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Jobs in New Brunswick

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Outlet Manager - In Villa Dinning at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Excel, Ms Word, Publisher, Powerpoint, Micros, Interpersonal Communication, Leadership, Organizational Skills, Customer Service, Team Player, Problem Resolution, Budget Management, Inventory Control, Hygiene Standards, Service Recovery, Training
Specialization
A Hotel Restaurant Management graduate with 1-2 years of experience in international chain hotels at a managerial level is required. Candidates should possess effective communication skills and experience in a multicultural environment.
shift supervisor - Store# 25594, CHAMPLAIN & COLLEGE at Starbucks
Dieppe, New Brunswick, Canada - Full Time
Skills Needed
Training, Coaching, Customer Service, Teamwork, Communication, Interpersonal Skills, Retail Knowledge, Leadership, Motivation, Problem Solving, Quality Control, Performance Feedback, Positive Environment, Operational Execution, Recipe Adherence, Presentation Standards
Specialization
Candidates should have effective communication skills and the ability to work as part of a team. Knowledge of the retail environment and strong interpersonal skills are also important.
Front Desk Agent at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Guest Relations, Cashiering, Problem Solving, Communication, Teamwork, Multi Cultural Awareness, Attention To Detail, Customer Service, Professional Appearance, Time Management, Conflict Resolution, Adaptability, Sales Skills, Knowledge Of Promotions, Health & Safety Compliance, Report Preparation
Specialization
Post-secondary education or relevant qualifications in Hotel Management is required. A minimum of 2 years of Front Desk or Guest Relations experience in a four or five-star hotel is preferred.
Experience Required
Minimum 2 year(s)
Assistant Manager at Circle K
Salisbury, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Planning And Organizing, Communicating, Cash Handling, Bookkeeping, Problem Solving, Advocating, Empathizing, Safety, Security, Management Skills, Motivation, Willingness To Learn
Specialization
Looking for candidates with customer service skills, planning and organizing abilities, and cash-handling experience. Retail experience and management skills are a plus.
Language Teacher at Multicultural Association of the Greater Moncton Area
Moncton, New Brunswick, Canada - Full Time
Skills Needed
Communication Skills, Classroom Management, Lesson Planning, Crisis Management, Diversity Awareness, Time Management, Technology Proficiency, Teaching Experience, Assessment Skills, Organizational Skills, Adaptability, Collaboration, Engagement Techniques, Student Support, Record Keeping, Community Resource Knowledge
Specialization
The ideal candidate should possess a TESL Canada recognized TESL/TESOL certificate or equivalent diploma and have 600 hours of ESL teaching experience. Knowledge of local community resources for newcomers and experience working in a multicultural environment is also required.
Experience Required
Minimum 2 year(s)
GESTIONNAIRE DE L'ENTRETIEN DU BATIMENT at MHRP/MPRH (by/par R-2)
Campbellton, New Brunswick, Canada - Full Time
Skills Needed
Team Management, Building Maintenance, Hvac Systems, Boilers, Compressors, Electrical Equipment, Bilingual Communication, Analytical Judgment, Organizational Skills, Safety Standards, Training And Development, Budget Management, Preventive Maintenance, Technical Support, Collaboration, Event Operations
Specialization
We are looking for an experienced leader with a valid certification in building mechanics or a related college/university degree. Candidates should have at least 5 years of progressive supervisory experience and be bilingual in French and English.
Experience Required
Minimum 5 year(s)
Team Member, Firehouse Subs - Fredericton, NB at Firehouse Subs - NB, PEI, NS
, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Reliability, Positive Attitude, Fast Paced Environment, Hygiene, Problem Solving, Food Preparation, Hospitality, Menu Knowledge, Flexibility, Adherence To Policies
Specialization
Candidates should have previous experience in a restaurant or customer service role, strong communication skills, and the ability to work in a fast-paced environment. Reliability and a positive attitude are essential for this role.
Bilingual Customer Service Representative at Brasserie Labatt
Moncton, New Brunswick, Canada - Full Time
Skills Needed
Bilingual, Customer Service, Multitasking, Time Management, Resilience, Ownership Mindset, Negotiation Skills, Digital Literacy, Microsoft Office
Specialization
A high school diploma or equivalent is required, with a college diploma preferred. Previous customer service experience of 1-2 years is necessary, and bilingual proficiency in English and French is a must.
Department Manager at H&M Group
Dieppe, New Brunswick, Canada - Full Time
Skills Needed
Leadership, Communication, Analytical Skills, Customer Service, Sales Management, Team Development, Fashion Awareness, Operational Management, Visual Merchandising, Performance Management, Collaboration, Problem Solving, Budget Management, Recruitment, Training, Feedback
Specialization
The ideal candidate should be a strong leader with effective communication skills and a customer-centric approach. You should be ambitious, analytical, and capable of managing team performance and operational tasks.
Experience Required
Minimum 2 year(s)
Trade Helper (maintenance cleaner) at Interfor Corporation
Belledune, New Brunswick, Canada - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Mechanical Inclination, Safety Practices, Initiative, Physical Ability, Fast Paced Environment
Specialization
Ideally, candidates should have 2 years of experience in a sawmill or industrial environment and a sound understanding of safety regulations. Candidates must also be physically capable of performing the duties required, including lifting and climbing.
Experience Required
Minimum 2 year(s)
Procurement Associate at Enterprise Wide
Saint John, New Brunswick, Canada - Full Time
Skills Needed
Procurement, Supply Chain, Logistics, Time Management, Organizational Skills, Communication Skills, Interpersonal Skills, Team Player, Microsoft Office, Steel Industry Knowledge
Specialization
Candidates should have purchasing or supply chain experience or relevant post-secondary education. Proficiency in Microsoft Office and strong organizational skills are essential.
(ASD-W) Casual Educational Assistant - Fredericton/Oromocto and surroundin at GNB Parts I II III Agriculture Aquaculture and Fisheries
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Assisting Teachers, Supervision, Tutoring, Record Keeping, Health Support, Transportation Assistance, Classroom Support, Material Preparation
Specialization
Graduation from high school and completion of an approved training course related to the field are required. Experience in dealing with children or an equivalent combination of training and experience is also necessary.
Brokerage Representative Callers at UPS
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Verbal Communication, Written Communication, Customer Service, Call Center Experience, Office Experience, Computer Skills, Microsoft Office, Typing Skills, Multitasking, Fast Paced Environment
Specialization
Excellent verbal and written communication skills in English are required, with French skills highly desired. Previous customer service experience is required, along with intermediate computer skills and the ability to work with minimal supervision.
Resident Manager - Moncton, NB at KILLAM PROPERTIES INC.
Moncton, New Brunswick, Canada - Full Time
Skills Needed
Property Management, General Maintenance, Problem Solving, Communication Skills, Teamwork, Multi Tasking, Customer Service, Event Hosting
Specialization
Candidates should have previous experience in property management or a similar role, with knowledge of general maintenance being an asset. Strong communication skills and the ability to work in a fast-paced environment are essential.
General Laborer at Veolia Environnement SA
Coverdale Parish, New Brunswick, Canada - Full Time
Skills Needed
Tractor Operation, Forklift Operation, Interpersonal Skills, Teamwork, Customer Service, Time Management, Problem Solving, Detail Oriented, Self Starter, Health And Safety Conscious, Physical Ability, Manual Ability
Specialization
Candidates should have a minimum of 1 year of relevant experience and hold a class 5 driver's license. Experience with operating a tractor and forklift is considered an asset.
Chef des Opérations at JYSK Canada
Saint John, New Brunswick, Canada - Full Time
Skills Needed
Leadership, Teamwork, Inventory Management, Loss Prevention, Customer Service, Flexibility, Communication, Problem Solving
Specialization
The role requires the ability to work independently or as part of a team, along with a dynamic and positive personality with strong leadership skills. A minimum of 2 years of retail management and customer service experience is required, along with a high school diploma or equivalent preferred.
Experience Required
Minimum 2 year(s)
Cleaner at Dexterra Group Inc
Salisbury Parish, New Brunswick, Canada - Full Time
Skills Needed
Strong People Skills, Communication, Team Player, Detail Oriented, Self Motivated, Hands On Work, Ability To Take Direction
Specialization
Candidates should possess strong people skills and the ability to communicate effectively with customers and co-workers. WHMIS certification and vulnerability sector clearance are required, with training provided for both.
Part-Time Sales Help at Lids
Saint John, New Brunswick, Canada - Full Time
Skills Needed
Interpersonal Skills, Communication, Customer Service, Product Knowledge, Inventory Management, Sales Techniques, Teamwork, Problem Solving
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Retail Sales Representative at Acosta Sales Marketing
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Retail Sales, Customer Service, Communication Skills, Sales Strategies, Merchandising, Pos Placement, Problem Solving, Relationship Building, Presentation Skills, Organization
Specialization
Candidates should possess excellent communication and sales skills, along with enthusiasm and superior presentation abilities. Being highly organized and a natural problem solver with a knack for sales is essential.
Experience Required
Minimum 2 year(s)
Customer Experience Associate - Campbellton, NB (Full-time, 37.5h/week) at TD Canada Trust
Campbellton, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Financial Transactions, Problem Solving, Communication, Time Management, Ms Office, Organizational Skills, Detail Oriented, Teamwork, Initiative, Planning, Customer Experience, Confidentiality, Adaptability, Relationship Building, Operational Excellence
Specialization
Candidates should have a high school diploma and at least one year of relevant experience, with an undergraduate degree being an asset. Strong administrative, organizational, and communication skills are essential for success in this fast-paced environment.
Outlet Manager - In Villa Dinning at Accor
Baie-Sainte-Anne, New Brunswick, Canada -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, MS Word, Publisher, PowerPoint, Micros, Interpersonal Communication, Leadership, Organizational Skills, Customer Service, Team Player, Problem Resolution, Budget Management, Inventory Control, Hygiene Standards, Service Recovery, Training

Industry

Hospitality

Description
Company Description Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome. Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand. Job Description To manage the operations of the In-Villa Dining, including the development and performance management of employees. To oversee the financial aspect of the operations, optimizing profits and minimize cost through stock control and forecasting. Assists in overseeing and directing all aspects of the Food and Beverage and to ensure the highest level of service quality is provided to the Hotel’s guests and patrons. KEY ROLES & RESPONSIBILITIES Direct and supervise the work of the assistant Restaurant managers or Restaurant supervisors Keep assistant managers or supervisors promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action Handle complaints and as and when required make effective service recovery Ask guests for feedback; review feedback/internal processes and take corrective action for improvement Regularly inspect food & beverage quality. Be present in day-to-day outlet operations to ensure standards are being followed Follow established and proper Accounting procedures Prepare and manage the Restaurant budget and forecast reports, with the goal of increasing sales and minimizing costs, including food, beverage, supply, utility and labor costs Attend daily F&B meetings and channel essential information down the line Hold monthly one-to-one meeting with staff to establish and monitor targets and their achievement. Be knowledgeable of hotel information to answer guest inquiries; always recommending the hotel’s food & beverage outlets prior to outside facilities Oversee the training and supervision of Restaurant employees, which includes work allocation, performance evaluation, training, and problem resolution Prepares weekly staff schedule keeping in mind-anticipated business, existing budget and standards of service Ensure a safe working and guest environment to reduce the risk of injury and accidents Ensure highest level of service in the Restaurant by effectively responding to complaints, taking any and all appropriate actions to turn dissatisfied guests to return guests Prepare the payroll reports as required Attend monthly staff meetings to discuss P&L statement and operational issues Establish guest database with preference records of regular guests Establish/review sales incentive programs on a periodic basis, rewarding high achievers Maintain and control inventory of outlet/restaurant equipment Constantly monitor the staff's appearance, attitude and degree of professionalism Consistently look for improvements in the Restaurant to stay on top of competitors Working to ensure standards of hygiene are maintained Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Housekeeping and Engineering Department Maintain opening, running and closing duties for department PERSONAL ATTRIBUTES Knowledge of Excel, MS Word, Publisher, PowerPoint & Micros Must be well-presented and professionally groomed at all times Experienced in all aspects of restaurants service. Effective interpersonal communication skills with an outgoing personality Physically fit, self-motivated and demonstrates leadership qualities Team player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination Proven organizational skills, able to set and meet deadlines with quality results Must possess good communication skills for dealing with diverse staff Qualifications Hotel Restaurant Management graduate Minimum 1 or 2 years experience in international chain hotels within Pub/Bar environment at a managerial level Additional Information Excellent planning and organisational skills Ability to communicate with colleagues at all levels Experience of working in a multi cultural environment Ability to manage a number of tasks at any one time Oral and written fluency in English Friendly Displays initiative Team player Customer/people oriented Responsible and helpful

How To Apply:

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Responsibilities
Manage the operations of In-Villa Dining, including employee development and performance management. Oversee financial aspects, optimize profits, and ensure high service quality for guests.
Outlet Manager - In Villa Dinning at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Excel, Ms Word, Publisher, Powerpoint, Micros, Interpersonal Communication, Leadership, Organizational Skills, Customer Service, Team Player, Problem Resolution, Budget Management, Inventory Control, Hygiene Standards, Service Recovery, Training
Specialization
A Hotel Restaurant Management graduate with 1-2 years of experience in international chain hotels at a managerial level is required. Candidates should possess effective communication skills and experience in a multicultural environment.
shift supervisor - Store# 25594, CHAMPLAIN & COLLEGE at Starbucks
Dieppe, New Brunswick, Canada - Full Time
Skills Needed
Training, Coaching, Customer Service, Teamwork, Communication, Interpersonal Skills, Retail Knowledge, Leadership, Motivation, Problem Solving, Quality Control, Performance Feedback, Positive Environment, Operational Execution, Recipe Adherence, Presentation Standards
Specialization
Candidates should have effective communication skills and the ability to work as part of a team. Knowledge of the retail environment and strong interpersonal skills are also important.
Front Desk Agent at Accor
Baie-Sainte-Anne, New Brunswick, Canada - Full Time
Skills Needed
Guest Relations, Cashiering, Problem Solving, Communication, Teamwork, Multi Cultural Awareness, Attention To Detail, Customer Service, Professional Appearance, Time Management, Conflict Resolution, Adaptability, Sales Skills, Knowledge Of Promotions, Health & Safety Compliance, Report Preparation
Specialization
Post-secondary education or relevant qualifications in Hotel Management is required. A minimum of 2 years of Front Desk or Guest Relations experience in a four or five-star hotel is preferred.
Experience Required
Minimum 2 year(s)
Assistant Manager at Circle K
Salisbury, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Planning And Organizing, Communicating, Cash Handling, Bookkeeping, Problem Solving, Advocating, Empathizing, Safety, Security, Management Skills, Motivation, Willingness To Learn
Specialization
Looking for candidates with customer service skills, planning and organizing abilities, and cash-handling experience. Retail experience and management skills are a plus.
Language Teacher at Multicultural Association of the Greater Moncton Area
Moncton, New Brunswick, Canada - Full Time
Skills Needed
Communication Skills, Classroom Management, Lesson Planning, Crisis Management, Diversity Awareness, Time Management, Technology Proficiency, Teaching Experience, Assessment Skills, Organizational Skills, Adaptability, Collaboration, Engagement Techniques, Student Support, Record Keeping, Community Resource Knowledge
Specialization
The ideal candidate should possess a TESL Canada recognized TESL/TESOL certificate or equivalent diploma and have 600 hours of ESL teaching experience. Knowledge of local community resources for newcomers and experience working in a multicultural environment is also required.
Experience Required
Minimum 2 year(s)
GESTIONNAIRE DE L'ENTRETIEN DU BATIMENT at MHRP/MPRH (by/par R-2)
Campbellton, New Brunswick, Canada - Full Time
Skills Needed
Team Management, Building Maintenance, Hvac Systems, Boilers, Compressors, Electrical Equipment, Bilingual Communication, Analytical Judgment, Organizational Skills, Safety Standards, Training And Development, Budget Management, Preventive Maintenance, Technical Support, Collaboration, Event Operations
Specialization
We are looking for an experienced leader with a valid certification in building mechanics or a related college/university degree. Candidates should have at least 5 years of progressive supervisory experience and be bilingual in French and English.
Experience Required
Minimum 5 year(s)
Team Member, Firehouse Subs - Fredericton, NB at Firehouse Subs - NB, PEI, NS
, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Reliability, Positive Attitude, Fast Paced Environment, Hygiene, Problem Solving, Food Preparation, Hospitality, Menu Knowledge, Flexibility, Adherence To Policies
Specialization
Candidates should have previous experience in a restaurant or customer service role, strong communication skills, and the ability to work in a fast-paced environment. Reliability and a positive attitude are essential for this role.
Bilingual Customer Service Representative at Brasserie Labatt
Moncton, New Brunswick, Canada - Full Time
Skills Needed
Bilingual, Customer Service, Multitasking, Time Management, Resilience, Ownership Mindset, Negotiation Skills, Digital Literacy, Microsoft Office
Specialization
A high school diploma or equivalent is required, with a college diploma preferred. Previous customer service experience of 1-2 years is necessary, and bilingual proficiency in English and French is a must.
Department Manager at H&M Group
Dieppe, New Brunswick, Canada - Full Time
Skills Needed
Leadership, Communication, Analytical Skills, Customer Service, Sales Management, Team Development, Fashion Awareness, Operational Management, Visual Merchandising, Performance Management, Collaboration, Problem Solving, Budget Management, Recruitment, Training, Feedback
Specialization
The ideal candidate should be a strong leader with effective communication skills and a customer-centric approach. You should be ambitious, analytical, and capable of managing team performance and operational tasks.
Experience Required
Minimum 2 year(s)
Trade Helper (maintenance cleaner) at Interfor Corporation
Belledune, New Brunswick, Canada - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Mechanical Inclination, Safety Practices, Initiative, Physical Ability, Fast Paced Environment
Specialization
Ideally, candidates should have 2 years of experience in a sawmill or industrial environment and a sound understanding of safety regulations. Candidates must also be physically capable of performing the duties required, including lifting and climbing.
Experience Required
Minimum 2 year(s)
Procurement Associate at Enterprise Wide
Saint John, New Brunswick, Canada - Full Time
Skills Needed
Procurement, Supply Chain, Logistics, Time Management, Organizational Skills, Communication Skills, Interpersonal Skills, Team Player, Microsoft Office, Steel Industry Knowledge
Specialization
Candidates should have purchasing or supply chain experience or relevant post-secondary education. Proficiency in Microsoft Office and strong organizational skills are essential.
(ASD-W) Casual Educational Assistant - Fredericton/Oromocto and surroundin at GNB Parts I II III Agriculture Aquaculture and Fisheries
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Assisting Teachers, Supervision, Tutoring, Record Keeping, Health Support, Transportation Assistance, Classroom Support, Material Preparation
Specialization
Graduation from high school and completion of an approved training course related to the field are required. Experience in dealing with children or an equivalent combination of training and experience is also necessary.
Brokerage Representative Callers at UPS
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Verbal Communication, Written Communication, Customer Service, Call Center Experience, Office Experience, Computer Skills, Microsoft Office, Typing Skills, Multitasking, Fast Paced Environment
Specialization
Excellent verbal and written communication skills in English are required, with French skills highly desired. Previous customer service experience is required, along with intermediate computer skills and the ability to work with minimal supervision.
Resident Manager - Moncton, NB at KILLAM PROPERTIES INC.
Moncton, New Brunswick, Canada - Full Time
Skills Needed
Property Management, General Maintenance, Problem Solving, Communication Skills, Teamwork, Multi Tasking, Customer Service, Event Hosting
Specialization
Candidates should have previous experience in property management or a similar role, with knowledge of general maintenance being an asset. Strong communication skills and the ability to work in a fast-paced environment are essential.
General Laborer at Veolia Environnement SA
Coverdale Parish, New Brunswick, Canada - Full Time
Skills Needed
Tractor Operation, Forklift Operation, Interpersonal Skills, Teamwork, Customer Service, Time Management, Problem Solving, Detail Oriented, Self Starter, Health And Safety Conscious, Physical Ability, Manual Ability
Specialization
Candidates should have a minimum of 1 year of relevant experience and hold a class 5 driver's license. Experience with operating a tractor and forklift is considered an asset.
Chef des Opérations at JYSK Canada
Saint John, New Brunswick, Canada - Full Time
Skills Needed
Leadership, Teamwork, Inventory Management, Loss Prevention, Customer Service, Flexibility, Communication, Problem Solving
Specialization
The role requires the ability to work independently or as part of a team, along with a dynamic and positive personality with strong leadership skills. A minimum of 2 years of retail management and customer service experience is required, along with a high school diploma or equivalent preferred.
Experience Required
Minimum 2 year(s)
Cleaner at Dexterra Group Inc
Salisbury Parish, New Brunswick, Canada - Full Time
Skills Needed
Strong People Skills, Communication, Team Player, Detail Oriented, Self Motivated, Hands On Work, Ability To Take Direction
Specialization
Candidates should possess strong people skills and the ability to communicate effectively with customers and co-workers. WHMIS certification and vulnerability sector clearance are required, with training provided for both.
Part-Time Sales Help at Lids
Saint John, New Brunswick, Canada - Full Time
Skills Needed
Interpersonal Skills, Communication, Customer Service, Product Knowledge, Inventory Management, Sales Techniques, Teamwork, Problem Solving
Specialization
Candidates should possess strong interpersonal skills and the ability to communicate clearly. Physical requirements include the ability to lift up to 50 pounds and stand for extended periods.
Retail Sales Representative at Acosta Sales Marketing
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Retail Sales, Customer Service, Communication Skills, Sales Strategies, Merchandising, Pos Placement, Problem Solving, Relationship Building, Presentation Skills, Organization
Specialization
Candidates should possess excellent communication and sales skills, along with enthusiasm and superior presentation abilities. Being highly organized and a natural problem solver with a knack for sales is essential.
Experience Required
Minimum 2 year(s)
Customer Experience Associate - Campbellton, NB (Full-time, 37.5h/week) at TD Canada Trust
Campbellton, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Financial Transactions, Problem Solving, Communication, Time Management, Ms Office, Organizational Skills, Detail Oriented, Teamwork, Initiative, Planning, Customer Experience, Confidentiality, Adaptability, Relationship Building, Operational Excellence
Specialization
Candidates should have a high school diploma and at least one year of relevant experience, with an undergraduate degree being an asset. Strong administrative, organizational, and communication skills are essential for success in this fast-paced environment.