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Jobs in New South Wales

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About 12437 results in (2) seconds
Customer Service Manager at Autoline and Signs Pty Ltd
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Smurfit WestRock
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Assistant Front Office Manager (Surfers Paradise) at Dorsett Gold Coast
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
AI Session Annotator at Recruitment Room
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Store Manager at DuluxGroup
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Receptionist at Laneway Co
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Front Office Manager - Atura Blacktown at Atura Hotels
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Supervisor at SEEK - Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Representative at Eaton
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Guest Experience Executive at Hyatt Regency
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Supervisor (FSF) at Australian Workforce Assessors
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Manager & Corporate Administrator at Dimerix
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Success & Service Delivery Manager at Private Advertiser
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
FRONT OFFICE MANAGER | INNER WEST at Gough Recruitment Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Operations Specialist at Fujifilm Australia Pty Ltd
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Executive Assistant at Bapcor
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Administration Manager at LinkedIn
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Manager at Sharp & Carter
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Administration Manager at Talbot Sayer
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Facilities Manager at AustCorp Executive
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Autoline and Signs Pty Ltd
New South Wales, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

26 Nov, 26

Salary

0.0

Posted On

28 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Transportation & Logistics

Description

About Us


Healius is one of Australia’s leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.


With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia’s largest and most complex private and public hospitals to regional areas and remote Indigenous communities.


About The Role


As a Customer Experience People Leader, you'll lead and develop a team of Customer Experience Specialists, fostering a culture of engagement, continuous improvement and service excellence. You'll play an important role in empowering your team to deliver exceptional customer experiences while supporting strong operational outcomes.


Key responsibilities:


  • Lead, coach and develop a team of Customer Experience Specialists and Senior Customer Experience Specialists
  • Manage team performance, engagement and development through regular people leadership activities
  • Monitor operational performance and allocate work to support service delivery objectives
  • Conduct quality assurance audits and provide timely coaching and feedback
  • Drive achievement of customer experience, quality and operational performance targets
  • Partner with Customer Experience Coaches to support capability development and training initiatives
  • Identify and implement continuous improvement and innovation opportunities
  • Collaborate with stakeholders to support change initiatives and deliver positive customer outcomes

About You


We're seeking an experienced people leader with demonstrated success developing high-performing teams and improving performance outcomes, ideally within a contact centre or customer service environment. You will bring a supportive leadership style, sound judgement and the ability to balance customer needs, operational priorities, quality standards and team engagement.


Qualifications And Experience


  • 2+ years' leadership experience, ideally within a contact centre, customer service or other high-volume operational environment
  • Experience working within a regulated industry such as healthcare, financial services or government is highly regarded

Key Skills and Attributes


  • Strong coaching and people development capability
  • Excellent communication and relationship-building skills
  • Sound judgement and decision-making ability
  • Ability to influence, motivate and engage others
  • Continuous improvement mindset with a proactive and solutions-focused approach

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
Customer Service Manager at Autoline and Signs Pty Ltd
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Manager at Smurfit WestRock
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Assistant Front Office Manager (Surfers Paradise) at Dorsett Gold Coast
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
AI Session Annotator at Recruitment Room
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Store Manager at DuluxGroup
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Receptionist at Laneway Co
New South Wales, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Front Office Manager - Atura Blacktown at Atura Hotels
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Supervisor at SEEK - Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Representative at Eaton
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Guest Experience Executive at Hyatt Regency
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Service Supervisor (FSF) at Australian Workforce Assessors
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Manager & Corporate Administrator at Dimerix
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Success & Service Delivery Manager at Private Advertiser
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
FRONT OFFICE MANAGER | INNER WEST at Gough Recruitment Australia
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Customer Operations Specialist at Fujifilm Australia Pty Ltd
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Executive Assistant at Bapcor
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Administration Manager at LinkedIn
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Office Manager at Sharp & Carter
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Administration Manager at Talbot Sayer
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Facilities Manager at AustCorp Executive
New South Wales, New South Wales, Australia - Full Time
Skills Needed
N/A