You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

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JOB DESCRIPTION (HEADING) / DESCRIPTION DU POSTE (TITRE)

• Reporting to the Head of IT, you will manage complex IT projects while applying your extensive business analysis background to bridge business needs with technical solutions. You’ll play a critical role in transforming business requirements into actionable user stories and support quality assurance processes throughout the development lifecycle.

Preferred skills (heading) / Compétences particulières (titre)

• Project Management certifications (PMP, Prince2, or equivalent)
• Business Analysis certifications (CBAP, CCBA, or equivalent)
• Proficiency in project management tools (MS Project, Jira, Confluence, Trello, Figma)
• Experience with requirement management tools (IBM Rational RequisitePro, Modern Requirements, Jama)
• Knowledge of Agile and Waterfall methodologies
• Familiarity with insurance core systems (Policy Administration, Claims, Billing)
• Understanding of Business Process Modeling tools (Visio, Miro)
• Experience with test management tools (TestRail, qTest, Zephyr)
• Strong analytical and problem-solving abilities
• Excellent communication and presentation skills
• Ability to influence without authority
• Detail-oriented with exceptional organizational capabilities
• Adaptable to changing priorities and requirements

QUALIFICATIONS (HEADING) / COMPÉTENCES (TITRE)

• Bachelor’s degree in Computer Science, Information Technology, Business Administration or related field
• 4+ years of experience in IT project management or Senior Business Analyst, with at least 5 years specifically in the insurance industry
• Proven track record as a Senior Business Analyst transitioning to project management
• Extensive experience in Life insurance and HNW product development and enhancement projects
• Strong understanding of insurance business processes including underwriting, claims, policy administration, and regulatory compliance
• Demonstrated ability to translate business needs into requirements then into technical specifications
• Deep knowledge on sprint backlog creation and prioritization
• Experience supporting QA teams with test case development and execution
• Excellent stakeholder management skills with ability to communicate effectively at all levels

• Lead IT projects through the complete development lifecycle, from inception to deployment and post-implementation review
• Transform complex business requirements into detailed user stories, acceptance criteria, and functional specifications
• Facilitate workshops and requirements gathering sessions with business stakeholders across departments
• Support testing teams in creating comprehensive test cases and scenarios based on business requirements
• Manage project scope, schedule, budget, and resources to ensure timely delivery
• Coordinate cross-functional teams including developers, testers, business users, and external vendors
• Provide regular status reports and updates to senior management and key stakeholders
• Identify and mitigate project risks and issues proactively
• Drive continuous improvement initiatives for project delivery methodologies