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Customer Experience Administrator at GSFoods
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Communication, Data Entry, Team Player, Self Motivated, Professional, Goal Oriented, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, 10 Key, Adaptability, Urgency, Pressure Handling
Specialization
Candidates should have previous experience in food service distribution customer service or call centers and possess excellent communication skills. A high school diploma or equivalent is required, along with data entry experience and general computer knowledge.
Customer Care Specialist I - Remote at Advanced Diabetes Supply
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Call Center Operations, Upselling, Patient Account Management, Hipaa Compliance, Data Entry, Ms Office, Communication Skills, Interpersonal Skills, Basic Math, Conflict Resolution, Listening Skills
Specialization
Requires a high school diploma or equivalent and proficiency in basic math and MS Office. Experience in call center sales, customer service upsells, and retention is desirable.
Commercial Truck Driver - Class A CDL at DOMINOS PIZZA FRANCHISE
Ontario, California, United States - Full Time
Skills Needed
Commercial Driving, Class A Cdl, Product Delivery, Customer Service, Loading And Unloading, Vehicle Safety, Route Navigation, Dot Compliance
Specialization
Candidates must be at least 21 years old with a valid Class A CDL, Air Brakes endorsement, and a current DOT Medical Certification. A minimum of six months of verifiable CMV driving experience and the ability to lift up to 100 lbs are required.
Breakfast Server at Dreamscape Hospitality
Ontario, California, United States - Full Time
Skills Needed
Guest Service Etiquette, Pos Systems, Order Taking, Hospitality, Communication Skills, Table Resetting, Cash Handling, Sanitation Standards, Teamwork, Time Management
Specialization
Previous experience in hotel or upscale dining is preferred along with a professional appearance and positive attitude. Candidates should possess strong communication skills and the ability to work a flexible schedule including weekends and holidays.
Staff RN - POSTPARTUM at Kaiser Permanente
Ontario, California, United States - Full Time
Skills Needed
Nursing Process, Patient Assessment, Care Planning, Patient Education, Discharge Planning, Patient Safety, Clinical Documentation, Leadership, Mentoring, Conflict Resolution, Customer Service, Multidisciplinary Collaboration
Specialization
Requires a valid California Registered Nurse license, BLS from AHA, and Neonatal Resuscitation Program certification. Candidates must have at least one year of recent experience in mother/baby care or completion of a KP FCC training program.
Kitchen Team Member Part Time at Love's Travel Stops & Country Stores
Ontario, Oregon, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Food Safety, Cleaning, Inventory Maintenance, Communication, Multitasking, Physical Stamina
Specialization
No prior experience is required as training is provided. Candidates must be able to lift 25+ pounds and work in various temperatures.
Territory Sales Representative at Orepac Holding Company
Ontario, California, United States - Full Time
Skills Needed
Outside Sales, Project Management, Blueprint Reading, Materials Take Offs, Technical Troubleshooting, Customer Relationship Management, Negotiation, Public Speaking, Microsoft Office Suite, Business Acumen, Time Management, Interpersonal Communication, Problem Solving, Construction Safety, Quoting, Market Analysis
Specialization
Requires a Bachelor's degree in business or construction management and at least 3 years of outside sales experience in building materials. Must possess a valid driver's license, a reliable vehicle, and the ability to travel 75% of the time.
Experience Required
Minimum 2 year(s)
Strategic Accounts Supervisor at GSFoods
Ontario, California, United States - Full Time
Skills Needed
Analytical Problem Solving, Verbal Communication, Written Communication, Attention To Detail, Organization, Planning, Interpersonal Skills, Spanish Fluency, Multi Tasking, Data Organization, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, People Management, Customer Service, Process Optimization
Specialization
Requires a high school diploma (bachelor's preferred) with over 5 years of customer service experience and at least 2 years of people management. Proficiency in Microsoft Office and fluency in Spanish are strongly preferred.
Experience Required
Minimum 5 year(s)
LPN - MedSurg at Avita Health System
Ontario, Ohio, United States - Full Time
Skills Needed
Nursing Care, Patient Advocacy, Patient Teaching, Data Gathering, Care Planning, Medsurg Nursing, Bls Certification, Clinical Documentation
Specialization
Candidates must hold a current LPN license in the State of Ohio and a current BLS certification. Previous experience in rehabilitation, long-term care, or a hospital setting is preferred.
Experience Required
Minimum 2 year(s)
PYP Automotive Dismantler at Pick Your Part
Ontario, California, United States - Full Time
Skills Needed
Automotive Repair, Vehicle Dismantling, Forklift Operation, Hand Tool Usage, Electric Tool Usage, Basic Math, Computer Skills, Safety Compliance, Inventory Management, Physical Stamina
Specialization
Must have hands-on automotive repair experience and the ability to lift up to 75 pounds. A high school diploma or GED is preferred along with basic math and computer skills.
Sales Leader at Express
Ontario, California, United States - Full Time
Skills Needed
Sales Leadership, Staff Training, Customer Service, Stockroom Management, Operational Execution, Performance Coaching, Merchandise Flow, Scheduling, Visual Presentation, Conflict Resolution, Multitasking, Collaborative Skills
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience. Proficiency with retail technology and availability for nights and weekends are required.
Field Service Technician I - Seasonal at Force Building Services
Ontario, California, United States - Full Time
Skills Needed
Technical Support, Preventative Maintenance, Troubleshooting, Equipment Installation, Electrical Schematics, Mechanical Blueprints, Customer Service, Project Estimation, Material Handling Equipment, Labeling Systems, Osha Compliance, Resourcefulness
Specialization
Candidates must have basic customer service experience, a valid driver's license, and a clean driving record. Physical ability to lift heavy equipment and work in confined spaces or at heights is required.
Alterations Customer Service Representative at David's Bridal
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Conflict Resolution, Appointment Scheduling, Garment Pressing, Steaming, Spot Cleaning, Pos Systems, Inventory Management, Quality Control, Communication Skills, Problem Solving, Sewing, Fitting, Cash Handling
Specialization
Candidates must have a high school diploma or equivalent and 1-2 years of retail experience in an apparel or specialty store. Prior experience with POS systems and sewing skills are considered helpful.
Warehouse Supervisor - ONT HUB at SwiftX Inc.
Ontario, California, United States - Full Time
Skills Needed
Warehouse Management, Automated Sorting Systems, Staffing Agency Management, Osha Compliance, Inventory Control, Kpi Management, Wms, Last Mile Logistics, Leadership, Problem Solving, Excel, Operational Reporting
Specialization
Requires 0-1 years of experience in warehouse or last-mile logistics with hands-on experience in automated sorting machines. Must possess strong leadership skills and proficiency in WMS and operational dashboards.
Legal Secretary at VISTAS LAW GROUP LLP
Ontario, California, United States - Full Time
Skills Needed
Legal Document Preparation, Calendar Management, Client Communication, Court Filing, File Organization, Microsoft Word, Microsoft Outlook, Microsoft Excel, Research Skills, Multitasking, Spanish Bilingualism, Time Management
Specialization
Prior legal secretary or administrative experience is preferred, along with proficiency in Microsoft Office. Candidates should possess strong organizational skills and the ability to maintain strict confidentiality.
Experience Required
Minimum 2 year(s)
Supervisor, Warehouse at Americold
Ontario, California, United States - Full Time
Skills Needed
Warehouse Supervision, Inventory Management, Shipping And Receiving, Staff Coordination, Osha Compliance, Performance Evaluation, Microsoft Office Suite, Materials Handling Equipment Operation, Safety Management, Personnel Management
Specialization
Requires a high school diploma or GED and at least 3 years of supervisory or warehouse experience, or a bachelor's degree. Must be able to work in extreme cold temperatures and perform physically demanding tasks including lifting up to 80 lbs.
Experience Required
Minimum 2 year(s)
Service Team Leader at Meijer
Ontario, Ohio, United States - Full Time
Skills Needed
Team Leadership, Staffing And Hiring, P&L Management, Conflict Resolution, Coaching And Mentoring, Customer Service, Succession Planning, Inventory Shrink Management, Financial Analysis, Suggestive Selling, Safety Management, Performance Documentation
Specialization
Requires a high school diploma and 2-3 years of retail experience, including at least one year of management. Must demonstrate abilities in financial analysis, conflict resolution, and leading teams in a safe environment.
Experience Required
Minimum 2 year(s)
Seasonal Field Service Technician - Conveyor Installation & Industrial Main at Force Building Services
Ontario, California, United States - Full Time
Skills Needed
Conveyor Installation, Industrial Maintenance, Troubleshooting, Preventative Maintenance, Electrical Schematics, Mechanical Blueprints, Hand And Power Tools, Osha Compliance, Customer Service, Warehouse Automation, Equipment Commissioning, Problem Solving
Specialization
Candidates should have mechanical aptitude and a high school diploma, with experience in industrial maintenance or related fields preferred. Must be able to travel 100% of the time, lift up to 50 pounds, and possess a valid driver's license.
Professor, Part-Time (Chemical Lab Tech) - Talent Pool at Seneca
Ontario, California, United States - Full Time
Skills Needed
Pharmaceutical Chemistry, Pharmacology, Drug Discovery, Pharmaceutical Analysis, Regulatory Affairs, Pharmaceutical Manufacturing, Applied Toxicology, Biochemistry, Organic Chemistry, Laboratory Technology, Post Secondary Teaching, Analytical Methods
Specialization
A PhD in Pharmaceutical Chemistry is required, along with a strong background in pharmacology and drug discovery. Candidates should possess industry or research experience in pharmaceutical laboratory environments.
Experience Required
Minimum 5 year(s)
Medical Surgical Theory Instructor, Adjunct at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Nursing Instruction, Clinical Supervision, Curriculum Assessment, Student Mentorship, Microsoft Office Suite, Learning Management Systems, Patient Care, Care Planning, Academic Support, Simulation Lab Utilization
Specialization
Candidates must hold a Master's degree in nursing and a professional nurse licensure. A minimum of two years of direct patient care experience as an RN and one year of experience in the specific teaching field are required.
Experience Required
Minimum 2 year(s)
Customer Experience Administrator at GSFoods
Ontario, California, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

23.0

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Data Entry, Team Player, Self-Motivated, Professional, Goal Oriented, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, 10-Key, Adaptability, Urgency, Pressure Handling

Industry

Logistics;Transportation;Supply Chain and Storage

Description
TITLE: Customer Experience Administrator  DIVISION: Customer Experience REPORTS TO: Customer Experience Supervisor  FLSA CLASSIFICATION: Non-Exempt/Hourly Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day! POSITION OVERVIEW:  The Customer Experience Admin position is responsible for sending daily reports, communicating with our transportation teams, and assisting the CX team with any overflow that they need assistance with. The goal is to provide the CX Solution Specialist with timely support.   PRINCIPLE RESPONSIBILITIES: * Assist with CX Representative overflow, including but not limited to, order modifications, credits, data entry, etc. * Processing credits and product complaints through CRM. * Communication with delivery drivers. * Sending daily reports to transportation on orders that are not routed, along with RA pickups needed for the next day. * Sending add-on and cancel communication to the warehouse for next day orders. * Working with purchasing on intercompany transfers. * Processing Will Call and Employee orders for all departments. * Roll up data for CX Management team, when needed. * Assist with company functions. REQUIRED SKILLS: * Previous food service distribution customer service and/or call center experience preferred. * Must be a team player with a positive attitude. * Excellent verbal, telephone, and written communication skills. Emails must always include a professional format. * Data entry and 10-key experience required. * Self-motivated, professional, goal oriented and able to handle multiple tasks. * Must have a sense of urgency and be able to work under pressure. * Candidate must have general computer knowledge of Microsoft Windows (Word, Excel, and Outlook) with the ability to quickly learn new software programs. * Willingness to learn and adapt to a CX Representative, if needed. EDUCATION: * High School Diploma or equivalent required. Hourly Rate: $21.00-$23.00 Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS AND PHYSICAL DEMANDS: Professional office environment, Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting to 25 pounds on occasion. EOE M/W/Vet/Disabled The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the Customer Experience Admin cannot perform these duties, the Manager will determine who shall perform these duties. Affirmative Action Statement: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.
Responsibilities
The Customer Experience Administrator is responsible for sending daily reports, communicating with transportation teams, and assisting the CX team with overflow tasks. The role aims to provide timely support to the CX Solution Specialist.
Customer Experience Administrator at GSFoods
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Communication, Data Entry, Team Player, Self Motivated, Professional, Goal Oriented, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, 10 Key, Adaptability, Urgency, Pressure Handling
Specialization
Candidates should have previous experience in food service distribution customer service or call centers and possess excellent communication skills. A high school diploma or equivalent is required, along with data entry experience and general computer knowledge.
Customer Care Specialist I - Remote at Advanced Diabetes Supply
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Call Center Operations, Upselling, Patient Account Management, Hipaa Compliance, Data Entry, Ms Office, Communication Skills, Interpersonal Skills, Basic Math, Conflict Resolution, Listening Skills
Specialization
Requires a high school diploma or equivalent and proficiency in basic math and MS Office. Experience in call center sales, customer service upsells, and retention is desirable.
Commercial Truck Driver - Class A CDL at DOMINOS PIZZA FRANCHISE
Ontario, California, United States - Full Time
Skills Needed
Commercial Driving, Class A Cdl, Product Delivery, Customer Service, Loading And Unloading, Vehicle Safety, Route Navigation, Dot Compliance
Specialization
Candidates must be at least 21 years old with a valid Class A CDL, Air Brakes endorsement, and a current DOT Medical Certification. A minimum of six months of verifiable CMV driving experience and the ability to lift up to 100 lbs are required.
Breakfast Server at Dreamscape Hospitality
Ontario, California, United States - Full Time
Skills Needed
Guest Service Etiquette, Pos Systems, Order Taking, Hospitality, Communication Skills, Table Resetting, Cash Handling, Sanitation Standards, Teamwork, Time Management
Specialization
Previous experience in hotel or upscale dining is preferred along with a professional appearance and positive attitude. Candidates should possess strong communication skills and the ability to work a flexible schedule including weekends and holidays.
Staff RN - POSTPARTUM at Kaiser Permanente
Ontario, California, United States - Full Time
Skills Needed
Nursing Process, Patient Assessment, Care Planning, Patient Education, Discharge Planning, Patient Safety, Clinical Documentation, Leadership, Mentoring, Conflict Resolution, Customer Service, Multidisciplinary Collaboration
Specialization
Requires a valid California Registered Nurse license, BLS from AHA, and Neonatal Resuscitation Program certification. Candidates must have at least one year of recent experience in mother/baby care or completion of a KP FCC training program.
Kitchen Team Member Part Time at Love's Travel Stops & Country Stores
Ontario, Oregon, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Food Safety, Cleaning, Inventory Maintenance, Communication, Multitasking, Physical Stamina
Specialization
No prior experience is required as training is provided. Candidates must be able to lift 25+ pounds and work in various temperatures.
Territory Sales Representative at Orepac Holding Company
Ontario, California, United States - Full Time
Skills Needed
Outside Sales, Project Management, Blueprint Reading, Materials Take Offs, Technical Troubleshooting, Customer Relationship Management, Negotiation, Public Speaking, Microsoft Office Suite, Business Acumen, Time Management, Interpersonal Communication, Problem Solving, Construction Safety, Quoting, Market Analysis
Specialization
Requires a Bachelor's degree in business or construction management and at least 3 years of outside sales experience in building materials. Must possess a valid driver's license, a reliable vehicle, and the ability to travel 75% of the time.
Experience Required
Minimum 2 year(s)
Strategic Accounts Supervisor at GSFoods
Ontario, California, United States - Full Time
Skills Needed
Analytical Problem Solving, Verbal Communication, Written Communication, Attention To Detail, Organization, Planning, Interpersonal Skills, Spanish Fluency, Multi Tasking, Data Organization, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, People Management, Customer Service, Process Optimization
Specialization
Requires a high school diploma (bachelor's preferred) with over 5 years of customer service experience and at least 2 years of people management. Proficiency in Microsoft Office and fluency in Spanish are strongly preferred.
Experience Required
Minimum 5 year(s)
LPN - MedSurg at Avita Health System
Ontario, Ohio, United States - Full Time
Skills Needed
Nursing Care, Patient Advocacy, Patient Teaching, Data Gathering, Care Planning, Medsurg Nursing, Bls Certification, Clinical Documentation
Specialization
Candidates must hold a current LPN license in the State of Ohio and a current BLS certification. Previous experience in rehabilitation, long-term care, or a hospital setting is preferred.
Experience Required
Minimum 2 year(s)
PYP Automotive Dismantler at Pick Your Part
Ontario, California, United States - Full Time
Skills Needed
Automotive Repair, Vehicle Dismantling, Forklift Operation, Hand Tool Usage, Electric Tool Usage, Basic Math, Computer Skills, Safety Compliance, Inventory Management, Physical Stamina
Specialization
Must have hands-on automotive repair experience and the ability to lift up to 75 pounds. A high school diploma or GED is preferred along with basic math and computer skills.
Sales Leader at Express
Ontario, California, United States - Full Time
Skills Needed
Sales Leadership, Staff Training, Customer Service, Stockroom Management, Operational Execution, Performance Coaching, Merchandise Flow, Scheduling, Visual Presentation, Conflict Resolution, Multitasking, Collaborative Skills
Specialization
Candidates must have a high school diploma or equivalent and at least one year of experience. Proficiency with retail technology and availability for nights and weekends are required.
Field Service Technician I - Seasonal at Force Building Services
Ontario, California, United States - Full Time
Skills Needed
Technical Support, Preventative Maintenance, Troubleshooting, Equipment Installation, Electrical Schematics, Mechanical Blueprints, Customer Service, Project Estimation, Material Handling Equipment, Labeling Systems, Osha Compliance, Resourcefulness
Specialization
Candidates must have basic customer service experience, a valid driver's license, and a clean driving record. Physical ability to lift heavy equipment and work in confined spaces or at heights is required.
Alterations Customer Service Representative at David's Bridal
Ontario, California, United States - Full Time
Skills Needed
Customer Service, Conflict Resolution, Appointment Scheduling, Garment Pressing, Steaming, Spot Cleaning, Pos Systems, Inventory Management, Quality Control, Communication Skills, Problem Solving, Sewing, Fitting, Cash Handling
Specialization
Candidates must have a high school diploma or equivalent and 1-2 years of retail experience in an apparel or specialty store. Prior experience with POS systems and sewing skills are considered helpful.
Warehouse Supervisor - ONT HUB at SwiftX Inc.
Ontario, California, United States - Full Time
Skills Needed
Warehouse Management, Automated Sorting Systems, Staffing Agency Management, Osha Compliance, Inventory Control, Kpi Management, Wms, Last Mile Logistics, Leadership, Problem Solving, Excel, Operational Reporting
Specialization
Requires 0-1 years of experience in warehouse or last-mile logistics with hands-on experience in automated sorting machines. Must possess strong leadership skills and proficiency in WMS and operational dashboards.
Legal Secretary at VISTAS LAW GROUP LLP
Ontario, California, United States - Full Time
Skills Needed
Legal Document Preparation, Calendar Management, Client Communication, Court Filing, File Organization, Microsoft Word, Microsoft Outlook, Microsoft Excel, Research Skills, Multitasking, Spanish Bilingualism, Time Management
Specialization
Prior legal secretary or administrative experience is preferred, along with proficiency in Microsoft Office. Candidates should possess strong organizational skills and the ability to maintain strict confidentiality.
Experience Required
Minimum 2 year(s)
Supervisor, Warehouse at Americold
Ontario, California, United States - Full Time
Skills Needed
Warehouse Supervision, Inventory Management, Shipping And Receiving, Staff Coordination, Osha Compliance, Performance Evaluation, Microsoft Office Suite, Materials Handling Equipment Operation, Safety Management, Personnel Management
Specialization
Requires a high school diploma or GED and at least 3 years of supervisory or warehouse experience, or a bachelor's degree. Must be able to work in extreme cold temperatures and perform physically demanding tasks including lifting up to 80 lbs.
Experience Required
Minimum 2 year(s)
Service Team Leader at Meijer
Ontario, Ohio, United States - Full Time
Skills Needed
Team Leadership, Staffing And Hiring, P&L Management, Conflict Resolution, Coaching And Mentoring, Customer Service, Succession Planning, Inventory Shrink Management, Financial Analysis, Suggestive Selling, Safety Management, Performance Documentation
Specialization
Requires a high school diploma and 2-3 years of retail experience, including at least one year of management. Must demonstrate abilities in financial analysis, conflict resolution, and leading teams in a safe environment.
Experience Required
Minimum 2 year(s)
Seasonal Field Service Technician - Conveyor Installation & Industrial Main at Force Building Services
Ontario, California, United States - Full Time
Skills Needed
Conveyor Installation, Industrial Maintenance, Troubleshooting, Preventative Maintenance, Electrical Schematics, Mechanical Blueprints, Hand And Power Tools, Osha Compliance, Customer Service, Warehouse Automation, Equipment Commissioning, Problem Solving
Specialization
Candidates should have mechanical aptitude and a high school diploma, with experience in industrial maintenance or related fields preferred. Must be able to travel 100% of the time, lift up to 50 pounds, and possess a valid driver's license.
Professor, Part-Time (Chemical Lab Tech) - Talent Pool at Seneca
Ontario, California, United States - Full Time
Skills Needed
Pharmaceutical Chemistry, Pharmacology, Drug Discovery, Pharmaceutical Analysis, Regulatory Affairs, Pharmaceutical Manufacturing, Applied Toxicology, Biochemistry, Organic Chemistry, Laboratory Technology, Post Secondary Teaching, Analytical Methods
Specialization
A PhD in Pharmaceutical Chemistry is required, along with a strong background in pharmacology and drug discovery. Candidates should possess industry or research experience in pharmaceutical laboratory environments.
Experience Required
Minimum 5 year(s)
Medical Surgical Theory Instructor, Adjunct at West Coast University, Inc.
Ontario, California, United States - Full Time
Skills Needed
Nursing Instruction, Clinical Supervision, Curriculum Assessment, Student Mentorship, Microsoft Office Suite, Learning Management Systems, Patient Care, Care Planning, Academic Support, Simulation Lab Utilization
Specialization
Candidates must hold a Master's degree in nursing and a professional nurse licensure. A minimum of two years of direct patient care experience as an RN and one year of experience in the specific teaching field are required.
Experience Required
Minimum 2 year(s)