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Customer Success & Operations Lead at TRIB TOTAL MEDIA
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Success, Account Management, Operations, Administrative Support, Organizational Skills, Communication Skills, Detail Oriented, Proactive, Saas, Digital Marketing, Technology, Google Workspace, Crm Platforms, Project Management
Specialization
Candidates should have a bachelor's degree and 1-3 years of relevant experience in customer success, account management, or operations. Strong organizational and communication skills are essential, along with familiarity with SaaS and digital marketing environments.
Experience Required
Minimum 2 year(s)
ADMIN CLERKS at Globe Life AIL - Cassidy Griffin
George, Western Cape, South Africa - Full Time
Skills Needed
Reception Management, Office Administration, Diary Coordination, Travel Bookings, Document Preparation, Filing Systems, Onboarding Logistics, Event Coordination, Communication Skills, Customer Service, Time Management, Organizational Skills, Problem Solving, Attention To Detail, Team Collaboration, Multitasking
Specialization
The job posting does not specify any particular requirements or qualifications. However, the responsibilities suggest a need for strong organizational and communication skills.
Cloud Solution Architect - Azure at Microsoft
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Cloud Solution Architecture, Azure, Technical Decision Making, Customer Experience, Technical Optimization, Risk Management, Quality Assurance, Technical Consulting, Mentoring, Technical Pre Sales Support, Operational Health, Technical Best Practices, Architecture Principles, Proof Of Concept, Technical Community Engagement, Intellectual Property Development
Specialization
Candidates must have a Bachelor's or Master's degree in a related field and significant experience in cloud technologies and customer-facing roles. Technical certification in cloud platforms is also required.
Experience Required
Minimum 5 year(s)
PICKERS AND PACKERS at Globe Life AIL - Cassidy Griffin
Ndlambe Local Municipality, Eastern Cape, South Africa - Full Time
Skills Needed
Picking, Packing, Order Fulfilment, Stock Management, Inventory Accuracy
Specialization
The job does not specify particular requirements or qualifications, but it implies a need for attention to detail and efficiency in handling orders and inventory. Experience in a similar role may be beneficial.
CABIN CREW at Globe Life AIL - Cassidy Griffin
, Eastern Cape, South Africa - Full Time
Skills Needed
Customer Service, Safety Compliance, Emergency Assistance, Passenger Assistance, Food Service, Cabin Monitoring, Report Preparation
Specialization
Candidates should have proven experience as Cabin Crew or in a related customer service role. Attention to passenger needs, especially for those with special requirements, is essential.
CLEANERS AND HOUSEKEEPERS at Globe Life AIL - Cassidy Griffin
George, Western Cape, South Africa - Full Time
Skills Needed
Vacuuming, Sweeping, Mopping, Dusting, Scrubbing, Sanitizing, Emptying Trash, Washing Windows, Organizational Skills
Specialization
Candidates should have experience in a similar role and be able to use various cleaning products and equipment. They must also possess excellent organizational skills and be able to stand for extended periods.
Specialist: CX Improvement at Vodafone United States
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Business Analysis, Project Management, Process Mapping, Problem Solving, Analytical Skills, Decision Making, Planning, Organizing, Technical Writing, Customer Service, Call Centre Technology, Lean Sigma, Six Sigma
Specialization
Candidates must have a relevant degree or diploma and 3-5 years of experience in a customer service environment. Knowledge of call center technology and project management is essential.
Experience Required
Minimum 2 year(s)
Azure & AI Sales Specialist at Microsoft
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Azure, Ai Sales, Customer Engagement, Sales Strategy, Sales Pipeline Management, Deal Orchestration, Market Analysis, Cross Functional Collaboration, Risk Mitigation, Customer Success, Ai Technologies, Cloud Services, Digital Transformation, Sales Methodologies, Forecasting, Data Analysis
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in technology-related sales or account management. A minimum of 6 to 12 years of experience is required, depending on the educational background.
Experience Required
Minimum 10 year(s)
Graphics Designer, Contract to Fulltime at Blockops
, , South Africa - Full Time
Skills Needed
Graphic Design, Figma, Adobe Illustrator, Adobe Photoshop, Typography, Visual Clarity, Brand Identity, Motion Design, Collaboration, Time Management, Systems Thinking, Accessibility Standards, User Feedback, Technical Concepts, Campaign Design, Asset Management
Specialization
The ideal candidate should have 3-5+ years of experience in graphic or systems-focused design and be fluent in Figma and Adobe tools. A strong portfolio demonstrating systems thinking and the ability to translate technical concepts into visuals is essential.
Experience Required
Minimum 2 year(s)
Cloud & AI Sales Specialist at Microsoft
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Cloud Technologies, Artificial Intelligence, Sales Strategy, Customer Engagement, Pipeline Management, Risk Mitigation, Market Analysis, Deal Orchestration, Data Analysis, Collaboration, Forecasting, Coaching, Digital Transformation, Security Principles, Ai Driven Analytics, Customer Success
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in technology-related sales or account management. A minimum of 6 to 12 years of experience is required depending on the educational background.
Experience Required
Minimum 10 year(s)
Buyside Equity Research Analyst at Focused
, , South Africa - Full Time
Skills Needed
Analytical Skills, Research Capabilities, Planning, Organization, Time Management, Financial Modelling
Specialization
2-5 years of experience in a similar role is required, with expertise in financial modelling. Knowledge of the US software space or semiconductors is advantageous but not mandatory.
Experience Required
Minimum 2 year(s)
Senior Program Manager - Industry Solutions Delivery at Microsoft
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Program Management, Consulting, Cloud Technologies, Infrastructure Technologies, Ai Applications, Leadership, Relationship Building, Collaboration, Problem Solving, Customer Engagement, Business Transformation, Best Practices, Feedback, Creative Solutions, Corporate Resources, Field Community Support
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 15 years of experience in consulting and services sales. A strong understanding of cloud technologies and the ability to lead and inspire a global team is essential.
Experience Required
Minimum 10 year(s)
Site Operations Manager at Microsoft
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
People Management, Data Center Operations, Service Delivery, Budget Management, Client Relationship Management, Safety Compliance, Team Empowerment, Quality Assurance, Incident Management, Cross Functional Collaboration, Performance Monitoring, Training And Development, Problem Solving, Resource Allocation, Leadership, Communication
Specialization
Candidates should have over 5 years of experience in critical environment infrastructures and physical IT infrastructures, along with experience managing budgets of $500k or more. A Bachelor's degree in a relevant field is preferred, along with experience leading diverse technical teams.
Experience Required
Minimum 5 year(s)
Digital Graduate at Turner Townsend
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Business Intelligence, Software Development, Business Analysis, Analytical Mindset, Verbal Communication, Written Communication, Data Visualisation, Data Modelling, Data Warehouse Architecture, Microsoft Office 365, Vba, Azure, Power Bi, Dax, Sql Server, Visual Studio
Specialization
Candidates should have a National Diploma in Information Technology or similar and 0-2 years of experience in a similar function. A passion for Information Technology and a commitment to quality service delivery are essential.
PICKERS AND PACKERS at Leverage
, Eastern Cape, South Africa - Full Time
Skills Needed
Stock Management, Loading, Unloading, Receiving Stock, Delivery Assistance, Stock Counts, Cleaning, Sanitation, Tidiness, Binning, Display Maintenance, Debris Removal, Dusting, Sweeping
Specialization
The job requires adherence to stacking and storage requirements and performing regular cleaning tasks. Candidates should be able to assist with deliveries and maintain a clean warehouse environment.
Entry Level Matric Position at ITB Holdings
Pretoria, Gauteng, South Africa - Full Time
Skills Needed
Customer Engagement, Sales, Communication, Interpersonal Skills, Time Management, Independence, Motivation, Enthusiasm, Relationship Building, Loyalty, Retention, Learning
Specialization
Candidates must have previous sales experience in a customer-facing role and a Matric (Grade 12) qualification. Excellent communication and interpersonal skills, along with a willingness to learn, are also essential.
Sales Development Representative (BDR/SDR) at ITB Holdings
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Sales Development, Business Development, Appointment Setting, Lead Generation, Inside Sales, Outbound Sales, Cold Calling, Crm Experience, Verbal Communication, Written Communication, Rejection Handling, Internet Reliability, Laptop/Pc Ownership, Quiet Workspace, Availability For Business Hours
Specialization
Candidates must have at least 1 year of sales or telemarketing experience and possess strong verbal and written English skills. Familiarity with CRM tools and the ability to handle cold calling are also required.
PICKERS AND PACKERS at Leverage
Msunduzi Local Municipality, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Stock Picking, Order Fulfilment, Product Verification, Quality Control, Order Stacking, Dispatch Preparation, Labeling, Documentation, Safety Maintenance
Specialization
The job does not specify any particular requirements or qualifications. However, attention to detail and the ability to follow instructions are implied as necessary skills.
PICKERS AND PACKERS at Leverage
, Eastern Cape, South Africa - Full Time
Skills Needed
Stock Management, Loading, Unloading, Receiving Stock, Delivery Assistance, Stock Counts, Cleaning, Sanitation, Tidiness, Binning, Display Maintenance, Debris Removal, Dusting, Sweeping
Specialization
The job does not specify any formal requirements or qualifications. However, it implies a need for attention to detail and the ability to perform physical tasks.
Account Manager at KEON
, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Account Management, Sales, Business Development, Commercial Acumen, Interpersonal Skills, Communication Skills, Negotiation Skills, Crm Systems, Reporting Tools, Customer Engagement, Problem Solving, Market Trends, Team Collaboration, Cross Selling, Strategic Planning, Technical Products
Specialization
Candidates should have demonstrated success in account management or sales, preferably in automation or similar sectors. Strong commercial acumen and excellent interpersonal, communication, and negotiation skills are essential.
Experience Required
Minimum 5 year(s)
Customer Success & Operations Lead at TRIB TOTAL MEDIA
Cape Town, Western Cape, South Africa -
Full Time


Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Operations, Administrative Support, Organizational Skills, Communication Skills, Detail-Oriented, Proactive, SaaS, Digital Marketing, Technology, Google Workspace, CRM Platforms, Project Management

Industry

Description
About NativeMsg: NativeMsg is a cutting-edge SaaS platform transforming how brands engage with customers through RCS (Rich Communication Services) Business Messaging. We help enterprises connect, convert, and communicate through dynamic mobile experiences. Join us in building the future of messaging. Position Summary: We’re seeking a highly organized and customer-focused individual to join our team as a Customer Success & Operations Lead. This hybrid role blends onboarding, account management, and administrative support to ensure a world-class experience for our clients and seamless operations within our team. If you're looking to grow in the technology or digital marketing space, we want to meet you. Key Responsibilities: Onboarding & Customer Success Guide new customers through onboarding, ensuring they feel confident using our platform Serve as a primary point of contact for customer inquiries and success tracking Help customers understand best practices and the business impact of RCS Account Management Support day-to-day management of client account Coordinate with internal teams to deliver on campaign milestones and updates Assist in creating client-facing materials, status reports, and usage insights Administrative Support Help maintain CRM and internal systems with accurate data Assist with calendar scheduling, invoicing, and document organization Support team operations and special projects across departments What We're Looking For: Bachelor’s degree (4-year) required 1–3 years of experience in customer success, account management, operations, or administrative support Strong organizational and communication skills Detail-oriented and proactive with follow-through Prior exposure to SaaS, digital marketing, or technology environments is a plus Experience with tools like Google Workspace, CRM platforms (e.g., HubSpot or Salesforce), and project management systems is encouraged Why NativeMsg? Competitive compensation including health benefits Work directly with leadership and cross-functional teams in a fast-growing company Exposure to cutting-edge messaging tech and innovative enterprise campaigns Flexible work environment with opportunities for growth and impact Be part of defining a new standard in mobile engagement
Responsibilities
The Customer Success & Operations Lead will guide new customers through onboarding and serve as the primary point of contact for inquiries. They will also support account management and assist with administrative tasks to ensure seamless operations.
Customer Success & Operations Lead at TRIB TOTAL MEDIA
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Success, Account Management, Operations, Administrative Support, Organizational Skills, Communication Skills, Detail Oriented, Proactive, Saas, Digital Marketing, Technology, Google Workspace, Crm Platforms, Project Management
Specialization
Candidates should have a bachelor's degree and 1-3 years of relevant experience in customer success, account management, or operations. Strong organizational and communication skills are essential, along with familiarity with SaaS and digital marketing environments.
Experience Required
Minimum 2 year(s)
ADMIN CLERKS at Globe Life AIL - Cassidy Griffin
George, Western Cape, South Africa - Full Time
Skills Needed
Reception Management, Office Administration, Diary Coordination, Travel Bookings, Document Preparation, Filing Systems, Onboarding Logistics, Event Coordination, Communication Skills, Customer Service, Time Management, Organizational Skills, Problem Solving, Attention To Detail, Team Collaboration, Multitasking
Specialization
The job posting does not specify any particular requirements or qualifications. However, the responsibilities suggest a need for strong organizational and communication skills.
Cloud Solution Architect - Azure at Microsoft
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Cloud Solution Architecture, Azure, Technical Decision Making, Customer Experience, Technical Optimization, Risk Management, Quality Assurance, Technical Consulting, Mentoring, Technical Pre Sales Support, Operational Health, Technical Best Practices, Architecture Principles, Proof Of Concept, Technical Community Engagement, Intellectual Property Development
Specialization
Candidates must have a Bachelor's or Master's degree in a related field and significant experience in cloud technologies and customer-facing roles. Technical certification in cloud platforms is also required.
Experience Required
Minimum 5 year(s)
PICKERS AND PACKERS at Globe Life AIL - Cassidy Griffin
Ndlambe Local Municipality, Eastern Cape, South Africa - Full Time
Skills Needed
Picking, Packing, Order Fulfilment, Stock Management, Inventory Accuracy
Specialization
The job does not specify particular requirements or qualifications, but it implies a need for attention to detail and efficiency in handling orders and inventory. Experience in a similar role may be beneficial.
CABIN CREW at Globe Life AIL - Cassidy Griffin
, Eastern Cape, South Africa - Full Time
Skills Needed
Customer Service, Safety Compliance, Emergency Assistance, Passenger Assistance, Food Service, Cabin Monitoring, Report Preparation
Specialization
Candidates should have proven experience as Cabin Crew or in a related customer service role. Attention to passenger needs, especially for those with special requirements, is essential.
CLEANERS AND HOUSEKEEPERS at Globe Life AIL - Cassidy Griffin
George, Western Cape, South Africa - Full Time
Skills Needed
Vacuuming, Sweeping, Mopping, Dusting, Scrubbing, Sanitizing, Emptying Trash, Washing Windows, Organizational Skills
Specialization
Candidates should have experience in a similar role and be able to use various cleaning products and equipment. They must also possess excellent organizational skills and be able to stand for extended periods.
Specialist: CX Improvement at Vodafone United States
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Business Analysis, Project Management, Process Mapping, Problem Solving, Analytical Skills, Decision Making, Planning, Organizing, Technical Writing, Customer Service, Call Centre Technology, Lean Sigma, Six Sigma
Specialization
Candidates must have a relevant degree or diploma and 3-5 years of experience in a customer service environment. Knowledge of call center technology and project management is essential.
Experience Required
Minimum 2 year(s)
Azure & AI Sales Specialist at Microsoft
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Azure, Ai Sales, Customer Engagement, Sales Strategy, Sales Pipeline Management, Deal Orchestration, Market Analysis, Cross Functional Collaboration, Risk Mitigation, Customer Success, Ai Technologies, Cloud Services, Digital Transformation, Sales Methodologies, Forecasting, Data Analysis
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in technology-related sales or account management. A minimum of 6 to 12 years of experience is required, depending on the educational background.
Experience Required
Minimum 10 year(s)
Graphics Designer, Contract to Fulltime at Blockops
, , South Africa - Full Time
Skills Needed
Graphic Design, Figma, Adobe Illustrator, Adobe Photoshop, Typography, Visual Clarity, Brand Identity, Motion Design, Collaboration, Time Management, Systems Thinking, Accessibility Standards, User Feedback, Technical Concepts, Campaign Design, Asset Management
Specialization
The ideal candidate should have 3-5+ years of experience in graphic or systems-focused design and be fluent in Figma and Adobe tools. A strong portfolio demonstrating systems thinking and the ability to translate technical concepts into visuals is essential.
Experience Required
Minimum 2 year(s)
Cloud & AI Sales Specialist at Microsoft
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Cloud Technologies, Artificial Intelligence, Sales Strategy, Customer Engagement, Pipeline Management, Risk Mitigation, Market Analysis, Deal Orchestration, Data Analysis, Collaboration, Forecasting, Coaching, Digital Transformation, Security Principles, Ai Driven Analytics, Customer Success
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in technology-related sales or account management. A minimum of 6 to 12 years of experience is required depending on the educational background.
Experience Required
Minimum 10 year(s)
Buyside Equity Research Analyst at Focused
, , South Africa - Full Time
Skills Needed
Analytical Skills, Research Capabilities, Planning, Organization, Time Management, Financial Modelling
Specialization
2-5 years of experience in a similar role is required, with expertise in financial modelling. Knowledge of the US software space or semiconductors is advantageous but not mandatory.
Experience Required
Minimum 2 year(s)
Senior Program Manager - Industry Solutions Delivery at Microsoft
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Program Management, Consulting, Cloud Technologies, Infrastructure Technologies, Ai Applications, Leadership, Relationship Building, Collaboration, Problem Solving, Customer Engagement, Business Transformation, Best Practices, Feedback, Creative Solutions, Corporate Resources, Field Community Support
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 15 years of experience in consulting and services sales. A strong understanding of cloud technologies and the ability to lead and inspire a global team is essential.
Experience Required
Minimum 10 year(s)
Site Operations Manager at Microsoft
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
People Management, Data Center Operations, Service Delivery, Budget Management, Client Relationship Management, Safety Compliance, Team Empowerment, Quality Assurance, Incident Management, Cross Functional Collaboration, Performance Monitoring, Training And Development, Problem Solving, Resource Allocation, Leadership, Communication
Specialization
Candidates should have over 5 years of experience in critical environment infrastructures and physical IT infrastructures, along with experience managing budgets of $500k or more. A Bachelor's degree in a relevant field is preferred, along with experience leading diverse technical teams.
Experience Required
Minimum 5 year(s)
Digital Graduate at Turner Townsend
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Business Intelligence, Software Development, Business Analysis, Analytical Mindset, Verbal Communication, Written Communication, Data Visualisation, Data Modelling, Data Warehouse Architecture, Microsoft Office 365, Vba, Azure, Power Bi, Dax, Sql Server, Visual Studio
Specialization
Candidates should have a National Diploma in Information Technology or similar and 0-2 years of experience in a similar function. A passion for Information Technology and a commitment to quality service delivery are essential.
PICKERS AND PACKERS at Leverage
, Eastern Cape, South Africa - Full Time
Skills Needed
Stock Management, Loading, Unloading, Receiving Stock, Delivery Assistance, Stock Counts, Cleaning, Sanitation, Tidiness, Binning, Display Maintenance, Debris Removal, Dusting, Sweeping
Specialization
The job requires adherence to stacking and storage requirements and performing regular cleaning tasks. Candidates should be able to assist with deliveries and maintain a clean warehouse environment.
Entry Level Matric Position at ITB Holdings
Pretoria, Gauteng, South Africa - Full Time
Skills Needed
Customer Engagement, Sales, Communication, Interpersonal Skills, Time Management, Independence, Motivation, Enthusiasm, Relationship Building, Loyalty, Retention, Learning
Specialization
Candidates must have previous sales experience in a customer-facing role and a Matric (Grade 12) qualification. Excellent communication and interpersonal skills, along with a willingness to learn, are also essential.
Sales Development Representative (BDR/SDR) at ITB Holdings
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Sales Development, Business Development, Appointment Setting, Lead Generation, Inside Sales, Outbound Sales, Cold Calling, Crm Experience, Verbal Communication, Written Communication, Rejection Handling, Internet Reliability, Laptop/Pc Ownership, Quiet Workspace, Availability For Business Hours
Specialization
Candidates must have at least 1 year of sales or telemarketing experience and possess strong verbal and written English skills. Familiarity with CRM tools and the ability to handle cold calling are also required.
PICKERS AND PACKERS at Leverage
Msunduzi Local Municipality, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Stock Picking, Order Fulfilment, Product Verification, Quality Control, Order Stacking, Dispatch Preparation, Labeling, Documentation, Safety Maintenance
Specialization
The job does not specify any particular requirements or qualifications. However, attention to detail and the ability to follow instructions are implied as necessary skills.
PICKERS AND PACKERS at Leverage
, Eastern Cape, South Africa - Full Time
Skills Needed
Stock Management, Loading, Unloading, Receiving Stock, Delivery Assistance, Stock Counts, Cleaning, Sanitation, Tidiness, Binning, Display Maintenance, Debris Removal, Dusting, Sweeping
Specialization
The job does not specify any formal requirements or qualifications. However, it implies a need for attention to detail and the ability to perform physical tasks.
Account Manager at KEON
, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Account Management, Sales, Business Development, Commercial Acumen, Interpersonal Skills, Communication Skills, Negotiation Skills, Crm Systems, Reporting Tools, Customer Engagement, Problem Solving, Market Trends, Team Collaboration, Cross Selling, Strategic Planning, Technical Products
Specialization
Candidates should have demonstrated success in account management or sales, preferably in automation or similar sectors. Strong commercial acumen and excellent interpersonal, communication, and negotiation skills are essential.
Experience Required
Minimum 5 year(s)
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