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Customer Service Manager - Gestionnaire du service à la clientèle at Allianz Insurance
Montreal, Quebec, Canada - Full Time
Skills Needed
Team Leadership, Customer Service, B2b Experience, Trade Credit Insurance, Underwriting, Crm, Ticketing Systems, Process Improvement, People Management, English Proficiency, French Proficiency, Data Analysis, Troubleshooting, Microsoft Word, Microsoft Excel, Client Retention
Specialization
Requires a college or university degree and 2-3 years of B2B customer service experience. Proficiency in both English and French is mandatory for communication across Canada and the Americas.
Experience Required
Minimum 2 year(s)
Préposé aux caisses libre-service at walmart
Gatineau, Quebec, Canada - Full Time
Skills Needed
Customer Service, Retail Operations, Transaction Processing, Conflict Resolution, Communication Skills, Loss Prevention, Technical Troubleshooting
Specialization
Applicants must be at least 16 years of age. No specific educational or professional experience requirements are listed.
Représentant(e) du service à la clientèle / de service sur route at Gateway Services Inc
Bois-des-Filion, Quebec, Canada - Full Time
Skills Needed
Customer Service, Account Management, Route Management, Compassionate Communication, Attention To Detail, Time Management, Crm Software, Mobile Technology, Physical Stamina, Professionalism, Organization, Relationship Building
Specialization
Candidates must have a high school diploma, a valid driver's license with a clean record, and the physical ability to lift up to 100 lbs. Previous experience in customer service or road-based work is desired, along with the emotional resilience to handle sensitive situations.
Préposé service à la clientèle at Circle K Stores Inc
Saint-Jérôme, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Organization, Teamwork, Physical Stamina, Merchandising, Sales Optimization
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for this location in Quebec.
Senior Software Developer at Trane Technologies
Montreal, Quebec, Canada - Full Time
Skills Needed
Python, Pytest, Object Oriented Programming, Terraform, Cdk, Cloudformation, Aws, Llm Architecture, Linux, Microservices, Git, Fast Api, Machine Learning, Software Design, Unit Testing, Scrum
Specialization
Requires a degree in software engineering or computer science with over 5 years of experience in Python and AWS infrastructure. Proficiency in IaC tools, Linux automation, and LLM best practices is essential.
Experience Required
Minimum 5 year(s)
Préposé service à la clientèle at Circle K Stores Inc
Longueuil, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Merchandising, Teamwork, Organization, French Language Proficiency
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for positions in the Quebec region.
Conseiller/Conseillère beauté Temps partiel at sephora.com
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Beauty Consultation, Product Recommendation, Sales, Merchandising, Inventory Management, Interpersonal Communication, Teamwork, Trend Analysis
Specialization
Candidates should have retail experience with a passion for beauty trends and strong interpersonal skills. Physical ability to lift up to 22.7 kg and flexibility to work evenings, weekends, and holidays are required.
(CAN) People Greeter at walmart
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Basic Math, Problem Solving, Salesfloor Operations, Communication
Specialization
Candidates must be 16 years of age or older. Requirements include a positive attitude, willingness to learn, and basic math skills.
Conseiller/Conseillère beauté Horaire souple at sephora.com
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Beauty Consultation, Product Recommendation, Sales, Merchandising, Interpersonal Communication, Inventory Management, Trend Analysis
Specialization
Candidates should have retail experience with a passion for beauty trends and strong interpersonal skills. Physical ability to lift up to 22.7 kg and flexibility to work evenings, weekends, and holidays is required.
Conseiller/Conseillère beauté Temps plein at sephora.com
Trois-Rivières, Quebec, Canada - Full Time
Skills Needed
Customer Service, Beauty Consultation, Product Recommendation, Sales, Merchandising, Interpersonal Communication, Inventory Management, Trend Analysis, Teamwork, Inclusion Principles
Specialization
Candidates should have retail experience with a passion for beauty trends and strong interpersonal skills. Physical ability to lift up to 22.7 kg and flexibility to work evenings, weekends, and holidays are required.
Infirmier(ère) auxiliaire - URFI Gaspé -Gaspésie at Solution SFT
Gaspé, Quebec, Canada - Full Time
Skills Needed
Nursing Care, Patient Monitoring, Medication Administration, Functional Rehabilitation, Clinical Documentation, Stroke Care, Neurological Disorder Care, Amputation Care, Interdisciplinary Collaboration
Specialization
Candidates must be a member in good standing of the OIIAQ and hold a valid driver's license and up-to-date CPR certification. Recent experience in a rehabilitation unit with neurological or stroke patients is required.
Experience Required
Minimum 2 year(s)
Administrateur Systèmes Senior – Azure Cloud / Active Directory at Xideral
Montreal, Quebec, Canada - Full Time
Skills Needed
Azure Cloud, Active Directory, Windows Server, Hyper V, Nutanix, Intune, Tcp/Ip, Vpn, Firewalls, Routing, Level 3 Support, Itil, Iso Standards, Troubleshooting, Infrastructure Management, Cloud Security
Specialization
Requires a minimum of 7 years of experience in a similar role with advanced expertise in Azure, Active Directory, and Windows Servers. Candidates must have strong networking knowledge and experience in complex corporate environments.
Experience Required
Minimum 5 year(s)
Chauffeur Classe 3 at Waste Connections
Montreal, Quebec, Canada - Full Time
Skills Needed
Heavy Vehicle Driving, Class 3f Driver's License, Safety Compliance, Waste Collection Operations, Front Load Truck Operation, Roll Off Truck Operation, Technological Proficiency, Teamwork
Specialization
Must possess a valid Class 3F driver's license with an exemplary driving record and experience in heavy vehicle operation. Candidates must be Canadian citizens, permanent residents, or hold an open work permit.
Experience Required
Minimum 2 year(s)
Réceptionniste - Service à la clientèle at Opto-Reseau Inc.
Saint-Eustache, Quebec, Canada - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient File Management, Preliminary Eye Testing, Optical Prescription Analysis, Billing, Patient Needs Assessment, Collaboration
Specialization
The candidate must be able to handle administrative tasks such as billing and file updates while promoting clinic services. Ability to analyze optical prescriptions and use optical instruments is required.
Préposé service à la clientèle NUIT -ACT at Circle K Stores Inc
Rawdon, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Administrative Tasks, Retail Sales, Merchandising, Store Maintenance, French Language Proficiency
Specialization
Candidates must be friendly, possess strong customer service skills, and be able to stand for long periods. Physical ability to lift up to 25 lbs and fluency in French are required.
Préposé service à la clientèle de nuit at Circle K Stores Inc
Longueuil, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Organization, Teamwork, French Language Proficiency
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for this location in Quebec.
Préposé service à la clientèle de nuit at Circle K Stores Inc
Laval, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Sales Optimization, Organization, Teamwork, French Language Proficiency
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for this location in Quebec.
Stagiaire - specialiste d'inventaires at Schneider Electric Industries Malaysia
Brossard, Quebec, Canada - Full Time
Skills Needed
Inventory Control, Cycle Counting, Excel, Sap, Kanban Audits, Problem Solving, Analytical Skills, French Language, English Language, Communication, Logistics Management, Attention To Detail
Specialization
Candidates must be currently enrolled in or recently graduated from a post-secondary program in supply chain, logistics, or a related field. Proficiency in Excel and functional knowledge of both French and English are required, with SAP knowledge being an asset.
Commis de bureau, service administratif at MNP
Brossard, Quebec, Canada - Full Time
Skills Needed
Administrative Support, Document Management, Organization, Time Management, Multitasking, Data Transmission, Mail Handling, Report Preparation
Specialization
Requires 2 years of administrative support experience, preferably within a professional services environment. Candidates must possess excellent organizational and time management skills to handle multiple tasks simultaneously.
Experience Required
Minimum 2 year(s)
(CAN) Préposé aux caisses libre-service at walmart
Drummondville, Quebec, Canada - Full Time
Skills Needed
Customer Service, Transaction Processing, Retail Operations, Conflict Resolution, Communication Skills, Loss Prevention, Technical Troubleshooting
Specialization
Candidates must be at least 16 years of age. No specific educational or professional experience requirements are listed.
Customer Service Manager - Gestionnaire du service à la clientèle at Allianz Insurance
Montreal, Quebec, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team Leadership, Customer Service, B2B Experience, Trade Credit Insurance, Underwriting, CRM, Ticketing Systems, Process Improvement, People Management, English Proficiency, French Proficiency, Data Analysis, Troubleshooting, Microsoft Word, Microsoft Excel, Client Retention

Industry

Financial Services

Description
Job purpose: The Customer Service Manager is responsible for leading a small regional customer service team as well as renewing some Bronze policies, resolving client requests and issues, while at the same time liaising with the Direct Sales Force and Broker Management teams to support new business production and customer retention. Key Responsibilities/What You Do: Provides guidance, support and motivation to the Customer Service Team Active in recruiting and training team members Work closely with the team and cross functionally to identify and implement continuous process improvements benefiting both internal and external customers Lead and manage integrity of System Contacts for Canadian portfolio Answers customer requests over the phone or email on various topics across all core functions Work closely with the Direct Sales Force & Broker Management Teams to accurately process new and renewal business Documents all interactions with clients within the CRM and ticketing system. Interprets and analyzes data and other information provided by clients as a means to suggest optimal solutions to issues and concerns Underwrite and/or Oversee the profitable underwriting of the bronze portfolio as assigned & according to EHCA underwriting guidelines Provide ongoing service to this portfolio to ensure retention and growth objectives Obtain Insurance Licenses as needed. Other duties and projects as required Key Requirements/What You Bring: College or University degree in related field 2-3 years customer service experience in a B2B environment Trade Credit Insurance experience – an asset Highly computer literate with proficiency in Word, Excel and similar software. Proficiency in English and French is required for this position, as it involves both oral and written communication with our internal partners, clients across Canada, and other Allianz Trade teams located throughout the Americas region Previous management experience – an asset Exceptional internal & external customer service mindset Excellent trouble shooting skills Ability to assimilate and apply information from multiple functions Excellent written and verbal communication skills Excellent people management skills Proven ability to manage multiple work functions in a high volume setting Self-motivated & team player Key Benefits/What We Offer: Hybrid and flexible working model Group Benefit Plan Pension Plan Employee Stock Purchase Plan Paid time off Employee Recognition & Rewards And much more!… Objectif du poste : Le Gestionnaire du service à la clientèle est chargé de diriger une petite équipe régionale de service à la clientèle, de renouveler certaines polices Bronze, de résoudre les demandes et les problèmes des clients, tout en assurant la liaison avec la force de vente directe et les équipes de gestion des courtiers afin de soutenir dans la production de nouvelles affaires et la rétention des clients. Responsabilités Clés / Ce Que Vous Faites: Fournir des conseils, un soutien et une motivation à l'équipe du service à la clientèle. Participer activement au recrutement et à la formation des membres de l'équipe Travailler en étroite collaboration avec l'équipe et les autres fonctions pour identifier et mettre en œuvre des améliorations continues des processus au profit des clients internes et externes. Diriger et gérer l'intégrité des contacts du système pour le portefeuille canadien. Répondre aux demandes des clients par téléphone ou par courriel sur divers sujets dans toutes les fonctions principales. Travailler en étroite collaboration avec la force de vente directe et les équipes de gestion des courtiers pour traiter avec précision les nouvelles affaires et les renouvellements. Documenter toutes les interactions avec les clients dans le système CRM et le système de billetterie. Interpréter et analyser les données et autres informations fournies par les clients afin de proposer des solutions optimales aux problèmes et aux préoccupations. Souscrire et/ou superviser la souscription rentable du portefeuille de bronze tel qu'assigné et selon les directives de souscription de l'EHCA. Fournir un service continu à ce portefeuille afin de garantir les objectifs de rétention et de croissance. Obtenir les licences d'assurance nécessaires. Autres tâches et projets selon les besoins Exigences Clés/Ce Que Vous Apportez: Diplôme collégial ou universitaire dans un domaine connexe 2-3 ans d'expérience en service à la clientèle dans un environnement B2B Expérience en assurance-crédit commercial - un atout Connaissance approfondie de l'informatique et maîtrise de Word, Excel et autres logiciels similaires. La maîtrise de l'anglais et du français est requise pour ce poste, car il implique des communications orales et écrites avec nos partenaires internes, nos clients à travers le Canada, et d'autres équipes d'Allianz Trade situées dans la région des Amériques. Expérience antérieure en gestion - un atout Esprit exceptionnel en matière de service à la clientèle interne et externe Excellente capacité à résoudre les problèmes Capacité d'assimiler et d'appliquer des informations provenant de multiples fonctions Excellentes compétences en communication écrite et verbale Excellentes compétences en gestion des personnes Capacité avérée à gérer de multiples fonctions dans un environnement à fort volume de travail. Motivation personnelle et esprit d'équipe Principaux Avantages/Ce Que Nous Offrons: Modèle de travail hybride et flexible Régime d'Avantages Sociaux Collectifs Régime de Retraite Plan d'Achat D'Actions des Employés Congés payés Reconnaissance et récompenses des Employés Et bien plus encore!… 100127 | Operations | Management | Non-Executive | Allianz Trade | Full-Time | Permanent
Responsibilities
Lead a regional customer service team and manage the underwriting and renewal of Bronze policies. Coordinate with sales and broker management teams to support new business production and ensure customer retention.
Customer Service Manager - Gestionnaire du service à la clientèle at Allianz Insurance
Montreal, Quebec, Canada - Full Time
Skills Needed
Team Leadership, Customer Service, B2b Experience, Trade Credit Insurance, Underwriting, Crm, Ticketing Systems, Process Improvement, People Management, English Proficiency, French Proficiency, Data Analysis, Troubleshooting, Microsoft Word, Microsoft Excel, Client Retention
Specialization
Requires a college or university degree and 2-3 years of B2B customer service experience. Proficiency in both English and French is mandatory for communication across Canada and the Americas.
Experience Required
Minimum 2 year(s)
Préposé aux caisses libre-service at walmart
Gatineau, Quebec, Canada - Full Time
Skills Needed
Customer Service, Retail Operations, Transaction Processing, Conflict Resolution, Communication Skills, Loss Prevention, Technical Troubleshooting
Specialization
Applicants must be at least 16 years of age. No specific educational or professional experience requirements are listed.
Représentant(e) du service à la clientèle / de service sur route at Gateway Services Inc
Bois-des-Filion, Quebec, Canada - Full Time
Skills Needed
Customer Service, Account Management, Route Management, Compassionate Communication, Attention To Detail, Time Management, Crm Software, Mobile Technology, Physical Stamina, Professionalism, Organization, Relationship Building
Specialization
Candidates must have a high school diploma, a valid driver's license with a clean record, and the physical ability to lift up to 100 lbs. Previous experience in customer service or road-based work is desired, along with the emotional resilience to handle sensitive situations.
Préposé service à la clientèle at Circle K Stores Inc
Saint-Jérôme, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Organization, Teamwork, Physical Stamina, Merchandising, Sales Optimization
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for this location in Quebec.
Senior Software Developer at Trane Technologies
Montreal, Quebec, Canada - Full Time
Skills Needed
Python, Pytest, Object Oriented Programming, Terraform, Cdk, Cloudformation, Aws, Llm Architecture, Linux, Microservices, Git, Fast Api, Machine Learning, Software Design, Unit Testing, Scrum
Specialization
Requires a degree in software engineering or computer science with over 5 years of experience in Python and AWS infrastructure. Proficiency in IaC tools, Linux automation, and LLM best practices is essential.
Experience Required
Minimum 5 year(s)
Préposé service à la clientèle at Circle K Stores Inc
Longueuil, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Merchandising, Teamwork, Organization, French Language Proficiency
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for positions in the Quebec region.
Conseiller/Conseillère beauté Temps partiel at sephora.com
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Beauty Consultation, Product Recommendation, Sales, Merchandising, Inventory Management, Interpersonal Communication, Teamwork, Trend Analysis
Specialization
Candidates should have retail experience with a passion for beauty trends and strong interpersonal skills. Physical ability to lift up to 22.7 kg and flexibility to work evenings, weekends, and holidays are required.
(CAN) People Greeter at walmart
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Basic Math, Problem Solving, Salesfloor Operations, Communication
Specialization
Candidates must be 16 years of age or older. Requirements include a positive attitude, willingness to learn, and basic math skills.
Conseiller/Conseillère beauté Horaire souple at sephora.com
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Service, Beauty Consultation, Product Recommendation, Sales, Merchandising, Interpersonal Communication, Inventory Management, Trend Analysis
Specialization
Candidates should have retail experience with a passion for beauty trends and strong interpersonal skills. Physical ability to lift up to 22.7 kg and flexibility to work evenings, weekends, and holidays is required.
Conseiller/Conseillère beauté Temps plein at sephora.com
Trois-Rivières, Quebec, Canada - Full Time
Skills Needed
Customer Service, Beauty Consultation, Product Recommendation, Sales, Merchandising, Interpersonal Communication, Inventory Management, Trend Analysis, Teamwork, Inclusion Principles
Specialization
Candidates should have retail experience with a passion for beauty trends and strong interpersonal skills. Physical ability to lift up to 22.7 kg and flexibility to work evenings, weekends, and holidays are required.
Infirmier(ère) auxiliaire - URFI Gaspé -Gaspésie at Solution SFT
Gaspé, Quebec, Canada - Full Time
Skills Needed
Nursing Care, Patient Monitoring, Medication Administration, Functional Rehabilitation, Clinical Documentation, Stroke Care, Neurological Disorder Care, Amputation Care, Interdisciplinary Collaboration
Specialization
Candidates must be a member in good standing of the OIIAQ and hold a valid driver's license and up-to-date CPR certification. Recent experience in a rehabilitation unit with neurological or stroke patients is required.
Experience Required
Minimum 2 year(s)
Administrateur Systèmes Senior – Azure Cloud / Active Directory at Xideral
Montreal, Quebec, Canada - Full Time
Skills Needed
Azure Cloud, Active Directory, Windows Server, Hyper V, Nutanix, Intune, Tcp/Ip, Vpn, Firewalls, Routing, Level 3 Support, Itil, Iso Standards, Troubleshooting, Infrastructure Management, Cloud Security
Specialization
Requires a minimum of 7 years of experience in a similar role with advanced expertise in Azure, Active Directory, and Windows Servers. Candidates must have strong networking knowledge and experience in complex corporate environments.
Experience Required
Minimum 5 year(s)
Chauffeur Classe 3 at Waste Connections
Montreal, Quebec, Canada - Full Time
Skills Needed
Heavy Vehicle Driving, Class 3f Driver's License, Safety Compliance, Waste Collection Operations, Front Load Truck Operation, Roll Off Truck Operation, Technological Proficiency, Teamwork
Specialization
Must possess a valid Class 3F driver's license with an exemplary driving record and experience in heavy vehicle operation. Candidates must be Canadian citizens, permanent residents, or hold an open work permit.
Experience Required
Minimum 2 year(s)
Réceptionniste - Service à la clientèle at Opto-Reseau Inc.
Saint-Eustache, Quebec, Canada - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Patient File Management, Preliminary Eye Testing, Optical Prescription Analysis, Billing, Patient Needs Assessment, Collaboration
Specialization
The candidate must be able to handle administrative tasks such as billing and file updates while promoting clinic services. Ability to analyze optical prescriptions and use optical instruments is required.
Préposé service à la clientèle NUIT -ACT at Circle K Stores Inc
Rawdon, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Administrative Tasks, Retail Sales, Merchandising, Store Maintenance, French Language Proficiency
Specialization
Candidates must be friendly, possess strong customer service skills, and be able to stand for long periods. Physical ability to lift up to 25 lbs and fluency in French are required.
Préposé service à la clientèle de nuit at Circle K Stores Inc
Longueuil, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Organization, Teamwork, French Language Proficiency
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for this location in Quebec.
Préposé service à la clientèle de nuit at Circle K Stores Inc
Laval, Quebec, Canada - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Sales Optimization, Organization, Teamwork, French Language Proficiency
Specialization
Candidates must be friendly, organized, and capable of standing for long periods and lifting up to 25 lbs. Proficiency in French is required by law for this location in Quebec.
Stagiaire - specialiste d'inventaires at Schneider Electric Industries Malaysia
Brossard, Quebec, Canada - Full Time
Skills Needed
Inventory Control, Cycle Counting, Excel, Sap, Kanban Audits, Problem Solving, Analytical Skills, French Language, English Language, Communication, Logistics Management, Attention To Detail
Specialization
Candidates must be currently enrolled in or recently graduated from a post-secondary program in supply chain, logistics, or a related field. Proficiency in Excel and functional knowledge of both French and English are required, with SAP knowledge being an asset.
Commis de bureau, service administratif at MNP
Brossard, Quebec, Canada - Full Time
Skills Needed
Administrative Support, Document Management, Organization, Time Management, Multitasking, Data Transmission, Mail Handling, Report Preparation
Specialization
Requires 2 years of administrative support experience, preferably within a professional services environment. Candidates must possess excellent organizational and time management skills to handle multiple tasks simultaneously.
Experience Required
Minimum 2 year(s)
(CAN) Préposé aux caisses libre-service at walmart
Drummondville, Quebec, Canada - Full Time
Skills Needed
Customer Service, Transaction Processing, Retail Operations, Conflict Resolution, Communication Skills, Loss Prevention, Technical Troubleshooting
Specialization
Candidates must be at least 16 years of age. No specific educational or professional experience requirements are listed.
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