The opportunity:

As a Senior Business Analyst, you'll play a pivotal role in delivering strategic business and technology initiatives that support our growth and enhance the experience of our members and employees. Working closely with stakeholders across the organisation, you'll lead discovery activities, analyse complex business challenges, define requirements, and help deliver solutions that create meaningful business value. You'll bring a consultative approach, strong stakeholder management skills, and the ability to translate business needs into actionable outcomes.

What you’ll be doing:

• Lead discovery activities and facilitate workshops to gather requirements, align stakeholders, and define future-state solutions.
• Analyse and map current-state processes, systems, and capabilities, identifying opportunities for improvement and transformation.
• Develop high-quality business analysis and change artefacts, including requirements, process maps, business cases, impact assessments, and change plans.
• Conduct impact assessments to evaluate short and long-term impacts across people, processes, systems, risk, and compliance.
• Build strong stakeholder relationships, managing competing priorities and driving alignment throughout the project lifecycle.
• Partner with business teams, technology experts, and vendors to ensure solutions meet business objectives, customer needs, and regulatory requirements.
• Support the successful delivery and adoption of change initiatives, helping to define target-state processes and enable smooth business transitions.

Who we are looking for:

We're looking for a Senior Business Analyst who combines strong business analysis expertise with exceptional stakeholder engagement skills. You'll be a confident facilitator who can build trusted relationships, challenge assumptions, and translate complex business needs into practical solutions.

You'll bring:  

• Proven Business Analyst experience, ideally within banking and/or financial services.
• Strong stakeholder engagement, facilitation, and influencing skills, with the ability to build consensus and drive outcomes across diverse groups.
• Experience gathering and analysing requirements, mapping current and future-state processes, and translating business needs into effective solutions aligned with business and technology strategies.
• Strong analytical skills, with the ability to interpret information from stakeholders, data, systems, and documentation to identify opportunities and solve complex business challenges.
• Experience delivering digital, automation, integration, data, or process improvement initiatives.
• In-depth expertise across several domains of Banking industry products, services, processes, and supporting technology platforms and systems.
• The ability to work autonomously, manage competing priorities, and communicate effectively with both business and technical stakeholders.
• Relevant tertiary qualifications in Business, Information Systems, Finance, or a related discipline.
• Professional certification such as Certified Business Analysis Professional (CBAP).

The opportunity:

As a Senior Business Analyst, you'll play a pivotal role in delivering strategic business and technology initiatives that support our growth and enhance the experience of our members and employees. Working closely with stakeholders across the organisation, you'll lead discovery activities, analyse complex business challenges, define requirements, and help deliver solutions that create meaningful business value. You'll bring a consultative approach, strong stakeholder management skills, and the ability to translate business needs into actionable outcomes.

What you’ll be doing:

• Lead discovery activities and facilitate workshops to gather requirements, align stakeholders, and define future-state solutions.
• Analyse and map current-state processes, systems, and capabilities, identifying opportunities for improvement and transformation.
• Develop high-quality business analysis and change artefacts, including requirements, process maps, business cases, impact assessments, and change plans.
• Conduct impact assessments to evaluate short and long-term impacts across people, processes, systems, risk, and compliance.
• Build strong stakeholder relationships, managing competing priorities and driving alignment throughout the project lifecycle.
• Partner with business teams, technology experts, and vendors to ensure solutions meet business objectives, customer needs, and regulatory requirements.
• Support the successful delivery and adoption of change initiatives, helping to define target-state processes and enable smooth business transitions.

Who we are looking for:

We're looking for a Senior Business Analyst who combines strong business analysis expertise with exceptional stakeholder engagement skills. You'll be a confident facilitator who can build trusted relationships, challenge assumptions, and translate complex business needs into practical solutions.

You'll bring:  

• Proven Business Analyst experience, ideally within banking and/or financial services.
• Strong stakeholder engagement, facilitation, and influencing skills, with the ability to build consensus and drive outcomes across diverse groups.
• Experience gathering and analysing requirements, mapping current and future-state processes, and translating business needs into effective solutions aligned with business and technology strategies.
• Strong analytical skills, with the ability to interpret information from stakeholders, data, systems, and documentation to identify opportunities and solve complex business challenges.
• Experience delivering digital, automation, integration, data, or process improvement initiatives.
• In-depth expertise across several domains of Banking industry products, services, processes, and supporting technology platforms and systems.
• The ability to work autonomously, manage competing priorities, and communicate effectively with both business and technical stakeholders.
• Relevant tertiary qualifications in Business, Information Systems, Finance, or a related discipline.
• Professional certification such as Certified Business Analysis Professional (CBAP).