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Store Manager at Pet Supplies Plus
Ontario, Ohio, United States - Full Time
Skills Needed
Leadership, Customer Service, Sales Analysis, Team Management, Recruiting, Onboarding, Community Engagement, Microsoft Office, Communication Skills, Operational Policies, Animal Care, Safety, Cleanliness, Security, Motivation, Coaching
Specialization
Candidates should have 2+ years of experience leading retail teams and a bachelor's degree or equivalent work experience. Strong communication skills and the ability to operate store equipment are also required.
Experience Required
Minimum 2 year(s)
Copy of Utility Agent ONT at TBI AIRPORT MANAGEMENT INC.
Ontario, California, United States - Full Time
Skills Needed
Refuse Collection, General Cleaning, Physical Labor, Weed Abatement, Facility Maintenance, Asphalt Repairs, Painting, Tool Operation, Safety Compliance, Maintenance Assistance, Debris Cleanup, Pavement Marking, Service Calls, Basic Repairs, Health And Safety, Security Clearance
Specialization
Candidates must possess a valid California driver's license and be able to operate motor vehicles around aircraft. The role requires physical stamina for lifting and working in various weather conditions.
IT Solutions Consultant at Niagara Region
Ontario, Ontario, Canada - Full Time
Skills Needed
Project Plans, Infrastructure, Technical Requirements, Business Analysis, Pmp, Computer Science, It, Readiness Assessments, It Service Management, Business Alignment, Funding, Lean Six Sigma, Information Technology, Business Relationship Management, It Strategy
Specialization
Information technology computer science or equivalent
Qualification
Diploma
Merchandiser/Auditor Position Available - Ontario CA at CCMI
Ontario, California, United States - Full Time
Skills Needed
Independent Work, Following Instructions, Attention To Detail, Photography, Uploading Reports, Strong Work Ethic, Punctuality, Reliable Transportation, Face To Face Interaction, Part Time Availability, Self Motivation, Email Communication, Timely Responses, Task Completion
Specialization
Candidates must work well independently and have reliable transportation. They should also be able to handle face-to-face interactions and check their email daily.
Bilingual WFH Customer Service Specialist at National Credit Recovery Inc
Ontario, California, United States - Full Time
Skills Needed
Bilingual, Customer Service, Credit Risk, Fraud Detection, Adjudication, Communication Skills, Analytical Skills, Problem Solving, Interpersonal Skills, Flexibility, Reliability, Negotiation Skills, Pc Proficiency, Ms Word, Ms Excel, Ms Teams, Ms Outlook
Specialization
Candidates should have 1-2 years of customer service experience, preferably in a call center or financial sector. Excellent communication skills in both English and French are essential, along with the ability to work full-time and meet work-from-home requirements.
Route Sales and Service Representative at HireLive
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Record Keeping, Vehicle Maintenance, Safe Driving, Operational Excellence, Physical Stamina, Tech Savvy
Specialization
Candidates must have a valid driver's license, a clean driving record, and meet DOT compliance requirements. A high school diploma or equivalent is required, along with strong customer service skills and physical stamina.
Part-Time Sales Lead - Famous Footwear at Caleres
Ontario, Oregon, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Retail Operations, Coaching, Mentoring, Inventory Management, Communication, Detail Orientation, Flexibility, Diversity, Inclusivity, Problem Solving, Time Management, Shoe Knowledge, Positive Attitude
Specialization
Candidates should have a high school diploma or GED and some retail management experience. They must be able to work a flexible schedule and possess basic computer skills.
Operator at Sotera Health
Ontario, California, United States - Full Time
Skills Needed
Operation, Dosimeter Reading, Record Keeping, Emergency Procedures, Mechanical Component Replacement, Forklift Driving, Computer Skills, Team Coordination
Specialization
Candidates must have a High School Diploma or GED and at least 30 days of experience in a sterilization environment. They should be able to lift 50 pounds, perform repetitive motions, and have forklift driving experience.
Part-Time Sales Lead - Famous Footwear at Caleres
Ontario, Oregon, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Retail Operations, Coaching, Mentoring, Inventory Management, Communication, Detail Orientation, Flexibility, Positive Attitude, Diversity And Inclusivity, Shoe Knowledge, Goal Orientation, Problem Solving, Team Player
Specialization
Candidates should have a high school diploma or GED and some retail management experience. Strong communication skills and the ability to mentor others are essential for success in this role.
Customer Sales Representative (Remote) at The Max Spencer Co.
Ontario, California, United States - Full Time
Skills Needed
Customer Focused, Virtual Communication, Time Management, Problem Solving, Client Advocacy, Financial Strategies, Crm System, Relationship Building
Specialization
We are seeking self-motivated individuals who can thrive independently in a remote setting. Candidates should be proactive problem-solvers with a genuine passion for client advocacy.
Intake Coordinator at Easterseals Southern California
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Data Management, Communication, Confidentiality, Microsoft Office, Bilingual, Professionalism, Team Collaboration
Specialization
Candidates must have a High School Diploma or equivalent and 1 to 2 years of customer service or administrative support experience. Proficiency in Microsoft Office applications and the ability to communicate effectively in English and Spanish are also required.
Procurement and Supply Chain Lead at Canopy A&D
Ontario, California, United States - Full Time
Skills Needed
Procurement, Supply Chain Management, Logistics, Supplier Quality, Contract Negotiation, Cost Analysis, Erp Systems, Data Analysis, Leadership, Negotiation Skills, Cross Functional Collaboration, Export Compliance, Continuous Improvement, Sourcing Strategies, Inventory Management, Risk Mitigation
Specialization
Candidates should have a Bachelor's degree in Supply Chain, Business, Engineering, or a related field, with a preference for a Master's or professional certification. A minimum of 8 years of experience in supply chain or procurement, including 3 years in aerospace or defense, is required.
Experience Required
Minimum 10 year(s)
Business Analyst I at PHS Bio-Medical Services
Ontario, California, United States - Full Time
Skills Needed
Analytical Skills, Problem Solving, Data Analysis, Statistical Methods, Communication Skills, Project Management, Planning, Organization, Critical Thinking, Decision Making, Business Skills, Confidentiality, Integrity, Self Motivation, Presentation Skills, Report Writing
Specialization
A Bachelor's Degree in Business Administration or Engineering is preferred, along with experience in data analysis and reporting. Candidates should possess advanced analytical skills, strong communication abilities, and experience managing revenue-generating projects.
Experience Required
Minimum 2 year(s)
Customer Success Coordinator at Easterseals Southern California
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Problem Solving, Empathy, Confidentiality, Microsoft Office, Data Collection, Team Collaboration, Customer Relationship Management, Training Participation, Positive Attitude, Detail Oriented, Adaptability, Time Management, Spanish Speaking
Specialization
A high school diploma is required, with a preference for a bachelor's degree. Candidates should have 1-3 years of related customer service experience and strong organizational and communication skills.
Seasonal Sales Associate at Chrono Toys Inc
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Attention To Detail, Communication Skills, Retail Experience, Pop Culture Awareness
Specialization
Candidates should possess excellent customer service skills and be able to work a flexible schedule. Strong organizational skills and the ability to handle multiple tasks are also required.
PT Sales Associate at Tory Burch
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Fashion Sense, Visual Merchandising, Operational Skills, Loss Prevention
Specialization
Candidates should have one to three years of experience in a high-volume retail environment with strong personal selling skills. Open availability for a flexible work schedule, including evenings and weekends, is required.
Medical Director, Physician Assistant Program at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Medical Guidance, Curriculum Development, Quality Assurance, Clinical Education, Accreditation, Student Evaluation, Interdisciplinary Collaboration, Teaching Methodologies, Communication Skills, Mentoring, Professional Development, Ethical Conduct, Cultural Competence, Leadership, Instructional Design, Public Speaking
Specialization
Candidates must hold a current unrestricted license as an Osteopathic or Allopathic Physician and be board certified by an ABMS or AOA specialty board. Experience in medical education and the ability to work effectively in a diverse environment are also required.
Experience Required
Minimum 10 year(s)
Hospice Certified Nursing Assistant - Hospice Aide at SouthernCare
Ontario, Ohio, United States - Full Time
Skills Needed
Compassion, Patient Care, Emotional Support, Personal Hygiene, Mobility Assistance, Meal Preparation, Documentation, Infection Control, Quality Improvement, Safety Protocols, Grooming, Light Housekeeping, Direct Patient Care, Adaptability, Team Collaboration, Communication
Specialization
An active CNA license and current CPR certification are required, along with a driver's license and reliable vehicle. Six months or more of direct patient care experience is preferred, along with demonstrated compassion and the ability to handle emotional situations.
Adjunct Nursing Instructor - Med/Surg at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Mentoring, Teaching, Clinical Nursing, Patient Care, Assessment, Curriculum Development, Microsoft Office, Online Learning Management Systems, Compliance, Direct Patient Care, Feedback, Simulation Labs, Professional Growth, Teaching Methodologies, Care Planning, Scholarly Activities
Specialization
Candidates must have a Master's degree in nursing and a professional nurse licensure. Additionally, a minimum of two years of direct patient care experience and one year of teaching experience in the relevant field is required.
Experience Required
Minimum 2 year(s)
Adjunct Clinical Instructor (Desert Regional Hospital) at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Teaching, Mentoring, Clinical Instruction, Student Support, Assessment Activities, Curriculum Improvement, Care Planning, Feedback, Online Learning Management Systems, Regulatory Compliance, Patient Care, Simulation Labs, Professional Growth, Innovative Technologies, Nursing Education, Healthcare
Specialization
Candidates must have a master's degree in nursing and a professional nurse licensure. Additionally, they should have at least two years of direct patient care experience and one year of teaching experience in their field.
Experience Required
Minimum 2 year(s)
Store Manager at Pet Supplies Plus
Ontario, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Customer Service, Sales Analysis, Team Management, Recruiting, Onboarding, Community Engagement, Microsoft Office, Communication Skills, Operational Policies, Animal Care, Safety, Cleanliness, Security, Motivation, Coaching

Industry

Retail

Description
Overview Does your cat wear sunglasses? Does your dog have more sweaters than you? If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood! Responsibilities/Qualifications As a Store Team Leader at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will: lead your store team by example – including, but definitely not limited to, being the first one on the floor to play with a neighbor’s new puppy recognize the director of your local cat shelter at the register and volunteer to host the next adoption event analyze your store sales results and develop plans to maximize sales, neighbor engagement and productivity. And then inspire your team to help you attain those goals create a fun, positive environment for your team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy and petcentric service in your neighborhood …all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you a leader to beat all leaders? No, you are more than that. You are PAWsome! Store Team Leader key responsibilities include: Adhering to operational policies and procedures (animal care, safety, cleanliness and security) that ensure exceptional service is provided to our neighbors. Achieving strong store audit and neighbor engagement scores which promote our brand. Using broad business knowledge to affect store results, including sales (including grooming and services, where applicable), loyalty program membership, and neighbor engagement, while operating within budget. Ensuring weekly work schedules are created to maximize productivity and engagement. Promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals. Maintaining a fully staffed team and leading recruiting and onboarding for all levels in the store. Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members. Connecting with community organizations to partner on events and marketing opportunities. PAWsome Store Team Leader candidates will have: 2+ years’ experience leading retail teams. Bachelor’s degree or equivalent work experience. High school diploma/GED required. Microsoft Office knowledge is a must, as well as good communication skills. Ability to operate all equipment, including a forklift, to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!). Ability to work flexible schedules, have reliable transportation, must pass a drug screening and be 18 years of age or older. Why Us: Store Performance Bonus Pay Health, Dental, Vision & Disability Plans Health & Flexible Savings Accounts (Full-Time) 401k Paid Time Off Employee Discounts Career Development #LI-SQ1 About Company Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 21 overall in Entrepreneur Magazine's 2024 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com. EOE STATEMENT We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Min Max
Responsibilities
As a Store Manager, you will lead your store team by example and provide exceptional service to customers. You will analyze sales results and develop plans to maximize sales and neighbor engagement.
Store Manager at Pet Supplies Plus
Ontario, Ohio, United States - Full Time
Skills Needed
Leadership, Customer Service, Sales Analysis, Team Management, Recruiting, Onboarding, Community Engagement, Microsoft Office, Communication Skills, Operational Policies, Animal Care, Safety, Cleanliness, Security, Motivation, Coaching
Specialization
Candidates should have 2+ years of experience leading retail teams and a bachelor's degree or equivalent work experience. Strong communication skills and the ability to operate store equipment are also required.
Experience Required
Minimum 2 year(s)
Copy of Utility Agent ONT at TBI AIRPORT MANAGEMENT INC.
Ontario, California, United States - Full Time
Skills Needed
Refuse Collection, General Cleaning, Physical Labor, Weed Abatement, Facility Maintenance, Asphalt Repairs, Painting, Tool Operation, Safety Compliance, Maintenance Assistance, Debris Cleanup, Pavement Marking, Service Calls, Basic Repairs, Health And Safety, Security Clearance
Specialization
Candidates must possess a valid California driver's license and be able to operate motor vehicles around aircraft. The role requires physical stamina for lifting and working in various weather conditions.
IT Solutions Consultant at Niagara Region
Ontario, Ontario, Canada - Full Time
Skills Needed
Project Plans, Infrastructure, Technical Requirements, Business Analysis, Pmp, Computer Science, It, Readiness Assessments, It Service Management, Business Alignment, Funding, Lean Six Sigma, Information Technology, Business Relationship Management, It Strategy
Specialization
Information technology computer science or equivalent
Qualification
Diploma
Merchandiser/Auditor Position Available - Ontario CA at CCMI
Ontario, California, United States - Full Time
Skills Needed
Independent Work, Following Instructions, Attention To Detail, Photography, Uploading Reports, Strong Work Ethic, Punctuality, Reliable Transportation, Face To Face Interaction, Part Time Availability, Self Motivation, Email Communication, Timely Responses, Task Completion
Specialization
Candidates must work well independently and have reliable transportation. They should also be able to handle face-to-face interactions and check their email daily.
Bilingual WFH Customer Service Specialist at National Credit Recovery Inc
Ontario, California, United States - Full Time
Skills Needed
Bilingual, Customer Service, Credit Risk, Fraud Detection, Adjudication, Communication Skills, Analytical Skills, Problem Solving, Interpersonal Skills, Flexibility, Reliability, Negotiation Skills, Pc Proficiency, Ms Word, Ms Excel, Ms Teams, Ms Outlook
Specialization
Candidates should have 1-2 years of customer service experience, preferably in a call center or financial sector. Excellent communication skills in both English and French are essential, along with the ability to work full-time and meet work-from-home requirements.
Route Sales and Service Representative at HireLive
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Record Keeping, Vehicle Maintenance, Safe Driving, Operational Excellence, Physical Stamina, Tech Savvy
Specialization
Candidates must have a valid driver's license, a clean driving record, and meet DOT compliance requirements. A high school diploma or equivalent is required, along with strong customer service skills and physical stamina.
Part-Time Sales Lead - Famous Footwear at Caleres
Ontario, Oregon, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Retail Operations, Coaching, Mentoring, Inventory Management, Communication, Detail Orientation, Flexibility, Diversity, Inclusivity, Problem Solving, Time Management, Shoe Knowledge, Positive Attitude
Specialization
Candidates should have a high school diploma or GED and some retail management experience. They must be able to work a flexible schedule and possess basic computer skills.
Operator at Sotera Health
Ontario, California, United States - Full Time
Skills Needed
Operation, Dosimeter Reading, Record Keeping, Emergency Procedures, Mechanical Component Replacement, Forklift Driving, Computer Skills, Team Coordination
Specialization
Candidates must have a High School Diploma or GED and at least 30 days of experience in a sterilization environment. They should be able to lift 50 pounds, perform repetitive motions, and have forklift driving experience.
Part-Time Sales Lead - Famous Footwear at Caleres
Ontario, Oregon, United States - Full Time
Skills Needed
Customer Service, Sales, Team Leadership, Retail Operations, Coaching, Mentoring, Inventory Management, Communication, Detail Orientation, Flexibility, Positive Attitude, Diversity And Inclusivity, Shoe Knowledge, Goal Orientation, Problem Solving, Team Player
Specialization
Candidates should have a high school diploma or GED and some retail management experience. Strong communication skills and the ability to mentor others are essential for success in this role.
Customer Sales Representative (Remote) at The Max Spencer Co.
Ontario, California, United States - Full Time
Skills Needed
Customer Focused, Virtual Communication, Time Management, Problem Solving, Client Advocacy, Financial Strategies, Crm System, Relationship Building
Specialization
We are seeking self-motivated individuals who can thrive independently in a remote setting. Candidates should be proactive problem-solvers with a genuine passion for client advocacy.
Intake Coordinator at Easterseals Southern California
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Data Management, Communication, Confidentiality, Microsoft Office, Bilingual, Professionalism, Team Collaboration
Specialization
Candidates must have a High School Diploma or equivalent and 1 to 2 years of customer service or administrative support experience. Proficiency in Microsoft Office applications and the ability to communicate effectively in English and Spanish are also required.
Procurement and Supply Chain Lead at Canopy A&D
Ontario, California, United States - Full Time
Skills Needed
Procurement, Supply Chain Management, Logistics, Supplier Quality, Contract Negotiation, Cost Analysis, Erp Systems, Data Analysis, Leadership, Negotiation Skills, Cross Functional Collaboration, Export Compliance, Continuous Improvement, Sourcing Strategies, Inventory Management, Risk Mitigation
Specialization
Candidates should have a Bachelor's degree in Supply Chain, Business, Engineering, or a related field, with a preference for a Master's or professional certification. A minimum of 8 years of experience in supply chain or procurement, including 3 years in aerospace or defense, is required.
Experience Required
Minimum 10 year(s)
Business Analyst I at PHS Bio-Medical Services
Ontario, California, United States - Full Time
Skills Needed
Analytical Skills, Problem Solving, Data Analysis, Statistical Methods, Communication Skills, Project Management, Planning, Organization, Critical Thinking, Decision Making, Business Skills, Confidentiality, Integrity, Self Motivation, Presentation Skills, Report Writing
Specialization
A Bachelor's Degree in Business Administration or Engineering is preferred, along with experience in data analysis and reporting. Candidates should possess advanced analytical skills, strong communication abilities, and experience managing revenue-generating projects.
Experience Required
Minimum 2 year(s)
Customer Success Coordinator at Easterseals Southern California
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Problem Solving, Empathy, Confidentiality, Microsoft Office, Data Collection, Team Collaboration, Customer Relationship Management, Training Participation, Positive Attitude, Detail Oriented, Adaptability, Time Management, Spanish Speaking
Specialization
A high school diploma is required, with a preference for a bachelor's degree. Candidates should have 1-3 years of related customer service experience and strong organizational and communication skills.
Seasonal Sales Associate at Chrono Toys Inc
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Attention To Detail, Communication Skills, Retail Experience, Pop Culture Awareness
Specialization
Candidates should possess excellent customer service skills and be able to work a flexible schedule. Strong organizational skills and the ability to handle multiple tasks are also required.
PT Sales Associate at Tory Burch
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Fashion Sense, Visual Merchandising, Operational Skills, Loss Prevention
Specialization
Candidates should have one to three years of experience in a high-volume retail environment with strong personal selling skills. Open availability for a flexible work schedule, including evenings and weekends, is required.
Medical Director, Physician Assistant Program at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Medical Guidance, Curriculum Development, Quality Assurance, Clinical Education, Accreditation, Student Evaluation, Interdisciplinary Collaboration, Teaching Methodologies, Communication Skills, Mentoring, Professional Development, Ethical Conduct, Cultural Competence, Leadership, Instructional Design, Public Speaking
Specialization
Candidates must hold a current unrestricted license as an Osteopathic or Allopathic Physician and be board certified by an ABMS or AOA specialty board. Experience in medical education and the ability to work effectively in a diverse environment are also required.
Experience Required
Minimum 10 year(s)
Hospice Certified Nursing Assistant - Hospice Aide at SouthernCare
Ontario, Ohio, United States - Full Time
Skills Needed
Compassion, Patient Care, Emotional Support, Personal Hygiene, Mobility Assistance, Meal Preparation, Documentation, Infection Control, Quality Improvement, Safety Protocols, Grooming, Light Housekeeping, Direct Patient Care, Adaptability, Team Collaboration, Communication
Specialization
An active CNA license and current CPR certification are required, along with a driver's license and reliable vehicle. Six months or more of direct patient care experience is preferred, along with demonstrated compassion and the ability to handle emotional situations.
Adjunct Nursing Instructor - Med/Surg at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Mentoring, Teaching, Clinical Nursing, Patient Care, Assessment, Curriculum Development, Microsoft Office, Online Learning Management Systems, Compliance, Direct Patient Care, Feedback, Simulation Labs, Professional Growth, Teaching Methodologies, Care Planning, Scholarly Activities
Specialization
Candidates must have a Master's degree in nursing and a professional nurse licensure. Additionally, a minimum of two years of direct patient care experience and one year of teaching experience in the relevant field is required.
Experience Required
Minimum 2 year(s)
Adjunct Clinical Instructor (Desert Regional Hospital) at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Teaching, Mentoring, Clinical Instruction, Student Support, Assessment Activities, Curriculum Improvement, Care Planning, Feedback, Online Learning Management Systems, Regulatory Compliance, Patient Care, Simulation Labs, Professional Growth, Innovative Technologies, Nursing Education, Healthcare
Specialization
Candidates must have a master's degree in nursing and a professional nurse licensure. Additionally, they should have at least two years of direct patient care experience and one year of teaching experience in their field.
Experience Required
Minimum 2 year(s)