Job Description

We're looking for a dynamic individual to join our team as an HR Coordinator in our Burnaby studio (in-office position). Reporting directly to the HR Manager, you'll play a pivotal role in managing workforce documentation and internal databases, while also assisting in the hiring process.

Responsibilities:

• Create, edit, and manage employment contracts, and other essential documents.
• Oversee records management, including new hire paperwork and data integrity within multiple systems.
• Handle data input related to employee documents, personal information, and leave requests.
• Coordinate with various departments to maintain up-to-date information.
• Manage and update records for incident reports, disciplinary reports, and probationary reports.
• Gather data and create reports for key performance indicators.
• Supervise new employee onboarding and orientation sessions.
• Act as the main point of contact for employee inquiries, including our company benefit program.
• Assist in updating company policies and procedures.
• Proactively suggest improvements to HR systems and processes.
• Provide training and mentorship to HR Admins in Canada.
• Assist in ad hoc projects and support team members as needed.
• Serve as the primary contact for immigration-related questions and support mobility and travel requests.
• Perform any other duties as assigned.

Qualifications

• Proficiency in core office programs, such as MS Office products.
• Exceptional organizational skills with keen attention to detail.
• Outstanding interpersonal and communication skills to effectively respond to HR-related inquiries through in-person meetings, emails, and phone calls.
• Strong problem-solving capabilities, coupled with resourcefulness and a proactive attitude.
• Demonstrated ability to learn quickly and contribute positively to a team environment.
• Adept at prioritizing work demands and being accountable to meet deadlines.
• Knowledge and awareness of all applicable employment laws and legislations.
• Previous experience with HRIS, Excel, Salesforce, Confluence, Jira, or Smart Recruiters is considered advantageous.

Education and Experience

• Preferred Bachelor's degree or Diploma/certificate in Human Resources, Business Administration, or a relevant business field.
• Demonstrated minimum of 2 years of experience as an HR Administrator or in a relevant administrative role.
• Possession of or progress towards CPHR certification is an asset.
• Proficiency in languages such as Vietnamese, Korean, Japanese, or Mandarin is considered a valuable asset.