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Jobs in Mexico

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Remote Bilingual Customer Service Representative | Mexico at Resolv.Global
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
English Communication, Customer Service, Bpo Experience, Call Center Operations, Multitasking, Inbound Support, Outbound Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat, Email Support, Retention
Specialization
Candidates must have previous US BPO experience and strong English communication skills. Strict technical requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Experience Required
Minimum 2 year(s)
ANALISTA DE INGRESOS at Macropay
Mérida, Yucatán, Mexico - Full Time
Skills Needed
Bank Reconciliations, Accounting Assistance, Sales Analysis, Payment Control, Financial Analysis
Specialization
Candidates must have a bachelor's degree in Administration, Accounting, or a related field. At least one year of experience as an accounting assistant and proficiency in bank reconciliations are required.
Jr. Statistician at NielsenIQ
Ciudad de México, , Mexico - Full Time
Skills Needed
Quantitative Analysis, Sampling Design Techniques, Quality Control Techniques, Sql, R, Python, Microsoft Excel, Microsoft Word, Microsoft Power Point, Database Structures, Statistical Analysis, Data Quality Control
Specialization
Requires a bachelor's degree in statistics, mathematics, economics, or engineering with a statistical emphasis. Candidates should have basic knowledge of SQL, R/Python, and sampling design techniques with 0-1 years of experience.
STEWARD FI at grupoposadp2
, Nayarit, Mexico - Full Time
Skills Needed
Kitchen Hygiene, Equipment Maintenance, Cleaning Standards, Utensil Care
Specialization
Requires a high school education and previous experience as a steward. Must possess technical knowledge related to kitchen hygiene and maintenance.
Product Engineering Co-Op at Copeland
Juarez, Sonora, Mexico - Full Time
Skills Needed
Solid Works, English Language, Effective Communication, Prototype Development, Technical Drawing, Laboratory Equipment Operation, Data Collection
Specialization
Candidates must be currently enrolled in an engineering degree program. Basic knowledge of Solid Works, intermediate English proficiency, and effective communication skills are required.
OSW - Desarrollador Host at Babel Group
Ciudad de México, , Mexico - Full Time
Skills Needed
Cobol, Cics, Jcl, Db2, Sql, Mainframe, Control M, Changeman, Agile, Jira, Remedy Helix, Connect Direct
Specialization
Requires up to 2 years of experience in COBOL programming with knowledge of Mainframe tools like JCL, DB2, and CICS. Familiarity with version control (ChangeMan) and scheduling tools (Control-M) is desired.
Docente de Maquillaje Virtual at Aprende Institute
Ciudad de México, , Mexico - Full Time
Skills Needed
Makeup Techniques, Visagism, Skin Preparation, Colorimetry, Social Makeup, Editorial Makeup, Self Makeup, Pedagogy, Virtual Teaching, Communication Skills, Student Assessment, Cosmetology
Specialization
Requires a technical or professional degree in makeup, cosmetology, or aesthetics, with proven professional makeup experience. Teaching experience and excellent communication skills are highly desired.
Experience Required
Minimum 2 year(s)
Auxiliar de presupuestos at Hermosillo
, Baja California, Mexico - Full Time
Skills Needed
Unit Price Analysis, Concept Catalog Creation, Blueprint Reading, Quantification, Opus 2010, Opus 2021, Revit, Problem Analysis, Administrative Control, Quality Focus, Results Orientation, Estimation
Specialization
Requires a degree in Civil Engineering or Architecture with 1 to 3 years of experience in unit price analysis. Conversational English and proficiency in OPUS software are required, with Revit being desirable.
Experience Required
Minimum 2 year(s)
CAJERO MIXTO DE BANCO at Coppel SA de C V
Santiago Ixcuintla, Nayarit, Mexico - Full Time
Skills Needed
Customer Service, Banking Operations, Sales, Digital Transaction Promotion, Cash Handling
Specialization
The candidate must be able to handle customer transactions with kindness and efficiency. No specific educational or experience requirements are listed, but the role focuses on service and sales.
Lider de proyectos de ingenierias IT at Coppel SA de C V
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Structured Cabling, Autocad, Security Devices, Project Coordination, Resource Management, It Engineering Design, Technical Supervision
Specialization
Requires a bachelor's degree in Architecture, Civil Engineering, Informatics, Telecommunications, Systems Engineering, Electrical Engineering, or related fields. Experience in structured cabling, AutoCAD, and security devices such as cameras and alarms is required.
Experience Required
Minimum 2 year(s)
GERENTE DE TIENDA MUEBLES at Coppel SA de C V
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
Staff Training, Supervision, Sales Growth, Visual Merchandising, Inventory Management, Customer Service, Store Management
Specialization
The candidate should have a bachelor's degree. Experience in retail management and leadership is implied by the seniority of the Store Manager role.
Experience Required
Minimum 5 year(s)
FBS Data Engineer (SQL & Power BI) at Capgemini Portugal
, , Mexico - Full Time
Skills Needed
Power Bi, Sql, Snowflake, Datawarehouse Concepts, Microsoft Fabric, Data Modeling, Data Pipeline Development, Api Integration, Data Governance, Etl
Specialization
Requires advanced proficiency in SQL and Power BI, with a strong understanding of data warehousing and governance. Candidates should be able to design and implement moderately complex data flows and pipelines with limited guidance.
Experience Required
Minimum 2 year(s)
Tier 1 Technical Support Agent at Resolv.Global
San Luis Potosí City, San Luis Potosí, Mexico - Full Time
Skills Needed
Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365
Specialization
Candidates must be located in Mexico with previous technical support experience and strong English skills. Specific hardware requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Tier 1 Technical Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico - Full Time
Skills Needed
Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365
Specialization
Candidates must be located in Mexico with previous technical support experience and strong English skills. Specific hardware requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Quality Control Inspector at QIMA
Ciudad de México, , Mexico - Full Time
Skills Needed
Quality Management, Aql Standards, English Proficiency, Attention To Detail, Professional Ethics, Inspection Reporting, Supplier Communication, Container Stuffing Supervision
Specialization
Candidates need at least 2 years of experience in quality management and knowledge of AQL standards and safety regulations. Proficiency in English and strong attention to detail are required.
Experience Required
Minimum 2 year(s)
Team Coach at Coppel SA de C V
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Agile Frameworks, Coaching, Mentoring, Metrics Analysis, Continuous Improvement, Team Facilitation, Value Stream Optimization, Data Driven Decision Making, Stakeholder Management, Self Management Development
Specialization
Requires a bachelor's degree in administration, IT, or engineering with at least 3 years of experience as a Project Manager or Scrum Master. Experience with scaled agile models like SAFe, LeSS, or Scaled Scrum is required.
Experience Required
Minimum 2 year(s)
Aux contable at Grupo Orenes
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
General Accounting, Tax Knowledge, Erp Systems, Microsoft Excel, Microsoft Word, Financial Statements, Expense Integration, Account Reconciliation, Invoice Processing, Audit Documentation, Analytical Thinking, Problem Solving
Specialization
Requires a degree in Public Accounting and at least 3 years of experience in general accounting. Proficiency in accounting ERPs and intermediate Excel skills are essential.
Experience Required
Minimum 2 year(s)
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Service, Field Recovery, Financial Product Management
Specialization
The candidate must be able to manage field recovery and provide comprehensive support to clients. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Relationship Management, Field Collection, Financial Product Knowledge
Specialization
The candidate must be able to manage field recovery activities and provide comprehensive support to customers. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
Digital Benefits Operations Manager - Broker - Seguros at AON Plc - Canada
Mexico City, , Mexico - Full Time
Skills Needed
Digital Operations, Platform Administration, Flexible Benefits Management, Corporate Account Management, Kpi Tracking, Sla Management, Process Automation, Lean Six Sigma, Ai Application, Advanced Excel, Power Bi, English Proficiency, Data Analysis, Stakeholder Coordination, Digital Transformation, Insurance Sector Knowledge
Specialization
Requires a bachelor's degree in Engineering, Actuarial Science, Systems, Administration, or a related field. Must have proven experience in digital operations, flexible benefits, and advanced proficiency in Excel, Power BI, and English.
Experience Required
Minimum 5 year(s)
Remote Bilingual Customer Service Representative | Mexico at Resolv.Global
Querétaro, Querétaro, Mexico -
Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

5.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English Communication, Customer Service, BPO Experience, Call Center Operations, Multitasking, Inbound Support, Outbound Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat, Email Support, Retention

Industry

Outsourcing and Offshoring Consulting

Description
We are currently hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations. This is a fully remote position for experienced customer service professionals with strong English communication skills, previous US BPO/call center experience, and the ability to thrive in fast-paced support environments. Compensation $5 USD per hour Paid weekly in arrears Independent Contract Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: Windows 11 PC (Mac not supported) 16 GB RAM Dual monitors Webcam i5 processor and up Fibre internet with a wired connection (Ethernet cable) Backup power solution Microsoft Teams / Office 365 Headset Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume and Prescreen Questionnaire Review One-Way Video Interview Live Interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. Requirements What We’re Looking For Previous US BPO / call center experience Excellent spoken and written English Strong customer service and communication skills Experience handling inbound and/or outbound customer interactions Ability to multitask and work efficiently across multiple systems Professional, reliable, and detail-oriented mindset Comfortable working in structured remote environments Experience Backgrounds We Welcome We are open to candidates with experience in the following areas: Customer Support Healthcare Support Technical Support Billing Support Sales Support Appointment Scheduling Collections Administrative Support Live Chat / Email Support Retention / Escalations Call Center / BPO Environments Please note: Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration. If you are an experienced customer service professional looking for long-term remote opportunities with growing international teams, we encourage you to apply.
Responsibilities
Provide high-quality customer support for US-based operations through inbound and outbound interactions. Handle various support functions including technical, billing, and administrative tasks in a fast-paced remote environment.
Remote Bilingual Customer Service Representative | Mexico at Resolv.Global
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
English Communication, Customer Service, Bpo Experience, Call Center Operations, Multitasking, Inbound Support, Outbound Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat, Email Support, Retention
Specialization
Candidates must have previous US BPO experience and strong English communication skills. Strict technical requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Experience Required
Minimum 2 year(s)
ANALISTA DE INGRESOS at Macropay
Mérida, Yucatán, Mexico - Full Time
Skills Needed
Bank Reconciliations, Accounting Assistance, Sales Analysis, Payment Control, Financial Analysis
Specialization
Candidates must have a bachelor's degree in Administration, Accounting, or a related field. At least one year of experience as an accounting assistant and proficiency in bank reconciliations are required.
Jr. Statistician at NielsenIQ
Ciudad de México, , Mexico - Full Time
Skills Needed
Quantitative Analysis, Sampling Design Techniques, Quality Control Techniques, Sql, R, Python, Microsoft Excel, Microsoft Word, Microsoft Power Point, Database Structures, Statistical Analysis, Data Quality Control
Specialization
Requires a bachelor's degree in statistics, mathematics, economics, or engineering with a statistical emphasis. Candidates should have basic knowledge of SQL, R/Python, and sampling design techniques with 0-1 years of experience.
STEWARD FI at grupoposadp2
, Nayarit, Mexico - Full Time
Skills Needed
Kitchen Hygiene, Equipment Maintenance, Cleaning Standards, Utensil Care
Specialization
Requires a high school education and previous experience as a steward. Must possess technical knowledge related to kitchen hygiene and maintenance.
Product Engineering Co-Op at Copeland
Juarez, Sonora, Mexico - Full Time
Skills Needed
Solid Works, English Language, Effective Communication, Prototype Development, Technical Drawing, Laboratory Equipment Operation, Data Collection
Specialization
Candidates must be currently enrolled in an engineering degree program. Basic knowledge of Solid Works, intermediate English proficiency, and effective communication skills are required.
OSW - Desarrollador Host at Babel Group
Ciudad de México, , Mexico - Full Time
Skills Needed
Cobol, Cics, Jcl, Db2, Sql, Mainframe, Control M, Changeman, Agile, Jira, Remedy Helix, Connect Direct
Specialization
Requires up to 2 years of experience in COBOL programming with knowledge of Mainframe tools like JCL, DB2, and CICS. Familiarity with version control (ChangeMan) and scheduling tools (Control-M) is desired.
Docente de Maquillaje Virtual at Aprende Institute
Ciudad de México, , Mexico - Full Time
Skills Needed
Makeup Techniques, Visagism, Skin Preparation, Colorimetry, Social Makeup, Editorial Makeup, Self Makeup, Pedagogy, Virtual Teaching, Communication Skills, Student Assessment, Cosmetology
Specialization
Requires a technical or professional degree in makeup, cosmetology, or aesthetics, with proven professional makeup experience. Teaching experience and excellent communication skills are highly desired.
Experience Required
Minimum 2 year(s)
Auxiliar de presupuestos at Hermosillo
, Baja California, Mexico - Full Time
Skills Needed
Unit Price Analysis, Concept Catalog Creation, Blueprint Reading, Quantification, Opus 2010, Opus 2021, Revit, Problem Analysis, Administrative Control, Quality Focus, Results Orientation, Estimation
Specialization
Requires a degree in Civil Engineering or Architecture with 1 to 3 years of experience in unit price analysis. Conversational English and proficiency in OPUS software are required, with Revit being desirable.
Experience Required
Minimum 2 year(s)
CAJERO MIXTO DE BANCO at Coppel SA de C V
Santiago Ixcuintla, Nayarit, Mexico - Full Time
Skills Needed
Customer Service, Banking Operations, Sales, Digital Transaction Promotion, Cash Handling
Specialization
The candidate must be able to handle customer transactions with kindness and efficiency. No specific educational or experience requirements are listed, but the role focuses on service and sales.
Lider de proyectos de ingenierias IT at Coppel SA de C V
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Structured Cabling, Autocad, Security Devices, Project Coordination, Resource Management, It Engineering Design, Technical Supervision
Specialization
Requires a bachelor's degree in Architecture, Civil Engineering, Informatics, Telecommunications, Systems Engineering, Electrical Engineering, or related fields. Experience in structured cabling, AutoCAD, and security devices such as cameras and alarms is required.
Experience Required
Minimum 2 year(s)
GERENTE DE TIENDA MUEBLES at Coppel SA de C V
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
Staff Training, Supervision, Sales Growth, Visual Merchandising, Inventory Management, Customer Service, Store Management
Specialization
The candidate should have a bachelor's degree. Experience in retail management and leadership is implied by the seniority of the Store Manager role.
Experience Required
Minimum 5 year(s)
FBS Data Engineer (SQL & Power BI) at Capgemini Portugal
, , Mexico - Full Time
Skills Needed
Power Bi, Sql, Snowflake, Datawarehouse Concepts, Microsoft Fabric, Data Modeling, Data Pipeline Development, Api Integration, Data Governance, Etl
Specialization
Requires advanced proficiency in SQL and Power BI, with a strong understanding of data warehousing and governance. Candidates should be able to design and implement moderately complex data flows and pipelines with limited guidance.
Experience Required
Minimum 2 year(s)
Tier 1 Technical Support Agent at Resolv.Global
San Luis Potosí City, San Luis Potosí, Mexico - Full Time
Skills Needed
Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365
Specialization
Candidates must be located in Mexico with previous technical support experience and strong English skills. Specific hardware requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Tier 1 Technical Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico - Full Time
Skills Needed
Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365
Specialization
Candidates must be located in Mexico with previous technical support experience and strong English skills. Specific hardware requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Quality Control Inspector at QIMA
Ciudad de México, , Mexico - Full Time
Skills Needed
Quality Management, Aql Standards, English Proficiency, Attention To Detail, Professional Ethics, Inspection Reporting, Supplier Communication, Container Stuffing Supervision
Specialization
Candidates need at least 2 years of experience in quality management and knowledge of AQL standards and safety regulations. Proficiency in English and strong attention to detail are required.
Experience Required
Minimum 2 year(s)
Team Coach at Coppel SA de C V
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Agile Frameworks, Coaching, Mentoring, Metrics Analysis, Continuous Improvement, Team Facilitation, Value Stream Optimization, Data Driven Decision Making, Stakeholder Management, Self Management Development
Specialization
Requires a bachelor's degree in administration, IT, or engineering with at least 3 years of experience as a Project Manager or Scrum Master. Experience with scaled agile models like SAFe, LeSS, or Scaled Scrum is required.
Experience Required
Minimum 2 year(s)
Aux contable at Grupo Orenes
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
General Accounting, Tax Knowledge, Erp Systems, Microsoft Excel, Microsoft Word, Financial Statements, Expense Integration, Account Reconciliation, Invoice Processing, Audit Documentation, Analytical Thinking, Problem Solving
Specialization
Requires a degree in Public Accounting and at least 3 years of experience in general accounting. Proficiency in accounting ERPs and intermediate Excel skills are essential.
Experience Required
Minimum 2 year(s)
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Service, Field Recovery, Financial Product Management
Specialization
The candidate must be able to manage field recovery and provide comprehensive support to clients. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Relationship Management, Field Collection, Financial Product Knowledge
Specialization
The candidate must be able to manage field recovery activities and provide comprehensive support to customers. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
Digital Benefits Operations Manager - Broker - Seguros at AON Plc - Canada
Mexico City, , Mexico - Full Time
Skills Needed
Digital Operations, Platform Administration, Flexible Benefits Management, Corporate Account Management, Kpi Tracking, Sla Management, Process Automation, Lean Six Sigma, Ai Application, Advanced Excel, Power Bi, English Proficiency, Data Analysis, Stakeholder Coordination, Digital Transformation, Insurance Sector Knowledge
Specialization
Requires a bachelor's degree in Engineering, Actuarial Science, Systems, Administration, or a related field. Must have proven experience in digital operations, flexible benefits, and advanced proficiency in Excel, Power BI, and English.
Experience Required
Minimum 5 year(s)