Communication, Inventory Management, Maintenance Coordination, Time Management, Cultural Awareness, Emergency Procedures, Health And Safety, Quality Control, Customer Satisfaction, Training
Specialization
Candidates should have at least one year of experience in a similar role, preferably in luxury hotels. Strong supervisory and communication skills are essential.
Técnico de Ingenieria - Engineering Technician at ProDriven Global Brands
Juarez, Sonora, Mexico - Full Time
Skills Needed
Technical Support, Process Improvement, Documentation Development, Time Studies, Process Monitoring, Problem Solving, Work Instructions, Layouts, Control Plans, Pfmea, Kaizen, Flow Optimization, Line Balancing, Communication, Organization, Commitment
Specialization
Candidates should have a technical career or completed degree in Industrial Engineering, Industrial Processes, or Electromechanics. Intermediate English proficiency and experience in a similar role are required, along with knowledge of BOM, AutoCAD, Draftsight, and SolidWorks.
Experience Required
Minimum 2 year(s)
Supervisión de logística y Almacén - Mercado envíos at Mercado Libre
Ciudad de México, , Mexico - Full Time
Skills Needed
Team Management, Process Efficiency, Data Analysis, Kpi Management, Logistics, Supply Chain Management, Continuous Improvement, Collaboration, Operational Excellence, Problem Solving, Curiosity, Commitment, Teamwork, Adaptability, Leadership
Specialization
Candidates should have a degree in Industrial Engineering, Logistics Engineering, Business Administration, or related fields. Experience in team leadership and operational analysis within logistics or supply chain processes is preferred.
Experience Required
Minimum 2 year(s)
SC Fleet Sr Admin Assistant at PepsiCola Bottling Company of New York Inc
, Nuevo León, Mexico - Full Time
Skills Needed
Coordination, Monitoring, Problem Solving
Specialization
Experience in site coordination is required. Candidates are encouraged to apply even if they do not meet 100% of the requirements.
FBS Sr Data Governance Advisor at Capgemini Portugal
, , Mexico - Full Time
Skills Needed
Data Management, Data Analysis, Management Reporting, Vendor Management, Sql, Office Suite
Specialization
A bachelor's degree is preferred along with 5-7 years of related experience. The candidate should have a moderate understanding of data governance concepts and be fluent in English.
Experience Required
Minimum 5 year(s)
Auditor Intern at HP Law
Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
N/A
Specialization
Candidates must be enrolled in a university program. There are no specific experience requirements mentioned.
Support Engineer Level 2 at BlueOptima
Santa Ana Tepetitlán, jalisco, Mexico - Full Time
Skills Needed
Linux, Windows, Scripting, Bash, Python, Enterprise Storage, Data Copy, Replication, Disaster Recovery, Cloud Object Stores, Virtualization, Containerization, Networking, Security, Java, Troubleshooting
Specialization
Candidates should have advanced knowledge in Linux and Windows systems administration, along with strong scripting abilities. A minimum of 10-15 years of experience in IT, particularly with enterprise storage and cloud technologies, is expected.
Experience Required
Minimum 10 year(s)
ANALISTA DE ATENCIÓN DE CONTRACARGOS Y CONCILIACIÓN CONTABLE at Rotoplas
, , Mexico - Full Time
Skills Needed
Excel, Sql, Python, Tableau, Contracargos, Sap, Conciliaciones Contables, Análisis De Causas Raíz, Comunicación Efectiva, Enfoque En Resultados, Atención A Incidencias
Specialization
A degree in Data Science, Economics, Administration, Actuarial Science, Statistics, or Information Technology is required. Candidates should have at least 2 years of experience in relevant areas and proficiency in Excel, SQL, Python, and Tableau.
Experience Required
Minimum 2 year(s)
Coordinación de Maestría y Ejecutivo Coordinación de Maestría y Ejecuti at Tecnológico de Monterrey
, Querétaro, Mexico - Full Time
Skills Needed
Student Support, Project Management, Course Coordination, Academic Administration, Problem Solving, Communication, Service Orientation, Organization, Excel, Educational Platforms, English Language
Specialization
Candidates should have a professional degree and preferably a master's degree, along with five years of experience in the educational sector. Skills in student and faculty support, project management, and proficiency in Excel and educational platforms are essential.
Experience Required
Minimum 5 year(s)
Home Services Specialist at VirtueStaff
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Service, Hvac, Administrative Support, Sop Creation, Process Improvement, Communication Skills, Attention To Detail, Organizational Abilities, Crm, Chiirp, Sarah Systems
Specialization
Candidates must have proven experience in the HVAC industry and a strong background in customer service and administrative assistance. Expertise in SOP creation and exceptional communication skills are also required.
Experience Required
Minimum 2 year(s)
Accounts Payable Specialist at VirtueStaff
Ciudad de México, , Mexico - Full Time
Skills Needed
Accounts Payable, Vendor Management, Invoice Processing, Concur, Sage 300, Attention To Detail, Communication Skills, Organizational Skills, Time Management, Microsoft Office Suite, Troubleshooting, Reconciliation, Metrics Tracking, Team Collaboration, Administrative Tasks
Specialization
Candidates should have at least 2 years of accounts payable experience, preferably in the construction industry, and experience with Concur and Sage 300 is strongly preferred. Strong organizational skills, attention to detail, and effective communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
PROMOTOR CREDITO GRUPAL at Gentera
, Michoacán, Mexico - Full Time
Skills Needed
Community Engagement, Loan Promotion, Methodology Control, Follow Up, Productive Activities
Technical Support Advocate T1 at Boldr
Saltillo, Coahuila, Mexico -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Troubleshooting, Customer Satisfaction, Analytical Thinking, Conflict Resolution, Problem Solving, Adaptability, Communication, Empathy, Software Installation, Network Design, Performance Tuning, Documentation, Training, Collaboration, Metrics-Driven, Curiosity

Industry

Outsourcing and Offshoring Consulting

Description
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE This position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The Technical Support Representative work environment is focused on providing support to customers, partners and colleagues both in a fast-paced environment. A successful Technical Support Advocate operates efficiently in this climate, maintains composure, exhibits professionalism, understands our services, team needs and delivers the highest level of client satisfaction. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic. WHAT WILL YOU DO Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Maintains system functionality by testing computer components. Helps design and implement networks. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Maximizes computer systems capabilities by studying technical applications and making recommendations. Tests compatibility of new programs with existing ones. Gathers data to identify and evaluate technical purchasing options. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs. Installs software and necessary applications for workflow. Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers. Maintains system capability by testing computer components. Carries out software, network, and database performance tuning. Documents hardware and software updates. Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies. Prepares reference material for users by drafting operation instructions Support other team members to ensure program success WHAT WE’LL LIKE ABOUT YOU YOU ARE… Curious and authentic, just like us! #beboldr An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction YOU HAVE… 2 years of technical support experience: Preferably supporting customers via email and chat. Experience in providing technical support: installing and uninstalling apps from phones and computers. General knowledge of how web-based and mobile apps work. Passion for creating exceptional customer experiences and an ability to use challenging situations as an opportunity to exceed customer expectations. Ability to thrive in a dynamic and evolving environment – must be adaptable. Metrics-driven and proven ability to handle a high volume of customer interactions. Strong conflict resolution skills and even temperament in challenging situations. Native or near-native written and spoken English. Ability to properly understand and convey tone via written communications. Creative problem-solving skills. Impeccable judgment – the ability to make fact-based decisions that support desired outcomes, particularly in ambiguous situations. Loads of empathy – you genuinely care! Proactive attitude and ability to work with limited supervision. Plus Requirements Support the team by executing initiatives and collaborating on projects. Take initiative and identify areas of opportunity that you can contribute to help the team as it grows. Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to create customers for life. Flexible work schedule. Passion for Customer Experience. A proven ability to work remotely as part of a team but also with little direction is highly desired.
Responsibilities
The Technical Support Advocate is responsible for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for the product. This role involves resolving technical requests, maintaining system functionality, and training users on new software.
Technical Support Advocate T1 at Boldr
Saltillo, Coahuila, Mexico - Full Time
Skills Needed
Technical Support, Troubleshooting, Customer Satisfaction, Analytical Thinking, Conflict Resolution, Problem Solving, Adaptability, Communication, Empathy, Software Installation, Network Design, Performance Tuning, Documentation, Training, Collaboration, Metrics Driven, Curiosity
Specialization
Candidates should have 2 years of technical support experience, preferably in email and chat environments, along with a general knowledge of web-based and mobile apps. Strong analytical skills, conflict resolution abilities, and a passion for customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Productor/a Senior BTL at Selection Book
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Btl Production, Event Management, Budget Management, Supplier Coordination, Logistics Planning, Problem Solving, Time Management, Communication, Leadership, Attention To Detail, Negotiation, Project Management, Team Collaboration, Safety Protocols, Creativity, Proactivity
Specialization
Requires over 5 years of proven experience in BTL production and event management, with a strong network of reliable suppliers. Must demonstrate the ability to manage complex budgets and coordinate with multidisciplinary teams.
Experience Required
Minimum 5 year(s)
Encargado de Cuentas por Pagar at Madeline Hotel and Residences Auberge Resorts Collection
Corral del Risco, Nayarit, Mexico - Full Time
Skills Needed
Accounts Payable, Financial Systems, Microsoft Office, Accounting Software, Banking Portals, Effective Communication, Mathematical Skills, Confidentiality, Ethics, Responsibility, Hotel Industry Experience, Intermediate English
Specialization
Candidates should have a minimum of a high school diploma in Accounting or Finance and at least three years of experience in accounts payable. Proficiency in Microsoft Office, accounting software, and banking portals is required, along with effective communication and ethical responsibility.
Experience Required
Minimum 2 year(s)
Recepcionista at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Service Orientation, Reception Experience, Interpersonal Skills, Problem Solving, Opera System Experience, Fluency In English, Additional Languages
Specialization
Candidates should have a service-oriented personality and prior experience as a Receptionist. Strong interpersonal and problem-solving skills are essential, along with experience using the Opera system and fluency in English.
Experience Required
Minimum 2 year(s)
Recepcionista at Sonepar
, State of Mexico, Mexico - Full Time
Skills Needed
Assertive Communication, Teamwork, Office Suite Proficiency, Multiline Phone Management, Email Management, Confidential Document Handling
Specialization
Candidates must have a minimum of 2 years of experience as a receptionist and a high school diploma. Proficiency in Office Suite and the ability to work under pressure are also required.
Experience Required
Minimum 2 year(s)
Principal Frontend Engineer (Mexico Remote) at Turnitin, LLC
Ciudad de México, , Mexico - Full Time
Skills Needed
Frontend Development, Web Components, React, Micro Frontends, Typescript, Html5, Css3, Javascript, Unit Testing, Integration Testing, Debugging, Performance Optimization, Accessibility Standards, Responsive Design, Ci/Cd, Agile, Scrum
Specialization
Candidates should have over 10 years of professional experience in frontend development, with a strong focus on web components and modern frameworks like React. A deep understanding of TypeScript, HTML5, CSS3, and experience with testing frameworks is essential.
Experience Required
Minimum 10 year(s)
Cocinero A at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Intermediate Cooking, Luxury Restaurant Experience, Pressure Management, Team Collaboration
Specialization
Candidates should have intermediate cooking knowledge and at least one year of experience as a Cook B or higher. Experience in a luxury restaurant and the ability to work well under pressure in a fast-paced environment are also required.
Software Engineer III C# C++ at Valce Talent Solutions
Ciudad de México, , Mexico - Full Time
Skills Needed
C#, C++, Agile Development, Software Engineering, Unit Testing, Ci/Cd, Configuration Management, Debugging, Microservices, Cloud Technologies, Relational Databases, Pos Architecture, Javascript, Html, Ui Development, Mentorship
Specialization
Candidates should have a bachelor's degree in computer science or equivalent experience, with over 5 years in software development, particularly in C# and .NET. Additionally, at least 1 year of experience in C or C++ and familiarity with Agile methodologies is required.
Experience Required
Minimum 5 year(s)
Supervisor de Auxiliar de Áreas Publicas at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Supervision, Housekeeping, Guest Service, Problem Solving, Attention To Detail, Teamwork, Communication, Inventory Management, Maintenance Coordination, Time Management, Cultural Awareness, Emergency Procedures, Health And Safety, Quality Control, Customer Satisfaction, Training
Specialization
Candidates should have at least one year of experience in a similar role, preferably in luxury hotels. Strong supervisory and communication skills are essential.
Técnico de Ingenieria - Engineering Technician at ProDriven Global Brands
Juarez, Sonora, Mexico - Full Time
Skills Needed
Technical Support, Process Improvement, Documentation Development, Time Studies, Process Monitoring, Problem Solving, Work Instructions, Layouts, Control Plans, Pfmea, Kaizen, Flow Optimization, Line Balancing, Communication, Organization, Commitment
Specialization
Candidates should have a technical career or completed degree in Industrial Engineering, Industrial Processes, or Electromechanics. Intermediate English proficiency and experience in a similar role are required, along with knowledge of BOM, AutoCAD, Draftsight, and SolidWorks.
Experience Required
Minimum 2 year(s)
Supervisión de logística y Almacén - Mercado envíos at Mercado Libre
Ciudad de México, , Mexico - Full Time
Skills Needed
Team Management, Process Efficiency, Data Analysis, Kpi Management, Logistics, Supply Chain Management, Continuous Improvement, Collaboration, Operational Excellence, Problem Solving, Curiosity, Commitment, Teamwork, Adaptability, Leadership
Specialization
Candidates should have a degree in Industrial Engineering, Logistics Engineering, Business Administration, or related fields. Experience in team leadership and operational analysis within logistics or supply chain processes is preferred.
Experience Required
Minimum 2 year(s)
SC Fleet Sr Admin Assistant at PepsiCola Bottling Company of New York Inc
, Nuevo León, Mexico - Full Time
Skills Needed
Coordination, Monitoring, Problem Solving
Specialization
Experience in site coordination is required. Candidates are encouraged to apply even if they do not meet 100% of the requirements.
FBS Sr Data Governance Advisor at Capgemini Portugal
, , Mexico - Full Time
Skills Needed
Data Management, Data Analysis, Management Reporting, Vendor Management, Sql, Office Suite
Specialization
A bachelor's degree is preferred along with 5-7 years of related experience. The candidate should have a moderate understanding of data governance concepts and be fluent in English.
Experience Required
Minimum 5 year(s)
Auditor Intern at HP Law
Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
N/A
Specialization
Candidates must be enrolled in a university program. There are no specific experience requirements mentioned.
Support Engineer Level 2 at BlueOptima
Santa Ana Tepetitlán, jalisco, Mexico - Full Time
Skills Needed
Linux, Windows, Scripting, Bash, Python, Enterprise Storage, Data Copy, Replication, Disaster Recovery, Cloud Object Stores, Virtualization, Containerization, Networking, Security, Java, Troubleshooting
Specialization
Candidates should have advanced knowledge in Linux and Windows systems administration, along with strong scripting abilities. A minimum of 10-15 years of experience in IT, particularly with enterprise storage and cloud technologies, is expected.
Experience Required
Minimum 10 year(s)
ANALISTA DE ATENCIÓN DE CONTRACARGOS Y CONCILIACIÓN CONTABLE at Rotoplas
, , Mexico - Full Time
Skills Needed
Excel, Sql, Python, Tableau, Contracargos, Sap, Conciliaciones Contables, Análisis De Causas Raíz, Comunicación Efectiva, Enfoque En Resultados, Atención A Incidencias
Specialization
A degree in Data Science, Economics, Administration, Actuarial Science, Statistics, or Information Technology is required. Candidates should have at least 2 years of experience in relevant areas and proficiency in Excel, SQL, Python, and Tableau.
Experience Required
Minimum 2 year(s)
Coordinación de Maestría y Ejecutivo Coordinación de Maestría y Ejecuti at Tecnológico de Monterrey
, Querétaro, Mexico - Full Time
Skills Needed
Student Support, Project Management, Course Coordination, Academic Administration, Problem Solving, Communication, Service Orientation, Organization, Excel, Educational Platforms, English Language
Specialization
Candidates should have a professional degree and preferably a master's degree, along with five years of experience in the educational sector. Skills in student and faculty support, project management, and proficiency in Excel and educational platforms are essential.
Experience Required
Minimum 5 year(s)
Home Services Specialist at VirtueStaff
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Service, Hvac, Administrative Support, Sop Creation, Process Improvement, Communication Skills, Attention To Detail, Organizational Abilities, Crm, Chiirp, Sarah Systems
Specialization
Candidates must have proven experience in the HVAC industry and a strong background in customer service and administrative assistance. Expertise in SOP creation and exceptional communication skills are also required.
Experience Required
Minimum 2 year(s)
Accounts Payable Specialist at VirtueStaff
Ciudad de México, , Mexico - Full Time
Skills Needed
Accounts Payable, Vendor Management, Invoice Processing, Concur, Sage 300, Attention To Detail, Communication Skills, Organizational Skills, Time Management, Microsoft Office Suite, Troubleshooting, Reconciliation, Metrics Tracking, Team Collaboration, Administrative Tasks
Specialization
Candidates should have at least 2 years of accounts payable experience, preferably in the construction industry, and experience with Concur and Sage 300 is strongly preferred. Strong organizational skills, attention to detail, and effective communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
PROMOTOR CREDITO GRUPAL at Gentera
, Michoacán, Mexico - Full Time
Skills Needed
Community Engagement, Loan Promotion, Methodology Control, Follow Up, Productive Activities