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Senior Officer- Payment Investigation (Emiratized Role) at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Payment Investigation, Aml Compliance, Customer Service, Risk Management, Communication, Problem Solving, Team Collaboration, Data Analysis, Reporting, Training, Process Improvement, Time Management, Complaint Resolution, Professionalism, Efficiency
Specialization
Candidates should possess a university degree or diploma and have a minimum of 2 years of relevant experience in the banking sector, with at least 1 year in a similar role. Strong skills in investigation, communication, and risk management are essential.
Experience Required
Minimum 2 year(s)
Laundry Attendant at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accountant at Tibico Prestressed Concrete
Dubai, , United Arab Emirates - Full Time
Skills Needed
Cost Control, Accounting Software, Communication Skills, Finance
Specialization
Accounting finance or related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Supervisor-Pastry/Bakery at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Service Expert at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accommodation Housekeeper at Chinese Palace Restaurant Group
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Intern at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hostess - Russian Speaker at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Service, F&B Product Knowledge, Interpersonal Skills, Problem Solving, Teamwork, Attention To Detail, Calm Under Pressure
Specialization
Minimum of 1 year experience as a Hostess in a reputed Hotel or Restaurant is required. Strong knowledge of food and beverage products and the ability to work well under pressure are essential.
Real Estate Agent at Provident Real Estate
Dubai, , United Arab Emirates - Full Time
Skills Needed
Real Estate
Qualification
Graduate
Pediatric Specialist at Skyhawk Digital Agency
Dubai, , United Arab Emirates - Full Time
Skills Needed
Communication Skills, Children, English, Pediatrics
Qualification
MBBS
Experience Required
Minimum 3 year(s)
Soft service Executive at Operon Middle East
Dubai, , United Arab Emirates - Full Time
Skills Needed
Leadership, Facilities Management, Landscaping, Pest Control
Specialization
Management
Qualification
Diploma
Reservations Supervisor at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Access, Training
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Cargo Officer-UAE National at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Cargo Handling, Safety Compliance, Service Excellence, Staff Management, Training, Shift Operations, Report Preparation, Communication, Logistics, Operations Management, Iata Standards, Gcaa Standards, Pharma Handling, Perishables Handling, Live Animals Handling, Computer Proficiency
Specialization
Candidates should have at least a high school education, preferably with a diploma in logistics or operations management. A minimum of 3 years of experience in airport operations, including 1 year in cargo operations, is required.
Experience Required
Minimum 2 year(s)
Chef de Partie (CDP) at Wesource HR Consultancy
Dubai, , United Arab Emirates - Full Time
Skills Needed
Culinary Skills
Qualification
Graduate
Secretary at Studio Belmont
Dubai, , United Arab Emirates - Full Time
Skills Needed
Management Skills, English, Languages, Communication Skills
Specialization
Administration or languages are a plus
Qualification
Diploma
FEMALE REAL ESTATE AGENT COMMISSION BASE at CHAINEX REAL ESTATE
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hotel Cleanliness Expert - Marriott Al Forsan at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Housekeeping, Guest Service, Attention To Detail, Safety Procedures, Communication, Time Management, Problem Solving, Teamwork
Specialization
Candidates should be able to perform physical tasks such as moving, lifting, and carrying objects weighing up to 50 pounds. A professional appearance and adherence to company policies and procedures are essential.
F&B Service Expert at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technician 2, Water Quality - Atlantis the Royal at Atlantis The Royal
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Commis 2 - Marriott Al Forsan at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Cooking, Ingredient Portioning, Food Safety, Quality Control, Teamwork, Communication, Time Management, Station Setup, Cleaning, Food Presentation, Equipment Operation, Problem Solving, Attention To Detail, Customer Service, Professional Appearance
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 1 year of related work experience. No supervisory experience or specific licenses are required.
Senior Officer- Payment Investigation (Emiratized Role) at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Payment Investigation, AML Compliance, Customer Service, Risk Management, Communication, Problem Solving, Team Collaboration, Data Analysis, Reporting, Training, Process Improvement, Time Management, Complaint Resolution, Professionalism, Efficiency

Industry

Banking

Description
Company Description JOB PURPOSE: To Handle of Complaints and Queries, together with AML Desk from Internal and External customers pertaining to all sections of payment centre and online including corresponding with regards to the findings and resolutions of issues, complaints, queries and processes related to payment centre and online. KEY ACCOUNTABILITIES: TASKS/RESPONSIBILITIES SERVICE Support the Investigations and Follow-up Unit of payment centre with handling of queries and complaints coming from internal and external sources. Investigate and probe into the queries/complaints raised, resolve the same appropriately and prepare responses as applicable. Provide service excellence on the AML Desk undertaking complete review and response of all payments which are blocked, ensuring active resolution Ensure the release of clean payments within the requisite time-frame in compliance with the AML policies. Assist to provide support to other ancillary and auxillary assignments as required from managmnet . Ensure regular updates of work volumes are recorded and reported in accordance with SLA’s & KPI’s Ensure completion of daily work in accordance with agreed SLA’s & KPI’s Review and respond to payments that reflect in the AML module in compliance with the AML policy followed by Banks worldwide. Divert inquiries and complaints from processing staff of the Department saving them time, cost and resources thereby focusing their role on providing quality and error-free services to the customers. RISK Ensure escalation of any identified risk and suggest mitigating actions and controls to safeguard the Bank Escalate sensitive issues to concerned authorities within the time frame ensuring that the Bank is not exposed to any sort of Financial/ reputational risks. PEOPLE Maintain professionalism and effective communication with colleagues within the Unit and all other Departments Adhere to your individual duties and responsibilities at all times. Actively participate in the onboarding of new staff, supporting them during their training period and provding advice and guidance in during their training period including sessions in order for them to familiarize themselves with the job. BUSINESS EFFICIENCY To accomplish desigated tasks efficiently within the timelines and available resources without compromising on the risk and services. Provide suggestions for improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and external). To keep a record of all cases handled at Investigation center. Maintain MIS. Ensure SLAs and TATs are adhered to at all times. Communicate with Branches/ BU if any exceptions are come across. Maintain relationship with all internal customers we interact with. Qualifications Minimum Qualification University Degree/ Diploma Minimum Experience 2 years’ relevant experience in the banking sector with at least 1 years in similar positions of progressively increasing managerial responsibilities in the opration .

How To Apply:

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Responsibilities
The Senior Officer will handle complaints and queries related to the payment center and online services, ensuring timely resolution and compliance with AML policies. They will also support the onboarding of new staff and maintain effective communication with colleagues and other departments.
Senior Officer- Payment Investigation (Emiratized Role) at First Abu Dhabi Bank Pjsc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Payment Investigation, Aml Compliance, Customer Service, Risk Management, Communication, Problem Solving, Team Collaboration, Data Analysis, Reporting, Training, Process Improvement, Time Management, Complaint Resolution, Professionalism, Efficiency
Specialization
Candidates should possess a university degree or diploma and have a minimum of 2 years of relevant experience in the banking sector, with at least 1 year in a similar role. Strong skills in investigation, communication, and risk management are essential.
Experience Required
Minimum 2 year(s)
Laundry Attendant at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accountant at Tibico Prestressed Concrete
Dubai, , United Arab Emirates - Full Time
Skills Needed
Cost Control, Accounting Software, Communication Skills, Finance
Specialization
Accounting finance or related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Supervisor-Pastry/Bakery at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Guest Service Expert at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accommodation Housekeeper at Chinese Palace Restaurant Group
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Intern at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hostess - Russian Speaker at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Service, F&B Product Knowledge, Interpersonal Skills, Problem Solving, Teamwork, Attention To Detail, Calm Under Pressure
Specialization
Minimum of 1 year experience as a Hostess in a reputed Hotel or Restaurant is required. Strong knowledge of food and beverage products and the ability to work well under pressure are essential.
Real Estate Agent at Provident Real Estate
Dubai, , United Arab Emirates - Full Time
Skills Needed
Real Estate
Qualification
Graduate
Pediatric Specialist at Skyhawk Digital Agency
Dubai, , United Arab Emirates - Full Time
Skills Needed
Communication Skills, Children, English, Pediatrics
Qualification
MBBS
Experience Required
Minimum 3 year(s)
Soft service Executive at Operon Middle East
Dubai, , United Arab Emirates - Full Time
Skills Needed
Leadership, Facilities Management, Landscaping, Pest Control
Specialization
Management
Qualification
Diploma
Reservations Supervisor at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Access, Training
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Cargo Officer-UAE National at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Cargo Handling, Safety Compliance, Service Excellence, Staff Management, Training, Shift Operations, Report Preparation, Communication, Logistics, Operations Management, Iata Standards, Gcaa Standards, Pharma Handling, Perishables Handling, Live Animals Handling, Computer Proficiency
Specialization
Candidates should have at least a high school education, preferably with a diploma in logistics or operations management. A minimum of 3 years of experience in airport operations, including 1 year in cargo operations, is required.
Experience Required
Minimum 2 year(s)
Chef de Partie (CDP) at Wesource HR Consultancy
Dubai, , United Arab Emirates - Full Time
Skills Needed
Culinary Skills
Qualification
Graduate
Secretary at Studio Belmont
Dubai, , United Arab Emirates - Full Time
Skills Needed
Management Skills, English, Languages, Communication Skills
Specialization
Administration or languages are a plus
Qualification
Diploma
FEMALE REAL ESTATE AGENT COMMISSION BASE at CHAINEX REAL ESTATE
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Hotel Cleanliness Expert - Marriott Al Forsan at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Housekeeping, Guest Service, Attention To Detail, Safety Procedures, Communication, Time Management, Problem Solving, Teamwork
Specialization
Candidates should be able to perform physical tasks such as moving, lifting, and carrying objects weighing up to 50 pounds. A professional appearance and adherence to company policies and procedures are essential.
F&B Service Expert at Marriott International Inc
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technician 2, Water Quality - Atlantis the Royal at Atlantis The Royal
Dubai, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Commis 2 - Marriott Al Forsan at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Food Preparation, Cooking, Ingredient Portioning, Food Safety, Quality Control, Teamwork, Communication, Time Management, Station Setup, Cleaning, Food Presentation, Equipment Operation, Problem Solving, Attention To Detail, Customer Service, Professional Appearance
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 1 year of related work experience. No supervisory experience or specific licenses are required.