Full job description

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.

We are currently seeking confident, motivated and service-driven individuals to join our teams as Restaurant Supervisor at The Falmouth Hotel.

Please note, this role is based on 32 hours per week.

Responsibilities

• Support the day-to-day operation of the restaurant, ensuring smooth and professional service.
• Lead and motivate the team during service, setting the standard through example.
• Maintain exceptional standards of presentation, cleanliness and guest care.
• Handle guest enquiries, feedback and service recovery confidently and professionally.
• Support the training and development of team members to promote consistency and quality.
• Work closely with kitchen teams to ensure effective communication and seamless service.
• Assist with stock control, ordering and cash handling procedures where required.
• Support private dining and event service when needed.

Requirements

• Previous experience in a food and beverage supervisory role.
• Strong leadership skills with the ability to motivate and support a team.
• Excellent communication skills and a professional, positive manner.
• A proactive, hands-on approach with strong attention to detail.
• Ability to perform well under pressure in a busy environment.
• Flexibility to work evenings, weekends and holidays.
• A genuine commitment to delivering outstanding guest experiences.

Benefits

• 100% shared tips
• Full training
• Opportunities to grow and progress within our four hotels
• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
• Company Pension Contributions
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties
• 
  
• *Please not we do not ofer live in accommodation*
•