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Customer Success Manager at Krila Consultancy
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Relationship Management, Onboarding, Training, Value Realization, Revenue Growth, Upselling, Analytical Skills, Communication, Relationship Building, Presentation Abilities, Crm Platforms, Collaboration, Technical Understanding, Process Building, Customer Education, Feedback Gathering
Specialization
Candidates should have a bachelor's degree and 4-5 years of experience in Customer Success or related roles within SaaS or high-growth tech environments. Strong analytical skills and exceptional communication abilities are essential for this position.
Experience Required
Minimum 2 year(s)
SIEM Engineer at CONA Services
Toronto, Ontario, Canada - Full Time
Skills Needed
Siem, Soar, Microsoft Sentinel, Kql, Security Operations, Rest Apis, Cloud Security, Automation, Scripting, Incident Response, Threat Intelligence, Analytical Skills, Communication Skills, Security Frameworks, Attention To Detail, Continuous Learning
Specialization
Candidates should have a college diploma or degree in a related field and relevant certifications such as CISSP or CEH. A minimum of 3 years of experience in security operations with expertise in SIEM and SOAR is required.
Experience Required
Minimum 2 year(s)
Audience Development Specialist - Content Monetization at Postmedia Network Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Content Strategy, Commerce Marketing, Seo, Audience Development, Social Media Management, Image Creation, Research Skills, Collaboration, Fast Paced Environment
Specialization
Proven experience in content strategy, commerce/affiliate marketing, SEO, and audience development is required. Strong research skills and expertise in social media management are essential.
Experience Required
Minimum 2 year(s)
Associate, Defined Benefit Administration at Gallagher
Mississauga, Ontario, Canada - Full Time
Skills Needed
Data Analysis, Client Management, Report Preparation, Trend Analysis, Benefits Marketing, Collaboration, Project Coordination, Communication, Problem Solving, Teamwork, Renewal Process, Health Care Plan Design, Claims Analysis, Utilization Data, Service Provider Liaison, Account Management
Specialization
A bachelor's degree and 3 years of related experience are required for this position. Evaluation, originality, and ingenuity are essential behaviors for success.
Experience Required
Minimum 2 year(s)
Retail Food Service Senior Manager Campus (70302795) at Sodexo
Ottawa, Ontario, Canada - Full Time
Skills Needed
Leadership, Team Management, Financial Management, Customer Service, Food Safety, Promotions, Organizational Skills, Communication, Interpersonal Skills, Problem Solving, Innovation, Quality Improvement, Mentoring, Marketing, Technology Proficiency, Passion For Food
Specialization
A minimum of 5 years of experience in a retail management role is required, with strong leadership and organizational skills. Candidates should have a genuine desire to provide exceptional customer service and a passion for food and service excellence.
Experience Required
Minimum 5 year(s)
Alterations Specialist at David's Bridal
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Alterations, Sewing, Fittings, Conflict Resolution, Sales Support, Inventory Management, Quality Control, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Technical Expertise, Organizational Skills, Pos Systems
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or specialty store environment. Prior sewing experience is also required, preferably in a bridal or special occasion production environment.
Addiction Support Worker at Indwell
Burlington, Ontario, Canada - Full Time
Skills Needed
Addictions Support, Mental Health, Harm Reduction, Crisis Management, Case Management, Communication Skills, Problem Solving, Team Collaboration, Cultural Competency, Trauma Informed Care, Life Skills Training, Community Resources, Client Centered Care, Assessment Skills, Conflict Management, Organizational Skills
Specialization
Candidates should have a college diploma or bachelor's degree focused on addictions, along with experience in mental health and/or addictions. A client-centered approach and strong communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Child Care Supply Assistant - Req. 1046 at YMCA of Simcoe/Muskoka
Orillia, Ontario, Canada - Full Time
Skills Needed
Child Care, First Aid, Cpr, Communication, Interpersonal Skills, Play Based Learning, Supervision, Safety, Flexibility, Inclusivity, Relationship Building, Physical Activity, Outdoor Work, Dietary Monitoring, Medication Administration, Vulnerable Sector Check
Specialization
Candidates must be at least 18 years old and possess current Standard First Aid and CPR certification. A satisfactory Vulnerable Sector Check and up-to-date immunizations are also required.
Guest Attendant at Chartwell Career Site English
Cambridge, Ontario, Canada - Full Time
Skills Needed
Customer Experience, Care Relationship, Trust, Respect, Self Esteem, Independence, Autonomy, Dignity, High Quality Care, Personalized Touch, Meaningful Relationships, Learning, Compassion, Support, Encouragement, Safety
Specialization
Candidates should have a genuine interest in providing exceptional customer experiences and a passion for helping people. Love and respect for seniors is essential.
Human Resource Coordinator at Red Bull
Toronto, Ontario, Canada - Full Time
Skills Needed
Payroll Processing, Employee Relations, Hr Operations, Analytical Skills, Organizational Skills, Problem Solving Skills, Interpersonal Skills, Communication Skills, Hris Systems, Ms Excel, Canadian Payroll Regulations, Employee Benefits, Hr Compliance Laws, Sap Experience
Specialization
A bachelor's degree is strongly preferred, along with 1+ years of experience in payroll processing and HR support. Proficiency with HRIS systems and advanced MS Excel skills are required, along with strong analytical and communication skills.
Software Engineer - Mobile (React Native) at BitGo
Toronto, Ontario, Canada - Full Time
Skills Needed
React Native, Javascript, Typescript, Mobile Development, Ui/Ux Standards, Sql Databases, Restful Api Design, Unit Testing, Functional Testing, Debugging, Git, Code Review, Ci Tools, Cryptocurrencies, Algorithm Design, Problem Solving
Specialization
4+ years of proven experience in mobile application development using React Native is required. A bachelor's degree in computer science or a related technical discipline from a top university is also necessary.
Experience Required
Minimum 5 year(s)
Sr. Embedded/System-on-chip Developer (Job Req #2025-294) at Ross Video
Ottawa, Ontario, Canada - Full Time
Skills Needed
Embedded Systems, Linux Device Drivers, C, C++, Arm Based Soc, Bootloaders, Yocto, Pcie, Usb, Network Protocols, Tcp/Ip, Udp, Vlan, I2c, Spi, Dma
Specialization
Candidates should have a bachelor's degree in a related field and proven experience in embedded systems design. Proficiency in C/C++ and hands-on experience with Linux device drivers are essential.
Experience Required
Minimum 5 year(s)
Sales Representative - Kingston, ON at Kognitive Sales Solutions
Kingston, Ontario, Canada - Full Time
Skills Needed
Sales, Customer Service, Communication Skills, Listening Skills, Teamwork, Independence, Creativity, Relationship Building
Specialization
Candidates should be outgoing and enjoy interacting with people, with customer service or sales experience being an asset. They must also be comfortable delivering messages and completing a criminal background check.
Warehouse Associate at Trane Technologies
London, Ontario, Canada - Full Time
Skills Needed
Warehouse Experience, Forklift Operation, Safety Culture, Planning Skills, Organizational Skills, Commitment, Computer Skills, Communication Skills, Customer Service Skills, Team Player
Specialization
A high school diploma or equivalent is required along with previous warehouse and forklift experience. Strong planning, organizational, and communication skills are essential.
Business Unit Leader at Stellantis Financial Services US Corp
Windsor, Ontario, Canada - Full Time
Skills Needed
Team Management, Continuous Improvement, Lean Manufacturing, Safety Compliance, Quality Assurance, Production Scheduling, Interpersonal Skills, Coaching, Problem Solving, Communication, Employee Morale, Auditing, Maintenance Planning, Union Experience, Microsoft Office, Google Suite
Specialization
Candidates must have a bachelor's degree and a minimum of five years' experience in a high-volume production environment, including two years in a supervisory role. Strong interpersonal skills and the ability to lead teams and drive continuous improvement are essential.
Experience Required
Minimum 5 year(s)
Lead ML Engineer at LP Careers Page
Mississauga, Ontario, Canada - Full Time
Skills Needed
Machine Learning, Team Leadership, System Design, Model Development, Personalization Systems, Stakeholder Management, Technical Roadmap, Model Quality, System Reliability, Development Velocity, Mentoring, Multi Objective Optimization, Reinforcement Learning, Adtech, E Commerce, Content Platforms
Specialization
Candidates should have 7+ years in ML engineering with at least 2 years in a leadership role. Deep expertise in large-scale personalization systems and modern ML architectures is essential.
Experience Required
Minimum 10 year(s)
Resident & Guest Attendant Care at Seasons Retirement Communities LP
Brantford, Ontario, Canada - Full Time
Skills Needed
Compassion, Empathy, Communication, Organization, Prioritization, Attention To Detail, Medication Administration, Infection Control, Housekeeping, Team Collaboration, First Aid, Cpr Certification, Medical Equipment Knowledge
Specialization
Candidates must have a Covid-19 vaccination and current First Aid and CPR certification. Effective communication skills and the ability to organize and prioritize workload are essential.
Assistant Artistic Director - VFX & Lighting [6 months contract] at Ubisoft
Toronto, Ontario, Canada - Full Time
Skills Needed
Artistic Judgment, Attention To Detail, Constructive Feedback, Communication Skills, Interpersonal Skills, Stress Management, Change Management, Artistic Culture
Specialization
A college diploma in a relevant field or equivalent experience is required, with 2-4 years of experience preferred. Strong communication skills and the ability to provide constructive feedback are essential.
Experience Required
Minimum 2 year(s)
Major Projects - Drainage Design Lead at Egis Group
Toronto, Ontario, Canada - Full Time
Skills Needed
Civil Engineering, Environmental Engineering, Water Resources, Storm Water Management, Hydrotechnical Applications, Floodplain Analysis, Erosion Control, Water Quality, Slope Stability, Natural Channel Design, Modeling Software, Autocad, Microstation, Project Management, Mentorship, Communication Skills
Specialization
Candidates must have a university degree in Civil/Environmental Engineering with a focus on Water Resources and be licensed as a Professional Engineer in Ontario. A minimum of 10 years of design experience in storm water management and extensive knowledge of regulatory requirements is required.
Experience Required
Minimum 10 year(s)
STUDENT - Urban Forestry at City of Thunder Bay
Thunder Bay, Ontario, Canada - Full Time
Skills Needed
Data Collection, Gps, Gis, Tree Planting, Pesticide Application, Public Communication, Teamwork, Computer Proficiency, Customer Service, Physical Fitness, Valid Driver's License, Motivation, Tactfulness, Monitoring, Utility Locates, Community Engagement
Specialization
Candidates must be enrolled in a natural resources program and possess a valid Class 'G' Ontario Driver's License. They should be motivated, able to work independently, and have good communication skills.
Customer Success Manager at Krila Consultancy
Ottawa, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Onboarding, Training, Value Realization, Revenue Growth, Upselling, Analytical Skills, Communication, Relationship Building, Presentation Abilities, CRM Platforms, Collaboration, Technical Understanding, Process Building, Customer Education, Feedback Gathering

Industry

Human Resources Services

Description
Our client Edge Signal is an innovation-driven SaaS and AI technology company enabling organizations to scale intelligently through advanced edge computing, automation, and real-time data insights. They’re expanding their presence and seeking a Senior Customer Success Specialist to ensure our customers achieve exceptional value and long-term success. As a Senior Customer Success Specialist, you will be the trusted advisor for your customer portfolio—driving onboarding, adoption, value realization, and expansion. This role blends customer relationship management, technical understanding, commercial influence, and process building. It is an onsite position based in Kanata, collaborating directly with customers and internal teams. What You’ll Do Customer Relationship & Success Management Serve as the main point of contact for enterprise and mid-market customers. Lead onboarding, training, and enablement to ensure quick and effective adoption. Conduct regular business reviews to align platform capabilities with customer objectives. Monitor customer health, usage patterns, and KPIs to anticipate risks and opportunities. Revenue Growth & Upsell Identify upsell and cross-sell opportunities within existing accounts. Partner with the Sales team to drive renewals and expansion conversations. Communicate ROI and product value to influence strategic decision-making. Process, Enablement & Knowledge Development Develop and maintain Edge Signal’s Customer Success Playbook, continuously improving processes and best practices. Actively contribute to Edge Signal’s Help Center, producing and updating customer educational content. Gather customer insights and feedback to guide Product and Engineering. Support customer education through webinars, workshops, and onsite sessions. What We’re Looking For Bachelor’s degree required (Engineering degree is a strong asset). 4–5 years of experience in Customer Success, Account Management, or Post-Sales roles within SaaS, AI, cloud, or high-growth tech environments. Demonstrated success managing enterprise accounts and driving upsell opportunities. Strong analytical skills, with the ability to interpret customer data and usage insights. Exceptional communication, relationship-building, and presentation abilities. Proficiency with CRM and CSM platforms (Salesforce, HubSpot, Gainsight, Totango). Ability to collaborate effectively across Sales, Product, and Engineering. Comfortable working onsite in Kanata multiple days per week. Nice to Have Experience working with AI, automation, or technical software solutions. Background in creating playbooks, knowledge base content, or customer education materials. Experience supporting customers with complex or technical deployments.
Responsibilities
As a Senior Customer Success Specialist, you will drive onboarding, adoption, value realization, and expansion for your customer portfolio. You will serve as the main point of contact for enterprise and mid-market customers, conducting regular business reviews and monitoring customer health.
Customer Success Manager at Krila Consultancy
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Relationship Management, Onboarding, Training, Value Realization, Revenue Growth, Upselling, Analytical Skills, Communication, Relationship Building, Presentation Abilities, Crm Platforms, Collaboration, Technical Understanding, Process Building, Customer Education, Feedback Gathering
Specialization
Candidates should have a bachelor's degree and 4-5 years of experience in Customer Success or related roles within SaaS or high-growth tech environments. Strong analytical skills and exceptional communication abilities are essential for this position.
Experience Required
Minimum 2 year(s)
SIEM Engineer at CONA Services
Toronto, Ontario, Canada - Full Time
Skills Needed
Siem, Soar, Microsoft Sentinel, Kql, Security Operations, Rest Apis, Cloud Security, Automation, Scripting, Incident Response, Threat Intelligence, Analytical Skills, Communication Skills, Security Frameworks, Attention To Detail, Continuous Learning
Specialization
Candidates should have a college diploma or degree in a related field and relevant certifications such as CISSP or CEH. A minimum of 3 years of experience in security operations with expertise in SIEM and SOAR is required.
Experience Required
Minimum 2 year(s)
Audience Development Specialist - Content Monetization at Postmedia Network Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Content Strategy, Commerce Marketing, Seo, Audience Development, Social Media Management, Image Creation, Research Skills, Collaboration, Fast Paced Environment
Specialization
Proven experience in content strategy, commerce/affiliate marketing, SEO, and audience development is required. Strong research skills and expertise in social media management are essential.
Experience Required
Minimum 2 year(s)
Associate, Defined Benefit Administration at Gallagher
Mississauga, Ontario, Canada - Full Time
Skills Needed
Data Analysis, Client Management, Report Preparation, Trend Analysis, Benefits Marketing, Collaboration, Project Coordination, Communication, Problem Solving, Teamwork, Renewal Process, Health Care Plan Design, Claims Analysis, Utilization Data, Service Provider Liaison, Account Management
Specialization
A bachelor's degree and 3 years of related experience are required for this position. Evaluation, originality, and ingenuity are essential behaviors for success.
Experience Required
Minimum 2 year(s)
Retail Food Service Senior Manager Campus (70302795) at Sodexo
Ottawa, Ontario, Canada - Full Time
Skills Needed
Leadership, Team Management, Financial Management, Customer Service, Food Safety, Promotions, Organizational Skills, Communication, Interpersonal Skills, Problem Solving, Innovation, Quality Improvement, Mentoring, Marketing, Technology Proficiency, Passion For Food
Specialization
A minimum of 5 years of experience in a retail management role is required, with strong leadership and organizational skills. Candidates should have a genuine desire to provide exceptional customer service and a passion for food and service excellence.
Experience Required
Minimum 5 year(s)
Alterations Specialist at David's Bridal
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Alterations, Sewing, Fittings, Conflict Resolution, Sales Support, Inventory Management, Quality Control, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Technical Expertise, Organizational Skills, Pos Systems
Specialization
A high school diploma or equivalent is required, along with 1-2 years of prior retail experience in an apparel or specialty store environment. Prior sewing experience is also required, preferably in a bridal or special occasion production environment.
Addiction Support Worker at Indwell
Burlington, Ontario, Canada - Full Time
Skills Needed
Addictions Support, Mental Health, Harm Reduction, Crisis Management, Case Management, Communication Skills, Problem Solving, Team Collaboration, Cultural Competency, Trauma Informed Care, Life Skills Training, Community Resources, Client Centered Care, Assessment Skills, Conflict Management, Organizational Skills
Specialization
Candidates should have a college diploma or bachelor's degree focused on addictions, along with experience in mental health and/or addictions. A client-centered approach and strong communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Child Care Supply Assistant - Req. 1046 at YMCA of Simcoe/Muskoka
Orillia, Ontario, Canada - Full Time
Skills Needed
Child Care, First Aid, Cpr, Communication, Interpersonal Skills, Play Based Learning, Supervision, Safety, Flexibility, Inclusivity, Relationship Building, Physical Activity, Outdoor Work, Dietary Monitoring, Medication Administration, Vulnerable Sector Check
Specialization
Candidates must be at least 18 years old and possess current Standard First Aid and CPR certification. A satisfactory Vulnerable Sector Check and up-to-date immunizations are also required.
Guest Attendant at Chartwell Career Site English
Cambridge, Ontario, Canada - Full Time
Skills Needed
Customer Experience, Care Relationship, Trust, Respect, Self Esteem, Independence, Autonomy, Dignity, High Quality Care, Personalized Touch, Meaningful Relationships, Learning, Compassion, Support, Encouragement, Safety
Specialization
Candidates should have a genuine interest in providing exceptional customer experiences and a passion for helping people. Love and respect for seniors is essential.
Human Resource Coordinator at Red Bull
Toronto, Ontario, Canada - Full Time
Skills Needed
Payroll Processing, Employee Relations, Hr Operations, Analytical Skills, Organizational Skills, Problem Solving Skills, Interpersonal Skills, Communication Skills, Hris Systems, Ms Excel, Canadian Payroll Regulations, Employee Benefits, Hr Compliance Laws, Sap Experience
Specialization
A bachelor's degree is strongly preferred, along with 1+ years of experience in payroll processing and HR support. Proficiency with HRIS systems and advanced MS Excel skills are required, along with strong analytical and communication skills.
Software Engineer - Mobile (React Native) at BitGo
Toronto, Ontario, Canada - Full Time
Skills Needed
React Native, Javascript, Typescript, Mobile Development, Ui/Ux Standards, Sql Databases, Restful Api Design, Unit Testing, Functional Testing, Debugging, Git, Code Review, Ci Tools, Cryptocurrencies, Algorithm Design, Problem Solving
Specialization
4+ years of proven experience in mobile application development using React Native is required. A bachelor's degree in computer science or a related technical discipline from a top university is also necessary.
Experience Required
Minimum 5 year(s)
Sr. Embedded/System-on-chip Developer (Job Req #2025-294) at Ross Video
Ottawa, Ontario, Canada - Full Time
Skills Needed
Embedded Systems, Linux Device Drivers, C, C++, Arm Based Soc, Bootloaders, Yocto, Pcie, Usb, Network Protocols, Tcp/Ip, Udp, Vlan, I2c, Spi, Dma
Specialization
Candidates should have a bachelor's degree in a related field and proven experience in embedded systems design. Proficiency in C/C++ and hands-on experience with Linux device drivers are essential.
Experience Required
Minimum 5 year(s)
Sales Representative - Kingston, ON at Kognitive Sales Solutions
Kingston, Ontario, Canada - Full Time
Skills Needed
Sales, Customer Service, Communication Skills, Listening Skills, Teamwork, Independence, Creativity, Relationship Building
Specialization
Candidates should be outgoing and enjoy interacting with people, with customer service or sales experience being an asset. They must also be comfortable delivering messages and completing a criminal background check.
Warehouse Associate at Trane Technologies
London, Ontario, Canada - Full Time
Skills Needed
Warehouse Experience, Forklift Operation, Safety Culture, Planning Skills, Organizational Skills, Commitment, Computer Skills, Communication Skills, Customer Service Skills, Team Player
Specialization
A high school diploma or equivalent is required along with previous warehouse and forklift experience. Strong planning, organizational, and communication skills are essential.
Business Unit Leader at Stellantis Financial Services US Corp
Windsor, Ontario, Canada - Full Time
Skills Needed
Team Management, Continuous Improvement, Lean Manufacturing, Safety Compliance, Quality Assurance, Production Scheduling, Interpersonal Skills, Coaching, Problem Solving, Communication, Employee Morale, Auditing, Maintenance Planning, Union Experience, Microsoft Office, Google Suite
Specialization
Candidates must have a bachelor's degree and a minimum of five years' experience in a high-volume production environment, including two years in a supervisory role. Strong interpersonal skills and the ability to lead teams and drive continuous improvement are essential.
Experience Required
Minimum 5 year(s)
Lead ML Engineer at LP Careers Page
Mississauga, Ontario, Canada - Full Time
Skills Needed
Machine Learning, Team Leadership, System Design, Model Development, Personalization Systems, Stakeholder Management, Technical Roadmap, Model Quality, System Reliability, Development Velocity, Mentoring, Multi Objective Optimization, Reinforcement Learning, Adtech, E Commerce, Content Platforms
Specialization
Candidates should have 7+ years in ML engineering with at least 2 years in a leadership role. Deep expertise in large-scale personalization systems and modern ML architectures is essential.
Experience Required
Minimum 10 year(s)
Resident & Guest Attendant Care at Seasons Retirement Communities LP
Brantford, Ontario, Canada - Full Time
Skills Needed
Compassion, Empathy, Communication, Organization, Prioritization, Attention To Detail, Medication Administration, Infection Control, Housekeeping, Team Collaboration, First Aid, Cpr Certification, Medical Equipment Knowledge
Specialization
Candidates must have a Covid-19 vaccination and current First Aid and CPR certification. Effective communication skills and the ability to organize and prioritize workload are essential.
Assistant Artistic Director - VFX & Lighting [6 months contract] at Ubisoft
Toronto, Ontario, Canada - Full Time
Skills Needed
Artistic Judgment, Attention To Detail, Constructive Feedback, Communication Skills, Interpersonal Skills, Stress Management, Change Management, Artistic Culture
Specialization
A college diploma in a relevant field or equivalent experience is required, with 2-4 years of experience preferred. Strong communication skills and the ability to provide constructive feedback are essential.
Experience Required
Minimum 2 year(s)
Major Projects - Drainage Design Lead at Egis Group
Toronto, Ontario, Canada - Full Time
Skills Needed
Civil Engineering, Environmental Engineering, Water Resources, Storm Water Management, Hydrotechnical Applications, Floodplain Analysis, Erosion Control, Water Quality, Slope Stability, Natural Channel Design, Modeling Software, Autocad, Microstation, Project Management, Mentorship, Communication Skills
Specialization
Candidates must have a university degree in Civil/Environmental Engineering with a focus on Water Resources and be licensed as a Professional Engineer in Ontario. A minimum of 10 years of design experience in storm water management and extensive knowledge of regulatory requirements is required.
Experience Required
Minimum 10 year(s)
STUDENT - Urban Forestry at City of Thunder Bay
Thunder Bay, Ontario, Canada - Full Time
Skills Needed
Data Collection, Gps, Gis, Tree Planting, Pesticide Application, Public Communication, Teamwork, Computer Proficiency, Customer Service, Physical Fitness, Valid Driver's License, Motivation, Tactfulness, Monitoring, Utility Locates, Community Engagement
Specialization
Candidates must be enrolled in a natural resources program and possess a valid Class 'G' Ontario Driver's License. They should be motivated, able to work independently, and have good communication skills.