Jobs in UAE

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Customer Experience Agent at The Maersk Group Saudi Arabia
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Channel Account Manager - Field Safety & Instrumentation at Honeywell Technologies
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Director - Commodity Options Trading at Emirates NBD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Talent Acquisition Specialist at Abronn FZE
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Estimator-Events & Exhibition at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Warehouse Manager at Protectol Health
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Compliance Manager at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
DevOps Engineer (Hybrid) at Hired LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
FM Administrator cum Accountant at Transfer Galaxy
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Investment Manager at Michael Page
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Event Strategist at flatgigs
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Restaurant Manager at AccorHotels
Dubai, Abu az Zuluf, United Arab Emirates - Full Time
Skills Needed
N/A
Interior Designer at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Audit Manager at Comeet
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Recruiter at Parisima Talent
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Quality Control Inspector at Al Serkal Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist & Admin Assistant at Daxin Global
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
SAP S/4Hana Consultant at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Mechanical Engineer at Al Reef Project LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Financial Analyst at Confidential
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Customer Experience Agent at The Maersk Group Saudi Arabia
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

0.0

Posted On

19 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Other / Unclassified

Description

Job Description

Roles & Responsibilities

The Customer Experience Consultant is responsible for delivering an exceptional customer experience for designated Key Client (KC), Enterprise Client (EC), and/or Strategic Client (SC) accounts. Acting as the primary point of contact, the role ensures seamless execution of customer requirements, drives operational excellence, and supports customer growth through close collaboration with internal and external stakeholders. Key Responsibilities Customer Experience & Operational Excellence Onboard new customers onto Maersk standard processes and digital platforms, establishing a strong foundation for long-term partnerships. Serve as the primary point of contact for assigned customers, providing timely, accurate, and proactive communication. Align and coordinate customer-specific requirements with internal and external stakeholders and translate them into effective operating procedures and service solutions. Execute transactional and operational activities in accordance with agreed customer SOPs and IOPs. Orchestrate the end-to-end shipment cycle through effective coordination across functions and geographies. Collaborate closely with the Global CX Consultant and the wider network of CX Consultants to ensure a consistent customer experience across locations. Independently manage routine operational exceptions and drive resolution through the Maersk network. Identify and implement process improvement opportunities that enhance customer experience and operational efficiency. Identify opportunities for upselling and cross-selling relevant Maersk products and solutions. Support contract fulfilment by conducting regular customer check-ins and collaborating with Sales and Product teams. Promote adoption of digital and self-service solutions to improve customer outcomes and ease of doing business.

Desired Candidate Profile

Required Experience in customer service, logistics, supply chain, transportation, or a related field. Strong customer focus and commitment to delivering exceptional service. Ability to manage multiple priorities in a dynamic and fast-paced environment. Strong ownership and accountability. Effective stakeholder management and collaboration skills. Continuous improvement mindset with a focus on operational excellence. Strong problem-solving and decision-making capabilities.

Preferred Knowledge of Ocean, Intermodal, Air, or LCL solutions. Knowledge of Supply Chain Management, Customs Services, 4PL, or related logistics solutions. Strong communication and presentation skills. Ability to interpret and leverage data to support decision-making and customer outcomes.

Role is open for UAE National with a family book We're committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we're actively supporting Emiratization initiatives set forth by the UAE government, ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position, we are currently prioritizing candidates that hold a UAE Family book.

How To Apply:

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Responsibilities
Customer Experience Agent at The Maersk Group Saudi Arabia
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Channel Account Manager - Field Safety & Instrumentation at Honeywell Technologies
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Director - Commodity Options Trading at Emirates NBD
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Talent Acquisition Specialist at Abronn FZE
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Estimator-Events & Exhibition at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Warehouse Manager at Protectol Health
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Compliance Manager at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
DevOps Engineer (Hybrid) at Hired LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
FM Administrator cum Accountant at Transfer Galaxy
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Investment Manager at Michael Page
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Event Strategist at flatgigs
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Restaurant Manager at AccorHotels
Dubai, Abu az Zuluf, United Arab Emirates - Full Time
Skills Needed
N/A
Interior Designer at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Senior Audit Manager at Comeet
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Recruiter at Parisima Talent
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Quality Control Inspector at Al Serkal Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist & Admin Assistant at Daxin Global
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
SAP S/4Hana Consultant at LinkedIn
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Mechanical Engineer at Al Reef Project LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Financial Analyst at Confidential
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Jobs in Dubai – Current Trends

1. The Big Picture: Dubai’s Job Market Today

The job market in Dubai (and more broadly the United Arab Emirates) is active but evolving. Here are some key data points:

So: good opportunities are out there — but you’ll want to be strategic.

2. In-Demand Industries & Roles

Certain sectors in Dubai are seeing strong hiring momentum:

Technology / Digital / Data

There is high demand for roles like data scientists, AI/ML specialists, software developers, and cloud/cybersecurity experts.

Finance & FinTech

The finance sector is growing rapidly. Roles in banking, asset and fund management, and compliance (such as MLRO and CCO positions) are in high demand.

Construction, Blue-Collar & Logistical Support

It’s not just white-collar roles: there is a significant rise in blue-collar and operational positions, including maintenance, logistics, and construction projects.

Healthcare, Sustainability & Green Jobs

As Dubai and the wider UAE push sustainability and expand healthcare infrastructure, jobs in green energy, healthcare, and related support services are growing.

Remote / Hybrid / Flexible Work Models

Flexible work arrangements are becoming more common. Many companies are open to hybrid or remote setups, especially for tech and digital roles.

3. What Job-Seekers Should Focus On

To maximise your chances and stay aligned with current trends:

4. Strategy for Finding Jobs in Dubai

Here’s a step-by-step approach you might follow:

  1. Identify your target industry: For example, tech, finance, or logistics. Map out what kinds of roles are currently in demand in those sectors.
  2. Use major job boards: Regularly check major platforms like NaukriGulf, GulfTalent, Bayt, and others, and set up job alerts for relevant roles.
  3. Update your LinkedIn/profile: Highlight skills and experience that are most relevant to the Dubai market, such as digital skills and international or multicultural experience.
  4. Tailor your applications: Emphasise experience that matches the UAE job market, and mention your readiness for multicultural, remote, or hybrid work environments.
  5. Prepare for recruitment technology: Many companies use AI-based screening tools and video interviews, so be prepared for these formats and practice accordingly.
  6. Factor in relocation, visa, and living costs: If you’re applying from abroad (for example, from India or elsewhere), consider the cost of living, available relocation support, and how your salary will balance with expenses.
  7. Build your network and local presence: Whenever possible, connect with people already working in Dubai through LinkedIn, alumni communities, and professional groups to learn more about work culture and market expectations.
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