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Learning and Development Manager at Accor
Dubai, , United Arab Emirates - Full Time
Skills Needed
Hospitality Industry, Organizational Development, Presentation Skills, Project Management Skills, Communication Skills, Lms, Learning
Specialization
Human resources organizational development or a related field
Qualification
Graduate
Project Executive (Internship), Agency (UAE) at The Event Academy
Dubai, , United Arab Emirates - Full Time
Skills Needed
Team Coordination, Autocad, Safety Practices, Sketchup, Event Production, Entertainment Industry, Interpersonal Skills
Specialization
Event production audio visual technology engineering or a related field (or equivalent practical experience
Qualification
Graduate
Experience Required
Minimum 2 year(s)
F&B Supervisor - Pool & Beach at Conservatorium Hotel
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hungarian Instructor for Dubai at Eton Institute
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Business Development at EXPRESS COMMUNICATION SERVICES LIMITED
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Salesforce, It, Wireless, Devops, Software Development, Cloud Computing, It Sales, Computer Science, Negotiation, Hubspot, Zoho
Specialization
It computer science business or related field
Qualification
Graduate
TEAM MEMBER - RTB at Emirates Flight Catering
Dubai, , United Arab Emirates - Full Time
Skills Needed
Refrigeration, Roofs, Hvac, Continuous Improvement
Qualification
Graduate
Sales Officer – Coffee Industry at ROR Coffee
Dubai, , United Arab Emirates - Full Time
Skills Needed
Horeca, English, Negotiation, Specialty Coffee
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Property Consultant – Abu Dhabi Market Specialist at Metropolitan Premium Properties
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Estate Sales, Developments, Access, English
Qualification
Graduate
Structural Steel Fabrication Engineer at GERMAN STEEL CONT LLC
Umm al-Quwain, , United Arab Emirates - Full Time
Skills Needed
Steel Structures
Specialization
Mechanical or civil engineering (or related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Sushi Cook at Reyadah
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Laundry Attendant at SEVEN SEAS HOTEL LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Time Management
Qualification
Graduate
Operation Manager at Arete Global Real Estate LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Undergraduate - Ports & Marine إماراتيين (خلاصة القيد) at AECOM
Dubai, دبي, United Arab Emirates - Full Time
Skills Needed
Structural Engineering, Coastal Engineering, Civil Engineering, Marine Engineering, Geotechnical Engineering, Eligibility
Qualification
Graduate
IT Support Assistant / Full Stack Developer at AD Build
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Arabic, Bootstrap, Laravel, Azure, Cloud Services, Mysql, Computer Science, Mongodb, Wordpress, It Support, Databases, Visual Studio Code, Security, It, Aws, Troubleshooting, Html, English, Python, Javascript, Css, Canva, Vue.Js, Operating Systems
Specialization
It computer science or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Social Media Manager (Part time) at SPRAY MAN PEST CONTROL
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Creative Content Creation, Communication Skills, Strategic Thinking, Analytical Skills, Teamwork, Time Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
ESG Manager at Farnek Services
Dubai, دبي, United Arab Emirates - Full Time
Skills Needed
Environmental Science, Sustainability, Communication Skills, Project Oversight
Specialization
Environmental science sustainability or related field
Qualification
Graduate
Order Taker - In Room Dining at Accor
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Great Personality, Management Software, Hospitality Management
Specialization
Hospitality management or equivalent experience is preferred aligning with our commitment to excellence
Qualification
Graduate
Complex F&B Operations Manager at Al Habtoor City Hotel Collection
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Specialization
Hospitality, Management
Qualification
Diploma
SALES EXECUTIVE at Velocity Global Services
Dubai, , United Arab Emirates - Full Time
Skills Needed
Crm Software, Negotiation, Interpersonal Skills
Specialization
Business marketing or a related field (preferred
Qualification
Graduate
Business Development Manager (Holiday Homes) at STAYZY Holiday Homes LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Real Estate
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Learning and Development Manager at Accor
Dubai, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

19 Sep, 25

Salary

0.0

Posted On

21 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality Industry, Organizational Development, Presentation Skills, Project Management Skills, Communication Skills, Lms, Learning

Industry

Human Resources/HR

Description

WHY WORK FOR ACCOR?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description

We are seeking an enthusiastic and innovative Learning and Development Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for designing, implementing, overseeing comprehensive training programs and support T&C operations. This role is vital to driving Accor’s brand standards by nurturing talent, ensuring compliance, and fostering a culture of continuous learning and inclusion.

  • Create and execute the company’s training plan and budget in alignment with organizational objectives
  • Conduct annual training needs assessments and collaborate with department managers to identify skill gaps and development opportunities
  • Design, facilitate, and evaluate engaging training programs for employees at all levels
  • Establish and maintain partnerships with industry associations, external training providers, and academic institutions
  • Develop and manage a centralized learning resource library, including digital and print materials
  • Implement and maintain a user-friendly learning management system (LMS) to track training activities and participant progress
  • Coordinate new hire orientation programs and assist with the integration of new employees
  • Stay current with industry trends and best practices in learning and development
  • Prepare and present comprehensive training reports to senior management
  • Collaborate with T&C and other departments to align training initiatives with company-wide strategies
  • Measure and evaluate the effectiveness of training programs, making data-driven improvements as needed
  • Develop and implement succession planning strategies to support organizational growth and talent retention
  • Create and manage mentorship programs to foster employee development and knowledge transfer
  • Design and deliver leadership development programs for emerging and existing leaders within the organization
  • Implement innovative learning technologies and methodologies, such as microlearning and gamification, to enhance engagement and knowledge retention
  • Support the Director of T&C with recruitment coordination, staff onboarding, employee records management, attendance tracking, and T&C compliance.
  • Assist in employee relations by responding to queries, facilitating communication, and escalating issues when needed.
  • Help administer performance management processes, including performance reviews and disciplinary actions.
  • Manage T&C administrative tasks such as payroll coordination, benefits support, contract renewals, and compliance reporting.
  • Collaborate with the Director of T&C on employee engagement, retention initiatives, and talent planning.
  • Partner with hotel leadership and the Director of T&C to align learning and T&C activities with operational objectives and company culture.
  • Support diversity, equity, and inclusion efforts in all training and HR initiatives.
  • Represent the hotel in T&C and L&D forums or external training events as required.
  • Maintain awareness of hospitality labor laws and best practices to ensure policy compliance.

Qualifications

  • Bachelor’s degree in Human Resources, Organizational Development, or a related field
  • Proven experience as a Learning and Development Manager, preferably in the hospitality industry
  • Strong knowledge of adult learning principles and instructional design methodologies
  • Excellent facilitation and presentation skills with the ability to engage diverse audiences
  • Proficiency in learning management systems (LMS) and e-learning authoring tools
  • Demonstrated ability to create and manage training budgets
  • Strong analytical and project management skills
  • Experience in conducting training needs assessments and developing targeted learning solutions
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to build and maintain positive relationships with stakeholders at all levels
  • Familiarity with performance management processes and their integration with learning and development
  • Creative problem-solving skills and a proactive approach to challenges
  • Flexibility to adapt to changing priorities and deadlines
  • Strong organizational skills with attention to detail
  • Proficiency in Microsoft Office Suite and data analysis tools

Additional Information

Responsibilities
  • Create and execute the company’s training plan and budget in alignment with organizational objectives
  • Conduct annual training needs assessments and collaborate with department managers to identify skill gaps and development opportunities
  • Design, facilitate, and evaluate engaging training programs for employees at all levels
  • Establish and maintain partnerships with industry associations, external training providers, and academic institutions
  • Develop and manage a centralized learning resource library, including digital and print materials
  • Implement and maintain a user-friendly learning management system (LMS) to track training activities and participant progress
  • Coordinate new hire orientation programs and assist with the integration of new employees
  • Stay current with industry trends and best practices in learning and development
  • Prepare and present comprehensive training reports to senior management
  • Collaborate with T&C and other departments to align training initiatives with company-wide strategies
  • Measure and evaluate the effectiveness of training programs, making data-driven improvements as needed
  • Develop and implement succession planning strategies to support organizational growth and talent retention
  • Create and manage mentorship programs to foster employee development and knowledge transfer
  • Design and deliver leadership development programs for emerging and existing leaders within the organization
  • Implement innovative learning technologies and methodologies, such as microlearning and gamification, to enhance engagement and knowledge retention
  • Support the Director of T&C with recruitment coordination, staff onboarding, employee records management, attendance tracking, and T&C compliance.
  • Assist in employee relations by responding to queries, facilitating communication, and escalating issues when needed.
  • Help administer performance management processes, including performance reviews and disciplinary actions.
  • Manage T&C administrative tasks such as payroll coordination, benefits support, contract renewals, and compliance reporting.
  • Collaborate with the Director of T&C on employee engagement, retention initiatives, and talent planning.
  • Partner with hotel leadership and the Director of T&C to align learning and T&C activities with operational objectives and company culture.
  • Support diversity, equity, and inclusion efforts in all training and HR initiatives.
  • Represent the hotel in T&C and L&D forums or external training events as required.
  • Maintain awareness of hospitality labor laws and best practices to ensure policy compliance
Learning and Development Manager at Accor
Dubai, , United Arab Emirates - Full Time
Skills Needed
Hospitality Industry, Organizational Development, Presentation Skills, Project Management Skills, Communication Skills, Lms, Learning
Specialization
Human resources organizational development or a related field
Qualification
Graduate
Project Executive (Internship), Agency (UAE) at The Event Academy
Dubai, , United Arab Emirates - Full Time
Skills Needed
Team Coordination, Autocad, Safety Practices, Sketchup, Event Production, Entertainment Industry, Interpersonal Skills
Specialization
Event production audio visual technology engineering or a related field (or equivalent practical experience
Qualification
Graduate
Experience Required
Minimum 2 year(s)
F&B Supervisor - Pool & Beach at Conservatorium Hotel
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hungarian Instructor for Dubai at Eton Institute
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Business Development at EXPRESS COMMUNICATION SERVICES LIMITED
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Salesforce, It, Wireless, Devops, Software Development, Cloud Computing, It Sales, Computer Science, Negotiation, Hubspot, Zoho
Specialization
It computer science business or related field
Qualification
Graduate
TEAM MEMBER - RTB at Emirates Flight Catering
Dubai, , United Arab Emirates - Full Time
Skills Needed
Refrigeration, Roofs, Hvac, Continuous Improvement
Qualification
Graduate
Sales Officer – Coffee Industry at ROR Coffee
Dubai, , United Arab Emirates - Full Time
Skills Needed
Horeca, English, Negotiation, Specialty Coffee
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Property Consultant – Abu Dhabi Market Specialist at Metropolitan Premium Properties
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Estate Sales, Developments, Access, English
Qualification
Graduate
Structural Steel Fabrication Engineer at GERMAN STEEL CONT LLC
Umm al-Quwain, , United Arab Emirates - Full Time
Skills Needed
Steel Structures
Specialization
Mechanical or civil engineering (or related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Sushi Cook at Reyadah
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Laundry Attendant at SEVEN SEAS HOTEL LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Time Management
Qualification
Graduate
Operation Manager at Arete Global Real Estate LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Undergraduate - Ports & Marine إماراتيين (خلاصة القيد) at AECOM
Dubai, دبي, United Arab Emirates - Full Time
Skills Needed
Structural Engineering, Coastal Engineering, Civil Engineering, Marine Engineering, Geotechnical Engineering, Eligibility
Qualification
Graduate
IT Support Assistant / Full Stack Developer at AD Build
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Arabic, Bootstrap, Laravel, Azure, Cloud Services, Mysql, Computer Science, Mongodb, Wordpress, It Support, Databases, Visual Studio Code, Security, It, Aws, Troubleshooting, Html, English, Python, Javascript, Css, Canva, Vue.Js, Operating Systems
Specialization
It computer science or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Social Media Manager (Part time) at SPRAY MAN PEST CONTROL
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Creative Content Creation, Communication Skills, Strategic Thinking, Analytical Skills, Teamwork, Time Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
ESG Manager at Farnek Services
Dubai, دبي, United Arab Emirates - Full Time
Skills Needed
Environmental Science, Sustainability, Communication Skills, Project Oversight
Specialization
Environmental science sustainability or related field
Qualification
Graduate
Order Taker - In Room Dining at Accor
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Great Personality, Management Software, Hospitality Management
Specialization
Hospitality management or equivalent experience is preferred aligning with our commitment to excellence
Qualification
Graduate
Complex F&B Operations Manager at Al Habtoor City Hotel Collection
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Specialization
Hospitality, Management
Qualification
Diploma
SALES EXECUTIVE at Velocity Global Services
Dubai, , United Arab Emirates - Full Time
Skills Needed
Crm Software, Negotiation, Interpersonal Skills
Specialization
Business marketing or a related field (preferred
Qualification
Graduate
Business Development Manager (Holiday Homes) at STAYZY Holiday Homes LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Real Estate
Qualification
Graduate
Experience Required
Minimum 1 year(s)
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