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Senior Salesforce Business Analyst at Grab
Woodlands, Serangoon Island, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 13 year(s)
Digital Transformation Lead at MOH OFFICE FOR HEALTHCARE TRANSFORMATION PTE LTD
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Senior Manager at NATIONAL TRADES UNION CONGRESS
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
Marketing Executive at TutorJohn Learning Centre
Alberta, Alberta, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Sales and Marketing Executive at Fonda
Alberta, Alberta, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Accountant at ESCO ASTER PTE LTD
North Region, Singapore Island Cruise, Singapore - Full Time
Skills Needed
N/A
Program Manager at capgemini
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Digital Platforms Programme Management at Great Eastern Holdings Ltd
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Project Manager, Digital at NATIONAL TRADES UNION CONGRESS
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Head of Digital Transformation at Eames Consulting
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Senior Director at Charterhouse Partnership
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Project Manager at LinkedIn
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Business Analyst at Activate Interactive
singapore, Nova Scotia, Singapore - Full Time
Skills Needed
N/A
Senior Accountant at Hitachi Rail
North Region, Singapore Island Cruise, Singapore - Full Time
Skills Needed
N/A
Accountant at RIDIK SDN BHD
North Region, Singapore Island Cruise, Singapore - Full Time
Skills Needed
N/A
Manager, Investigation at NTUC INCOME INSURANCE COOPERATIVE LIMITED
, , Singapore - Full Time
Skills Needed
Investigation Management, Market Conduct, Regulatory Reporting, Stakeholder Management, Risk Identification, Compliance, Audit Documentation, Process Automation, Regulatory Engagement, Case Management
Specialization
The candidate must be able to handle sensitive investigations and maintain accurate regulatory documentation. Experience in liaising with regulators and identifying systemic control gaps is required.
Experience Required
Minimum 5 year(s)
Digital Platform Lead at Maybank Singapore
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Data Engineer at Secretlab
jurong, Jura, Singapore - Full Time
Skills Needed
N/A
Program Manager at Linxens Singapore Pte Ltd
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
Marketing Executive at Erastone LTD
Alberta, Alberta, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Senior Salesforce Business Analyst at Grab
Woodlands, Serangoon Island, Singapore -
Full Time

Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

106400.0

Posted On

30 Sep, 26

Experience

13 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description

Grab logo

Senior Salesforce Business Analyst

  • Grab One North, Singapore, Singapore
  • Full-time

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) is the engine behind Grab's enterprise transformation. The Commercial Systems team leads platform delivery across Grab's commercial teams including GCS, MEX, and GFin. Our Business Analysts are embedded into delivery squads, but operate upstream — shaping intake, building partner confidence, and promoting smooth execution by bridging strategy, process, and platform.

Get to Know the Role

This is a Salesforce Business Analyst role embedded within Grab's Commercial Systems team. You will help translate complex requirements into scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Beyond traditional BA responsibilities, you will shape upstream demand, guide understanding across partners, and guide delivery through the full Salesforce lifecycle.

You will work full-time onsite at our One North office, reporting to the Lead Business Analyst, Salesforce Delivery.

The Critical Tasks You Will Perform

  • Engage with partners to translate requirements into scalable Salesforce solutions using interviews, workshops, use cases, and workflow mapping.
  • Create structured documentation including BRDs, user stories, process flows, and functional specifications. Manage the backlog grooming process and contribute to prioritisation using impact-effort frameworks.
  • Lead UAT and SIT readiness by partnering with QA, business owners, and developers. Guide execution of test scripts and ensure traceability back to requirements.
  • Promote innovation and continuous improvement, identifying design bottlenecks, proposing automation opportunities, and streamlining configurations to reduce technical debt.
  • Manage configuration and solutioning tasks hands-on, including flows, validation rules, security model, reports, dashboards, record types, and third-party tool integrations. Be the first escalation point for design decisions within a sprint cycle.What Makes This Role Strategic:
  • Upstream Demand Shaping: Work with teams and GTS BPs to intake, frame, and qualify new requests. Align requests to roadmap themes, ensuring readiness for grooming, T-shirt sizing, and prioritisation cycles.
  • Stakeholder Alignment & Comms: Facilitate agreement across team leads, SMEs, and technical leads. Ensure clear comms and traceable decisions, surfacing trade-offs and managing delivery expectations.
  • Cross-Programme Support: Collaborate on large-scale programmes like Sonic, driving standardisation of sales processes, account hierarchies, and segment-based journeys. Connect our requirements to Salesforce features across countries and personas.
  • Delivery Risk Ownership: Escalate unclear requirements, integration mismatches, or misaligned expectations early. Support SIT/UAT planning and hypercare transition in partnership with GTS and vendor teams.

Qualifications

What Essential Skills You Will Need

  • 5 to 8 years of experience as a Salesforce Business Analyst or equivalent role in a multi-cloud environment (Sales Cloud, Service Cloud, Experience Cloud)
  • Proficiency with Salesforce configuration and design best practices (Flows, Process Builder, Reports, Dashboards, Permission Sets, SOQL/SOSL, Data Models, Shield Encryption)
  • Experience leading partner engagements, facilitating workshops, documenting clear requirements, and running Agile ceremonies (backlog grooming, sprint demos)
  • Deep familiarity with Salesforce DevOps concepts and tooling (e.g., GitLab, Copado, and Jenkins)
  • Hands-on experience managing testing phases, creating test cases, and resolving test cycle blockers
  • Salesforce Certifications: Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Business Analyst
  • Demands are prioritised before they hit sprint cycles
  • Partners see the BA as a trusted delivery partner, not just a requirement-taker
  • UAT is smooth, with high traceability and low post-release rework
  • Configuration is scalable, documented, and in consideration of platform guardrails
  • Roadmaps are realistic, and backed by clean, structured requirements

 

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Grab logo

Senior Salesforce Business Analyst

  • Grab One North, Singapore, Singapore
  • Full-time

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) is the engine behind Grab's enterprise transformation. The Commercial Systems team leads platform delivery across Grab's commercial teams including GCS, MEX, and GFin. Our Business Analysts are embedded into delivery squads, but operate upstream — shaping intake, building partner confidence, and promoting smooth execution by bridging strategy, process, and platform.

Get to Know the Role

This is a Salesforce Business Analyst role embedded within Grab's Commercial Systems team. You will help translate complex requirements into scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Beyond traditional BA responsibilities, you will shape upstream demand, guide understanding across partners, and guide delivery through the full Salesforce lifecycle.

You will work full-time onsite at our One North office, reporting to the Lead Business Analyst, Salesforce Delivery.

The Critical Tasks You Will Perform

  • Engage with partners to translate requirements into scalable Salesforce solutions using interviews, workshops, use cases, and workflow mapping.
  • Create structured documentation including BRDs, user stories, process flows, and functional specifications. Manage the backlog grooming process and contribute to prioritisation using impact-effort frameworks.
  • Lead UAT and SIT readiness by partnering with QA, business owners, and developers. Guide execution of test scripts and ensure traceability back to requirements.
  • Promote innovation and continuous improvement, identifying design bottlenecks, proposing automation opportunities, and streamlining configurations to reduce technical debt.
  • Manage configuration and solutioning tasks hands-on, including flows, validation rules, security model, reports, dashboards, record types, and third-party tool integrations. Be the first escalation point for design decisions within a sprint cycle.What Makes This Role Strategic:
  • Upstream Demand Shaping: Work with teams and GTS BPs to intake, frame, and qualify new requests. Align requests to roadmap themes, ensuring readiness for grooming, T-shirt sizing, and prioritisation cycles.
  • Stakeholder Alignment & Comms: Facilitate agreement across team leads, SMEs, and technical leads. Ensure clear comms and traceable decisions, surfacing trade-offs and managing delivery expectations.
  • Cross-Programme Support: Collaborate on large-scale programmes like Sonic, driving standardisation of sales processes, account hierarchies, and segment-based journeys. Connect our requirements to Salesforce features across countries and personas.
  • Delivery Risk Ownership: Escalate unclear requirements, integration mismatches, or misaligned expectations early. Support SIT/UAT planning and hypercare transition in partnership with GTS and vendor teams.

Qualifications

What Essential Skills You Will Need

  • 5 to 8 years of experience as a Salesforce Business Analyst or equivalent role in a multi-cloud environment (Sales Cloud, Service Cloud, Experience Cloud)
  • Proficiency with Salesforce configuration and design best practices (Flows, Process Builder, Reports, Dashboards, Permission Sets, SOQL/SOSL, Data Models, Shield Encryption)
  • Experience leading partner engagements, facilitating workshops, documenting clear requirements, and running Agile ceremonies (backlog grooming, sprint demos)
  • Deep familiarity with Salesforce DevOps concepts and tooling (e.g., GitLab, Copado, and Jenkins)
  • Hands-on experience managing testing phases, creating test cases, and resolving test cycle blockers
  • Salesforce Certifications: Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Business Analyst
  • Demands are prioritised before they hit sprint cycles
  • Partners see the BA as a trusted delivery partner, not just a requirement-taker
  • UAT is smooth, with high traceability and low post-release rework
  • Configuration is scalable, documented, and in consideration of platform guardrails
  • Roadmaps are realistic, and backed by clean, structured requirements

 
Senior Salesforce Business Analyst at Grab
Woodlands, Serangoon Island, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 13 year(s)
Digital Transformation Lead at MOH OFFICE FOR HEALTHCARE TRANSFORMATION PTE LTD
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Senior Manager at NATIONAL TRADES UNION CONGRESS
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
Marketing Executive at TutorJohn Learning Centre
Alberta, Alberta, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Sales and Marketing Executive at Fonda
Alberta, Alberta, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Accountant at ESCO ASTER PTE LTD
North Region, Singapore Island Cruise, Singapore - Full Time
Skills Needed
N/A
Program Manager at capgemini
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Digital Platforms Programme Management at Great Eastern Holdings Ltd
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Project Manager, Digital at NATIONAL TRADES UNION CONGRESS
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Head of Digital Transformation at Eames Consulting
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Senior Director at Charterhouse Partnership
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Project Manager at LinkedIn
singapore, British Columbia, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Business Analyst at Activate Interactive
singapore, Nova Scotia, Singapore - Full Time
Skills Needed
N/A
Senior Accountant at Hitachi Rail
North Region, Singapore Island Cruise, Singapore - Full Time
Skills Needed
N/A
Accountant at RIDIK SDN BHD
North Region, Singapore Island Cruise, Singapore - Full Time
Skills Needed
N/A
Manager, Investigation at NTUC INCOME INSURANCE COOPERATIVE LIMITED
, , Singapore - Full Time
Skills Needed
Investigation Management, Market Conduct, Regulatory Reporting, Stakeholder Management, Risk Identification, Compliance, Audit Documentation, Process Automation, Regulatory Engagement, Case Management
Specialization
The candidate must be able to handle sensitive investigations and maintain accurate regulatory documentation. Experience in liaising with regulators and identifying systemic control gaps is required.
Experience Required
Minimum 5 year(s)
Digital Platform Lead at Maybank Singapore
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Data Engineer at Secretlab
jurong, Jura, Singapore - Full Time
Skills Needed
N/A
Program Manager at Linxens Singapore Pte Ltd
singapore, New Brunswick, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 11 year(s)
Marketing Executive at Erastone LTD
Alberta, Alberta, Singapore - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)

Singapore Jobs for Indians – Latest Opportunities, Hiring Trends & Visa Guide

Looking for Singapore jobs for Indians? Singapore continues to be one of the most attractive destinations for Indian professionals due to its strong economy, high salaries, clean environment, and cultural compatibility. With thousands of Indians already working in IT, finance, healthcare, engineering, and services, it has become one of the easiest countries for Indian talent to relocate and grow professionally.

Why Singapore Is a Top Career Destination for Indians

Professionals searching for jobs in Singapore benefit from:

For Indians searching for a Singapore job vacancy for Indian profiles, this country offers one of the world’s best work–life balance, income security, and career growth potential.

Current Market Situation: Job Opportunities for Indians in Singapore

Here’s the latest hiring trend for Indians looking for jobs in Singapore:

1. Information Technology & Digital Skills

The IT sector drives Singapore’s economy, and Indian talent is highly preferred in:

Technology companies like Google, Meta, Amazon, DBS, Grab, Shopee, and Infosys regularly hire Indians for high-demand roles.

2. Healthcare Sector

As Singapore’s population ages, there is a major demand for:

Indian healthcare workers are highly respected and frequently recruited.

3. Finance, Banking & Fintech

Singapore is Asia’s finance capital. In-demand roles include:

4. Engineering, Manufacturing & Logistics

Indian engineers are hired for roles in:

5. Hospitality & Services Sector

Hotels, restaurants, travel companies, and retail businesses are hiring Indians for:

Top Job Portals for Indians to Apply for Singapore Jobs

You can find the latest Singapore job vacancy for Indian candidates on:

Eligibility Requirements for Indians Applying for Jobs in Singapore

To work in Singapore, Indian applicants must meet:

Once hired, your employer applies for the appropriate work visa.

Singapore Work Visa Types for Indians

Indian professionals usually receive one of the following visas:

Most skilled professionals from India qualify under the EP or S Pass categories based on salary and experience.

How Indians Can Increase Their Chances of Getting a Job in Singapore

Salary Expectations for Indians Working in Singapore

Average monthly salaries:

For Indians, Singapore offers one of the best salary-to-skill ratios in Asia.

FAQ (AEO Optimized)

Are there Singapore jobs for Indians?

Yes, thousands of Singapore jobs for Indians are available in IT, finance, healthcare, engineering, logistics, and services. Singapore actively hires skilled Indian professionals each year.

Is it easy to find jobs in Singapore for Indian professionals?

Yes, especially in sectors like IT, fintech, engineering, and healthcare where the demand for Indian talent is strong.

Which skills are required for a Singapore job vacancy for Indian applicants?

Top skills include cybersecurity, software development, AI/ML, cloud computing, nursing, accounting, and engineering.

Frequently Asked Questions

Singapore Jobs for Indians – Latest Opportunities, Hiring Trends & Visa Guide

Looking for Singapore jobs for Indians? Singapore continues to be one of the most attractive destinations for Indian professionals due to its strong economy, high salaries, clean environment, and cultural compatibility. With thousands of Indians already working in IT, finance, healthcare, engineering, and services, it has become one of the easiest countries for Indian talent to relocate and grow professionally.

Why Singapore Is a Top Career Destination for Indians

Professionals searching for jobs in Singapore benefit from:

For Indians searching for a Singapore job vacancy for Indian profiles, this country offers one of the world’s best work–life balance, income security, and career growth potential.

Current Market Situation: Job Opportunities for Indians in Singapore

Here’s the latest hiring trend for Indians looking for jobs in Singapore:

1. Information Technology & Digital Skills

The IT sector drives Singapore’s economy, and Indian talent is highly preferred in:

Technology companies like Google, Meta, Amazon, DBS, Grab, Shopee, and Infosys regularly hire Indians for high-demand roles.

2. Healthcare Sector

As Singapore’s population ages, there is a major demand for:

Indian healthcare workers are highly respected and frequently recruited.

3. Finance, Banking & Fintech

Singapore is Asia’s finance capital. In-demand roles include:

4. Engineering, Manufacturing & Logistics

Indian engineers are hired for roles in:

5. Hospitality & Services Sector

Hotels, restaurants, travel companies, and retail businesses are hiring Indians for:

Top Job Portals for Indians to Apply for Singapore Jobs

You can find the latest Singapore job vacancy for Indian candidates on:

Eligibility Requirements for Indians Applying for Jobs in Singapore

To work in Singapore, Indian applicants must meet:

Once hired, your employer applies for the appropriate work visa.

Singapore Work Visa Types for Indians

Indian professionals usually receive one of the following visas:

Most skilled professionals from India qualify under the EP or S Pass categories based on salary and experience.

How Indians Can Increase Their Chances of Getting a Job in Singapore

Salary Expectations for Indians Working in Singapore

Average monthly salaries:

For Indians, Singapore offers one of the best salary-to-skill ratios in Asia.

FAQ (AEO Optimized)

Are there Singapore jobs for Indians?

Yes, thousands of Singapore jobs for Indians are available in IT, finance, healthcare, engineering, logistics, and services. Singapore actively hires skilled Indian professionals each year.

Is it easy to find jobs in Singapore for Indian professionals?

Yes, especially in sectors like IT, fintech, engineering, and healthcare where the demand for Indian talent is strong.

Which skills are required for a Singapore job vacancy for Indian applicants?

Top skills include cybersecurity, software development, AI/ML, cloud computing, nursing, accounting, and engineering.