The OpportunityAs a Senior Solutions Engineer, you’ll become a technical escalation point within the engineering team while taking ownership of complex infrastructure and cloud projects from initial discovery through to successful delivery.

You’ll work directly with customers, lead technical implementations, improve engineering standards and mentor less-experienced colleagues.

The environment is varied and technically broad. One day you could be troubleshooting a complex virtualised server environment; the next, leading an Azure deployment, network upgrade or disaster recovery project.

• What You’ll Be DoingActing as a senior technical escalation point for complex infrastructure, cloud, networking and security issues.
• Leading infrastructure projects from planning and design through to implementation, documentation and handover.
• Delivering server migrations, virtualisation deployments, Azure solutions and network upgrades.
• Working directly with customers to understand their requirements and translate them into practical technical solutions.
• Managing expectations and communicating clearly throughout complex implementations.
• Designing and implementing security solutions across firewalls, endpoints and cloud environments.
• Supporting disaster recovery planning and the implementation of resilient backup solutions.
• Mentoring junior engineers and helping them develop their technical and troubleshooting capabilities.
• Improving engineering standards, processes and technical documentation.
• Producing clear system documentation, performance reports and recommendations for customers.

• The Technical BackgroundYou’ll need strong hands-on experience across the following:Windows Server administration, configuration and advanced troubleshooting.
• Active Directory, DNS, DHCP, Group Policy and WDS.
• Server virtualisation using Hyper-V and/or VMware.
• Microsoft Azure, including Azure AD/Entra ID, Virtual Machines and Storage.
• Backup and disaster recovery technologies such as Veeam, Cove or Acronis.
• Networking fundamentals, including TCP/IP, VLANs, subnetting, VPNs and LAGs.
• Configuring and managing enterprise firewalls such as Fortinet, Juniper, WatchGuard or Palo Alto.
• Storage platforms such as Dell PowerVault or Synology, including LUNs, RAID and storage pools.
• Endpoint security technologies, ideally Microsoft Defender and/or Sophos.
• Delivering complex server, cloud and network infrastructure projects.